People Advisor – Retail

Charlotte Tilbury Beauty

People Advisor providing HR advice and support to retail employees at Charlotte Tilbury Beauty. Collaborating with managers and contributing to people initiatives in a fast-paced environment.

Posted 7/24/2026contractLondon • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in employee relations, providing guidance on legislation and best practices while supporting managers throughout the employee lifecycle. Capable of analyzing data trends and implementing people initiatives to enhance engagement and effectiveness within a retail environment.

Highest-signal resume keywords

Employee Relations AdvisoryCIPD QualificationRetail HR ExperienceData Analysis and ReportingPolicy Implementation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Employee Lifecycle ManagementPerformance ManagementAbsence ManagementGrievance HandlingDisciplinary ProceduresSalary AdministrationPromotion ProcessesLegislation InterpretationData ReviewPeople Planning

Soft Skills

Excellent CommunicationHighly OrganisedProactiveCollaborativeCalm Under Pressure

Certifications & Qualifications

CIPD Qualification

Industry Keywords

RetailEmployee EngagementPeople InitiativesLearning and DevelopmentCultural Ambassador

About the role

Key responsibilities & impact

Act as the first point of contact for employee relations advice for all Retail employees and managers, providing comprehensive advice and guidance in line with current legislation, best practice and Company policies and procedures.
Advise and coach managers across the full employee lifecycle, including but not limited to family leave, probation, performance management, absence, disciplinary, grievance, salary, and promotion queries, working collaboratively with the wider People team.
Actively work with line managers to drive and support all absence and long-term sickness, ensuring the correct process is consistently followed and all appropriate follow up actions are taken.
Balance legal risk, employee experience, and commercial considerations when advising on ER matters, consistently influencing outcomes that are fair, proportionate, and aligned to business objectives.
Interpret employment legislation to aid the implementation and review of policies and procedures, ensuring all policies and procedures are up to date.
Work in collaboration with the People Partners to conduct quarterly data reviews, identifying trends, risks, and opportunities, and contributing to proactive people planning and decision-making.
Monitor engagement levels and make recommendations for targeted action planning within your business area.
Lead and contribute to small scale people initiatives that improve capability, engagement or effectiveness across the business.
Support the delivery and cascade of learning and development initiatives, facilitating sessions where appropriate.
Be a cultural ambassador across the business and always have a positive impact on our people and our culture.
Act as a guardian and a role model for our brand values, ensuring that you embrace he challenge, disrupt and innovate, win together and share the magic in all that you do.

Requirements

What you’ll need

Experience of working as an HR Advisor within a retail business.
Highly organised and able to prioritise workload effectively
Be happy working in a fast paced, exciting and ever-changing environment.
Have excellent communication skills.
Pro-active, innovative, collaborative.
Methodical, logical and calm under pressure.
Thrive on working in a collaborative and innovative environment.
CIPD Qualified preferred.
A demonstrable interest in working within beauty is preferred

Benefits

Comp & perks

25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
Financial security and planning with our pension and life assurance for all
Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
Bring your furry friend to work with you on our allocated dog friendly days and spaces
And not to forget our generous product discount and gifting!