Key Account Manager

Juul Labs

Key Account Manager for Juul Labs focusing on chain and distributor sales in Territory of Oahu. Building strong customer relationships and executing strategic sales initiatives.

Posted 7/22/2026full-timeRemote • Hawaii • 🇺🇸 United StatesMid-LevelSenior💰 $104,000 - $122,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management within the CPG or tobacco/OTP categories, leveraging strong analytical skills and knowledge of syndicated data tools to drive sales strategies and enhance customer relationships. Proven ability to negotiate contracts and implement effective retail programming that aligns with business objectives.

Highest-signal resume keywords

Account Management ExperienceSyndicated Data AnalysisSalesforce CRM ProficiencyNegotiation SkillsJUUL Industry Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementSales Strategy DevelopmentData AnalysisContract NegotiationRetail Programming

Soft Skills

Verbal CommunicationWritten CommunicationOrganizational SkillsProblem-Solving SkillsSelf-Motivation

Tools & Technologies

IRINielsenSalesforceTableauExcelPowerPoint

Industry Keywords

CPGTobaccoOTPRetail PartnershipsJUUL

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Oversee customer interactions and build strong, trusted business relationships at the HQ and regional levels with assigned chain accounts, national retail partners, and regional distributors.
Develop chain-specific sales, distribution, and merchandising strategies that maximize ROI while staying within assigned budgets. Utilize syndicated data (IRI/Nielsen) to provide retail partners with fact-based category insights and actionable recommendations.
Actively manage and call on independent retail doors within assigned territory to manage existing business and drive new JUUL placement. Responsibly sell and execute company initiatives, including the Juul Partner Program (JPP), promotions, inventory management, and the 4 Ps of retail (Presence, Pricing, Promotion, and Product).
Lead and facilitate buyer meetings, category reviews, Top-to-Top (T2T) sessions, contracted space management, and inventory resolution.
Collaborate with field sales teams, trade marketing, and internal department leads to develop and implement retail programming that elevates sales execution, rate of sale, and incremental product placement.
Maintain timely, clear, and detailed communications across internal stakeholder groups and external customer partners to drive alignment and program success.
Monitor sales performance, tracking progress against key objectives to drive continuous improvement in sales strategies and processes.
Perform related duties as assigned, within your scope of practice.

Requirements

What you’ll need

5-8 years of account management experience in CPG or tobacco/OTP categories, with experience managing accounts at the HQ level and/or direct field sales experience.
A history of successfully negotiating key account contracts, expanding footprint in existing accounts, and leading strategic sales initiatives that meet sales targets.
Strong analytical skills with working knowledge of syndicated data tools (IRI, Nielsen) and CRM/reporting software (Salesforce, Tableau, Excel, PowerPoint).
Exceptional verbal and written communication skills across executive, cross-functional, and field team environments.
Highly self-motivated, adaptable, and results-oriented with strong organizational and problem-solving abilities.
Clear understanding of the JUUL customer and the vapor/OTP industry.
Bachelor's degree in Business, Marketing, or a related field (or equivalent relevant work experience).

Benefits

Comp & perks

A place to grow your career. We’ll help you set big goals - and exceed them
People. Work with talented, committed and supportive teammates
Equity and performance bonuses. Every employee is a stakeholder in our success
Cell phone subsidy, commuter benefits and discounts on JUUL products
Excellent medical, dental and vision, disability, and life insurance, plus family support, wellness, legal, and employee assistance program benefits
401(k) plan with company matching
Plus biannual discretionary performance bonuses