WorkStaff360

Sales and Booking Coordinator Assistant

WorkStaff360

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇨🇦 Canada

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Salary

💰 $5 - $6 per hour

Job Level

JuniorMid-Level

About the role

  • Contact new leads via phone, email, WhatsApp, and online platforms
  • Explain company moving/relocation services clearly and persuasively to potential clients
  • Provide quotations, follow up with prospects, and convert inquiries into confirmed bookings
  • Meet defined performance targets: daily call quotas, weekly appointment bookings, and monthly sales conversion goals
  • Manage survey appointments and follow up to receive required details (item lists, photos, or videos)
  • Update CRM system with client interactions, quotations, and status updates
  • Coordinate schedules with the operations team to ensure smooth handover from sales to service delivery
  • Handle client queries with professionalism and empathy
  • Maintain consistent follow-up with prospects to build relationships and close deals
  • Provide after-sales support, ensuring customer satisfaction and retention.

Requirements

  • 2+ years of experience in sales, booking coordination, or customer service (B2C preferred)
  • Strong communication skills in English, both written and spoken, with a clear and professional phone manner
  • Ability to work independently, manage time effectively, and handle multiple leads simultaneously
  • Familiarity with CRM systems, WhatsApp, and online communication platforms
  • Proven track record of meeting or exceeding sales/booking targets
  • Tech-savvy and comfortable learning new tools and workflows
  • Experience in house moving, logistics, or service-based industries
  • 40 hours per week availability; Monday to Friday; 9AM - 6PM UK Standard Time Zone
Benefits
  • $5USD/hour for the first 4 weeks
  • $6USD/hour afterwards
  • HMO coverage after 1 year of employment.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
salesbooking coordinationcustomer servicequotationsperformance targetsfollow-upafter-sales support
Soft skills
communication skillsprofessionalismempathytime managementrelationship building
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