GeneDx

Sales Development Rep

• Own strategic pipeline development for a defined portfolio of target biopharma accounts — accountable for sourcing and qualifying opportunities that convert to revenue.
• Develop and execute account-based engagement strategies using multi-threaded outreach to penetrate complex organizations and engage multiple stakeholders across buying committees.
• Partner with Account Directors, and ABM/marketing teams to co-develop and execute coordinated account plans aligned to territory priorities and partnership objectives.
• Conduct deep account research to map organizational structures, identify key decision-makers and influencers, and uncover strategic entry points across relevant Biopharma companies.
• Design and deliver personalized, account-specific outreach sequences via phone, email, LinkedIn, and other channels - prioritizing relevance, timing, and stakeholder context over volume.
• Define and execute entry strategies for target accounts, identifying the most effective pathways to engage priority stakeholders and initiate commercial conversations.
• Source and qualify opportunities against strategic account criteria, applying judgment and experience to assess fit, urgency, and deal potential.
• Maintain rigorous pipeline hygiene and CRM discipline in Salesforce - accurately tracking lead, contact, and account engagement, opportunity stages, and pipeline progression.
• Collaborate with marketing to leverage ABM campaigns, targeted content, events, and intent signals as part of integrated account engagement motions.
• Contribute strategic insights from account interactions to refine targeting, messaging, account segmentation, and go-to-market strategy.
• Stay current on GeneDx's product portfolio, competitive landscape, industry trends, and relevant guidelines to deliver compelling, consultative value propositions to sophisticated buyers.
• Serve as a subject matter resource on account-based selling best practices, helping to elevate the SDR function and eventually mentor junior team members.

Senior Strategic Development Representative, SDR

Account Executive

• Drive territory growth by prospecting, developing, and closing new business while expanding relationships with existing accounts.
• Serve as the first line of account management for healthcare providers, including physicians, genetic counselors, and staff.
• Deliver tailored, consultative sales presentations to communicate the value of GeneDx’s solutions and services.
• Coordinate and execute both in-person and virtual client meetings.
• Collaborate with cross-functional teams to ensure smooth onboarding, service delivery, and timely resolution of customer issues.
• Lead educational efforts within the territory, including developing and executing in-office appointments, regional conferences events, physician lunches and dinners, and other engagement initiatives.
• Stay current on clinical genomics developments, product offerings, and competitive landscape to position GeneDx effectively
• Maintain high field presence, with an expectation of 4.5 days per week spent in the field with clients.
• Meet or exceed assigned sales targets, KPIs, and activity metrics.
• Document customer opportunities, interactions, and updates in CRM and other business systems as needed, maintain a target clinician development pipeline.
• Actively embody and encourage GeneDx cultural principles: be adaptable to change; communicate directly, with empathy; do what we say we’re going to do; be bold in our vision and brave in our execution; operate with a sense for action.
• Demonstrate accountability and a strong work ethic, with a team-first mentality.

Regional Account Executive – Specialty, Western Carolinas

Analyst

• Perform independent genomic analysis of clinical DNA specimens
• Follow established standard operating procedures for data analysis and case management
• Analyze generated genomic data and complete all analysis steps according to standard procedures
• Efficiently prioritize case analysis and all related aspects to move cases through analysis
• Assist in data analysis for new test development as needed
• Document errors and non-conforming events

Associate Genomic Analyst

Sales

• Design, build, and deliver high-impact training programs across new hire onboarding and ongoing education, focused on core selling competencies including consultative selling, discovery, objection handling, value-based messaging, and competitive positioning.
• Partner closely with Sales Operations to train best practices for Salesforce and Tableau, enabling effective territory planning, pipeline management, reporting, and data-driven decision making.
• Support territory execution through training on routing strategy, pre-call planning, account planning, quarterly business reviews, and client business reviews.
• Conduct field rides and virtual ride-alongs to provide real-time coaching, performance feedback, and reinforcement of selling best practices.
• Facilitate live and virtual training sessions, workshops, and certification programs using adult learning principles and modern instructional techniques.
• Develop and maintain scalable enablement content, including presentation decks and monthly sales training materials, territory planning templates and business planning tools, Salesforce and Tableau training recordings and job aids, playbooks, step-by-step guides, and enablement resources, LMS-based courses and curricula, objection handling tools, role-play guides, and talking points.
• Collaborate cross-functionally with Sales Leadership, Sales Operations, Marketing, Product, Medical Affairs, Commercial Strategy, and Training counterparts to identify training needs and align enablement efforts.
• Evaluate training effectiveness using assessments, surveys, field performance insights, and feedback loops; continuously optimize programs based on outcomes and business priorities.
• Contribute to the development of commercial training plans, messaging frameworks, and enablement strategy.
• Support planning and execution of major commercial meetings and events, including Global Commercial Meetings and other commercial meetings.
• Identify opportunities to improve sales effectiveness and proactively implement training solutions.
• Maintain training infrastructure and administrative components, including LMS management, enablement libraries, training calendars, communications, and follow-up materials.
• Travel as needed for meetings, training sessions, and field coaching (approximately 10–20%).

Sales Trainer, Sales Enablement, Effectiveness

Machine Learning Engineer

• Longitudinal Patient Health Views - Design and build comprehensive, longitudinal representations of patient health by aggregating and normalizing data from electronic health records, lab results, genomic reports, and other clinical sources.
• Agentic Workflows - Architect and implement personalized agentic AI workflows for interacting with patient health data and automating patient outreach (e.g., follow-up scheduling, result delivery, care gap identification).
• Data Warehouse Integration - Integrate AI systems with the GeneDX data warehouse, ensuring reliable data pipelines, appropriate data governance, and performance access patterns.
• Interface Design and Development - Collaborate with product and design teams to build intuitive, delightful user interfaces for clinicians and patients to explore and interact with health data.
• Generative AI and NLP - Apply generative AI techniques for clinical information extraction, summarization, and conversational interfaces over health records.
• Technical Leadership - Develop new methods and approaches for complex problems; mentor junior engineers; contribute to architectural decisions within the team.

Senior Machine Learning Engineer, Patient Health Intelligence

People Operations

• Lead overall strategy, projects, and process improvement for People Ops and Benefits—driving operational excellence, scalability, and employee experience.
• Build and lead scalable onboarding, changes, and offboarding operations—setting workflows, SLAs, and compliance standards for the team to execute.
• Serve as business owner for ADP data and connected tools—define requirements, lead implementations, drive automation, and partner with IT on integrations and enhancements.
• Design and continuously improve People Ops through workflow automation, quality controls, governance frameworks, and mechanisms for ongoing optimization.
• Maintain and improve trusted dashboards and reporting infrastructure; establish data governance and quality standards that drive compliance and leadership decisions.
• Provide strategic oversight for compliance, leave administration, and benefits; create and enhance policies through continuous analysis of program effectiveness and competitiveness.
• Own budget planning, forecasting, variance tracking, and vendor strategy in partnership with Finance and People leadership.

Senior Director, People Operations – Benefits

Account Manager

• Own and drive the enterprise sales pipeline end-to-end, from prospecting and qualification through negotiation and close, with a focus on $2M–$10M+ MSAs with pharma leaders (e.g., BMS, Takeda, GSK, Boehringer Ingelheim, and similar)
• Develop and execute a strategic business development plan to achieve aggressive revenue targets, driving measurable increases in qualified pipeline and win rates
• Serve as a trusted strategic advisor to C-suite and VP-level stakeholders at partner organizations, articulating the value of GeneDx's real-world data and genomic assets in drug development, clinical trial optimization, and disease understanding
• Lead complex, multi-stakeholder deal structuring and negotiations, including creative and novel partnership models tailored to enterprise pharma needs
• Provide strategic input to the commercial partnerships roadmap, influencing go-to-market strategy, pricing, and product positioning based on deep market intelligence across digital health, RWE, pharma, and medtech
• Translate observed client needs and market trends into product development priorities, collaborating cross-functionally with Data Science, Medical Affairs, Legal, and Product teams
• Build and maintain a robust network of senior decision-makers across the biopharma, biotech, digital health, and medtech ecosystem
• Represent GeneDx at major industry conferences, thought leadership events, and partner forums to elevate brand visibility and generate inbound opportunities
• Collaborate with internal stakeholders to gather and leverage market intelligence, ensuring commercial outcomes are optimized through data-driven targeting
• Coordinate cross-functional resources (implementation, data science, medical affairs) to support partnership discussions and ensure seamless project execution
• Occasional travel to meet with clients and attend conferences will also be expected.

Director of Business Development – Biopharma Partnerships

Compliance

• Lead execution of the compliance program charter, annual plan, and maturity roadmap in partnership with ERM leadership, Legal, and other key stakeholders.
• Provide practical compliance guidance and implementation support to business leaders and teams, coordinating closely with partners to align with applicable laws, regulations, and organizational standards.
• Design, deliver, and maintain core compliance program elements, including role-based training, policy communications, risk-based monitoring, and compliance dashboards.
• Lead an enterprise-wide policy inventory and cleanup initiative, establish and operate the policy governance framework, and partner with Legal and other business functions.
• Own the compliance hotline, ensure privacy-related concerns are appropriately managed and tracked, and produce regular analytics on allegations and outcomes.
• Implement standardized enterprise issue management and coordinate with Internal Audit and Quality to align findings management.

Corporate Compliance Officer

Medical writer

• Develop and write high-quality scientific and medical content, including congress abstracts, posters, presentations and peer-reviewed original research articles and clinical studies.
• Coordinate manuscript submissions, draft reviewer response documents, and revise and resubmit manuscripts and relevant supplementary materials to peer-reviewed journals.
• Collaborate with cross-functional teams on manuscripts, including researchers, clinicians, and regulatory affairs, to ensure accuracy of scientific content and compliance with industry standards.
• Conduct thorough literature reviews and stay updated on the latest advancements in genetics and genomics.
• Translate complex scientific information into clear and accessible language for diverse audiences, including collaborators and management.
• Ensure all written materials adhere to company guidelines, regulatory requirements, and best practices in medical writing (e.g. ICMJE and GPP best-practice guidelines).
• Participate in the development and review of standard operating procedures (SOPs) related to medical writing and publication development activities.
• Coordinate the Medical, Legal, and Regulatory review process for publications (publication review committee; PRC) in JIRA.

Senior Medical Writer

Director

• Develop and maintain strong relationships with C-suite and senior executives in health systems to foster trust and collaboration.
• Identify and pursue new business opportunities to drive revenue growth for hospital enterprise solutions, ensuring alignment with client needs and organizational goals.
• Utilize a consultative approach to understand client challenges and demonstrate how our enterprise systems deliver measurable value.
• Conduct thorough market research to identify trends, assess the competitive landscape, and identify potential areas for expansion within hospital systems.
• Work closely with sales, product development, marketing, and support teams to refine offerings, ensuring they meet market demands and customer expectations.
• Identify new partnership opportunities and lead negotiations to expand services, collaborating with cross-functional teams for seamless execution.
• Monitor and analyze account performance, providing actionable insights and recommendations to senior leadership to optimize strategies.
• Serve as a subject matter expert on hospital enterprise systems, representing the company at industry events, conferences, and client meetings.
• Ensure all activities comply with regulatory standards and hospital policies, promoting a commitment to quality and safety in operations.
• Collaborate with hospital leadership to design and implement strategic plans aimed at enhancing service delivery and patient outcomes.

Director, Health Systems – West

Marketing

• Own and evolve GeneDx’s account-based marketing strategy across priority GTM segments, including account selection, tiering, and engagement models
• Quickly assess ABM maturity, segment readiness, and existing motions to establish a clear point of view on where ABM should be deployed, scaled, or deprioritized
• Define and maintain ABM account frameworks, including segmentation, prioritization, and buying group coverage, in partnership with Sales and GTM leadership
• Own ABM budget strategy and allocation, making rapid, high-confidence investment decisions across segments based on performance, demand signals, and GTM priorities
• Lead the design of segment-specific ABM strategies that reflect distinct buying dynamics across GeneDx’s Specialty, General Pediatrics, Prenatal, Neonatal/NICU, Biopharma, and Health System segments
• Orchestrate focused, cross-channel ABM programs spanning content, digital, and field engagement to drive account progression and pipeline quality
• Partner with Sales leadership to align ABM efforts to account plans, opportunity strategy, and field priorities
• Collaborate with GTM Operations to ensure ABM strategies are supported by the right systems, data models, and measurement frameworks
• Partner with Business Operations & Enablement to ensure ABM programs are operationalized effectively through clear workflows and field readiness
• Establish ABM success metrics focused on account progression, pipeline creation and acceleration, and expansion, with a clear point of view on ABM’s material impact
• Lead continuous refinement of ABM strategy based on performance insights, segment learning, and GTM evolution
• Bring an AI-driven growth mindset to scaling impact and driving ongoing efficiencies, while ensuring work is high-quality and brand aligned
• Serve as the executive owner of ABM narrative, ensuring clarity on how ABM supports broader GTM strategy and revenue objectives.

Senior Director, Account-Based Marketing

Director, Health Systems – Northeast

Director, Health Systems – Midwest

Product Marketing

• Own and rebuild the end-to-end marketing operations function, including GTM systems, data architecture, campaign taxonomy, and a unified attribution and performance measurement framework that credibly ties marketing activity to pipeline and revenue.
• Serve as the primary owner of marketing systems and infrastructure, including Salesforce GTM workflows, object models, and swim lanes, ensuring clarity of ownership, governance, and scalability across a shared enterprise instance
• Navigate and resolve access, ownership, and governance constraints across systems and data, partnering with IT, Engineering, and Analytics to establish clear operating models and decision rights
• Define and maintain the data models, workflows, and handoffs that connect marketing activity to pipeline, forecasting, and revenue reporting
• Establish and own the operational and reporting cadence for marketing performance, including data refresh cycles, attribution reporting, forecasting inputs, and post-campaign analysis, ensuring outputs are trusted, repeatable, and decision-ready at the executive level
• Partner with Marketing leadership to translate GTM strategy into scalable systems, data models, and operational workflows, ensuring consistency across tools and reporting layers
• Own marketing data quality, integrity, and governance, including definitions, taxonomy, documentation, and change management
• Bring an AI-driven growth mindset to scaling impact and driving ongoing efficiencies, while ensuring work is high-quality and brand aligned
• Provide executive-ready visibility into marketing and GTM performance by delivering clear, actionable reporting and insights
• Partner with Finance to support budget governance, planning inputs, and performance measurement, ensuring alignment between spend, pipeline, and outcomes
• Proactively assess gaps and failure points across systems, data, and processes, and lead prioritization, remediation, and rebuild efforts to support GeneDx’s evolving GTM strategy
• Collaborate closely with Business Operations & Enablement to support adoption of operational systems, while maintaining clear ownership of tooling, data integrity, and performance measurement.

Director, GTM Operations

• Drive territory growth by prospecting, developing, and closing new business while expanding relationships with hospital-based NICU teams.
• Serve as the primary account contact for neonatologists, hospitalists, head nurse and clinical staff within the NICU.
• Deliver tailored, consultative sales presentations to communicate the value of rapid genomic testing for critically ill newborns.
• Collaborate with the relevant Directors of Health Systems to engage hospital leadership where needed to drive optimal utilization of rapid genome sequencing.
• Coordinate with any relevant sales channels representatives (specialty RAEs or otherwise) where needed to garner access and advocacy for NICU sequencing.
• Coordinate and execute both in-person and virtual hospital engagements.
• Collaborate with cross-functional teams to ensure smooth onboarding, test ordering, and timely result delivery.
• Lead educational initiatives for NICU teams, including hospital presentations, conferences, and clinical meetings.
• Stay current on NICU workflows, clinical guidelines, product offerings, and competitive landscape.
• Effectively pull metrics and case studies for NICU clients to continuously monitor utilization and impact to reinforce the use case of rWGS.
• Maintain high field presence and relationship with clients.
• Meet or exceed assigned sales targets, KPIs, and activity metrics.
• Document opportunities, interactions, and updates in CRM, maintaining a robust clinician development pipeline.
• Actively embody and encourage GeneDx cultural principles.
• Demonstrate accountability, strong work ethic, and team-first mentality.