The Key Account Manager will be responsible for ZURU’s rapidly growing beauty business in Canada. Partnering Grocery and Beauty specialist customers externally, owning the business strategy and execution across ZURU beauty brands including DAISE, MONDAY and BEING.
With full P&L responsibility, this role will shape the future of the business by developing and executing high-impact strategies that maximize sales, profitability, and market share.
As the primary point of contact for retailer merchant contacts, the Key Account Manager will lead negotiations, influence category strategy, and drive joint business planning with a data-driven, entrepreneurial mindset.
In this fast-paced, high-growth environment, success requires a passion for ownership, a bias for action, and the ability to turn insights into results.
Roles & Responsibilities
Financial Ownership – Drive and exceed all key sales targets and performance metrics for Canadian retailers on ZURU Beauty brands.
Strategic Relationship Management – Maintain a relentless focus on collaboration and overcommunication with customer merchants, co-developing category strategies that drive mutual growth.
Business Development – chasing new customer leads across Canada to secure new listings and white space opportunities. Proposing new brands to existing retailers to build out ZURU’s beauty portfolio.
Category Leadership – Serve as a trusted category expert, providing data-driven insights to retailers to shape category direction and position ZURU as a key growth driver and long term partner.
Cross-Functional Leadership – Champion business and category needs across internal teams, including NPD, Supply Chain, and Marketing, ensuring alignment and execution excellence.
Supply & Demand Optimization – Partner with Demand Planning to exceed customer service level expectations while working to streamline supply chain operations for maximum efficiency and in-stock availability.
Requirements
An Entrepreneurial mentality, acting as an owner of your business.
Tenacious, proactive and strong bias to action.
Experience of Canadian retail environment an account manager, category manager or analyst, with knowledge of how to get things done with the customer.
Analytical focus - Strong knowledge of syndicated data and customer management process.
Track record of advancement and hunger for growth in role and responsibility.
Excellent communication, presentation and negotiation skills.
4-year college degree preferred or equivalent management experience.
Valid full driver’s license with a safe driving record is required while being open to travel