GeneDx

Administration

• As an Enterprise Application Administrator, you will play a critical role in supporting the implementation, optimization, and ongoing maintenance of our enterprise productivity application ecosystem.
• Evaluate existing tools, identify opportunities for new solutions, and lead the implementation of feature requests and enhancements by providing strategic guidance to ensure alignment with evolving business needs.
• Collaborate with cross-functional teams to evaluate application capabilities, drive user adoption, and maximize the return on technology investments.
• Monitor and maintain the enterprise application library, optimize workflows, ensure availability of comprehensive support documentation, mentor team members, and foster a culture of innovation, collaboration, and continuous improvement.
• Collaborate with business stakeholders to technically evaluate, deploy, and develop long-term support strategies for new enterprise COTS/SaaS applications
• Provide expert-level technical oversight and guidance for all enterprise COTS/SaaS applications acquired by GeneDx, ensuring a deep understanding and effective support
• Manage projects and tasks assigned in Jira, including tracking milestones, providing updates, and reporting outcomes
• Monitor, manage, and resolve support tickets related to troubleshooting, feature requests, and application performance
• Maintain detailed documentation of integrations involving production enterprise COTS/SaaS applications to support transparency, facilitate troubleshooting, and ensure long-term maintainability
• Create and maintain SOPs and knowledgebase articles to support GeneDx staff, improve operational efficiency, and ensure full utilization of enterprise COTS/SaaS applications through clear, accessible documentation
• Act as the primary liaison for vendor communications, managing relationships, tracking licensing and usage, and advocating on behalf of internal users to ensure cost-effective and compliant application management

Enterprise Application Administrator

Data Engineer

• Design, build, and maintain scalable ETL/ELT pipelines for structured and unstructured data.
• Contribute to and maintain the enterprise data model – the source of truth in our Snowflake warehouse.
• Write and optimize complex SQL queries (including window functions, temp tables, and query performance tuning) to support analytics and reporting needs.
• Take part in designing and maintaining centralized model layer.
• Support data warehousing solutions via Snowflake + dbt.
• Develop automation scripts in Bash, Python, or other programming languages.
• Manage cloud environments (AWS, OCI) in collaboration with infrastructure teams.
• Maintain and optimize Kubernetes (EKS) cluster for scalable workloads.
• Implement and maintain infrastructure-as-code using tools like Terraform, YAML, and Argo for reproducible and reliable deployments.
• Debug and troubleshoot data pipelines and data quality issues across systems.
• Collaborate with stakeholders of varying technical backgrounds to translate business requirements into scalable technical solutions.
• Be an active contributor to our ETL/ELT framework, proposing improvements and optimizations.
• Contribute to best practices for data modeling, governance, and quality control.
• Explore and recommend AI tools and modern data solutions for efficiency and automation.

Senior Data Warehouse Engineer

Salesforce Administrator

• Serve as the primary point of contact for user support, system configuration, and data integrity
• Act as a primary point of contact for managing user setup, roles, profiles, permissions, and licenses
• Support ongoing integration efforts with external systems (e.g., LIMS, EMR, Billing)
• Create and maintain Record-Triggered, Scheduled, and Screen Flows to automate business processes
• Monitor and when required refactor existing flows for efficiency and scalability
• Oversee Skills-Based Routing and Queue-based Routing to ensure cases and tasks are assigned correctly
• Create and maintain Conga Composer templates and maintain Conga Sign for electronic signature processes
• Maintain system security and compliance with HIPAA and other relevant regulations
• Ensure data integrity through regular audits, deduplication, and data hygiene practices
• Import, export, and update data using tools like Data Loader
• Work closely with the Product Owner to gather requirements and translate them into Salesforce solutions
• Collaborate with developers to implement more complex functionality and integrations
• Stay current on Salesforce releases, features and recommend enhancements
• Coordinate and align Salesforce developers around shared goals and communicate effectively with stakeholders

Application Engineer

• Build and maintain data-driven React applications using a python backend and embedded BI solutions (Sigma)
• Develop web interfaces and tools that consume and display data from our enterprise data warehouse
• Implement and integrate BI tools and embedded analytics
• Work with structured and semi-structured data to deliver performant, reliable solutions
• Build data models in a Snowflake data warehouse as needed
• Partner with Data Engineering and Product teams to support workflows across commercial data application, clinical operations, lab logistics, and commercial analytics
• Apply best practices in code quality, testing, performance optimization, and secure design
• Contribute ideas to improve usability, scalability, and maintainability of internal apps
• Collaborate effectively in a cross-functional, remote-first environment
• Use infrastructure-as-code (Terraform) to provision and manage cloud environments
• Develop and deploy within containerized environments (Docker, Kubernetes)

Senior Data Applications Engineer

Counselor

• Performs variant interpretation and writes reports
• May act as subject matter expert for a group of genes, disorders, tests, and/or processes
• Supports team efforts required to meet corporate and team goals and objectives
• Abstracts clinical information from patient records as needed
• Manages urgent or complex cases at specific steps or throughout the testing process
• Prepares or provides clinical review of materials for website, marketing materials, or other projects
• Assists with populating variant, gene, or disease-specific test information, report language, or other clinical information in internal databases
• Performs other duties assigned in support of the team or department

Genetic Counselor, Report Writer

Operations

• Own the overall procurement process for the Marketing team, from request initiation through contracting, purchasing, onboarding and renewals
• Responsible for the end-to-end process of marketing initiated legal documents including NDAs and media releases forms
• Cultivate strong relationships with cross-functional partners, including Finance, Legal, and IT teammates to drive operational efficiencies
• Develop and own internal Procurement & Legal request tracking resource, to increase visibility into the status of Marketing’s requests
• Support the management of the Marketing budget in partnership with Marketing and Enablement and Operations Lead and Events team
• Own relationship with external print warehouse vendor and support cross-functional teams with fulfillment of warehouse items including printed flyers, business cards and swag
• Lead the launch of the first GeneDx employee swag store in partnership with the People team and other Marketing functions
• Spearhead development and maintain responsibility of Marketing hub in the GeneDx intranet, successfully transitioning relevant content from Confluence and introducing new content
• Maintain Marketing Confluence space, ensuring resources and content are updated as needed
• Support onboarding of new Marketing team members
• Support, develop, and maintain key resources for the Marketing team, including distribution lists and shared calendars
• Collaborate with the broader Marketing team to understand their needs to drive greater operational efficiencies and provide creative solutions
• Support project management initiatives, including upkeep of Monday.com
• Support the Medical, Legal, and Regulatory (MLR) review process as needed
• Assist with other operational and enablement functions as needed
• Apply understanding of the business and overall genetics landscape and look for ways to continuously strengthen GeneDx marketing operations
• Note: the duties and responsibilities described are not a comprehensive list and additional responsibilities may be assigned. It is also possible that the scope of the job may change based on business needs

Marketing Enablement and Operations Coordinator

Sales

• Design and deliver impactful training programs, including new hire onboarding and continuous education tailored to general pediatrician and prenatal call points
• Develop role-specific onboarding focused on diagnostic pathways, prenatal screening/testing protocols, and patient advocacy
• Conduct live and virtual training sessions, workshops, and certifications using adult learning principles and instructional techniques
• Collaborate cross-functionally with Medical Affairs, Marketing, Product, and Sales Leadership to ensure scientific accuracy, market relevance, and compliance
• Create and maintain a library of training materials, including e-learning modules, case studies, objection handling tools, role-play guides, and clinical data summaries
• Stay current on pediatric and prenatal care trends, rare disease diagnostics, and regulatory guidance (AAP, NSGC, ACMG, ACOG, SMFM)
• Provide ongoing coaching and mentorship to field representatives to translate clinical insights into conversations with generalist physicians
• Evaluate training effectiveness through assessments, field performance, and feedback loops; iterate content and strategy
• Update training materials based on product launches, market changes, and field feedback
• Enable and facilitate pull-through training and content for relevant competencies and stretch topics
• Build meaningful and transparent lines of communication with end users, including Regional Account Executives and Regional Sales Directors
• Support continuing education efforts and periodic training for tenured reps
• Own administrative aspects of the role (LMS components, slide decks, enablement resources, calendar invites, follow up emails)

Sales Trainer, General Pediatrics and Prenatal

Customer Success Manager

• Work with largest and highest-potential accounts to ensure the best possible client experience
• Build lasting relationships across key accounts and identify upsell and cross-sell opportunities
• Coordinate across Client Services, Sales, and Medical Affairs to provide clients access to subject-matter experts
• Help new accounts get set up for success from their first order and educate/train on workflows and practices
• Proactively identify and address potential issues or areas of dissatisfaction within accounts
• Handle individual cases relating to orders in conjunction with Client Services, Billing, and other cross-functional teams
• Partner with colleagues in Sales and Client Services to ensure clients' needs are met efficiently while maximizing satisfaction
• Collaborate with Sales to develop strategies to drive growth within high-potential accounts and resolve blockers
• Build relationships with customer stakeholders to ensure broad, lasting satisfaction and buy-in

Client Success Manager

People Operations

• Associate Director, People Business Partner: operate as a strategic partner without formal people management responsibilities; work closely with functional leaders and the executive team to drive critical talent strategies, lead through change, and deliver people solutions across the organization; report to the Sr. Director of People Experience; serve as thought partner, mentor/coach to other PBPs; act as direct PBP for a key business function; lead cross-functional talent programs (succession, org design, change readiness); guide senior leaders through tough people decisions; use data, feedback, and insights to deliver tailored people-first solutions; champion change management; guide transformation initiatives to improve scale and efficiency; use people data and analytics to influence decisions; push for progress using data to make bold decisions; foster culture of accountability, continuous learning, and high performance; coach leaders with clarity and empathy; serve as thought partner in a remote-first environment.

Associate Director, People Business Partner

• Provides clinical customer service and/or interprets variants and writes reports.
• Acts as subject matter expert for a group of genes, disorders, and/or tests.
• Abstracts clinical information from patient records.
• Supports projects related to Objectives and Key Results (OKRs).
• Prepares or provides clinical review of materials for website, marketing materials, or other projects.
• Assists with populating variant, gene, or disease-specific test information, report language, or other clinical information in internal databases.
• Performs other duties assigned in support of the team or department.
• Work shift: Sun, Mon, Tue, Thu, Fri 2-10pm Eastern.

Genetic Counselor, Clinical Service Liaison

• Design and deliver tailored training programs for enterprise and international sales teams targeting hospital systems, KOLs, and NICU stakeholders.
• Develop training content integrating clinical acumen (neonatal genetics), value-based selling, and stakeholder mapping.
• Collaborate with Sales Leadership, Marketing, Medical Affairs, and Regional Business Units to align training with global strategy and local regulatory needs.
• Lead new hire onboarding and ongoing field training for international and enterprise sales reps.
• Incorporate field intelligence, market trends, and competitive insights into training strategies.
• Leverage multiple learning formats—live, virtual, e-learning—to reach geographically dispersed teams.
• Evaluate effectiveness of training initiatives using performance data, feedback, and KPIs; make data-driven improvements.
• Act as a global resource adapting U.S.-based training to regional clinical practices and regulatory landscapes.
• Continuously update training materials based on product launches, market changes, and field feedback.
• Enable and facilitate pull-through training and content for relevant competencies and stretch topics.
• Build transparent communication channels among end users, including Strategic Account Directors.
• Support continuing education efforts and periodic training for tenured reps.
• Own all administrative aspects of the role: LMS components, slide decks, enablement resources, calendar invites, follow-up emails.

Sales Trainer, Enterprise and International

• Report to the Sr. Director of People Experience; lead People Business Partner strategy at GeneDx, a genomic testing and interpretation company.
• Mentor and inspire a high-performing People Business Partner (PBP) team; embed people experience tools and training.
• Act as direct PBP for key business functions; build strong partnerships with management and Executive Leadership Team.
• Use data, feedback, and insights to align people metrics with business goals and champion change management and talent strategies.
• Lead transformation initiatives to create ease, efficiency, and impact using people analytics.
• Present data-driven insights to influence leadership decisions and drive measurable results.
• Foster a culture of accountability, continuous learning, and high performance; ensure PBP team alignment and execution.
• Serve as a thought partner to leaders; anticipate and adapt to evolving workforce needs in a fast-paced environment.

Director, People Business Partner

• Own the onboarding process after offer acceptance through the first day, entering the team members into ADP, coordinating equipment orders, and managing system access.
• Process employment changes such as promotions, manager moves, status updates, and personal information edits, ensuring approvals are captured and records remain accurate for payroll and reporting.
• Manage the offboarding workflow from the HRIS standpoint.
• Field day-to-day employee questions about policies, benefits, and time-off programs, escalating complex issues to HR leadership, People business partners, or the appropriate team.
• Maintain records related to human resources activities, policy changes or additions.
• Responsible for implementation and maintenance of HRIS information associated with the collection, retrieval, accessibility and usage of employee information for planning and reporting.
• Work with payroll to coordinate retrieval and reporting functions.
• Maintain internal database files and tables and develop custom reports to meet the requirements of Senior Management and staff.
• Maintain digital personnel files, monitor I-9 reverification deadlines, and assist with compliance reporting such as EEO-1 and OSHA logs.
• Contribute to process documentation and continuous-improvement initiatives—for example, updating SOPs, drafting knowledge base articles, or piloting simple HRIS automations—so routine tasks become more efficient over time.

People Operations Analyst

Account Executive

GeneDx delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery.
Territory: Cleveland Ohio.
Lead growth efforts in territory; field sales role reporting to Regional Sales Director.
Expand access to GeneDx’s genetic testing services; build provider relationships and identify opportunities.
Drive territory growth by prospecting, developing, and closing new business while expanding relationships with existing accounts.
Serve as the first line of account management for healthcare providers, including physicians, genetic counselors, and staff.
Deliver tailored, consultative sales presentations to communicate the value of GeneDx’s solutions and services.
Coordinate and execute both in-person and virtual client meetings.
Collaborate with cross-functional teams to ensure smooth onboarding, service delivery, and timely resolution of customer issues.
Lead educational efforts within the territory, including in-office appointments, regional conferences, physician lunches and dinners, and other engagement initiatives.
Maintain high field presence, expectation of 4.5 days per week in the field.
Meet or exceed assigned sales targets, KPIs, and activity metrics.
Document customer opportunities, interactions, and updates in CRM and other business systems as needed.
Travel as needed, including some required weekends, evenings, and overnights.

Regional Account Executive

Marketing

• Segment Marketing Lead to develop and execute integrated, insight-led marketing strategies for GeneDx’s BioPharma and Payor partner audience segments.
• Role spans two priority audiences; unify strategy, execution, and measurement across paid and owned channels to reach prospective and existing partners.
• Responsibilities include end-to-end marketing plans, content strategy, audience segmentation, measurement plans, and sales enablement—delivered through cross-functional collaboration to support partnerships.
• Build brand and product equity, drive awareness, engagement, and adoption, and enable commercial conversion.
• Lead full-funnel, multi-channel programs targeting potential and existing partners; tactics include conferences/events, digital ads, email, webinars, thought leadership placements, and targeted outreach.
• Collaborate with Channel Owners, Sales, Product, Product Marketing, and other internal stakeholders to align on messaging and business objectives.
• Develop and execute measurement plans in collaboration with Marketing Analytics to track program performance, partner engagement, and commercial outcomes, optimizing strategies over time.

Senior Marketing Manager - Segment Lead

Inside Sales

• Lead, coach, and develop a team of Inside Sales Representatives to meet and exceed monthly meeting booking goals and KPIs.
• Monitor team performance, provide regular feedback, and implement training programs to enhance skills and productivity.
• Collaborate closely with RAEs and Client Success Managers (CSMs) to align team efforts with territory priorities and strategic targets.
• Analyze CRM data and sales metrics to identify trends, optimize outreach strategies, and improve conversion rates.
• Oversee execution of outbound phone, email, and social outreach campaigns to drive interest and schedule appointments.
• Ensure accurate and timely documentation of team activities, contacts, and meeting outcomes in the CRM system.
• Partner with marketing and sales leadership to refine messaging, campaigns, and lead qualification criteria.
• Stay informed about company offerings, industry trends, and clinical guidelines to support team education and effectiveness.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Navigate computer systems and applications quickly and efficiently.

Inside Sales Manager

• Regional Sales Director leading pediatrics genetics sales at GeneDx. Expand access to GeneDx's genetic testing solutions within pediatrics. Lead regional team to achieve goals in General Pediatrics, expanding access to GeneDx's genetic testing solutions. Develop and execute regional strategic plans to meet sales goals in alignment with GeneDx's commercial objectives. Recruit, hire, train, and coach a high-performing team of Regional Account Executives (RAEs) focused on General Pediatricians. Provide ongoing mentorship and professional development opportunities to support team success. Spend significant time in the field alongside RAEs to assess needs, review objectives, and provide strategic guidance. Deliver in-the-moment coaching and feedback to continuously improve performance. Set clear expectations and performance benchmarks for the team. Monitor results, conduct regular performance reviews, and implement corrective action plans when needed. Manage the region’s budget responsibly, ensuring a strong return on investment for all expenditures. Analyze regional performance data to inform resource allocation and planning. Partner closely with internal stakeholders across Marketing, Training, Market Access, Client Experience, and Enterprise teams to align field efforts and drive consistent execution. Lead regional team meetings, facilitate ongoing training sessions, and actively participate in onboarding new hires to ensure a seamless integration into the GeneDx culture and sales process. Maintain a high level of knowledge of GeneDx’s products, competitive landscape, and market dynamics to effectively position offerings and support team strategy. Model and promote GeneDx’s core cultural principles—embrace change, communicate openly and empathetically, act with integrity, be bold and brave, and drive forward with purpose. Demonstrate personal agility by adjusting style and approach as needed. Commit to continuous self-development and professional learning. Exhibit accountability, a strong work ethic, and a collaborative spirit that fosters team cohesion and shared success. Meet expectations and deadlines for all projects, reporting, and administrative responsibilities in a timely and organized manner.

Regional Sales Director - Northwest Mountain

• GeneDx is seeking a high-performing, strategically minded Regional Sales Director (RSD) to lead a team to execute sales goals across a defined region focused on expanding access to GeneDx’s advanced genetic testing solutions within General Pediatrics.
• Drive regional growth by achieving and exceeding sales goals in the Coastal Southeast region.
• Lead and develop a regional team of RAEs focused on General Pediatricians, mentoring and coaching for success.
• Spend significant time in the field with RAEs to guide objectives and provide strategic, in-the-moment coaching.
• Manage the region's budget and analyze performance data for resource allocation.
• Collaborate with Marketing, Training, Market Access, Client Experience, and Enterprise teams to align field efforts and drive consistent execution.
• Lead onboarding and ongoing training for regional hires and maintain deep product knowledge.
• Promote GeneDx cultural principles and growth mindset across the team.

Regional Sales Director - Coastal Southeast

• Regional Sales Director leads a team to execute sales goals across a defined region.
• Focus on expanding access to GeneDx’s genetic testing solutions within this critical patient population (General Pediatrics).
• Lead a field-based team, mentoring Regional Account Executives and working with the National Sales Director to implement strategic initiatives.
• Spend significant time in the field to coach and guide the team; monitor performance and adjust strategies as needed.
• Manage the region’s budget and analyze performance data to inform resource allocation.
• Collaborate with Marketing, Training, Market Access, Client Experience, and Enterprise teams to align field efforts.
• Lead onboarding and training for regional hires; maintain product and market knowledge.
• Promote GeneDx’s culture and adaptability; travel as needed (40–60%).

Regional Sales Director

• Drive Regional Growth: Achieve and exceed regional sales goals by developing and executing strategic business plans that align with GeneDx’s broader commercial objectives.
• Team Leadership & Development: Recruit, hire, train, and coach a high-performing team of Regional Account Executives (RAEs) focused on General Pediatricians. Provide ongoing mentorship and professional development opportunities to support team success.
• Field Engagement & Coaching: Spend significant time in the field alongside RAEs to assess needs, review objectives, and provide strategic guidance. Deliver in-the-moment coaching and feedback to continuously improve performance.
• Performance Management: Set clear expectations and performance benchmarks for the team. Monitor results, conduct regular performance reviews, and implement corrective action plans when needed.
• Operational Oversight: Manage the region’s budget responsibly, ensuring a strong return on investment for all expenditures. Analyze regional performance data to inform resource allocation and planning.
• Cross-Functional Collaboration: Partner closely with internal stakeholders across Marketing, Training, Market Access, Client Experience, and Enterprise teams to align field efforts and drive consistent execution.
• Onboarding & Training: Lead regional team meetings, facilitate ongoing training sessions, and actively participate in onboarding new hires to ensure a seamless integration into the GeneDx culture and sales process.
• Market Expertise: Maintain a high level of knowledge of GeneDx’s products, competitive landscape, and market dynamics to effectively position offerings and support team strategy.
• Cultural Leadership: Model and promote GeneDx’s core cultural principles—embrace change, communicate openly and empathetically, act with integrity, be bold and brave, and drive forward with purpose.
• Agility & Growth Mindset: Demonstrate personal agility by adjusting style and approach as needed. Commit to continuous self-development and professional learning.
• Team-First Mentality: Exhibit accountability, a strong work ethic, and a collaborative spirit that fosters team cohesion and shared success.
• Administrative Excellence: Meet expectations and deadlines for all projects, reporting, and administrative responsibilities in a timely and organized manner.

Regional Sales Director - New England

AI Research Scientist

• The Distinguished AI Research Fellow is responsible for the strategic vision, innovation, and design of genomic AI research and applications at GeneDx. This leader will architect and deliver resilient, scalable, and innovative AI clinical applications into development and production.
• Shape GeneDx’s roadmap for advancing genomic interpretation, AI applications in diagnostics, setting technical direction and ensuring integration of AI capabilities throughout the company.
• Champion best practices in AI analytics, stay ahead of emerging trends, and foster a culture of technical excellence, collaboration, and innovation.
• Help define and lead the execution of GeneDx’s long-term AI scientific and innovation strategy.
• Create and execute innovative AI solutions for analysis and interpretation of genomic data, increasing the speed and rate of diagnosis.
• Collaborate closely with R&D, engineering, and product teams to enable seamless delivery and integration of AI solutions within the production lab.
• Solve complex and cross-platform AI and computational system design challenges, making informed decisions on technology and architecture.
• Oversee scientific research programs, including product innovation, algorithm development, and validation studies.
• Guide the application of AI and statistical genetics to clinical genomics workflows.
• Establish and nurture relationships with academic institutions, clinical partners, and key opinion leaders.
• Represent the company in scientific and medical forums, conferences, and publications.
• Serve as a strategic voice in collaborations with GeneDx’s medical affairs and research teams.

Distinguished AI Research Fellow

• GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-scale clinical information to enable precision medicine as the standard of care. GeneDx is at the forefront of transforming healthcare through its industry-leading exome and genome testing and interpretation services, fueled by the world’s largest, rare disease data sets. For more information, please visithttps://www.genedx.com/.\n• The Process Improvement Lead provides technical, scientific, and/or clinical leadership in process improvement projects, working across wet and dry lab functions to develop and refine workflows, enhance efficiency, ensure quality compliance, and support validation efforts.\n• Lead and execute strategic process improvement initiatives across functions\n• Analyze complex production workflows and identify opportunities for optimization\n• Coordinate cross-functional teams to develop and validate new workflows\n• Provide advanced troubleshooting and problem-solving for technical issues\n• Lead and execute protocol development, execution, validation, and documentation\n• Ensure compliance with regulatory standards\n• Mentor and train junior associates within the department\n• Support and train personnel in process improvement and/or new process workflows\n• Performs other duties assigned in support of the team or department\n• If applicable, may fulfill the responsibilities of Clinical Consultant as defined by CLIA, with respect to one or more type of testing at GeneDx. Specifically: provide consultation to the laboratory's clients; assist in ensuring that appropriate tests are ordered to meet the clinical expectations; ensure that reports of test results include pertinent information required for specific patient interpretation; ensure that consultation is available and communicated to the laboratory's clients on matters related to the quality of the test results reported and their interpretation concerning specific patient conditions\n• People Manager\n• This position may directly supervise non-supervisory employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.\n• Education, Experience, and Skills\n• Bachelor’s or Master’s degree in Molecular Biology, Genetics, Biotechnology, Genetic Counseling or a related field; PhD in Biology, Genetics or related field; MD or DO with experience in human genetics.\n• 6+ years of experience in a laboratory or process improvement setting\n• Strong experience in process validation, regulatory compliance, and quality systems\n• Experience with New York State-licensed laboratory preferred\n• Proven ability to lead cross-functional teams and drive efficiency improvements\n• Familiarity with Lean Six Sigma or similar methodologies is preferred\n• Certificates, Licenses, Registrations\n• Either ABMGG Diplomate or equivalent, certified in at least one specialty, or Certification by the American Board of Genetic Counseling (ABGC) or equivalent is required for relevant positions\n• For Genetic Counselors: Licensure is required in the state where the employee works, if applicable. Genetic counseling licenses for additional states may be required at the discretion of GeneDx\n• Physical Demands\n• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds.\n• Work Environment \n• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.\n• #LI-REMOTE\n•Pay Transparency, Budgeted Range\n\n"

Lead, Laboratory Process Improvement - Hybrid

Clinical Operations

• Lead and manage study start-up activities with cross-functional teams and external collaborators for prospective research studies, including identifying all requirements for study readiness\n• Coordinate the development of study-specific materials with cross-functional teams, including protocols, informed consent forms, research kits, and documents that support study conduct\n• Coordinate execution of research agreements and letters of support for applicable research projects.\n• Collaborate with laboratory, bioinformatics, and production teams to ensure awareness and readiness for processing and reporting of study samples\n• Develop and maintain detailed study timelines and trackers to ensure on-time delivery of study milestones\n• Facilitate regular project meetings, status updates, and issue resolution\n• Maintain comprehensive study documentation, including study trackers, meeting notes, and regulatory files\n• Partner with commercial and biopharma teams to support the review, start-up, and execution of research services projects\n• Manage central IRB submissions and renewals for GeneDx-sponsored research projects\n• Ensure research activities comply with IRB requirements, HIPAA, and internal SOPs\n•Bachelor’s degree in life sciences, public health, or a related field.\n•Minimum 3 years of experience in clinical research operations or project management. Experience in genomics, diagnostics, or biopharma preferred.\n•Strong understanding of clinical research processes, IRB submissions, and study documentation.\n•Knowledge of clinical research standards and compliance requirements preferred.\n•Proficiency in Microsoft Office Suite and project management tools preferred.\n•Excellent communication, organizational, and stakeholder management skills.\n•Attention to detail and commitment to producing high-quality work.\n•Ability to manage multiple projects simultaneously.\n•Good Clinical Practice and Human Subjects Research Certification preferred

Associate Director, Clinical Research Operations 

Director

• The Director of Scientific Publications will lead the strategic planning, development, and execution of publications at GeneDx. This role will oversee the creation of high-quality, peer-reviewed manuscripts, abstracts, posters, and other scientific communications that support the company’s clinical, research, and commercial objectives. The ideal candidate will bring deep expertise in medical writing, publication planning, and cross-functional collaboration within a genomics or biotech environment.\n• Job Responsibilities: Develop and lead publication planning to align with company strategy while continuing to increase GeneDx’s scientific reputation, including collaboration with internal stakeholders to align with product, market access, clinical adoption, and guidelines strategies.\n• Ensure timely and accurate communication of research findings to internal and external stakeholders, and provide scientific and medical expertise to support marketing, regulatory, and clinical teams.\n• Author and/or oversee the development of manuscripts, abstracts, posters, and presentations.\n• Support manuscript submissions and revisions following reviewer comments for high-profile publications.\n• Support writing and preparation activities for grants, requests for proposals, and other similar activities.\n• Collaborate with cross-functional teams on publication development, including internal teams as well as external collaborators\n• Ensure scientific accuracy, clarity, and compliance with industry and company standards for all publications.\n• Manage publication review, tracking, and communication processes.\n• Lead the development, management, and training of publication SOPs and processes.\n• People Manager: Yes; Lead and mentor internal and/or contract medical writers; Oversee resource allocation and workload across team members; Provide coaching, performance feedback, and career development support; Foster a collaborative, high-performing team culture.\n• Education, Experience, and Skills: Advanced degree (MS, PhD, MD or similar) in genetics, molecular biology, or a related life science field; Minimum 5 years of experience in medical writing and publication planning in the biotech, pharmaceutical, or diagnostics industry. 8+ years experience preferred; Proven track record of published work in peer-reviewed journals; Strong understanding of genomics, rare disease, and/or precision medicine; Proficiency in Microsoft Office Suite and reference management software (e.g. EndNote); Proficiency in data visualization and figure design to display data in an easily digestible format; Excellent project management, communication, and interpersonal skills; Attention to detail and commitment to producing high-quality work; Ability to manage multiple projects simultaneously.

Director, Scientific Publications

• Lead the operational strategy and execution of prospective clinical research studies, including site and GeneDx-sponsored efforts.\n• Contribute to protocol development, study design, operational feasibility assessments, and other study-specific documentation. This will include collaboration with sites as well as leading the development of materials for GeneDx-sponsored research.\n• Oversee study start-up, site management, monitoring, data collection, and close-out activities.\n• Ensure internal coordination for study activities, including contracting and laboratory communications.\n• Ensure compliance with GCP, HSR, and other applicable regulations.\n• Collaborate with cross-functional teams including Medical Affairs, Product, Innovation, and Commercial to align research initiatives with strategic priorities.\n• Identify and manage vendors needed to support clinical research activities (e.g., CROs, data management) to ensure quality and timely delivery.\n• Develop and manage clinical operations budgets, timelines, and resource plans.\n• Support regulatory submissions and interactions with health authorities as needed.\n• Develop and maintain SOPs and work guides for clinical research operations.\n• Yes\n• Build and mentor a high-performing clinical research operations team\n• Lead and mentor internal and/or contract clinical research operations staff and clinical data managers\n• Oversee resource allocation and workload across team members\n• Provide coaching, performance feedback, and career development support\n• Foster a collaborative, high-performing team culture\n• Good Clinical Practice and Human Subjects Research Certification preferred\n• Ability to stand, walk, and sit for extended periods.\n• Work is primarily performed in a remote office setting.\n• Occasional travel may be required.