Customer/Merchant Support Specialist
Fresh Prints
SQLTableau
Customer Service Coordinator – Property Management
Inside Out Group
full-time
Posted on:
Location: 🇵🇭 Philippines
Visit company websiteSalary
💰 $900 per month
Job Level
Mid-LevelSenior
Tech Stack
Cloud
About the role
- The client is a property management company dedicated to providing exceptional service to property owners and tenants, focusing on tenant onboarding, property maintenance coordination, and administrative management.
- Role is to support property management operations; prior experience in property management or leasing is not required; coachable and eager to develop a career in property management.
- Key responsibilities: - Act as the first point of contact for tenants, owners, and vendors via phone, text, and email - Provide exceptional customer service by responding to inquiries promptly and professionally - Assist with scheduling property showings and coordinating with on-site managers - Update calendars and maintain accurate records of communications and activities - Follow up with prospective tenants and provide updates to property owners - Ensure that all questions and requests are handled quickly and clearly - Support the team with administrative and operational tasks as needed
Requirements
- Excellent verbal and written communication skills in English (Spanish is a bonus)
- Strong background in customer service with proven client-facing experience
- Coachable, adaptable, and willing to learn property management and leasing processes
- Highly organized, detail oriented, and able to multitask effectively
- Tech savvy and comfortable using CRMs, calendars, and cloud-based tools
- Motivated to grow with the company and build a long term career in property management
