Inside Out Group

Frontend Engineer

• Serve as primary point of contact for tenant inquiries and requests (e.g., repair requests)
• Coordinate with vendors and contractors to schedule and manage property maintenance and repairs
• Respond to and manage inquiries from potential tenants and guests on platforms like Airbnb, VRBO, Furnish Finder
• Manage property availability calendars and schedule bookings for short-term and mid-term rentals
• Draft and manage lease agreements and ensure they are completed and filed correctly
• Provide access codes and instructions for guests and tenants
• Understand and manage basic accounting and ledger entry
• Manage and organize business communications, including emails and phone calls, using a CRM like GoHighLevel
• Assist with administrative tasks related to property development and remodeling, such as coordinating with repair crews
• Maintain and organize digital files and documents
• Act as Executive Assistant to the owner and assist with additional tasks

Front End Coordinator, Property Management

Ecommerce

• Support an e-commerce business and a construction business as a Virtual Assistant
• Manage and execute marketing tasks, including SEO optimization and Facebook Ads
• AI Avatars & Video Generation, Woo Commerce, Maintaining and Optimization
• Conduct influencer outreach and manage relationships on platforms like Instagram
• Research and apply the latest AI tools and trends to enhance marketing efforts
• Perform general administrative duties for construction business
• Conduct outreach to architects via email to solicit project bids

E-commerce and Business Support Virtual Assistant

Compliance

• Manage the client onboarding process, ensuring all information is collected and properly documented.
• Build, maintain, and improve automations within TaxDome to streamline workflows.
• Add new clients into TaxDome, assign bookkeepers and tax preparers, and monitor task completion.
• Ensure all deadlines are met and compliance tasks are tracked efficiently.
• Train staff on TaxDome features, updates, and best practices.
• Prepare and file POAs (Power of Attorney).
• Notify payroll and bookkeeping teams of new clients and updates.
• Collaborate with the CPA to determine QuickBooks setup and communicate with relevant departments.
• Answer phones, schedule appointments, and respond to client inquiries via email, phone, or portal.
• Conduct monthly check-in calls with clients to provide updates and maintain strong relationships.
• Coordinate between clients, bookkeepers, and tax preparers (gather documents, clarify questions).
• Request and track state license renewals and LLC renewals; monitor state deadlines, bookkeeping, tax returns, and license renewals to ensure client compliance.
• Maintain and update client contact records in TaxDome.

Client Compliance Coordinator

Marketing

• About the Client: The client is a global news media, production, publishing, content, and technology company that is Native American-owned. The company's mission is to unite communities through media by providing and fostering platforms for underrepresented voices. They operate as a mass media and entertainment conglomerate with a diverse portfolio of original programming, digital content, and broadcasting channels, including TV and various radio stations. They also run a progressive news website, and provide a platform for independent content creators and artists.
• About the Role: The client is seeking a skilled and experienced Marketing Specialist to join the team. They are looking for a high-level professional who can manage and execute their marketing efforts, primarily focusing on social media content and advertising. The ideal candidate will be a self-starter with a strong background in marketing and a deep understanding of the media industry and American culture.
• Key Responsibilities Social Media Management: Develop, schedule, and publish content across various social media platforms. Advertising: Create, manage, and optimize social media ad campaigns. Content Creation: Generate engaging and relevant content to attract and grow our audience. Funnel and Workflow Development: Create and manage marketing funnels and workflows to convert leads. AI Integration: Utilize AI tools, such as Zapier and ChatGPT, to enhance marketing workflows and content creation.

Marketing Specialist

Executive Assistant

• Manage property listings and input new properties in AppFolio
• Handle receivables and deposits
• Enter and process bills
• Assist with tenant move-in processes
• Perform basic bookkeeping tasks and assist with financial data entry and reconciliation
• Maintain accurate records in property management systems
• Provide email and text follow-ups as needed
• Use AppFolio and QuickBooks to streamline operations

Virtual Assistant – Property Management, AppFolio

Administrative Assistant

• Manage speaking engagements from inquiry to completion, including drafting quotes and handling logistics.
• Coordinate a busy calendar with meetings, appointments, and travel arrangements.
• Provide technical support with automation tools, CRM systems, and AI workflows.
• Use Zoom and Calendly for meetings and webinars; manage breakout rooms and troubleshoot technical issues.
• Support leadership and women’s intuition programs twice per year with preparation and logistics.
• Handle email correspondence and inquiries in a timely manner.
• Draft, send, and track invoices, ensuring accuracy and timely follow-up.
• Manage daily operations of a busy solo entrepreneur so the founder can focus on core mission.

Executive Administrative Assistant

• Call clients before court appearances to gather updates and provide reminders.
• Serve as the main communication bridge between the attorney and clients, ensuring clear and timely updates.
• Draft and distribute client letters; maintain regular client touchpoints.
• Explain case processes and legal updates in easy-to-understand terms.
• Use RingCentral for outbound and inbound calls.
• Utilize AI transcription tools for call documentation and case updates.
• Manage appointments, calendars, and court dates to ensure deadlines are met.
• Update and manage client records using Practice Panther (training provided).
• Follow up on billing, retainer fees, and accounts receivable with clients.
• Handle conflict notifications and ensure accurate records of court appearances.
• Support Spanish-speaking clients as needed.

Legal Assistant

Customer Support

• Provide real-time support to patients experiencing issues with check-in kiosks via chat and option for video calls
• Monitor the status of multiple (three) kiosks simultaneously and proactively identify/troubleshoot issues
• Use remote desktop to access Electronic Medical Record (EMR) systems and securely capture patient documents (insurance cards, IDs)
• Upload captured documents accurately to patient files and ensure proper transfer between kiosk software and EMR platforms when no direct interface exists
• Ensure smooth operation of technology solutions and deliver a seamless check-in experience for patients

Patient Support Specialist

• Handle all incoming and outgoing calls, emails, and text messages using Grasshopper and company email.
• Serve as the main point of contact for contractors; address questions, payment issues, and missing orders.
• Prepare and submit invoices and purchase orders; assist with basic bookkeeping.
• Process inventory requests and provide tracking numbers.
• Compile and prepare weekly sales and inventory reports.
• Complete various administrative tasks to support team goals and company operations.
• Support daily operations to ensure smooth communication and manage key business processes.
• Work schedule: 9:00am to 5:00pm PST; target start date ASAP.

• Maintain and reconcile QuickBooks Online files for three U.S.-based companies
• Manage all billing processes
• Maintain detailed transaction and agent spreadsheets
• Audit real estate contracts to ensure compliance with standards and regulations
• Coordinate vendor schedules and answer/route calls on the company phone line
• Handle general administrative tasks to support real estate operations
• Support a growing remote real estate team leveraging tools like Lofty CRM

Bookkeeper and Administrative Assistant

• Monitor the leasing portal daily for new inquiries from rental sites.
• Respond to rental leads via phone, text, and email in a timely, professional manner.
• Schedule and coordinate property showings with prospects and on-site managers.
• Update the shared calendar with accurate showing details.
• Follow up with prospective tenants after showings to gather feedback and confirm interest.
• Ensure no questions go unanswered before or after showings—especially during weekends or off-hours.
• Provide regular updates to the team and property owners on leasing status and tenant feedback.
• Maintain organized records of all communications and leasing activities.

Leasing Virtual Assistant

Social Media Manager

• Handle after-hours emergency calls (inbound/outbound)
• Schedule and manage appointments for cleaning and maintenance tasks
• Sync bookings and calendars with the ResortCleaning software
• Check payroll for housekeepers and inspectors
• Follow up on subtasks and ensure timely completion
• Generate reports (cleaning, deep cleans, pet hair audits)
• Maintain and audit spreadsheets and filters for accuracy
• Respond to phone calls and inquiries for the maintenance department
• Provide support via Slack to field staff and team members
• Upsell additional services to property managers when appropriate
• Assist with marketing tasks, outreach, and campaign coordination
• Manage and update social media pages; create and schedule posts
• Monitor social engagement and respond to inquiries

Dispatch and Social Media Admin Specialist

Business Development Rep

• Prospect, qualify, and nurture property management leads
• Manage the full sales cycle: outreach, presentations, negotiations, and closing contracts
• Consistently achieve 10–15 closed deals per month
• Use LeadSimple CRM to manage outreach, follow-ups, and reporting (training provided)
• Build strong rapport with prospects through persuasive and professional communication
• Collaborate closely with the Customer Success/Property Management team to ensure seamless client handoff post-sale
• Maintain accurate records of leads, pipeline status, and progress
• Analyze performance and refine sales strategies to continuously improve results

Business Development Representative – Full Sales Cycle, Property Management

• Monitor the leasing portal daily for new inquiries from rental sites.
• Respond to rental leads via phone, text, and email in a timely, professional manner.
• Schedule and coordinate property showings with prospects and on-site managers.
• Update the shared calendar with accurate showing details.
• Follow up with prospective tenants after showings to gather feedback and confirm interest.
• Ensure no questions go unanswered before or after showings—especially during weekends or off-hours.
• Provide regular updates to the team and property owners on leasing status and tenant feedback.
• Maintain organized records of all communications and leasing activities.
• Provide emergency support and quick responses (examples include providing lockbox info and coordinating last-minute showings).

Sales

• Handle 40+ warm leads per month from the appointment setting team
• Conduct discovery calls, product demos, and closing conversations for RingCentral
• Manage your pipeline and interactions in Go High Level CRM
• Coordinate contract signing and client onboarding
• Provide feedback on lead quality and conversion
• Follow up with leads and maintain your sales calendar

Junior Sales Closer

• Prospect, qualify, and nurture property management leads.
• Manage the full sales cycle: outreach, presentations, negotiations, and closing contracts.
• Consistently achieve 10–15 closed deals per month.
• Use LeadSimple CRM to manage outreach, follow-ups, and reporting (training provided).
• Build strong rapport with prospects through persuasive and professional communication.
• Collaborate closely with the Customer Success/Property Management team to ensure seamless client handoff post-sale.
• Maintain accurate records of leads, pipeline status, and progress.
• Analyze performance and refine sales strategies to continuously improve results.

• U.S.-based home care agency providing administrative and operational support to patients and caregivers
• Role combines reception, coordination, and administrative support for a home care agency
• Respond to phone calls, emails, and messages from aides, patients, applicants, and insurers
• Support aides with payroll, PTO, benefits, ADP registration, and HHA Exchange usage
• Manage daily attendance dashboard; identify missing timesheets and provide training/support
• Conduct welcome calls to new patients and assist with creating weekly schedules
• Review and revise pre-billing and timesheets; coordinate with payroll to ensure accuracy
• Follow up on pending authorizations and liaise with insurance companies
• Staff open cases and assist in finding suitable caregivers
• Translate communications between English-speaking management and Spanish-speaking aides or patients
• Handle applicant intake, assist with applications, and coordinate nurse visits
• Conduct monthly patient satisfaction calls and manage annual administrative supervision/background check follow-ups for aides

Care Coordinator, Virtual Assistant

Accounting Manager

• Bookkeeping and Financial Administration: Manage and monitor all bookkeeping tasks within QuickBooks. Handle accounts receivable, including billing tenants for rent and utilities. Track and process rent payments, ensuring timely collections. Manage accounts payable, including paying vendors and recurring bills (e.g., utilities, licenses). Generate and maintain financial reports related to property performance.
• Property Management & Guest Relations: Serve as the primary point of contact for tenant inquiries and requests (e.g., repair requests). Coordinate with vendors and contractors (e.g., plumbers, cleaners) to schedule and manage property maintenance and repairs. Respond to and manage inquiries from potential tenants and guests on platforms like Airbnb, VRBO, and Furnish Finder. Manage property availability calendars and schedule bookings for short-term and mid-term rentals. Draft and manage lease agreements and ensure they are completed and filed correctly. Provide access codes and instructions for guests and tenants.
• Administrative and Operational Support: Manage and organize business communications, including emails and phone calls, using a CRM like GoHighLevel. Assist with administrative tasks related to property development and remodeling, such as coordinating with repair crews. Maintain and organize digital files and documents. This person will be the Executive Assistant as well and assist the owner with additional tasks.

Accounting Virtual Assistant

• The client is a property management company dedicated to providing exceptional service to property owners and tenants, focusing on tenant onboarding, property maintenance coordination, and administrative management.
• Role is to support property management operations; prior experience in property management or leasing is not required; coachable and eager to develop a career in property management.
• Key responsibilities:
- Act as the first point of contact for tenants, owners, and vendors via phone, text, and email
- Provide exceptional customer service by responding to inquiries promptly and professionally
- Assist with scheduling property showings and coordinating with on-site managers
- Update calendars and maintain accurate records of communications and activities
- Follow up with prospective tenants and provide updates to property owners
- Ensure that all questions and requests are handled quickly and clearly
- Support the team with administrative and operational tasks as needed

Front End Coordinator, Property Management

E-commerce and Business Support Virtual Assistant

Client Compliance Coordinator

Marketing Specialist

Virtual Assistant – Property Management, AppFolio

Executive Administrative Assistant

Legal Assistant

Patient Support Specialist

Administrative Assistant

Bookkeeper and Administrative Assistant

Leasing Virtual Assistant

Dispatch and Social Media Admin Specialist

Business Development Representative – Full Sales Cycle, Property Management

Leasing Virtual Assistant

Junior Sales Closer

Business Development Representative – Full Sales Cycle, Property Management

Care Coordinator, Virtual Assistant

Accounting Virtual Assistant

Customer Service Coordinator – Property Management