Account Manager

• Oversee customer interactions and build strong, trusted business relationships at the HQ and regional levels with assigned chain accounts, national retail partners, and regional distributors.
• Develop chain-specific sales, distribution, and merchandising strategies that maximize ROI while staying within assigned budgets. Utilize syndicated data (IRI/Nielsen) to provide retail partners with fact-based category insights and actionable recommendations.
• Actively manage and call on independent retail doors within assigned territory to manage existing business and drive new JUUL placement. Responsibly sell and execute company initiatives, including the Juul Partner Program (JPP), promotions, inventory management, and the 4 Ps of retail (Presence, Pricing, Promotion, and Product).
• Lead and facilitate buyer meetings, category reviews, Top-to-Top (T2T) sessions, contracted space management, and inventory resolution.
• Collaborate with field sales teams, trade marketing, and internal department leads to develop and implement retail programming that elevates sales execution, rate of sale, and incremental product placement.
• Maintain timely, clear, and detailed communications across internal stakeholder groups and external customer partners to drive alignment and program success.
• Monitor sales performance, tracking progress against key objectives to drive continuous improvement in sales strategies and processes.
• Perform related duties as assigned, within your scope of practice.

Key Account Manager

• Take ownership of expanding mental health access
• Drive patient visit volume by closing and scaling high-impact partnerships
• Build deep, trust-based relationships
• Advocate for the innovative care model
• Advance health equity and improve behavioral outcomes

Director of Strategic Partnerships – Growth

• You’ll manage a portfolio of accounts and be responsible for establishing strong relationships and hitting retention goals
• You’ll be running a variety of engagement campaigns into your portfolio of accounts to identify challenges, educate customers, and create growth opportunities
• You’ll run demos of TeamSnap platforms to show the value of new products or add-ons
• You’ll use data analysis to assemble account plans, evaluate your business, drive the strategy, and communicate the results.
• You’ll drive a value-based sales process, uncovering customer needs through deep discovery and customized demonstrations of the specific capabilities of the product and/or processes that will solve the customer's needs.
• You’ll optimize your sales toolkit to produce the best possible full sales cycle conversion rate & close ratio.
• You’ll serve as the "Voice of the Customer" internally, escalating product feedback that will address the needs of our customers to ensure proper product prioritization.

Account Manager – Large-market

• Own corporate procurement and senior Food & Beverage (F&B) relationships across Marriott and Loews
• Manage Marriott premium brand relationships across the upper-upscale and luxury portfolio
• Build and maintain relationships with Marriott regional Food & Beverage leaders
• Identify and engage key Marriott property General Managers and Food & Beverage leaders as proof-point accounts to drive adoption and growth
• Manage the Avendra Group Purchasing Organization (GPO) approval process
• Develop and execute named-account business plans focused on distribution growth
• Drive product placement and beverage program penetration
• Build customized Joint Business Plans (JBPs) that align with customer goals
• Negotiate contracts that drive execution and programming
• Create customized presentations using business insights
• Lead business reviews and hold partners accountable to agreed-upon execution and program goals
• Participate in relevant trade shows and industry conferences
• Partner with field sales teams to support property-level execution
• Coordinate with product and delivery system teams on deployments
• Maintain Customer Relationship Management (CRM) records
• Support Quarterly Business Review (QBR) and annual planning cycles

National Account Manager

• build executive relationships at the corporate level and across regional Food & Beverage (F&B) leadership within leading hotel management companies
• own Real Estate Investment Trust (REIT) owner relationships
• position La Colombe as a portfolio-wide approved supplier
• drive multi-brand conversion programs by creating rollout strategies
• develop and execute named-account business plans focused on distribution growth
• manage Request for Proposal (RFP) cycles, Group Purchasing Organization (GPO) approval pathways, and contract renewals
• build strong relationships with key decision makers and stakeholders across corporate, brand, regional, and property levels
• negotiate contracts that drive execution and programming
• maintain Customer Relationship Management (CRM) records following meaningful customer interactions
• provide consistent pipeline updates and forecasts to the Sr. Director, Hospitality

National Account Manager – Hotel Management Companies

• Deliver Results Through Exceptional Sales and Service
• Identify, target, and win new business by influencing working with HCPs to adopt a new approach to HIV treatment
• Engage with HCPs, nurses, staff, and administrators to accurately understand the clinical, organizational, and financial challenges and opportunities within target accounts
• Leverage data analytics, business acumen, and market expertise to identify high-priority prospects
• Prepare and execute business plans that are tailored to the unique needs of each customer and that help HCPs scale their treatment model to reach more patients
• Coordinate, engage, and partner with multiple cross-functional team members (i.e., Clinical Nurse Educators and Field Reimbursement Managers) to deliver an integrated product experience to customers
• Maintain a portfolio-based selling mindset and close internal communication loops to ensure customers experience a cohesive, integrated ViiV
• Provide exceptional customer service by proactively anticipating and addressing HCP problems, needs and requests
• Deliver and adapt execution plans to achieve performance goals and objectives utilizing; KPIs, scaling of successes, business problem solving, etc.
• Develop and foster external relationships with key influential customers and thought leaders
• Act in ways consistent with ViiV’s culture, expectations, and values
• Be an agent of change by embracing the ambiguity in a launch environment and seeing setbacks as opportunities to learn and grow
• Escalate issues and risks when needed; display courage by ‘speaking up’
• Understand and follow key compliance and regulatory guidelines

Territory Account Manager – West

• Manage and develop a cohort of staff within the Account Operations team, ensuring team goals are met across assigned work streams
• Lead team members through complex judgment calls and time-sensitive issues with internal and external stakeholders
• Provide direct reports with specific, actionable, and differentiated feedback through regular 1-on-1 meetings
• Develop your team through professional development recommendations and stretch projects
• Assist with hiring, training, and onboarding current and new staff when needed
• Delegate effectively and provide clear expectations for success, staying engaged in the process
• Lead the planning, execution, and monitoring of long-term projects, ensuring adherence to project timelines, objectives, and budget constraints
• Collaborate with cross-functional stakeholders to define project scope, goals, and deliverables
• Develop comprehensive project plans, including schedules, resource allocation, and risk management strategies
• Monitor project progress, identify potential risks or issues, and implement corrective actions as needed
• Prepare and deliver regular project status reports to stakeholders, providing updates on key milestones and risks
• Conduct post-project reviews and lessons learned sessions to identify areas for improvement and best practices
• Lead efforts to recover funds from campaigns and organizations that incur negative balances due to contribution refunds
• Serve as a trusted resource and escalation point for complex Account Operations issues across the organization
• Contribute to shared Account Operations team workflows, including monitoring and fielding support requests
• Act as a resource within ActBlue to resolve Account Operations requests from across departments
• Closely collaborate with other Account Operations sub-teams to ensure consistent workflows and shared understanding
• Other projects and tasks as assigned

Lead, Account Operations

• Build, manage, and execute against targeting methodology, funnel development, and relationship development with key targets (especially large physician and hospital groups) to achieve key performance indicators
• Articulate vision of enterprise product offering (primarily, to large primary care prospects; secondarily, to community hospitals, ACO, CINs, IPAs/MSOs. and health system prospects).
• Facilitate and contribute to a feedback loop around enterprise targets, based on direct prospect reactions, synthesized insight, and other critical data points
• Serve as steward of the sales process for large enterprise groups with a set minimum number of lives (greater than 2k), ensuring that key actions, deliverables, and analyses are delivered on a timely basis to achieve enterprise-focused sales objectives
• Demonstrate aptitude for relationship building and creating an exceptional experience for our providers
• Design and improve the communication modules, outreach mechanisms, and rewards that further engagement with our provider partners
• Travel as needed to prospect/client locations and industry conferences/events.
• Use Hubspot to meticulously track progress with opportunities as you manage your markets.

Director, Enterprise Partnerships

• Develop and execute a strategic territory business plan
• Build strong relationships with hematology/oncology healthcare professionals
• Communicate the clinical profile of tirabrutinib
• Build, maintain, and apply deep clinical and business expertise related to PCNSL
• Identify territory opportunities and barriers to patient access
• Develop account and prescriber action plans with clear objectives
• Collaborate effectively with internal partners
• Use CRM and other available tools to support effective territory planning
• Execute all activities in a compliant, ethical, and patient-focused manner

Territory Manager – Hematology

• Hit the Numbers: Deliver monthly and quarterly sales targets by unlocking growth across assigned accounts by utilizing retail selling methodologies and executing customer plans
• Lead with Impact: Manage and inspire a team of full-time and part-time Merchandiser from hiring and coaching to performance development
• Drive Execution Excellence: Ensure flawless rollout of sales priorities and merchandising programs in-store
• Consult & Sell: Provide expert, on-site sales consultation to customers, securing incremental opportunities and executing HQ programs
• Plan for Growth: Tailor data-driven sales strategies to store demographics and customer needs to fuel territory expansion
• Build Relationships: Cultivate strong partnerships with store personnel to identify opportunities and deliver top-tier service
• Optimize Resources: Strategically deploy merchandizers and order writers to maximize shelf impact and sales volume
• Champion Store Success: Oversee product ordering, display execution, and unsaleables management in collaboration with Full-Time Order Writers (FTOWs)
• Own the Cadence: Design and execute a smart store schedule to strengthen relationships and drive results. Stay Safe & Compliant: Operate within Mondelēz International’s safety and operational guidelines

Retail Territory Manager

• Manage and grow a portfolio of high-value commercial clients
• Serve as the primary point of contact for clients
• Conduct proactive client reviews to assess coverage and risk
• Lead and manage the renewal process for assigned accounts
• Develop and execute renewal strategies
• Expand existing client relationships

Commercial Account Manager

• Evaluate prospective corporate and workforce partner opportunities aligned with SNHU's strategic goals.
• Build a pipeline of new partner prospects through proactive outreach, market research, and industry networking.
• Cultivate and establish relationships with senior-level decision-makers and partners at prospective organizations.
• Lead negotiations with prospective partners to secure favorable terms and initial partnership agreements.
• Oversee the drafting, review, and execution of new partnership agreements and contracts.
• Collaborate with our teams including sales, marketing, product development, operations, and legal to align new partnership plans with our goals.
• Stay up to date with industry trends, market dynamics, and competitor activities related to workforce education partnerships.
• Identify potential risks and challenges associated with new partnership plans.

Workforce Partnerships Lead

• A high-performing partnership portfolio with measurable results — each partnership in your book of business delivers against agreed objectives, with clear accountability for performance, contract compliance, and continuous improvement opportunities identified and acted on.
• Renewed and renegotiated commercial agreements that unlock incremental value — you’ve led complex negotiations with Fortune 500 partners, developed deal models with Finance and Legal, and closed terms that reflect both Instacart’s business priorities and the partner’s strategic interests.
• Cross-functional execution that keeps partnerships on track — Legal, Product, Marketing, Engineering, and Finance all know you as the connective tissue: the person who proactively surfaces issues, drives rapid resolution, and keeps partners informed with full transparency.
• Trusted senior relationships across partner organizations — you’ve built credibility not just with day-to-day contacts but with senior leadership at each partner, and you represent Instacart externally at QBRs and industry conferences with authority and polish.
• A multi-year strategic roadmap for your partnerships — you haven’t just managed what exists; you’ve identified new opportunities to go bigger, shaped the long-term vision for each relationship, and built alignment internally and externally on where these partnerships are headed.

Growth Partnerships Manager

• Own and manage relationships with assigned Channel Partners (MSPs, resellers, distributors), serving as the primary commercial point of contact.
• Drive revenue growth and retention through partners by proactively managing renewals, identifying expansion opportunities, and supporting partner‑led new business.
• Act as a trusted advisor to partners, aligning Patch My PC solutions to their business models, customer needs, and go‑to‑market strategies.
• Retain responsibility for the end‑customer experience when customers engage directly, including onboarding support, issue resolution, commercial questions, and escalations, in coordination with the partner.
• Orchestrate partner‑led opportunities end‑to‑end, including pipeline management, forecasting, and contract negotiations, while collaborating closely with internal teams.
• Build strong product and industry knowledge to effectively position value, identify expansion opportunities, and support both partners and customers.
• Maintain accurate account, opportunity, and pipeline data in Salesforce to support forecasting, prioritization, and partner execution.

Account Manager, Channel Partner

• Identify, prospect, and engage new partners
• Onboard and activate newly signed partners
• Manage relationships with a portfolio of long-tail partners
• Build relationships with partner stakeholders, leadership teams, and sales representatives
• Conduct regular outreach to maintain engagement and drive partner activity
• Re-engage dormant or underutilized partners
• Increase partner-generated referrals, opportunities, and revenue
• Accelerate partnership opportunities through proactive follow-up and collaboration
• Develop and execute growth plans with partners
• Identify opportunities to expand partner engagement and performance
• Track and report on partnership activity and results
• Execute partner-focused outbound and BDR campaigns
• Collaborate with Marketing on co-branded campaigns and promotions
• Coordinate webinars, conferences, events, and partner engagement initiatives
• Support lead-sharing and referral programs
• Analyze partnership performance and identify growth opportunities
• Develop recommendations to improve partner activation and engagement
• Collaborate cross-functionally with Sales, Marketing, Customer Success, and Product teams
• Maintain accurate CRM records and partnership reporting

Partnerships Manager

• Manage and grow a portfolio of high-value commercial clients
• Serve as the primary point of contact for clients
• Conduct proactive client reviews to assess coverage and needs
• Lead and manage the renewal process for client accounts
• Expand existing client relationships through additional offerings
• Maintain accurate documentation and ensure compliance

Commercial PMG Account Manager

• Own and manage a high-volume support queue, triaging incoming customer cases with speed and accuracy
• Respond to customer inquiries and issues through the queue, providing timely, professional, and empathetic resolutions while maintaining high customer satisfaction standards
• Handle escalations quickly and calmly — assess urgency, loop in the right internal stakeholders, communicate proactively with the customer, and see issues through to resolution
• Follow established processes and playbooks for case management, renewal workflows, and migration support — and flag gaps or inefficiencies when you spot them
• Identify patterns across cases and proactively surface recurring customer pain points, friction points, or product feedback to your manager and cross-functional teams
• Support customers through the TeamSnap ONE migration by managing queue-based touchpoints, answering platform questions, and escalating blockers to the appropriate teams
• You’ll serve as the "Voice of the Customer" internally, escalating product feedback that will address the needs of our customers to ensure proper product prioritization.

Account Manager – SMB

• Build and nurture client relationships, ensuring customer satisfaction and long-term retention.
• Act as a trusted advisor, understanding client needs and aligning them with our solutions.
• Identify upsell and cross-sell opportunities to drive revenue growth and increase account value.
• Manage renewals and contract negotiations, ensuring a seamless client experience.
• Address client inquiries, resolve issues, and proactively offer solutions to improve engagement.
• Stay updated on industry trends and competitor offerings to provide strategic recommendations to clients.
• Ability to prioritize tasks and manage multiple accounts effectively.

• Build and maintain relationships with OB/GYN offices, pediatricians, pelvic floor therapists, lactation consultants, doulas, mental health professionals, chiropractors, fitness studios, and other family-focused businesses
• Conduct regular outreach to establish new referral partnerships
• Maintain consistent communication with existing partners
• Deliver marketing materials and educational resources to partner locations
• Represent New Mom School professionally within the local healthcare and parenting community
• Coordinate and attend local networking opportunities
• Support community events and partnership activations
• Organize and facilitate lunch-and-learn presentations
• Identify opportunities for collaborative workshops, events, and educational programming
• Serve as a local ambassador for the New Mom School brand
• Assist with planning and execution of studio events when needed
• Coordinate partner participation in community and studio events
• Help recruit and manage visiting experts and guest speakers
• Support event logistics and relationship follow-up
• Track outreach efforts and partnership activity
• Maintain a database of referral partners and community contacts
• Monitor referral opportunities and identify areas for growth
• Provide regular updates on partnership activities and outcomes

Part-Time Community Partnership Manager

• Draft press releases, media advisories, and statements that reflect the university's strategic priorities and mission.
• Pitch story ideas to local, regional, and trade media.
• Manage media lists, track beat reporters and keywords, and cultivate press relationships.
• Respond to routine media inquiries and coordinate interviews and media requests.
• Identify storytelling opportunities and develop written content including features, profiles, and news stories that elevate the university's reputation.
• Support crisis communications by drafting holding statements, FAQs, and updates; monitor coverage and sentiment.
• Track and compile daily media coverage; prepare reports and briefings for leadership.
• Conduct research to support messaging, media outreach, and reputation insights.
• Partner with internal teams to ensure alignment on messaging and timing of external communications.

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