Patch My PC

Full-stack Engineer

• Drive architectural direction across the product line, design and implement highly scalable microservices, well-crafted RESTful APIs, and event-driven systems spanning on-premises .NET desktop applications and Kubernetes hosted cloud services.
• Improve performance, reliability, and observability across product offerings, and proactively identify architectural risks before they become incidents.
• Establish system design patterns, service standards, and architectural guidelines that teams can adopt consistently.
• Inspire and lead teams through change by clearly communicating technical vision, trade-offs, and direction in design reviews, architecture discussions, and technical presentations.
• Work across multiple engineering teams to shape technical direction through collaboration and earned trust, leading cross-functional initiatives that reduce technical debt and improve long-term maintainability.
• Partner with product and engineering leadership to align technical architecture with product and feature roadmaps.
• Guide features end-to-end from concept through requirements, development, security review, compliance, support readiness, and release, working with engineers to refine and deliver them.
• Jump in alongside engineers on complex problems, code reviews, and design discussions — take ownership in their success and growth as if it were your own.
• Help teams build confidence in iterative delivery, straightforward patterns get us most of the way there, and software that is simple and well-understood is software we can change without fear.
• Help shape how our teams adopt AI coding assistants and emerging technologies by designing the workflows, standards, and feedback loops that turn these tools into genuine productivity multipliers rather than sources of technical debt.
• Collaborate with senior leaders and teams to evolve engineering processes, tooling, and standards in ways that fit our culture and growth stage.
• Own security posture across the platform: drive secure design practices, threat modeling, and defense-in-depth strategies, and contribute to compliance initiatives and audit readiness as we serve customers across regulated industries and government.

Principal Software Engineer

• Write secure, maintainable, production ready code that meets internal standards and industry best practices
• Enhance and extend existing products including complex reporting queries, large dataset processing and Microsoft Graph or third party API integrations
• Design and build scalable APIs that integrate with internal and external services
• Contribute across the stack including backend services and React based frontend functionality
• Translate product requirements into clear technical designs and implementation plans
• Communicate progress effectively through standups and written updates
• Apply security best practices to protect customer and internal data
• Ensure thorough testing, participate in code reviews and proactively resolve defects and performance issues
• Mentor teammates and share technical knowledge across business units

Software Engineer, Full Stack

Account Executive

• Support active enterprise opportunities, including meeting preparation, follow-ups, and opportunity tracking.
• Assist with discovery activities, relationship building and strong documentation of customer requirements and buying criteria in Salesforce.
• Help coordinate multi-stakeholder sales processes, including security reviews, technical evaluations, and procurement steps.
• Maintain accurate opportunity data, next steps, and forecasting inputs in Salesforce.
• Support account research, organizational mapping, and identification of key stakeholders within assigned enterprise targets.
• Assist in developing and maintaining account plans using established processes and guidance from your manager and the CRO.
• Learn and apply enterprise qualification frameworks and deal review processes.
• Work with Channel Partner Managers, Enterprise Account Managers, Customer Engineers on co-sell opportunities, including deal registration and joint meeting support.
• Coordinate with Customer Engineering and Security scheduling demos, trials, and technical validation activities.
• Support Customer Success handoffs and contribute to renewal and expansion planning activities as needed.
• Participate in customer meetings and executive briefings as an observer and supporting contributor.
• Position the company’s value proposition to both technical and business stakeholders.
• Participate in training on enterprise selling methodologies, product capabilities, and industry use cases.
• Consistently apply feedback to improve discovery, messaging, and opportunity management skills.

Enterprise Account Executive

Account Manager

• Build and nurture client relationships, ensuring customer satisfaction and long-term retention.
• Act as a trusted advisor, understanding client needs and aligning them with our solutions.
• Identify upsell and cross-sell opportunities to drive revenue growth and increase account value.
• Manage renewals and contract negotiations, ensuring a seamless client experience.
• Address client inquiries, resolve issues, and proactively offer solutions to improve engagement.
• Stay updated on industry trends and competitor offerings to provide strategic recommendations to clients.
• Ability to prioritize tasks and manage multiple accounts effectively.

Account Manager, SMB

DevOps Engineer

• Design, deploy, and manage Kubernetes clusters (e.g., Azure Kubernetes Service - AKS) to support containerized applications, ensuring high availability, security, and scalability.
• Leverage IaC tools such as Terraform, Helm, Flux(GitOps), and Git source control to manage and deploy Azure resources and Kubernetes configurations.
• Develop and optimize CI/CD pipelines for containerized applications, automating build, testing, and deployment to improve efficiency and reduce errors.
• Create and maintain PowerShell scripts to automate tasks ensuring consistent operations and improved workflows.
• Implement comprehensive monitoring and logging solutions in Kubernetes and Azure environments using tools like Prometheus, Grafana, and Azure Monitor to ensure system reliability and performance.
• Integrate security best practices within Azure and Kubernetes environments, including role-based access control (RBAC) and network policies.
• Work closely with Software Engineers, Security Specialists, QA, and IT teams to ensure seamless integration and deployment of applications.
• Develop and implement backup and disaster recovery strategies for critical resources to ensure continuity and resiliency.

• Drive architectural direction for backend services and distributed systems
• Lead cross functional initiatives that reduce technical debt and improve long term maintainability
• Design and implement scalable microservices and RESTful APIs
• Own complex backend features from design through production support
• Translate product requirements into thoughtful system designs and clear implementation plans
• Improve performance, reliability and observability across services
• Apply secure development practices to protect customer and internal data
• Mentor engineers through code reviews, design discussions and technical guidance
• Evaluate emerging technologies through proof of concept experimentation

Principal Software Engineer

Software Engineer, Full Stack

Enterprise Account Executive

Account Manager, SMB

DevOps Engineer

Senior Software Engineer