Charlotte Tilbury Beauty

Account Manager

• Establish and maintain relationships at all levels within designated accounts, including Buying/Trading, Merchandising, and Marketing.
• Conduct commercial negotiations on terms, pricing, distribution, space and location, in-store availability, and support with Buying and Merchandising.
• Understand retail context, category and individual store performance to identify retail opportunities and strategic needs.
• Own all net sales forecasting for defined retailers, meeting financial deadlines and budget submissions, flagging risks and opportunities.
• Deliver strategic plans to maintain and drive #1 ranking across the estate.
• Ensure accurate forecasting for NPD and core lines, and proactive inventory and assortment management, in collaboration with Supply Chain and Demand Planning.
• Support development and performance of National Account Managers, building expertise and relationship management with trade.
• Coach and motivate National Account Managers, support decision making, leading with autonomy and accountability.

Senior National Account Manager

Project Manager

• Manage all internal cross-functional teams during the lifecycle of all brand campaigns and new product launches, integrating brand creative, PR, social content, digital content, digital builds, and events
• Understand marketing channels and functions and ensure teams hit milestones across strategy + creative, planning + tactics, and aligned execution
• Communicate with internal teams about budget, timelines, process and deliverables; schedule project kickoffs, brainstorms, and deliverable reviews
• Develop Scope of Work tasks, timelines, and budgets; manage vendor agreements and contract documents
• Provide mentorship to team members and work closely with in-house creative team and production
• Report on resourcing, budgeting, and revenue realization
• Project execution: manage budgets and actual expenses, track scope changes, manage schedules, and collaborate with creative leads and producers to build holistic budgets and timelines
• Project wrap: consolidate working and final assets on server/Dropbox, ensure contracts are signed, sign off on project expenses with Finance, and complete project wrap documents (completion reports)

Procurement

• Streamline IT procurement processes to ensure cost-effectiveness and strategic sourcing
• Develop and execute sourcing strategies for IT hardware, software (including Digital Marketing and SaaS), and services
• Maintain a forward-looking IT category plan aligned with business and technology roadmaps
• Identify and implement innovative procurement solutions and drive continuous improvement
• Track and report savings performance (cost avoidance, cost reduction, value-add) against targets and align with finance and budget owners
• Collaborate with IT, Legal, Finance, and other departments to define requirements and priorities
• Support cross-functional initiatives such as Order Management Systems, Legal Management Systems, and Source-to-Contract platforms
• Lead supplier evaluations, negotiations, and contract finalisation
• Manage service levels, performance reviews, and risk mitigation strategies
• Promote ethical sourcing, sustainable procurement practices, and ensure compliance with internal policies and external regulations

IT Category Manager

Chief Marketing Officer

• Charlotte Tilbury Beauty: global beauty brand founded in 2013, operating across 50+ markets and scaling rapidly
• Responsible for developing and delivering marketing campaigns for new product launches across Southern Europe to maximise brand awareness and customer loyalty
• Drive trade execution of the marketing calendar and create/source all marketing support per Global Marketing direction
• Build collaborative relationships with Global Marketing, Sales & Education, Retail Operations, external suppliers and retail partners
• Drive local eventing including coordination of Masterclasses and support store/market launches across the region
• Develop, implement and measure promotional campaigns, special events and tactical opportunities; prepare reports and share results
• Manage budgets and timely/accurate raising of Purchase Orders to deliver activity within agreed budgets
• Provide creative and administrative support to the marketing department and act as point of contact for marketing queries
• Prepare marketing communications, weekly updates and Launch Activation Packs for head office and field teams

Senior National Account Manager

Project Manager

IT Category Manager

Marketing Executive