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Associate Software Implementation Analyst
InsperityAssociate analyst implementing Insperity’s HR technology solutions for business clients. Configuring software and integrations, testing interfaces, and delivering customer training.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in system integration and software configuration, with a strong focus on client training and project management. Proficient in SQL scripting and enhancing customer experience through effective communication and organizational skills.
Highest-signal resume keywords
SQL ScriptingSystem IntegrationClient TrainingProject ManagementCustomer Relations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software ConfigurationDatabase ExperienceTechnical SupportDocumentationInterface Testing
Soft Skills
Interpersonal SkillsTime ManagementOrganizational SkillsWritten CommunicationVerbal Presentation
Tools & Technologies
Insperity Business Performance SolutionsHR SystemsPayroll SystemsAccounting Systems
Certifications & Qualifications
Bachelor’s Degree in Computer ScienceBachelor’s Degree in Management Information Systems
Industry Keywords
System OptimizationProject ImplementationCustomer ExperienceBusiness Solutions
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Host remote kick-off meetings with clients to determine business objectives for project implementations
- Create configuration notes documentation and review it with experienced Implementation personnel
- Complete client software setup and verify answers to configuration questions
- Learn to configure ongoing system requests with the Analyst team
- Configure and test interfaces integrating HR, payroll, or accounting systems
- Tailor formal training to customer specifications
- Provide new-client training for administrators, operators, supervisors, and employees on Insperity Business Performance Solutions software
- Document and review open training issues and update configurations as necessary
- Update configuration notes with changes
- Work with clients on system optimization through project closing
- Coordinate project deadline timing with team members and mentor
- Improve customer experience and satisfaction and increase customer reference-ability
- Learn technical skills for future enterprise project implementations, including SQL scripting and software configuration
Requirements
What you’ll need- Bachelor’s Degree in Computer Science, Management Information Systems, or related field is required
- Experience in system integration, HR, accounting, or the computer industry preferred
- Technical support or training experience preferred
- Solid interpersonal skills for interfacing with coworkers and customers
- Ability to manage multiple projects and tasks to completion with minimal supervision
- Excellent written and verbal presentation skills
- Experience communicating technical and project information in a business context
- Demonstrated track record delivering quality, on-time business solutions to a diverse customer base
- SQL or FoxPro database experience
- Strong customer relations, time management, and organizational skills
Benefits
Comp & perks- Generous paid time off
- Medical benefits
- Dental benefits
- Vision benefits
- Health and wellness support
- Paid volunteer hours
- Continuous learning programs
- Mentorship opportunities
- Ongoing training
- Flexible work arrangements