ZURU

Community Manager

• Ensure the customer journey and experience is best-in-class through responding to and interacting with customers across social platforms and email communication.
• Establish excellent knowledge of brands and their product ranges so that customers receive best-in-class responses with full information.
• Work directly with Brand Engagement Director to address any complex queries from customers and ensure these are handled seamlessly.
• Manage influencer/creator campaigns to support overall marketing goals
• Keep records of customer interactions, transactions, comments and complaints.
• Monthly reporting to the wider brand team on hero customer feedback, common requests, product issues and feedback to ensure customer needs are always governing ongoing strategies.
• Week to week reporting on defective stock issues and managing replacement stock send-outs to drive brand love.
• Support/Lead our overseas based customer service team and ensure their quality is at the ZURU standards

Community Manager, FMCG

Business Development Rep

• Execute outreach campaigns, personalize messaging, follow up diligently, and secure buyer engagement.
• Identify and connect with retail buyers and distributors to open new doors in priority markets.
• Build and maintain a high-quality, dynamic contact database to power efficient outreach.
• Support long-term partnerships, strengthening trust and credibility with leading retailers.
• Track performance, analyze engagement, and recommend improvements to optimize conversion.
• Partner with commercial executives on outreach to major global retailers and distributors.
• Research and qualify potential partners and decision-makers.
• Source high-quality leads via LinkedIn, Rocket Reach, and other platforms.
• Customize outreach messaging for specific categories, regions, and retailers.
• Maintain a structured and accurate contact database.
• Track and report on outreach performance and pipeline progress.
• Ensure smooth handover of warm leads to commercial executives.
• Stay current on industry trends, best practices, and competitor activity.
• Contribute to regular team reviews to align priorities and share learnings.

Business Development Specialist

Frontend Engineer

• Contribute to front-end development of web applications
• Able to handle production incidents
• Should be able to mentor/guide juniors if required
• Working closely with customers to ensure a smooth user experience
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high-quality code

React JS Developer

Sales

• Develop and execute the regional commercial strategy to disrupt established players and achieve ZURU company goals across customers and verticals
• Complete ownership of the region P&L, responsible for driving sales, optimizing trade investment and maximizing product mix
• Build long term strategic partnerships and negotiate/execute Joint Business Plans with retail and distributor partners
• Create and execute the region’s customer trade strategy, identify and gain distribution in accounts, and build 4P execution across all customers
• Execute distribution, feature, display and marketing activation in-store and online in collaboration with marketing and China sales support
• Lead cross-functional business teams to drive customer sales performance, P&L and supply metrics
• Devise country commercial strategy and influence cross-functional adoption to secure tools, products and support
• Constantly improve commercial processes to drive efficiencies and performance
• Foster team culture, resolve business issues, and influence broader capability development

Head of Sales

Supply Chain

• Designing, implementing, and optimizing supply chain solutions to drive efficiency and cost savings while meeting business objectives and customer needs.
• Evaluate the entire product life cycle, align logistics with global business goals, and develop strategic operating plans for optimal supply chain flow.
• Redesign the movement of goods to maximize value and minimize costs for ZURU and its customers.
• Lead the development and onboarding of 3PLs in strategic locations across North America and oversee 3PLs, review proposals, develop KPIs, and establish specifications for performance measurement and continuous improvement.
• Cultivate relationships with customers focusing on inbound and outbound logistics, perform regular performance reviews, mitigate OTIF fines, and manage customer replenishment programs in coordination with 3PLs and inventory controllers.
• Oversee availability and allocation of materials, components, and finished products to support internal sales teams and external customers, including maintenance planning and lifecycle cost analysis.
• Analyze logistics performance, research and implement new technologies and best practices, and develop technical project management tools and SOPs.
• Develop procedures for coordinating supply chain management with other functional areas and direct team activities, mentor and train team members.
• Communicate logistical solutions to stakeholders, analyze information and choose best solutions, utilize data analytics to evaluate supplier performance metrics and provide insights, analyze inventory levels to optimize turnover and reduce waste, and design and implement supply chains supporting business strategies and risk mitigation.

Supply Chain Solution Consultant

Software Engineer

• Work as part of a team developing applications and services using agile development methods.
• Architect, develop and maintain low-latency, high-availability, and performant server-side applications.
• Developing Node.js applications by writing clean, efficient, testable, and reusable code.
• Integration of data storage solutions including MongoDB, PostgreSQL, and Redis.
• Collaborate with product, design, and frontend teams to understand requirements, create and review technical designs and plans, validate the architecture, and ensure the best service offerings.
• Write adequate unit, integration, and performance test suites to ensure the working of all functionality.
• Participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, and perform code reviews and test plan reviews.
• Ensure modern security standards and protocols, and data protection measures are implemented.
• Running diagnostic tests, repairing defects, and providing technical support.
• Respond to production incidents when they occur and take any necessary steps to restore service and return the business to normal operations as quickly as possible.
• Mentor/guide freshers/juniors if required.

Node.js Developer

Backend Engineer

• As a Senior Python Developer, you'll play a pivotal role in the development of a cutting-edge, cloud-based structural analysis platform. You'll design and optimize core services that integrate with external building design tools, focusing on delivering high-quality software solutions in a distributed environment. Example projects include:
• 📌Creating services to generate complex structural meshes from architectural models.
• 📌Designing and integrating finite element analysis solutions with advanced FEM libraries.
• 📌Implementing region-specific structural verification logic according to building codes.
• 📌Collaborating with subject matter experts on requirements and testing scenarios.
• 📌Coding and validating structural verifications, including Reinforced Concrete structures.
• 📌Working collaboratively with engineering teams across multiple locations.

Senior Python Developer

Ecommerce

• Develop and execute marketing plans to promote products and drive sales on TikTok Shop, direct websites utilizing Amazon MCF, and other ecommerce marketplaces.
• Collaborate with creative and marketing teams to ensure consistent brand messaging and maintain a marketing calendar for promotions, launches, and events.
• Partner with the Ecommerce Director to develop strategies for revenue growth on TikTok Shop, implement consignment models, and manage advertising budgets.
• Create and optimize product listings tailored for TikTok Shop, update product information, and troubleshoot product and order errors.
• Coordinate with Customer Service teams to handle customer inquiries and ensure timely resolution of order issues.
• Partner with influencer and affiliate teams to seed products, handle influencer contracts, negotiate creator terms, and monitor collaboration effectiveness.
• Monitor performance metrics, execute campaigns to increase engagement and conversion rates, and provide reports to stakeholders.

Ecommerce Executive

Marketing

• Define and implement brand marketing growth plans that achieve business objectives for the growth of Rascals
• Develop and execute marketing strategies for the Rascals brand in line with best-in-class FMCG brand marketing practice
• Lead global marketing campaigns from concept to completion, building strong relationships with external agency partners and internal cross-functional teams
• Lead go-to-market strategies and activations for US & CA markets, retailers and NPD launches
• Gather and analyse data and insights from external and internal sources to understand customers’ needs and apply these insights to marketing strategies and tactics
• Oversee digital marketing campaigns and performance, collaborating closely with internal Digital Marketing Team
• Manage brand marketing budgets from planning to execution and report to the Marketing Director on optimisation of activity and spend
• Develop marketing plans and objectives as part of annual business planning with commercial and product teams
• Develop strong relationships with key retail customers to deliver strong joint execution plans across trade marketing touch points
• Lead contact for external PR agency partners, conducting performance reviews to ensure best-in-class comms
• Work closely with the Content Team to ensure content meets objectives on time and on budget
• Leadership, mentorship and growth of the Rascals brand marketing team, managing and upskilling junior team members
• Establish processes that empower team members to work efficiently and embody continuous improvement

Global Marketing Manager

Architect

• Project Leadership & Oversight: Manage entire lifecycle of 3+ commercial projects simultaneously; develop architectural designs; review technical drawings; oversee construction administration; manage schedules; ensure budget and quality.
• Stakeholder Management: Act as primary point of contact for internal teams, clients, and external contractors; lead meetings; present designs; resolve challenges to ensure client satisfaction.

Intermediate Project Architect, Commercial

Account Manager

• Lead the commercial strategy for assigned premier accounts, aligning with Mexico business objectives.
• Develop customer strategic plans to drive growth and position ZURU in the Mexican toy market.
• Maximize product availability, visibility, and brand awareness across offline and online channels through best-in-class execution.
• Negotiate and execute Joint Business Plans with key accounts, ensuring alignment between customer and ZURU goals.
• Collaborate with marketing, trade marketing, supply chain, and cross-functional teams to ensure flawless execution.
• Analyze market data and account performance to anticipate risks, identify opportunities, and propose actions.
• Ensure operational excellence by managing orders, forecasting, and availability in coordination with internal teams.
• Influence and collaborate cross-functionally to secure tools, resources, and support needed to win in the market.
• Share best practices and learnings locally and globally and support continuous improvement and special projects.

Key Account Manager

• Position Overview
• The Key Account Manager will be responsible for ZURU’s rapidly growing beauty business in Canada. Partnering Grocery and Beauty specialist customers externally, owning the business strategy and execution across ZURU beauty brands including DAISE, MONDAY and BEING.
• With full P&L responsibility, this role will shape the future of the business by developing and executing high-impact strategies that maximize sales, profitability, and market share.
• As the primary point of contact for retailer merchant contacts, the Key Account Manager will lead negotiations, influence category strategy, and drive joint business planning with a data-driven, entrepreneurial mindset.
• In this fast-paced, high-growth environment, success requires a passion for ownership, a bias for action, and the ability to turn insights into results.
• Roles & Responsibilities
• Financial Ownership – Drive and exceed all key sales targets and performance metrics for Canadian retailers on ZURU Beauty brands.
• Strategic Relationship Management – Maintain a relentless focus on collaboration and overcommunication with customer merchants, co-developing category strategies that drive mutual growth.
• Business Development – chasing new customer leads across Canada to secure new listings and white space opportunities. Proposing new brands to existing retailers to build out ZURU’s beauty portfolio.
• Category Leadership – Serve as a trusted category expert, providing data-driven insights to retailers to shape category direction and position ZURU as a key growth driver and long term partner.
• Cross-Functional Leadership – Champion business and category needs across internal teams, including NPD, Supply Chain, and Marketing, ensuring alignment and execution excellence.
• Supply & Demand Optimization – Partner with Demand Planning to exceed customer service level expectations while working to streamline supply chain operations for maximum efficiency and in-stock availability.

Key Account Manager - Beauty

Chief Marketing Officer

• Support the Marketing Manager and wider brand team in delivering best-in-class strategies across influencer, social, PR, grassroots, and NPD initiatives.
• Manage influencer activity, including paid campaigns, seeding programs, and relationships with our core influencer team to ensure strong performance and content delivery.
• Support the execution of global social calendars, owned channel content, and reporting to drive brand engagement.
• Assist with NPD launches and market entry strategies, including positioning, competitor analysis, and cross-functional collaboration.
• Manage day-to-day relationships with PR agencies and lead local grassroots activations, ensuring ROI and alignment with brand objectives.
• Contribute to brand strategy and growth opportunities using customer, consumer, and performance data.
• Support budget tracking, reporting, and the creation of brand assets and presentations for internal and external use.

Marketing Executive

• Lead the global growth of the Rascals brand and act as brand champion in assigned markets
• Define and implement brand marketing growth plans that achieve business objectives
• Develop and execute marketing strategies for the Rascals brand in line with FMCG best practice
• Lead global marketing campaigns from concept to completion, managing external agency partners and internal cross-functional teams
• Lead go-to-market strategies and activations for US & CA markets, retailers and NPD launches
• Gather and analyse market, customer, and internal data to apply insights to marketing strategies and tactics
• Oversee digital marketing campaigns and collaborate closely with internal Digital Marketing Team
• Manage brand marketing budgets from planning to execution and report on optimisation of activity and spend
• Develop marketing plans and objectives as part of annual business planning with commercial and product teams
• Develop strong relationships with key retail customers and deliver joint execution plans across trade marketing touch points
• Act as lead contact for external PR agency partners and conduct performance reviews
• Work closely with the Content Team to ensure content meets objectives on time and on budget
• Provide leadership, mentorship and growth of the Rascals brand marketing team; manage, upskill and develop junior team members
• Establish processes that empower team members to work efficiently and embody continuous improvement

Marketing Manager

• Lead the design and development of high-end luxury properties in Los Angeles and abroad
• Manage every phase of the architectural process from concept through completion
• Serve as the primary point of contact for the development of residences, seeing designs brought to life while maintaining standards of craftsmanship and design innovation
• Lead the design process from conceptualization through execution and develop innovative design solutions aligned with ZURU’s vision
• Oversee production of detailed construction documents and ensure adherence to local building codes and regulations
• Work closely with ZURU leadership, consultants, contractors, and internal team members to ensure design integrity, timelines, and budgets are maintained
• Manage site analysis, design development, construction documentation, and construction administration phases
• Ensure project quality assurance during construction and address design-related issues
• Develop and manage project budgets and timelines to ensure projects stay within financial parameters and meet key deadlines

Project Architect, Residential

• Collaborate with Sales Management, Commercial Leads, China Merchandising, retailer teams, and internal systems to support annual objectives
• Attend Toy Fair Line Reviews at our Los Angeles Headquarters twice a year
• Help develop and refine sales PowerPoint presentations
• Participate in the sales planning process with Sales Management
• Review Commercial Leads presentations and provide feedback
• Visit retailer stores to capture brand visuals and merchandising execution
• Use ZURU tools (e.g. planograms, Show Cloud, PI Summary) to create data-driven presentations
• Create and manage spreadsheets in Excel and documents in Word
• Build capability to independently manage smaller sales accounts
• Lead showroom operations in Bentonville, ensuring all products and content meet current specs and brand standards
• Coordinate logistics across product orders, shipments, and related support for the Canadian business
• Proactively identify and implement process improvements to drive team productivity and operational effectiveness
• Work cross-functionally with international teams and support execution to win listings and drive share gains

Senior Sales Coordinator

QA Engineer

• Conduct comprehensive reviews of standards and regulations research produced by the research team, checking interpretations and finding supporting or counter product examples
• Work with the research team to clarify ambiguous or difficult areas of code
• Maintain and implement quality assurance protocols to ensure research accuracy and compliance with industry standards
• Collaborate with cross-functional teams (product design, engineering, manufacturing) to address issues and implement corrective actions
• Stay up-to-date with industry trends, best practices, and regulatory changes
• Provide training and guidance to research experts on codes and standards to improve team skill level

QA Specialist – Standards Research

Designer

• Develop software requirements (structural analysis and component designs).
• Prepare hand computation for component designs.
• Prepare the benchmark modules/templates including the calculations sheet.
• Research and develop technical information sheets related to different areas of product development.
• Provide strong technical leadership with a focus on continuous improvement.

Subject Matter Expert – Structural Design

Recruitment

• As an intern in our Talent Acquisition team, you’ll gain hands-on exposure to end-to-end recruitment, contributing to real projects that shape the future of ZURU’s teams globally. From sourcing and screening candidates, to supporting interviews and engaging with leaders, you’ll play a key role in bringing top talent into the business. You will also be set up to win with a two-day induction, learn through regular learning sessions with key business leaders, dabble in content creation, and attend social events. Our summer internship programme will run from mid November 2025 – mid February 2026.

Talent Acquisition Intern

Content Marketing Manager

• Lead the development and implementation of global content strategies that deliver business impact for all current and future Baby Vertical Brands. Setting the creative vision, tone of voice, and visual direction.
• Contribute to Annual Brand Planning to set Content Objectives that help accomplish vertical big bets.
• Own end-to-end management of Global Content Campaigns, from ideating ideas aligned with Brand objectives to translating insights into compelling strategies across scrappy and polished content formats.
• Briefing and managing external partners in close collaboration with the Creative Team and Brand Marketing Team, overseeing and allocating global production budget for best ROI, and overseeing creative delivery with the support of team members, providing clear and constructive feedback.
• Partner with the Digital Team to proactively suggest test & learn opportunities, monitor content performance, and drive continuous improvement of campaigns.
• Collaborate with Media Partners, leveraging their resources and expertise to ideate campaigns and enhance performance.
• Lead owned channel strategy and oversee execution for Baby Vertical Brands across TikTok, Instagram, Website, Facebook, and EDM by driving audience growth through best-in-class content delivery that improves community engagement and sentiment, overseeing content planning for all channels including content calendars, copywriting, and creative execution.
• Drive regular reporting across all owned content efforts with clear test & learn agenda that shapes continuous content improvement.
• Lead the scale-up of the Baby Content Engine for all brands, including global scrappy and polished content production across core platforms like TikTok & Reels, establishing processes that keep Baby brands at the forefront of creative trends, platform innovation, and competitor activity while producing at scale.
• Developing globally scalable content production that empowers local markets to execute content strategies aligned with global standards while allowing for local customisation, and researching any new platforms or tools to support content production at scale.
• Collaborate closely with cross-functional teams (marketing, digital, creative, commercial) to ensure content strategies are aligned with business priorities and offer best-in-class to key markets globally.
• Lead and grow the Baby Content Team by coaching, mentoring, and developing team members to ensure high performance, creative excellence, and operational efficiency, setting clear expectations and empowering team members through strong processes, role clarity, and creative inspiration, and overseeing team workflow in line with wider business priorities
• Champion the role of content within the business, building strong internal relationships and advocating for the role of content in delivering brand & business outcomes.

Senior Content Marketing Manager, Baby

• Post-Production Supply Chain Analysis & Optimisation: Conduct comprehensive analysis of end-to-end post-production logistics costs, Evaluate container packing efficiency, Evaluate pallet build efficiency, Analyse global freight costs across shipping trade lanes, Review warehousing costs, Investigate transport spend, Translate cost data into actionable insights, Conduct SKU-level cost-to-serve analysis
• KPI & Dashboard Improvements: Collaborate with ZURU’s in-house data team to improve dashboards, Establish a KPI framework for continuous monitoring of cost and service performance globally
• Stakeholder Collaboration: Collaborate with internal teams (Supply Chain, Commercial, Finance) and external logistics partners, Support commercial teams with logistics cost insights to inform pricing and margin strategies
• Data-Driven Decision Support: Translate complex datasets into clear, actionable recommendations, Build business cases quantifying the impact of proposed supply chain improvements