Medtronic

Account Executive

• Promote the ACM portfolio to specialists and clinical/technical professionals
• Practice effective territory management in terms of planning, organization and administration
• Plan and execute work to achieve or exceed sales targets
• Be the product expert and provide education and training effectively to all clinical end-users and hospital staff for your assigned territory
• Gather market intelligence by observation, discussion, or research, and seek to develop new business opportunities
• Work individually and as part of the wider team to establish and foster strong relationships with key opinion leaders
• Ensure timely follow-up and prompt resolution to customer/patient technical and product issues, including after-hours support when needed

Account Executive, Acute Care and Monitoring

Customer Support

• Provides in-house repair service in a repairing/service center or on-site technical service and support without sales & service quota.
• Provides technical advice to customers, sales personnel, and healthcare professionals responding to product related questions, issues and problems.
• Provides sales personnel with technical data necessary for the demonstration of products.
• Acts as a liaison between sales personnel and customers on technical issues.
• May make technical presentations at sales meetings and customer locations.
• Travel to sites to work as a member of the local team to provide efficient repair / installation support to all accounts within assigned area.
• Installs, operates, maintains, repairs, and modifies equipment on designated equipment.
• Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations.
• Analyzes and evaluates products and related performance.
• Troubleshoots and diagnoses malfunctions to eliminate problems in minimal time.
• Lead and participate in product technical repair and clinical use training with domestic, international and 3rd party staff members.
• Provide testing and validation support to the manufacturer’s organization, as applicable.
• Keeping accurate records of discussions or correspondence with customers including all assigned complaints, follow-up actions, root cause analysis and final resolution within the complaint tracking system.

Field Service & Support Representative

Analyst

• Lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
• Plays a critical role in supporting the Managed Markets team within the Market Access Department.
• Collaborates closely with various cross-functional teams—including Health Plan Solutions, Inside Sales, Patient Financial Services, Finance, Legal, and Compliance—to ensure alignment with Commercial and Government policy guidelines.
• Instrumental in maintaining operational excellence, regulatory compliance, and fostering strong partnerships that drive successful market access strategies.
• Attend and actively participate in cross-functional Revenue Cycle meetings and projects, including Denial Management and Order to Cash initiatives (e.g., benchmarking, system improvements).
• Facilitate payor audits and internal Managed Markets projects related to the Revenue Cycle.
• Research, document, and maintain payer requirements; educate and communicate guidelines specific to Durable Medical Equipment policies and State Mandates.
• Identify, research, and resolve operational issues with payors, including Health Insurance Payment, Authorization, Licensing, Credentialing, and Contractual Guidelines.
• Proactively interact with internal business units to review and finalize commercial agreements and pricing, and with external Health Plan customers to support negotiation of key contractual Terms and Conditions.
• Gather and analyze payor data—including claim payments, product denials, sales orders, and profitability—to ensure contractual obligations are met.
• Collaborate with and support Health Plan Solutions corporate account managers in overseeing assigned health plan operations.
• Develop conclusions and recommendations, and present findings to Health Plan Solutions, Market Access, Managed Markets, and other business units across the revenue cycle.
• Build collaborative relationships across revenue cycle divisions, proactively seeking opportunities to gather and produce data, identify issues, and target areas for development.

Associate Contract Analyst, Diabetes

Business Operations

• Plans, performs and implements process improvement initiatives (such as Lean or Six Sigma)
• Diagrams and evaluates existing processes
• Organizes, leads and facilitates cross-functional project teams
• Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities
• Collects data to identify root cause of problems
• Measures performance against process requirements
• Aligns improvement to performance shortfalls
• Provides consultation on the use of re-engineering techniques to improve process performance and product quality
• May deliver presentations and training courses including measurement, analysis, improvement and control
• Surveys and analyzes best practices for techniques and processes
• Communicates team progress
• Performs cost and benefit analyses

Business Process Improvement Manager

Human Resources

• Designs, implements, and executes human resources strategies for the French and Swiss manufacturing sites and functional groups.
• Lead organizational transformation initiatives and partner with the site leaders to create a culture of excellence at each site.
• Identify and plan for critical capabilities required to deliver on the business strategy and Medtronic mission
• Lead the sites to effectively plan, navigate and continuously adapt to change.
• Translating business needs to ongoing talent actions including talent attraction, development, placement, retention and succession.
• Enable leaders to drive outcomes through effective leadership and teams
• Provides solutions through organizational effectiveness and employee life cycle management.
• Anticipates and plans for long-term human resource needs and trends in partnership with business management.
• Partner with leaders to develop actions for fostering a culture that drives performance, inclusion, equity, innovation and engagement.

Senior HR Manager

Pricing Analyst

• Develop and communicate the strategic, financial, and administrative implications of pricing policies
• Create and recommend pricing proposals to ensure compliance with internal policy and external regulations
• Recommend and implement pricing and reimbursement strategies for current and future products across multiple customer and market segments
• Review competitor activity and market dynamics to support new product pricing decisions
• Provide input into final pricing contracts and negotiations
• Plan and execute market research and analysis to inform pricing strategies
• Mentor or guide junior team members while managing assigned projects from design to implementation

Senior Pricing Strategy Analyst

Manager

• Recruit, hire, train, develop, and manage all sales and clinical representatives assigned to the region.
• Actively coach direct reports to meet annual objectives through the development of competent business skills, product knowledge, and market development
• Lead regional opportunity development and opportunity management strategies and activities that translate into accurate monthly, quarterly, and annual projections.
• Maintain sole ownership of providing an accurate forecast to the ACM VP, US Sales each reporting period.
• Responsible for meeting forecasting, revenue, margin, and profitability objectives, as well as delivering expected profit results by balancing revenue generation and expense management for the region
• Work collaboratively with aligned Clinical Director to develop clinical business strategy related to pre-sale and post-sale activities, competitive targets, mobilization strategies, and regional clinical support.
• Develop and implement business plans that effectively utilizes the local account team resources available in the region
• Collaborate across key internal stakeholder groups (finance, sales operations, marketing, OEM, etc.) to identify and address trends and to support business goals and strategy
• Identify, qualify, prepare, and execute effective sales strategies that maintain the existing base of business and support the close of competitive and revenue growth opportunities
• Develop and implement aggressive talent development initiatives that optimize team productivity, drive bench development, and support organizational talent cross-pollination.

Regional Business Manager – Acute Care and Monitoring

• Carry out sales responsibilities for products in the Peripheral Vascular Health area
• Acquire and maintain customers within a designated geographic territory
• Collaborate with internal departments such as Marketing and Customer Service
• Establish and expand partnerships with key decision-makers

Sales Representative – Peripheral Vascular Health

• Identify unique local market opportunities to increase therapy and product awareness
• Create and implement guideline directed co-marketing programs based on market needs including digital, social, direct mail, print, email, and TV
• Develop and maintain relationships with sales organization, HCPs and key practice or hospital staff
• Design and develop innovative content and assets for patient and HCP programs (flyers, handouts, digital content) to support campaigns and events
• Partner with Marketing, Medical Education, Compliance, and Sales teams to align on business strategies, ensuring cohesive and impactful program delivery
• Conduct patient education seminars and community outreach programs in partnership with HCPs and territory sales team
• Work in close partnership and communicate regularly with sales management and sales reps to maintain consistency in program targets and scope
• Act as a resource for leadership and field teams, providing strategic insights for therapy penetration and growth
• Track, measure, analyze and report marketing program impact to key internal and external stakeholders
• Understand the dynamic market needs and identify opportunities for future awareness campaigns
• Comply with all applicable laws and regulations, the AdvaMed Code of Ethics on Interactions with Healthcare Professionals, and company policies
• Travel to meet with HCPs, customer representatives (in health care facilities and other venues) to discuss marketing initiatives
• This role requires 40-50% travel

Senior Market Development Manager – Pelvic Health

• Develop and execute strategic sales plans to achieve sales targets
• Build and maintain strong customer relationships through effective account management
• Identify and pursue new business opportunities to expand market share
• Collaborate with cross-functional teams to provide tailored solutions
• Utilize CRM tools to manage customer interactions and analyze performance metrics
• Prepare and deliver compelling sales presentations and product demonstrations

Principal Sales Representative

Account Manager

• Drive surgeon demand across the full Surgical COT portfolio, including Stapling, Energy, Suture, Electrosurgery, Situate, and Access & Instrumentation.
• Develop and execute strategic sales plans, identify practice trends, and cultivate key customer relationships to drive market growth and adoption.
• Serve as the main point of contact across MDT account teams, including District Managers (DM), Sales Area Directors (SAD), Sales Operations Specialists (SOS), and teams specializing in GYN and Hernia portfolios.
• Lead the creation and execution of account-level contractual strategies.
• Optimize contracts and drive category expansion across Surgical.
• Own and execute quarterly Customer Business Reviews to evaluate performance and identify growth opportunities.
• Develop and maintain strong relationships with key economic and clinical stakeholders.
• Drive adoption and utilization of all Surgical Center of Technology (COT) products.

Surgical Account Manager – So. MD

• Build a strong connection with customers and stay in touch via phone or F2F meeting to discuss and sell service agreements (contract expiration, assets coming out of warranty)
• Identify, create, and maintain opportunities in SFDC for service agreements using the opportunity dashboard and attach rate dashboard for equipment coming out of manufacturer warranty, expiring contracts, time & material activities, point of sale
• Be an active member of the Western Europe sales organization by sharing pro-actively the service opportunities during recurring virtual or F2F meetings, creating action plan together with the District Sales Managers and Sales representatives, attending local events and meetings
• Consultation and support for field sales representative to explore the best solution for selling service agreement at point of sales and for all financial deals
• Support country sales team with service-related tender questions and to respond to tenders with the appropriate type of service agreement in a timely manner
• Provide accurate service forecast to the leadership team and national and district sales managers
• Connect with Inside Sales colleagues in other markets to share best practices

Sales Representative

Director

• Drive Operational Excellence Initiatives: Lead and execute Lean, Six Sigma, and continuous improvement projects, focusing on identifying waste, bottlenecks, and performance gaps in value streams and processes.
• Facilitate and Coach Teams: Guide cross-functional teams in improvement efforts, aligning with business priorities and ensuring disciplined execution of improvement roadmaps, while embedding sustainable changes through standard work and visual management.
• Performance Measurement and Problem Solving: Establish performance metrics, dashboards, and targets; lead root cause analysis using structured problem-solving methodologies (A3, DMAIC, 5 Whys, Fishbone, etc.); and track improvements for measurable results.
• Collaborate and Provide Expertise: Partner with leaders to close performance gaps, prioritize initiatives, and provide consultation in process re-engineering, digital enablement, and continuous improvement best practices.
• Build OPEX Culture and Communicate Results: Develop team capabilities, foster engagement and inclusion, and align objectives with enterprise priorities, while communicating progress, results, and lessons learned through data-driven updates.

Director OpEx – Focused Improvement Leader

• Achieve annual sales objectives through selling and supporting neurovascular products.
• Develop clinical and administrative relationships in assigned accounts.
• Formulate a grow and defend territory strategy.
• Demonstrate High Performance Practices and competencies.
• Promote and sell Medtronic's Neurovascular products and services.
• Develop, build, and strengthen long-term relationships with stakeholders.
• Pursue leads, assess needs, and provide product services to maximize benefits.
• Collaborate across key internal stakeholder groups.
• Conduct and/or evaluate market research.
• Develop and/or implement market development plans/strategies.
• Assess customer needs and feedback regarding new products.
• Complete business analytics and regional reporting assignments.
• Conduct quarterly business reviews to exhibit achievement of sales goals.
• Maintain awareness of competitive products and marketing practices.
• Participate fully in training on new products and procedures.

Territory Manager – Neurovascular

• Serve as the Subject Matter Expert (SME) for SAP warehouse and logistics system processes
• Support the execution and continuous improvement of end-to-end logistics processes
• Partner with IT, Operations, and cross-functional stakeholders to identify, design, test, and deploy system and process enhancements
• Develop test data, execute system testing, and support validation activities
• Leverage market and operational intelligence to identify improvement opportunities