Account Manager, Channel Partner

Patch My PC

As an Account Manager, manage Channel Partner relationships remotely. Drive revenue growth and retention in a fully remote setup in the United States.

Posted 6/29/2026full-timeRemote • Alabama, Alaska, Arizona, California, Colorado, Connecticut, Florida, Hawaii, Idaho, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maine, Minnesota, Mississippi, Missouri, Montana, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, Wyoming • 🇺🇸 United StatesMid-LevelSenior💰 $75,000 - $90,000 per yearWebsite

About the role

Key responsibilities & impact

Own and manage relationships with assigned Channel Partners (MSPs, resellers, distributors), serving as the primary commercial point of contact.
Drive revenue growth and retention through partners by proactively managing renewals, identifying expansion opportunities, and supporting partner‑led new business.
Act as a trusted advisor to partners, aligning Patch My PC solutions to their business models, customer needs, and go‑to‑market strategies.
Retain responsibility for the end‑customer experience when customers engage directly, including onboarding support, issue resolution, commercial questions, and escalations, in coordination with the partner.
Orchestrate partner‑led opportunities end‑to‑end, including pipeline management, forecasting, and contract negotiations, while collaborating closely with internal teams.
Build strong product and industry knowledge to effectively position value, identify expansion opportunities, and support both partners and customers.
Maintain accurate account, opportunity, and pipeline data in Salesforce to support forecasting, prioritization, and partner execution.

Requirements

What you’ll need

5+ years of experience in B2B software sales or account management with a strong focus on channel partners (MSPs, resellers, distributors).
Demonstrated ability to own and grow partner relationships, influencing partner-led pipelines and delivering measurable revenue and retention outcomes.
Proven ability to manage renewals, expansions, and complex deal cycles through channel partners
Ability to balance partner ownership with responsibility for the end-customer experience when customers engage directly for onboarding, issue resolution, or commercial support.
Excellent communication, negotiation, and stakeholder management skills, with the ability to influence without direct authority.
A growth mindset; open to feedback, quick to adapt, and always looking to improve in a fast-evolving environment
High level of operational discipline, including accurate pipeline and account management in CRM systems (e.g., Salesforce).

Benefits

Comp & perks

401k Match: Match 200% of contributions up to the first 5% of salary, resulting in a total potential match of 10%.
Medical, Dental, and Vision Coverage: Patch My PC covers 99% of premiums for both team members and dependents.
FSA/HSA.
Fertility benefits.
Parental leave.
Paid-time off (PTO).
Volunteer leave.
Charitable donation matching.
Tuition reimbursement.
Gym membership reimbursement.
Internet stipend.
Pet insurance.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Account ManagementRevenue Growth StrategiesRenewal ManagementExpansion OpportunitiesComplex Deal Cycles

Soft Skills

Excellent CommunicationStakeholder ManagementInfluencing SkillsGrowth MindsetOperational Discipline