Insperity

Human Resources

• Provides expertise in compensation programs
• Manages and evaluates wage and salary functions
• Advises on pay decisions and job evaluations
• Analyzes client pay practices
• Prepares wage and salary information in spreadsheets
• Promotes compensation services to clients
• Keeps up with compensation laws and regulations

Compensation Specialist

Manager

• Lead and manage cross-functional service teams to ensure high-quality client support
• Develop and maintain a systematic client touch point strategy
• Monitor satisfaction indicators via surveys, proactive calls, and service observations
• Define and reinforce escalation processes to ensure client issues are handled appropriately
• Identify at-risk clients and establish plans to address their needs
• Monitor productivity of support team and generate activity and status reports
• Engage in analysis and recommendations based on client analytics
• Develop and implement strategies to enhance team collaboration and performance across different functions
• Facilitate effective communication and collaboration among team members
• Coach team members to find their own solutions rather than providing direct answers
• Provide guidance and support to team members, helping them develop their skills and achieve their career goals
• Monitor team performance and provide regular feedback to ensure continuous improvement
• Support process and audit efforts to ensure integrity and accountability
• Identify and address any issues or conflicts within the team
• Engage in difficult conversations and manage conflicts to drive productive collaboration and team cohesion
• Collaborate with other managers and stakeholders to align team goals with organizational objectives
• Regularly stay informed about updates and changes to the product platform
• Confirm that your team is knowledgeable about these updates through periodic knowledge checks
• Stay current with all relevant compliance requirements and regulations
• Drive the integration of these requirements into team processes
• Develop and deliver training programs to enhance team skills and knowledge
• Focus on delivering a positive client experience and ensuring client retention through excellent service and support
• Report to senior management and provide insights and recommendations based on team performance metrics

Manager, HCM Support Services

Account Executive

• Responsible for selling Insperity’s Traditional Employment Workforce Solutions
• Proactively generate new business opportunities through outbound prospecting, networking, and relationship-building activities
• Meets minimum acceptable sales and activity levels as determined by management
• Work closely with assigned Business Performance Advisors to build and maintain a pipeline
• Follow up on sales leads generated from various sources
• Educate prospects on the benefits of the Company’s products

HCM, Sales Consultant – Business Solutions Advisor

Payroll

• Responsible for receiving payroll information from assigned clients and/or Payroll Specialists.
• Provides support by inputting new hire, changes, and termination information.
• Resolves high-volume requests by coordinating with internal departments.
• Upholds the integrity of the client and employee database and ensures compliance is met.
• Builds payroll experience with increased complexity of payroll tasks and projects over time.

Associate Payroll Specialist

• Manage and evaluate the wage and salary function
• Provide advice on pay decisions and job evaluation
• Analyze client’s current pay practices
• Develop recommendations to adjust salary structure
• Benchmark positions and ensure valid market rate comparisons
• Prepare wage and salary information in spreadsheet format
• Promote the extension of compensation services to clients
• Develop techniques for data presentation

• Align resources and services to deliver customized Insperity Human Resource service solutions
• Collaborate with client management and key decision makers to build meaningful relationships
• Manage a book of business by contributing to clients’ overall success and growth
• Advise client management utilizing knowledge of employee relations and legislation interpretation
• Consult with client management on HR-related issues and new strategies
• Analyze trends and develop solutions and programs to ensure compliance
• Handle complex employee relations issues by conducting investigations
• Deliver performance management guidance to client management
• Provide guidance on organizational structure and workforce planning

Human Resource Specialist

Engineer

• Build and configure Application Performance Management tools
• Implement standards and practices for the use of Application Performance Management tools
• Design algorithms, tools, and platforms to optimize performance and reliability of Insperity’s enterprise software platforms
• Develop automation systems to detect, mitigate, and recover from adverse operating conditions
• Review strategy and vision from product owners to devise Service Level Objectives (SLO) and capture Service Level Indicators (SLI)
• Ensure Service Level Agreements (SLA) are defined and set up appropriate monitoring for compliance
• Participate in system capacity planning and create metrics and visualizations to facilitate planning necessary to reach business goals
• Define enterprise standards around designing for performance, supportability, and reliability
• Collaborate with other technical teams to implement standards in Application Performance Management

Application Performance Management Engineer

AI Engineer

• Designs and owns end-to-end AI solutions, including LLM-based applications, classical machine learning models, and hybrid approaches.
• Builds and operates complex AI systems such as agentic workflows, retrieval-augmented generation (RAG) platforms, and decision-support solutions.
• Evaluates ambiguous business problems and determines appropriate AI patterns, modeling techniques, and system architectures.
• Defines and implements evaluation strategies, metrics, and feedback loops to measure model effectiveness and business impact.
• Leads the development of data pipelines, feature strategies, and evaluation datasets required to support AI systems.
• Owns production readiness, including performance, reliability, cost, observability, and failure handling.
• Identifies and mitigates risks related to bias, hallucination, data leakage, and unintended AI behavior.
• Collaborates cross-functionally with product management, platform teams, and stakeholders to guide solution design and delivery.
• Mentors and provides technical guidance to other team members.
• Contributes to the establishment and evolution of AI engineering standards, patterns, and best practices.

Artificial Intelligence Engineer III

Data Entry

• Provide administrative and accurate payroll data entry support to the Mid-Market/New Accounts payroll team
• Interfaces with clients to ensure accurate and complete employee documents are collected to meet payroll deadlines
• Coordinates with Payroll Implementation Specialists to generate payroll and client specific reports

Payroll Implementation Coordinator, Data Entry

Director

• Develop and lead an Enterprise Analytics team consisting of report writers, data scientists, and analysts
• Create an enterprise data governance strategy
• Ensure the effective collection, analysis, and interpretation of data to enable informed decision-making across the organization
• Drive the strategic vision, execution, and leadership of the company’s data and analytics initiatives across multiple platforms to improve business results
• Build data and analytics practices that elevate data-driven decision making across the enterprise
• Function as the internal subject matter expert, consultant, and trusted advisor
• Lead and develop a team of data professionals, including data scientists and data analysts
• Foster a culture of collaboration, innovation, and continuous learning across roles in all parts of the organization
• Establish and institute data governance policies to ensure data quality, integrity, consistency, and security
• Ensure analytics activities adhere to best practice security and compliance standards
• Oversee the development and delivery of advanced analytics, predictive modeling, and business intelligence solutions that provide actionable insights to stakeholders
• Collaborate with departments to identify key performance indicators (KPIs) and build dashboards for monitoring performance across key business initiatives and priorities
• Evaluate and implement data management tools, analytics platforms, and software to optimize data processing and analysis
• Stay up to date with the latest industry trends and technologies
• Collaborate closely with executive leadership, IT, marketing, finance, operations, and other departments to understand data needs and deliver solutions that drive business value
• Communicate findings and insights effectively to non-technical stakeholders
• Manage multiple data and analytics projects, ensuring timely delivery, adherence to enterprise best practices and disciplines, and alignment with business priorities
• Develop metrics to measure the effectiveness of data initiatives and report on their impact on business outcomes

Managing Director, Data & Analytics

• Functions as a strategic partner to senior leaders within the assigned division(s)
• Builds productive relationships with assigned business leaders
• Analyzes trends and metrics to identify opportunities
• Monitors workforce metrics and develops plans for improvement
• Partners with the compensation team as a liaison
• Facilitates performance calibration discussions
• Participates in the development, evaluation, and monitoring of training programs
• Collaborates with CHR team to create and execute plans to hire, train, and retain talent

Compensation Specialist

Manager, HCM Support Services

HCM, Sales Consultant – Business Solutions Advisor

Associate Payroll Specialist

Compensation Specialist

Human Resource Specialist

Application Performance Management Engineer

Artificial Intelligence Engineer III

Payroll Implementation Coordinator, Data Entry

Managing Director, Data & Analytics

Senior HR Business Partner