Salary
💰 $150,000 - $170,000 per year
About the role
- Design and deliver impactful training programs, including new hire onboarding and continuous education tailored to general pediatrician and prenatal call points
- Develop role-specific onboarding focused on diagnostic pathways, prenatal screening/testing protocols, and patient advocacy
- Conduct live and virtual training sessions, workshops, and certifications using adult learning principles and instructional techniques
- Collaborate cross-functionally with Medical Affairs, Marketing, Product, and Sales Leadership to ensure scientific accuracy, market relevance, and compliance
- Create and maintain a library of training materials, including e-learning modules, case studies, objection handling tools, role-play guides, and clinical data summaries
- Stay current on pediatric and prenatal care trends, rare disease diagnostics, and regulatory guidance (AAP, NSGC, ACMG, ACOG, SMFM)
- Provide ongoing coaching and mentorship to field representatives to translate clinical insights into conversations with generalist physicians
- Evaluate training effectiveness through assessments, field performance, and feedback loops; iterate content and strategy
- Update training materials based on product launches, market changes, and field feedback
- Enable and facilitate pull-through training and content for relevant competencies and stretch topics
- Build meaningful and transparent lines of communication with end users, including Regional Account Executives and Regional Sales Directors
- Support continuing education efforts and periodic training for tenured reps
- Own administrative aspects of the role (LMS components, slide decks, enablement resources, calendar invites, follow up emails)
Requirements
- Bachelor’s degree in life sciences, healthcare, education, or a related field
- 3–5 years of experience in sales training or sales enablement within biotech, pharma, or diagnostics
- Experience with genetics, rare disease, or prenatal/pediatric diagnostics
- Deep understanding of the sales dynamics in general pediatrics and/or OB/GYN practices
- Strong communication, facilitation, and instructional design skills
- Comfort with both virtual and in-person training modalities
- Ability to work cross-functionally and manage multiple projects in a fast-paced environment
- Willingness to travel up to 20% for training events, field visits, and national meetings
- Preferred: Previous field sales experience in genetic testing, pediatrics, prenatal care, or rare disease
- Preferred: Familiarity with LMS platforms, CRM systems (e.g., Seismic), and sales analytics tools
- Preferred: Training certification (e.g., ATD, CPTD, Kirkpatrick) or instructional design experience
- Preferred: Master’s degree in genetic counseling