WorkStaff360

Accounting Manager

• Reconcile vendor statements and company ledgers to verify billing accuracy and resolve discrepancies.
• Review and process reversals for duplicate or incorrect bill entries.
• Prepare and post credit notes in compliance with company policies and accounting standards.
• Assist with monthly account reconciliations and general ledger maintenance.
• Support the Accounts Payable and Receivable teams in resolving issues efficiently.
• Maintain complete and organized documentation for all reconciliations and adjustments.

Accounting Associate, ODOO, QuickBooks

Ecommerce

• Respond promptly to customer inquiries via phone, email, and chat in a professional and empathetic manner.
• Guide customers through return creation, authorization, and tracking processes.
• Accurately document all customer interactions and resolutions in the help desk or CRM system.
• Coordinate with warehouse and logistics teams to ensure timely and accurate return processing.
• Escalate complex or technical issues to supervisors or specialized teams as needed.
• Maintain high customer satisfaction through proactive communication and problem-solving.

Customer Service & Help Desk Returns Assistant, e-commerce

Account Executive

• Prepare and deliver detailed product quotes to customers with accuracy and timeliness.
• Recommend suitable alternative products for unavailable or back-ordered items.
• Perform outbound follow-ups and cold outreach using approved templates and workflows.
• Accurately enter and maintain orders in the ERP system (Odoo) to ensure seamless fulfillment.
• Collaborate with purchasing, logistics, and customer service teams to coordinate order flow.
• Track and manage open opportunities to increase conversion rates and meet sales targets.

Inside Sales Representative, Appliance, Furniture, B2B

Administrative Assistant

• Monitor the general company inbox, respond to inquiries when possible, and forward emails to the appropriate team members as needed.
• Answer inbound calls from current customers, provide excellent support, and log necessary follow-up actions.
• Use the company’s CRM to assign and track follow-up tasks for colleagues and ensure timely completion.
• Conduct a daily review of monitoring software, identify important alerts or issues, and create tasks or notifications for colleagues to address.
• Assist in organizing schedules, tracking communication logs, and maintaining

Customer Support & Administrative Assistant, Solar Industry Experience Preferred

Executive Assistant

• Organize and prioritize incoming emails, appointments, and meetings for the practice owner using Google Workspace.
• Review daily to-do lists and help the executive stay focused on critical priorities.
• Monitor and manage incoming voicemails via Zoom Phone, ensuring timely follow-ups.
• Book appointments for both professional and personal matters (e.g., client meetings, healthcare visits, personal errands).
• Assist with office management tasks such as ordering supplies or furniture, coordinating with vendors, and tracking orders.
• Help organize digital files, records, and reports related to the behavioral health practice.
• Coordinate personal errands, reminders, and general life management tasks to free up executive focus.
• Communicate with other staff members on behalf of the executive when delegating or tracking tasks.
• Help streamline administrative workflows and maintain an organized digital environment across platforms.

Executive Assistant, International Experience Required

Sales

• Contact new leads via phone, email, WhatsApp, and online platforms
• Explain company moving/relocation services clearly and persuasively to potential clients
• Provide quotations, follow up with prospects, and convert inquiries into confirmed bookings
• Meet defined performance targets: daily call quotas, weekly appointment bookings, and monthly sales conversion goals
• Manage survey appointments and follow up to receive required details (item lists, photos, or videos)
• Update CRM system with client interactions, quotations, and status updates
• Coordinate schedules with the operations team to ensure smooth handover from sales to service delivery
• Handle client queries with professionalism and empathy
• Maintain consistent follow-up with prospects to build relationships and close deals
• Provide after-sales support, ensuring customer satisfaction and retention.

Sales and Booking Coordinator Assistant

Customer Support

• Handle last-minute scheduling changes and cancellations by coordinating alternatives, rebooking, and offering solutions to prevent lost business.
• Resolve customer complaints with empathy, professionalism, and a customer-first mindset, ensuring every interaction strengthens trust and loyalty.
• Proactively identify opportunities to retain clients through personalized problem-solving and value-driven conversations.
• Collaborate with internal teams to adjust schedules, resources, and priorities in real time while maintaining operational efficiency.
• Document customer feedback and recurring issues to support continuous process improvements.
• Ensure all communication is genuine, empathetic, and solution-oriented rather than scripted or transactional.

Customer Experience and Retention Specialist

Project Manager

• Hire and manage developers to ensure timely, efficient delivery of high-quality auto parts e-commerce websites.
• Identify and onboard auto parts data vendors, negotiate pricing, and maintain ongoing vendor relationships.
• Oversee product database setup and maintenance in Odoo, ensuring accuracy, scalability, and website integration.
• Ensure websites are SEO-friendly, optimized for growth, and aligned with web best practices.
• Plan, organize, and prioritize tasks to deliver three websites on schedule.
• Obtain approvals from suppliers, collect updated data and pricing files, and manage system updates.
• Act as primary point of contact for stakeholders, providing regular updates and ensuring smooth communication.
• Monitor progress across all deliverables and guarantee timely, high-standard execution.

• Conduct outbound calls (cold/warm) to potential clients, demonstrate persistence, and follow up to secure appointments or sales.
• Handle inbound inquiries with professionalism, resolving issues while identifying upselling opportunities.
• Qualify prospects through probing questions to understand needs, budget, and decision-making authority.
• Perform live sales exercises (e.g., property, internet, or service pitches) with confidence and adaptability.
• Draft and deliver clear proposals, ensuring clients understand value, savings, and ROI.
• Maintain accurate logs of calls, sales activity, and customer interactions in CRM systems.
• Achieve and exceed weekly and monthly sales targets while ensuring high customer satisfaction.
• Collaborate with team members and supervisors to refine call scripts, sales strategies, and engagement techniques.
• Engage effectively with gatekeepers to access decision-makers and keep pipelines moving.
• Balance service and sales: empathetically support customers while persuasively closing deals.

Customer Service and Sales Representative

Frontend Engineer

• Develop and maintain web applications using React, Next.js, Sanity CMS, and Medusa.
• Implement Server-Side Rendering (SSR) to improve SEO performance.
• Integrate with and manage data from APIs.
• Work with Kafka for data streaming and processing.
• Manage and optimize MongoDB databases.
• Analyze, understand, and extend the existing website codebase to create a scalable and high-performance platform.
• Onsite role requiring replication and enhancement of existing website codebase.

Senior Full Stack Developer, React, Next.js, Sanity, Medusa, Kafka, MongoDB

Content Marketing Manager

• Learn and manage multiple platforms including Sycle.net, Google Workspace, Synthesia, Google Labs, and social media platforms.
• Support leadership in integrating AI-driven tools into workflows and employee training.
• Assist in building training plans, SOPs, guides, and manuals in collaboration with leadership.
• Conduct virtual onboarding and training sessions for new employees.
• Ensure staff understand and successfully use required software and systems.
• Track training progress and hold employees accountable for completing required sessions.
• Communicate clearly, professionally, and confidently with American team members and leadership.
• Provide regular updates and feedback to leadership on training completion, adoption, and effectiveness.
• Help develop protocols and systems that improve efficiency and consistency across the organization.
• Support with documentation, reporting, and workflow improvements.
• Assist in ongoing process refinement as new tools and technologies are adopted.

Technology & Training Specialist – Course Content Creation, Trainer Experience

• Manage busy calendars across multiple time zones using Google Calendar
• Schedule and confirm internal/external meetings, interviews, and recurring syncs
• Prepare agendas and take notes as needed
• Monitor and organize Gmail inboxes for 4–6 executives
• Flag high-priority emails and draft responses when needed
• Track follow-ups and maintain inbox clarity
• Coordinate domestic and international travel (flights, hotels, ground transport)
• Prepare detailed itineraries for executives
• Arrange lunch meetings, team events, and other logistical needs
• Assist in light project management and task tracking
• Manage document filing systems via Google Drive or Notion
• Coordinate with internal teams via Slack and email
• Follow up with vendors, clients, or team members as needed

Executive Assistant – Multiple Executives

• Manage a complex calendar across multiple time zones.
• Schedule and coordinate high-level meetings, ensuring accurate details and timely communication.
• Anticipate conflicts and proactively resolve scheduling issues.
• Monitor and manage the Founder’s inbox, draft and review professional responses, and prioritize messages for action.
• Ensure accuracy, professionalism, and alignment with the Founder’s communication style.
• Act as a liaison between the Founder and internal/external stakeholders.
• Track executive priorities and ensure follow-up on critical tasks.
• Maintain accurate reporting systems for tasks, meetings, and deliverables.
• Prepare executive briefs and meeting notes, ensuring the Founder is fully informed.
• Handle travel arrangements, logistics, and itinerary management.
• Support with retail-related administrative needs, including vendor coordination and reporting.
• Assist with ad hoc projects and confidential assignments as required.

Executive Assistant to Founder

• Plan and maintain work schedules and routes for technicians which ensure smooth day-to-day operations and maximized revenue
• Assign jobs based on skills, location, urgency, and availability
• Monitor job progress and provide real-time updates to customers and staff
• Adjust schedules as needed to resolve conflicts, delays, cancellations, and urgent requests
• Act as a central point of contact between clients, technicians, operations, other schedulers, sales, and management via constant phone calls, DMs, texts, emails, and internal notes
• Ensure compliance with service-level agreements and company standards

Scheduling and Customer Service Assistant

Human Resources

• We are seeking a dedicated HR Professional to join our team onsite. This role is ideal for someone with strong organizational skills, excellent communication, and a proactive approach to managing HR functions. The HR Professional will play a key role in recruitment, employee relations, compliance, and supporting company culture.
• Manage end-to-end recruitment processes, including job postings, shortlisting, interviews, and onboarding.
• Maintain employee records and HR databases with accuracy and confidentiality.
• Oversee attendance, payroll coordination, and shift scheduling.
• Implement HR policies, procedures, and compliance with labor laws.
• Act as a point of contact for employee queries, concerns, and grievances.
• Support performance management and employee engagement initiatives.
• Assist in training and development programs to enhance workforce capabilities.

HR Professional

• Manage large CSV files to update and optimize product pricing.
• Upload and maintain product data via FTP and other bulk data tools.
• Review and update vendor pricing sheets regularly.
• Monitor competitor prices and ensure WorkStaff360 maintains a competitive edge.
• Use AI-powered tools to streamline pricing strategies and improve efficiency.
• Generate reports on pricing performance, accuracy, and profitability.
• Collaborate with procurement and management teams to align pricing strategies.
• Work in-office (Mon–Sat) with the global team to deliver accurate, market-competitive pricing via CSV and FTP uploads.

Pricing and Data Manager – Auto Parts E-Commerce

Art Director

• Lead all store operations, including inventory control, purchasing, merchandising, and sales.
• Supervise, train, and motivate store staff to achieve high performance and service standards.
• Manage daily tasks using aftermarket parts management systems such as Epicor, Partswatch, NextPart, or similar platforms.
• Maintain up-to-date knowledge of aftermarket auto parts brands commonly sold in the GTA.
• Foster strong relationships with retail and wholesale customers, providing expert guidance and problem resolution.
• Work closely with suppliers and manufacturers for timely procurement and optimal stock levels.
• Ensure adherence to company policies, workplace safety, and industry standards.
• Monitor market trends, competitor activity, and leverage insights to optimize store performance.

Auto Parts Manager – Aftermarket

Social Media Manager

• Manage and grow social media platforms (Instagram, Facebook, LinkedIn, TikTok, etc.).
• Plan, schedule, and post regular content with consistency.
• Increase followers, engagement, and brand visibility.
• Run social media campaigns and email campaigns through GoHighLevel or Klaviyo.
• Design visually appealing graphics, posts, and ad creatives using design tools.
• Collaborate with the marketing team to align brand voice and creative direction.
• Track performance analytics and optimize strategies for better results.

Social Media and Creative Designer

SEO Marketing

• Optimize content for traditional search engines (SEO) and AI-driven interfaces (ChatGPT, Perplexity, Gemini, other LLMs) to appear in AI-generated answers and search results
• Conduct keyword research, optimize on-page elements, improve site structure, and ensure technical SEO best practices
• Structure and format content for AI engines to reference and cite (AEO & GEO optimization)
• Develop LLM ranking strategies to appear in AI-generated search results across platforms like ChatGPT, Claude, and Perplexity
• Collaborate with AI-powered writers to create highly rankable and AI-friendly content
• Use analytics tools (GA4, GSC, AI dashboards) to measure search performance and refine strategies
• Leverage AI tools for keyword clustering, content optimization, and automation

SEO Specialist

• Develop and implement SEO, AEO, and GEO strategies to rank products and services across search engines and generative platforms.
• Conduct keyword, intent, and conversational search research for both traditional SEO and AI-driven search queries.
• Optimize websites, blogs, product pages, and service pages with structured data, schema markup, and FAQ formats.
• Create and manage content frameworks (Q&A content, product guides, localized landing pages) designed to surface in AI search and LLM outputs.
• Improve E-E-A-T (Experience, Expertise, Authoritativeness, Trustworthiness) signals across websites and online assets.
• Monitor brand presence in Google SGE, ChatGPT browsing, Perplexity, Gemini, and other generative search engines, and optimize accordingly.
• Collaborate with content, paid ads, and design teams to ensure an integrated digital marketing strategy.
• Track and report on performance metrics, using GA4, GSC, and AI search visibility tools.
• Stay updated with the latest trends in SEO, AEO, and GEO, and experiment with new strategies for ranking in AI-driven environments.

SEO, GEO, AEO Expert – LLMs & Generative Engines

• Engage with customers via calls, emails, and chats to promote and sell products/services.
• Handle inbound and outbound calls professionally while driving sales opportunities.
• Achieve and exceed sales targets through effective product presentations and closing strategies.
• Provide excellent customer service by answering questions, resolving issues, and ensuring customer satisfaction.
• Maintain accurate records of customer interactions and sales activities.
• Collaborate with the team to improve scripts, strategies, and conversion rates.

Customer Service and Sales Representative, B2B and B2C

• We are seeking a skilled and detail-oriented eBay Virtual Assistant to join our growing team. The ideal candidate will have 1–2 years of hands-on experience with eBay and a strong understanding of e-commerce practices. You will play a key role in ensuring the smooth operation of our eBay store, from product research and listing to store performance optimisation.

Virtual Assistant

• Manage and organize emails, reports, and general office communications.
• Use contractor/project management software to handle: dispatching jobs and technicians; invoicing and billing; tracking work orders and project updates.
• Create, update, and maintain reports and documentation for management.
• Handle inbound and outbound calls (in English & Spanish) with clients, vendors, and subcontractors.
• Assist with scheduling, follow-ups, and calendar management.
• Support internal administrative tasks to allow field teams to focus on operations.
• Ensure accurate record-keeping and timely communication across teams.