Executive Virtual Assistant
VAA Philippines
Salary
💰 $1,000 per month
Job Level
Mid-LevelSenior
About the role
- Call clients before court appearances to gather updates and provide reminders.
- Serve as the main communication bridge between the attorney and clients, ensuring clear and timely updates.
- Draft and distribute client letters; maintain regular client touchpoints.
- Explain case processes and legal updates in easy-to-understand terms.
- Use RingCentral for outbound and inbound calls.
- Utilize AI transcription tools for call documentation and case updates.
- Manage appointments, calendars, and court dates to ensure deadlines are met.
- Update and manage client records using Practice Panther (training provided).
- Follow up on billing, retainer fees, and accounts receivable with clients.
- Handle conflict notifications and ensure accurate records of court appearances.
- Support Spanish-speaking clients as needed.
Requirements
- Prior experience as a legal assistant, paralegal, or administrative professional in a law firm is preferred.
- Strong verbal and written English communication skills (bilingual English/Spanish is a plus).
- Proficiency with phone systems (RingCentral experience is a plus).
- Ability to manage calendars, court dates, and appointments with accuracy.
- Comfortable using client management systems (experience with Practice Panther is helpful but not required).
- Strong organizational skills, attention to detail, and ability to multitask.
- Professional, empathetic, and able to handle sensitive client interactions.
- Self-starter with the ability to work independently and remotely.
