WorkStaff360

Technology & Training Specialist – Course Content Creation, Trainer Experience

WorkStaff360

full-time

Posted on:

Origin:  • 🇨🇦 Canada

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Salary

💰 $5 - $7 per hour

Job Level

Mid-LevelSenior

About the role

  • Learn and manage multiple platforms including Sycle.net, Google Workspace, Synthesia, Google Labs, and social media platforms.
  • Support leadership in integrating AI-driven tools into workflows and employee training.
  • Assist in building training plans, SOPs, guides, and manuals in collaboration with leadership.
  • Conduct virtual onboarding and training sessions for new employees.
  • Ensure staff understand and successfully use required software and systems.
  • Track training progress and hold employees accountable for completing required sessions.
  • Communicate clearly, professionally, and confidently with American team members and leadership.
  • Provide regular updates and feedback to leadership on training completion, adoption, and effectiveness.
  • Help develop protocols and systems that improve efficiency and consistency across the organization.
  • Support with documentation, reporting, and workflow improvements.
  • Assist in ongoing process refinement as new tools and technologies are adopted.

Requirements

  • Proven experience as a Training Specialist or Technology Support role.
  • Strong ability to learn and master new software platforms quickly.
  • Exceptional spoken and written English communication skills — able to engage and train American team members seamlessly.
  • Confidence and professionalism in holding others accountable to complete tasks and training.
  • Strong organizational and multitasking skills with attention to detail.
  • Familiarity with AI tools, video training software (e.g., Synthesia), and productivity platforms is highly preferred.