People Operations

• Supporting the smooth running of ITV's performance management process, providing hands-on system support, troubleshooting technical issues, and maintaining colleague support materials.
• Supporting colleague engagement surveys from system setup through to rollout, preparing reports, and supporting our internal Ambassador network.
• Responding to employee and stakeholder queries in a timely, helpful, and professional manner.
• Organising logistics for in-person and virtual R&D events and activities, including room bookings, AV setup, calendar invites, and on-the-day support.
• Maintaining and updating performance and engagement content across MyITV (our intranet).
• Assisting with presentation creation (Google Slides) and preparing participation status reports for senior stakeholders.
• Managing internal and external correspondence, raising and tracking Purchase Orders (POs), and building strong business relationships.
• Flexing across the broader Resourcing & Development and HR teams to support ad-hoc projects and activities as required.

People Development Coordinator – Performance & Engagement

• You'll own employee relations casework across the UK and EMEA, from probation reviews and absence conversations through to informal disciplinary and grievance resolution, using your judgement to know when a case needs to stay with you and when it needs to go to a People Partner.
• You'll be a regular sounding board for managers, coaching them through difficult conversations and building the kind of trusted relationship that means they come to you before a small issue becomes a bigger one.
• Real ownership over ER casework, with the judgement to triage and escalate as needed
• A direct line into shaping how legislative and policy change gets embedded into everyday manager practice
• Scope to design and deliver the training and communications that build manager confidence across the business
• Genuine opportunity to pilot AI and automation in People Partnering work, and see those pilots through end to end

Senior People Advisor

• Act as a single point of the contact for their business areas for all people related activity
• Support the performance management process through educating, guiding and supporting line managers and assisting any activity around this
• Manage all complex employee relations cases and educate your line manager population to understand how to manage ER in line with policy, process and best practice
• Oversee the management of all Long-term Sickness (LTS) / Occupational Health Referral cases
• Support the identification and preparation of personal development plans (PDPs) for CT key employees and high potential employees
• Working with the GM(s), Commercial Director(s) and Head of HR, the RPP will identify employees ready for promotion and rotate our best talent across different functions, levels or geographies within the organisation
• Actively identify gaps or development areas in People policies, processes and ways of working, proposing and implementing changes necessary to cover risks and improve efficiencies
• Offer advice on HR trends, developments and technological advances – ensuring CT stays at the forefront and ahead of People practices
• Build excellent relationships with your stakeholders ensuring HR is viewed as a key partner to help support the delivery of our commercial objectives
• Support your business area on all compensation and benefit matters, working with the Reward and Benefit team on all salary review requests, year-end review and bonus allocation process
• Utilise engagement survey results and listening groups to measure engagement levels across the business to ensure the People team have a strong understanding of current and future trends
• Be a cultural ambassador across the business. Have a positive impact on our people and our culture at all times

People Partner

• Act as the first point of contact for employee relations advice for all Retail employees and managers, providing comprehensive advice and guidance in line with current legislation, best practice and Company policies and procedures.
• Advise and coach managers across the full employee lifecycle, including but not limited to family leave, probation, performance management, absence, disciplinary, grievance, salary, and promotion queries, working collaboratively with the wider People team.
• Actively work with line managers to drive and support all absence and long-term sickness, ensuring the correct process is consistently followed and all appropriate follow up actions are taken.
• Balance legal risk, employee experience, and commercial considerations when advising on ER matters, consistently influencing outcomes that are fair, proportionate, and aligned to business objectives.
• Interpret employment legislation to aid the implementation and review of policies and procedures, ensuring all policies and procedures are up to date.
• Work in collaboration with the People Partners to conduct quarterly data reviews, identifying trends, risks, and opportunities, and contributing to proactive people planning and decision-making.
• Monitor engagement levels and make recommendations for targeted action planning within your business area.
• Lead and contribute to small scale people initiatives that improve capability, engagement or effectiveness across the business.
• Support the delivery and cascade of learning and development initiatives, facilitating sessions where appropriate.
• Be a cultural ambassador across the business and always have a positive impact on our people and our culture.
• Act as a guardian and a role model for our brand values, ensuring that you embrace he challenge, disrupt and innovate, win together and share the magic in all that you do.

People Advisor – Retail

• Support every stage of the employee lifecycle - from offers and onboarding through to promotions, changes and leavers.
• Become the go-to person for day to day People Operations queries, delivering an exceptional service to colleagues across the business.
• Help manage our HR systems, ensuring our people data is accurate, insightful and supports better decision making.
• Produce meaningful reports and identify opportunities to improve the way we work.
• Support monthly payroll processes alongside our Finance team.
• Manage benefits administration and support key people initiatives throughout the year.
• Help us continuously improve our processes as we grow, making them simpler, smarter and more efficient.
• Get involved in projects that genuinely shape how we support our people as the business continues to expand.

People Operations Executive

• Lead and manage employee relations activity across the organisation.
• Provide expert advice and guidance on disciplinary, grievance, absence, performance, conduct and capability matters.
• Support and coach managers in the effective management of people issues.
• Ensure employee relations matters are handled fairly, consistently and in line with employment legislation and organisational values.
• Identify trends and risks arising from employee relations activity and implement proactive solutions.
• Support organisational change processes, consultations and restructures where required.
• Oversee the day-to-day delivery of the People function across all venues.
• Ensure recruitment, onboarding administration and People processes are delivered effectively and consistently.
• Manage and continuously improve People systems, processes and controls.
• Ensure employment records and documentation are maintained accurately and compliantly.
• Work closely with managers and operational leaders to ensure People services support business needs.
• Drive efficiencies and continuous improvement across People Operations.
• Ensure compliance with UK employment legislation and internal People policies.
• Maintain oversight of Right to Work checks, DBS processes and employee documentation.
• Support the review and implementation of People policies and procedures.
• Manage employment law risk and seek external legal support where required.
• Ensure People processes remain compliant, consistent and audit-ready.
• Support responses to employment-related investigations, claims and disputes.
• Oversee recruitment activity across the organisation.
• Support managers in attracting and selecting high-quality candidates.
• Monitor recruitment performance, vacancy levels and workforce requirements.
• Ensure recruitment and onboarding processes provide a positive candidate and employee experience.
• Work with operational leaders to support workforce planning activity.
• Provide oversight and quality assurance for payroll processes.
• Work closely with the Payroll Officer to ensure payroll accuracy and compliance.
• Support reporting requirements relating to payroll, headcount and People metrics.
• Ensure HR systems and employee data are accurate, secure and effectively maintained.
• Identify opportunities to improve reporting and People data quality.
• Act as a trusted People partner to managers and leaders across the organisation.
• Work collaboratively with the People Development Lead to ensure operational and development priorities are aligned.
• Provide regular updates and insight to the Chief People Officer on People risks, challenges and opportunities.
• Champion Get Golfing's values and desired leadership behaviours.

People Operations Lead – 12 Month FTC Maternity Cover

• Own the end-to-end recruitment process for some roles, from workforce planning and sourcing through to offer negotiation and onboarding.
• Proactively identify, engage, and secure high-calibre talent, building strong candidate relationships throughout the hiring journey.
• Partner closely with leadership to understand current and future hiring needs, ensuring recruitment plans align with business growth.
• Build and maintain talent pipelines for critical and future roles, enabling the business to scale efficiently and reducing time-to-hire.
• Continuously improve recruitment processes, tools, and candidate experience to ensure Bolt6 remains competitive in attracting top talent.
• Monitor hiring metrics and provide regular insights and recommendations to support informed hiring decisions.
• Take ownership of Bolt6's health and safety programme, ensuring compliance with all relevant legislation, regulations, and industry best practices.
• Work with our external partner to develop, maintain, and continuously improve health and safety policies, procedures, and management systems.
• Promote a positive health and safety culture across the business through training, communication, and employee engagement initiatives.
• Coordinate company events, team socials, and employee engagement initiatives, helping to foster a positive and inclusive culture.

People and Talent Coordinator

• Lead and develop the People Operations team, setting clear standards for service quality, accuracy, compliance and continuous improvement
• Build a high-performing, service-focused People Operations function, coaching and developing a team of coordinators while creating a stable and engaging team environment
• Own and optimise People Ops processes to ensure they are simple, scalable and user-friendly, removing unnecessary complexity
• Identify and resolve operational inefficiencies across People Operations and payroll processes, driving improvements that enhance employee and stakeholder experience
• Establish and maintain strong operational controls and governance to ensure accuracy, risk mitigation and audit readiness
• Ensure global People Operations meet all legal, regulatory and internal compliance requirements
• Oversee the end-to-end global payroll process, ensuring accuracy, timely delivery, and robust financial and data controls
• Partner closely with Payroll and Finance teams to improve payroll administration processes, reduce manual effort, strengthen controls and ensure a seamless employee experience on a global scale
• Lead the development, implementation and review of People policies across the Group
• Manage compensation and benefits processes, ensuring alignment to policy and clear communication
• Manage the full employee lifecycle by overseeing onboarding and offboarding, guaranteeing a high-standard and uniform experience for all employees
• Manage international mobility, including visa applications and renewals
• Maximise the use of HR systems to streamline workflows, maintain accurate data and deliver meaningful reporting
• Identify opportunities to leverage AI and technology to improve efficiency and insight
• Develop and maintain People metrics and reporting to support data-led decision making
• Partner with Finance, Legal, Tech, and People teams to ensure aligned and effective delivery
• Build strong relationships across the business, acting as a trusted partner and helping to restore confidence in People Operations through responsive, reliable service delivery
• Drive the transition from reactive administration to proactive service delivery by continuously reviewing processes, systems and ways of working

People Operations Manager

• Being the first port of call for line managers on day-to-day people questions
• Supporting managers through performance issues, absence, and other tricky conversations
• Keeping our HR admin - contracts, records, policy paperwork - accurate and running smoothly
• Spotting the clunky, manual bits of HR admin and helping us automate or simplify them
• Helping managers run good performance and development conversations
• Helping build a culture people genuinely want to work in

People Advisor

• Team Leadership & Management: Direct line management of the People Advisory team. You will coach, mentor, and develop team members, managing workloads and ensuring the team hits its service delivery goals.
• Escalation & Complex Advisory: Act as the senior escalation point for multi-stranded or high-risk employee enquiries.
• Process Excellence: Own and drive the continuous improvement of broad People processes, partnering with CoEs to ensure efficiency, scalability, and an exceptional employee experience.
• Data & Insights: Analyse team caseloads and people data to identify trends, using these insights to proactively recommend proactive interventions, training, or policy updates to People Partners.
• Stakeholder Management: Build strong, trusting relationships with senior leaders and cross-functional teams, ensuring the Advisory function aligns with wider business objectives.
• Risk Mitigation & Quality Assurance: Establish quality control checks across team caseloads to ensure advice aligns with current employment law, internal policies, and regulatory standards, minimising legal and operational risk.
• Audit Readiness & Governance: Ensure all employee data, case notes, and process documentation are meticulously maintained in line with GDPR and internal audit requirements, managing the team’s risk register as required.
• Regulated Environment Expertise: Robust knowledge of compliance and risk management practices specific to the Financial Services sector (e.g., FCA/PRA conduct rules and SMCR frameworks).
• High Risk-Awareness: A proven track record of handling sensitive, high-risk employee relations cases with discretion, ensuring commercial risk is balanced with a fair employee experience.
• Meticulous Record-Keeping: Strong attention to detail regarding data governance, compliance tracking, and maintaining robust audit trails.

People Advisory Team Lead

• Coach and scale the People Ops team, fostering a high-performance culture focused on continuous improvement
• Lay the foundations for future AI platforms. You will identify opportunities to streamline the employee lifecycle, automate data reporting, and use AI tools to solve real business challenges
• Oversee the operational delivery of annual performance and reward cycles, benefits renewals, and vendor management
• Supervise the administration of employee share plans and ensure flawless execution of regulatory processes, including Right to Work checks, contractor management, and leave types

People Operations Manager – 12 mth FTC

• Work as a strategic and trusted partner to Directors across Operations teams
• Collaborate with Senior Leadership teams to drive high performance, engagement and healthy organisation design
• Own the people's life-cycle within your business area
• Collaborate with our Diversity Lead to drive measurable change in company level D&I goals
• Identify and surface trends in data to improve organisational health
• Support headcount management decisions
• Empower and coach managers to level up as leaders
• Help teams develop strong diversity and inclusion practices

People Partner, Operations

• Provide a first-class service of specialist HR advice and coaching.
• Use best practice and insight gained from continued learning to provide pragmatic and informed solutions and ideas.
• Source and use existing data to produce quantitative and qualitative data.
• Work collaboratively and engagingly with senior management.
• Provide expertise and contribution with bid and implementation teams, providing detailed and insightful knowledge and experience.
• Take a lead role to create a coaching culture within the People Advice Team.
• Work in partnership and develop effective working relationships with our trade union partners.

• Provide timely and accurate advice to managers and employees on People policies, processes and procedures.
• Support the delivery of high-quality People Services across the employee lifecycle, including onboarding, contractual changes, family leave, mobility, organisational changes and offboarding.
• Act as a key point of contact for managers and employees, ensuring queries are resolved efficiently and consistently.
• Signpost and escalate employee relations matters to the appropriate Employee Relations COE where required.
• Ensure compliance with company policies, governance requirements and employment legislation.
• Work closely with the GSSC to ensure the business receives an efficient, accurate and customer-focused People Administration service.
• Act as an escalation point for complex operational queries and process-related issues.
• Partner with GSSC Team Leaders to build capability and improve knowledge within the Shared Services team.
• Monitor service quality and identify opportunities to improve service delivery and customer satisfaction.
• Identify opportunities to simplify, standardise and automate People processes.
• Lead and support initiatives that improve efficiency, service delivery and employee experience.
• Support the implementation of new systems, tools and technologies within the People function.
• Develop guidance materials, process documentation and knowledge articles to support managers and employees.
• Promote a continuous improvement culture across People Services.
• Support organisational initiatives including restructures, acquisitions, integrations, office moves and transformation programmes.
• Coordinate People-related activities to ensure a smooth employee experience during periods of change.
• Work collaboratively with People Partners, Centres of Excellence and business stakeholders to deliver key People projects.
• Develop specialist knowledge in designated People Services areas such as Global Mobility, Family-Friendly Policies, Benefits Administration or Workforce Administration.
• Act as a subject matter expert, supporting managers, employees and the wider People function.
• Manage Global Mobility processes, including Skilled Worker visas, sponsorship requirements, visa extensions and liaison with external immigration providers.
• Prepare employee documentation, guidance and communications relating to assigned specialist areas.
• Maintain accurate employee data and support data integrity initiatives.
• Analyse People data and trends to identify service improvements and areas of focus.
• Support audits, compliance activities and governance requirements.
• Produce reports and insights to support decision-making within the People function.

People Services Advisor

• Provide strategic People & Culture support to business leaders across assigned Hub(s).
• Partner with Hub leadership teams to deliver the People & Culture agenda.
• Translate Group People & Culture strategy into practical Hub-level plans.
• Provide trusted coaching and advice to leaders.
• Support organisational design, workforce planning, and talent development activities.
• Ensure effective communication, engagement, and adoption of change initiatives.
• Provide guidance on complex employee relations matters.
• Monitor key people metrics to help leaders improve organisational performance.

People and Culture Business Partner

• Own the full employee lifecycle from contracts and onboarding through to payroll, benefits, and absence
• Bring structure to HRIS and turn people data into insights
• Build sharp, documented processes ready to scale
• Be the first point of contact for employees and managers
• Serve as a trusted advisor to the team
• Directly impact the business with your work

• Own and manage HiBob — maintaining accurate records, processing contract changes, managing onboarding and offboarding, and keeping holiday allowances and documentation current
• Coordinate day-to-day payroll changes with our finance team
• Support the CPO on salary benchmarking cycles and benefits provider renewals
• Own document hygiene across people records — ensuring the business is audit-ready at all times and supporting our SOC2, ISO and finance audit cycles
• Liaise with our Employer of Record (EOR) providers across Germany, Portugal, Spain and North America to understand local employment requirements, stay aligned on process and handle any country-specific people matters as they arise
• Take a leading role in embedding AI tools and automation across the People function — identifying processes that can be streamlined or eliminated and building better ways of working
• Bring fresh eyes to how we do things and a genuine interest in doing them better
• Assist managers with day-to-day people matters, from performance and absence through to disciplinary and grievance processes
• Advise managers with confidence and good judgment — coaching them through difficult situations rather than just issuing instructions, and helping them build their own capability over time
• Coordinate with our external employment law advisors on complex cases, and keep the CPO and relevant SMT members appropriately informed
• Monitor employment law changes across our operating regions and flag any implications for policy, process or manager practice to the CPO

People Partner – Maternity Cover

• Develop and deliver the People Operations strategy, ensuring it supports business objectives, growth and employee experience across the UK and US.
• Set the priorities, operating model and service standards for the People Operations function.
• Own the HRIS (Rippling) and key People systems across the UK and US, acting as the subject matter expert.
• Continuously improve user experience and adoption of HR systems by automating processes, simplifying workflows, integrating systems, increasing self-service, and using AI where it adds value.
• Manage relationships with system vendors and implementation partners, including contracts, service levels and budgets, ensuring value for money.
• Own end-to-end payroll accuracy, timeliness, and compliance across UK and US, including third-party payroll providers/vendors and annual tax documents.
• Oversee benefits administration including assessing plan design, managing broker/vendor relationships and renewals for both UK and US plans.
• Coordinate employee communications and education around benefits.
• Partner with Finance to administer variable compensation plans.
• Lead, develop and inspire a team of three People Operations Generalists supporting employees across the UK and US.
• Build a high-performing team through clear objectives, coaching, feedback and development.
• Create a culture of accountability, collaboration and continuous improvement.
• Ensure the team has the skills and resources to meet changing business needs and deliver an excellent employee experience.
• Ensure accurate, well-governed People data across HR systems through effective controls and audit processes.
• Ensure compliance with UK and US employment legislation, GDPR and US data privacy, and internal governance requirements.
• Provide people analytics and reporting that support business decisions and workforce planning.
• Develop reporting standards and dashboards that provide timely, accurate insights for business leaders.
• Lead health and safety across the UK and US, ensuring compliance with relevant legislation and a safe working environment.

Head of People Operations

• Own the People Partnering Jira ticketing queue, resolving employee queries end-to-end within agreed SLAs.
• Be the first point of contact for questions on policies, processes, and lifecycle events.
• Process all lifecycle changes in HiBob: new starters, leavers, contract changes, reporting line updates, and cost centre moves.
• Draft and issue standard letters across the employee lifecycle offers, probation outcomes, contract variations, promotions, and references.
• Maintain and update letter templates; ensure e-signing and filing are complete.
• Run monthly HiBob audits to ensure data accuracy across org structures, supervisory orgs, and job profiles.
• Identify and implement ways to automate repetitive tasks in HRIS.
• Document and maintain People Team processes and guides, keeping SOPs up to date and improving our Confluence knowledge base.
• Support People Partners on ER cases: notetaking in meetings, shadowing more complex cases, and providing early intervention on emerging issues. Leading where comfortable.
• Apply UK employment knowledge while gaining exposure to other locations as needed.
• Conduct exit interviews and report on attrition trends and themes to People Partners.
• Pull headcount snapshots, attrition views, and engagement survey data; produce clean summary views for People Partners and leadership.
• Manage onboarding logistics for new starters across all geographies: checklists, welcome comms, and document collection.
• Own recurring People ops routines: probation reminders, benefit enrolment coordination, and site-specific rituals.

People Generalist

• Lead the Reward & People Operations strategy, delivering scalable processes, reward frameworks and people systems that support OQC's continued growth.
• Design, implement and oversee employee equity and executive reward programmes, ensuring strong governance, compliance and an outstanding employee experience.
• Drive the implementation, optimisation and ongoing development of our HR Information System (ideally HiBob), using technology and automation to create efficient, data-driven people operations.
• Establish operational people infrastructure for international expansion, including employment, payroll, benefits and compliance across new markets.
• Build robust governance, reporting and operational controls across people data, reward, HR systems and People Operations.
• Partner with Finance, Legal, Payroll, IT and senior leaders to deliver commercially focused people solutions and lead key operational projects.
• Develop, coach and lead the People Operations team, fostering high performance, continuous improvement and operational excellence.

People Operations jobs in United Kingdom

See all jobs on JobTailor

People Development Coordinator – Performance & Engagement

Senior People Advisor

People Partner

People Advisor – Retail

People Operations Executive

People Operations Lead – 12 Month FTC Maternity Cover

People and Talent Coordinator

People Operations Manager

People Advisor

People Advisory Team Lead

People Operations Manager – 12 mth FTC

People Partner, Operations

People Partner

People Services Advisor

People and Culture Business Partner

Senior People Advisor

People Partner – Maternity Cover

Head of People Operations

People Generalist

Head of Reward – People Operations