Charlotte Tilbury Beauty

Account Manager

• Establish and maintain amazing relationships with the designated accounts, including with Buying/Trading, Merchandising, and Marketing, to ensure that the Charlotte Tilbury brand is positioned to deliver more than its due share of voice, visibility and exposure.
• Work closely with retail partners to plan and facilitate the successful launch of all NPD throughout the year, locking in appropriate plans to deliver against targets.
• Prepare and collate weekly sales reports, gathering and sharing key retail context, category information and individual store performance detail to identify retail opportunities and field team needs.
• Retain agility to react to retail trends and maximise opportunities across retailers.
• Build all net and retail sales forecasts for defined retailers, meeting all financial deadlines, flagging risks and opportunities in a timely and quantified manner.
• Monitor, manage, and optimise net sales performance: ensure accurate forecasting for NPD and core lines, and proactive inventory and assortment management, with close collaboration with Customer Supply Chain.
• Lead the effective monitoring of retailers’ inventory to deliver 100% on shelf availability across all retail partners, working closely with Sales operations and Supply.
• Work cross functionally to build strong local and relevant trade plans for designated retailers to deliver strong LFL growth and reach #1 in store ranking

Junior National Account Manager

Manager

• About the role
• We’re looking for a superstar to join our Korea Dream Team as Retail Manager.
• The successful candidate will be responsible for ensuring consistent brand experience, service quality, and operational excellence across all retail touchpoints in South Korea This role drives in-store execution, retail KPIs, and service standards, while maintaining strong relationships with frontline teams and store management.
• As a Retail Manager you will be responsible for：
• In-Store Execution & Brand Experience
• Ensure brand experience, service quality, and retail excellence are consistently delivered across all stores.
• Conduct regular store visits to monitor visual merchandising compliance, tester hygiene, and address stock-out issues.
• Drive the in-store execution of campaigns, events, and animations to achieve sales targets and brand visibility.
• Act as the primary in-store liaison with counter managers, providing feedback and actionable insights to HQ.
• Retail Team Management
• Lead and manage frontline retail teams to deliver service excellence and commercial results.
• Oversee recruitment and hiring of full-time and part-time retail staff across South Korea.
• Develop and implement incentive programs to drive performance.
• Plan, manage, and optimise roster scheduling to meet operational and sales requirements.
• Operational Excellence
• Manage distribution of samples and TOAs (Testers on Account) to stores in a timely and efficient manner.
• Ensure operational processes are aligned across all markets for consistency and efficiency.
• INTERNAL USE
• Partner with cross-functional teams (Marketing, VM, Education, Supply Chain) to ensure seamless execution
• Retail Eventing
• Lead over the counter retail events like masterclass and makeovers
• Support on offsite trade events like pop ups
• KPIs & Performance
• Monitor retail KPIs including sales, conversion rates, and customer service scores.
• Identify gaps and implement action plans to improve retail performance.
• Track execution quality and ensure compliance with brand standards.

Retail Manager

Account Executive

• - Prepare and collate weekly sales reports, gathering and sharing key retail context, category information and individual store performance detail to identify retail opportunities.
• - Retain agility to react to retail trends and maximise opportunities across retailers.
• - Support the NAM on all net and retail sales forecasting for defined retailers/regions, meeting all financial deadlines, flagging risks and opportunities in a timely and quantified manner.
• - Monitor, manage, and optimise net sales performance: ensure proactive inventory and assortment management, with close collaboration with Customer Supply Chain.
• - Lead the effective monitoring of retailers’ inventory to deliver 100% on shelf availability across all retail partners, working closely with Supply Chain and the in-region stock managers.
• - Undertake adhoc reporting and analysis in response to business needs.
• - Establish and maintain amazing relationships with all key retail partners, including with Buying/Trading, Merchandising, and Marketing to ensure that the Charlotte Tilbury brand is regarded as a collaborative and proactive trading partner.
• - Work closely with retail partners to plan and facilitate the successful launch of all NPD throughout the year, submitting required operational forms in a timely manner and selling in sufficient stock to deliver against targets.
• - Build strong working relationships with the Retail team, utilising insight from the field and engaging the team in the execution of the trading plans.
• - Support the NAM, working closely with Operational Marketing, Visual Merchandising, PR, and Store Design, in the creation and delivery of an annual plan for each retailer covering: activation of key launches and marketing moments, eventing, store/retailer animation, considering both customer acquisition and retention.
• - Establish yourself as the go-to within the commercial team for all stock and allocation related queries coming from customer supply chain and other operational functions.
• - Work closely with finance to align on retail and net forecasts as well as weekly net sales updates, forecast phasing and outlooks, flagging risk and opportunities.

National Account Executive

National Account Executive – UK, ANZ

Executive Assistant

• Accountable for the management of General Manager’s calendar and inbox, ensuring time is managed effectively by understanding daily and weekly priorities
• Determine General Manager priorities; make judgement calls on appointments and meetings to maximize reach and impact
• Strategic approach to the use of available meeting hours, managing multiple time zones and recommending efficiencies in meeting regularity and attendance
• Proactively anticipate conflicts as new priorities arise and adjust calendar as needed
• Prioritize inbox, looking ahead to ensure all pre-read and meeting agendas are received, action items are complete, and incoming request are prioritized and surfaced regularly
• Manage T&E budget
• Coordinate and book international trips and time with regional teams in store
• Support for Global team gatherings and agendas
• Raise necessary Pos and liaise with the Global Finance Team to ensure timely processing of invoices
• Take detailed notes during meetings to support key internal and external projects
• Support creation of presentations and delivery of briefing notes to leadership
• Assist in large scale North America corporate events
• Identify needs and create efficiencies for General Manager
• Partner with global Executive and Administrative support to align on priorities and calendar management
• Liaise with Leadership Team to support

Program Manager

• Develop and execute an International L&D and Digital Learning strategies in line with Global Education & company priorities
• Act as a Lead member of the Global Education team and as a key contact for international Education Stakeholders.
• Evaluate and enhance global education toolkits to support innovative blended learning approaches and instructional design initiatives.
• Lead on the Development Pathway Programme and collaborate with international stakeholders to deliver a built to last structure & framework for internal teams to grow within the brand. Continually monitor and develop the program in line with Brand evolution.
• Think digitally first and built to last whilst keeping in line with the Global Education budget.
• Oversee the general running and management of Global LMS Platforms
• Identify trends in market leading Digital Education
• Train regional teams on the LMS functions and provide ongoing support
• Monitor LMS analytics to inform future toolkit initiatives and digital strategies
• Collaborate with Global Education Programme Managers and Regional Retail and Education teams in UK, EMEA, NA and APAC to ensure needs and learning solutions are met
• Engage with external partners, manage the workflow and budget planning for e-learning modules
• Develop teaching methods of Programme Managers for their continual professional development
• Develop relations with HR L&D team and their use of digital education
• Provide a high-quality, creative, blended learning & development syllabus for Field & Retail staff
• Deploy a wide variety of training methods including classroom, in-situ, LMS, digital & experiential training and ensure that market-specific commercial and cultural needs are met
• Support cross functional collaboration and, as a subject matter expert, provide consultation and recommendations promoting learner centricity at every touch point
• Build out training standardisation guidelines, assessments, and certification for all Charlotte Tilbury employees
• Complete regular talent development programme evaluation and analysis, tracking KPI performance metrics & utilise learnings to evolve the education offering
• Attend regular site visits and training observation to review delivery and support global facilitation
• Design and deliver Global Education Toolkits for additional brand or employee equity moments, campaigns and strategic projects that may fall outside of the category.

Global Lead Programme Manager – L&D, Digital Learning

Supply Chain

• Sales order processing for internal and external customers
• Monitor status of sales orders with 3PL partners to manage priorities and facilitate on-time delivery
• Manage daily communication flows with internal and external partners by email, phone, or EDI
• Track and report on orders vs. allocations for new products and items under supply constraint
• Manage returns process, monitor 3PL sorting, create RAs and record systematically
• Track, investigate, and report outbound delivery discrepancies and B2B invoice queries
• Manage backorders
• Produce on-shelf availability reporting for own channel
• Communicate proactively to manage expectations for new stores, new products, marketing activity, operational delays and out of stocks
• Identify operational weaknesses and highlight/implement solutions to improve customer service and delivery efficiencies
• Work with stakeholders to manage short-term commercial and marketing impacts
• Report into the Senior Customer Supply Chain Manager – North America

Customer Supply Chain Planner

• Reporting an den Area Manager; verantwortlich für reibungslosen Ablauf am Counter
• Sicherstellen, dass der Charlotte Tilbury Service und hohe Kundenzufriedenheit gelebt werden
• Motivation des Teams und Vorbildfunktion
• Umsatz- und Personalverantwortung
• Exzellenter Kundenservice und Schaffung von "Charlotte Tilbury Botschaftern"
• Zahlenverständnis: Kennzahlen sichten, analysieren und Aktionen ableiten
• Coaching und Mentoring des Teams, on-the-job Training und fortlaufender Support
• Aufbau und Pflege von Beziehungen zum Head Office und Geschäftspartnern

Counter Manager

• Act as a brand ambassador for Charlotte Tilbury Beauty, reflecting company values and driving team performance.
• Support the Business Manager in day-to-day counter operations and seamless store functioning.
• Drive financial results to meet and exceed targets and KPIs.
• Support setting and communicating individual and team sales targets and deliver objectives.
• Coach and give feedback to the team to achieve service and artistry standards.
• Lead by example to promote exceptional customer service and create outstanding customer experiences.
• Drive the customer database for direct marketing opportunities and extend service beyond in-store.
• Implement individual and team development plans, conducting regular reviews and coaching.
• Create a positive team culture through meetings and collaborative management; recognise and celebrate performance.
• Propose and execute plans, events and activities to unlock commercial success.
• Maintain visual merchandising, counter cleanliness and hygiene standards.
• Ensure and inspire flawless grooming standards for the team.

Assistant Business Manager

• Report to the Area Manager and drive the Charlotte Tilbury brand experience at the counter
• Exceed KPIs and inspire the team to deliver sales and customer engagement
• Create and drive exceptional customer experiences and convert customers into brand ambassadors through product selling and artistry
• Coach, mentor and develop team members via on-the-job training and ongoing support
• Collaborate cross-functionally with retail and head office to influence and build relationships

General Counsel

• Report to a Senior Legal Counsel and provide legal support to global commercial, talent, marketing and advertising teams (excluding China)
• Negotiate, draft and review a wide range of commercial contracts relating to creative services, VIP and talent, partnerships, sponsorship, endorsements and IP licences
• Advise on marketing campaigns across all media, product packaging, brand and product collaboration and consumer law
• Ensure regulatory compliance with CAP/BCAP Codes and DMCCA matters
• Support day-to-day legal queries, identify legal risks and provide commercially sound advice
• Assist other legal and business areas on distribution, procurement and digital and technology (including AI)
• Support legal proceedings and work with outside counsel when required
• Develop and enhance legal procedures, policies and effective working processes with the business
• Review marketing collateral across all media and prepare and conduct legal training for staff
• Work in a fast-paced environment, office based Central London with hybrid working (office based for 3 days per week)

Legal Counsel

• Define development and growth strategies with the Head of Travel Retail, Europe for the designated accounts and implement them successfully in stores
• Deliver sell-out in line with forecast commitments
• Identify and capitalise on opportunities to drive brand awareness, performance, and market share across the region
• Build strong relationships with retailer contacts to optimise brand presence, maximize share of voice, and negotiate joint trading plans
• Deliver regular business/sales updates and critical market insights, acting as the connection between stores and the Magic Office
• Lead quarterly business reviews and half-year external strategy meetings, producing strong insights and action-driven 360 plans
• Recruit high performing Retail teams for each store launch with the people partner
• Set ambitious and achievable sales targets to the field teams
• Lead and inspire your team of business managers and retail artists
• Address performance and engagement needs; build an environment of inclusion and motivation
• Work with the field training manager to ensure commercial and development training needs are met within the region
• Collaborate with Travel Retail Marketing & VM teams to develop trade plans and on-counter activities
• Launch and sustain new products and campaigns as per the global Travel Retail Marketing strategy
• Conduct monthly retail forecasting by store with the Head of Travel Retail, Europe
• Forecast and manage all retail staffing costs, including recommended FTEs, commissions and incentives
• Manage T&E budget, staying within approved monthly expenditure
• Set standards for executional excellence and work cross-functionally to enhance brand presentation and in-store execution (assortment, stock availability, price updates)
• Report into the Head of Travel Retail - Continental EU and work closely with the wider commercial team
• Account KPIs include retail sales achievement, market share gains, mystery shopping score and team turnover

Retail Manager, Travel Retail

• Primary contact for Global Freight Forwarders
• Communicate in a pro-active, informative, and collaborative manner
• Manage Freight Forwarder Portals to identify shipments at risk
• Relationship building with Contract Manufacturers, 3PL warehouses, Internal Teams, Freight Forwarders
• Manage Global Freight Co-ordinator
• Attend monthly MBR meetings with freight forwarders
• Measure KPIs against 3PL
• Approve invoices and understand monthly spend vs budget
• Update the wider business regarding market intelligence for Freight
• Work closely with APAC and NA teams

Global Freight Manager

Marketing

• Shape and own Northern Europe full-funnel media strategy in collaboration with marketing, digital, and media agency
• Evolve media mix and test innovative formats across online and offline channels
• Lead campaign activations and deliver best-in-class media plans
• Own creative development for local relevance and oversee agency creative work
• Monitor and report on campaign and media performance to the wider business
• Regularly review media performance during and after campaigns to inform future mix
• Collaborate closely with digital team for integrated media buy and omni-channel DTC focus
• Integrate paid and earned media working with PR and manage media partnerships
• Contribute to accurate media budget forecasting and actualisation aligned to sales targets
• Build relationships with category marketing, digital, PR, creative teams and external media agency
• Present media strategy and post-campaign analysis to senior stakeholders
• Report directly to Head of Marketing, Northern Europe

Media Marketing Manager

Events

• Serve as primary events lead for Department Stores, BlueMercury, and Charlotte Tilbury freestanding stores, overseeing end-to-end planning, execution, and ROI measurement
• Develop and execute event concepts including in-store activations, masterclasses, and large-scale activations
• Partner with Director of Events to craft overarching event strategy across wholesale accounts and freestanding stores
• Act as primary liaison with internal teams and external retail partners for accounts and freestanding stores
• Manage reconciliation of the full events budget and partner with Finance; support Director in budget build
• Manage purchase orders and vendor setup; lead vendor negotiations and contracts as needed
• Overall logistics owner for accounts: event calendar updates, run of shows, submitting retailer request forms, samples, AOVs, GWPs, shipping, OneDrive maintenance
• Manage production of event materials and coordination of deliveries; partner with Commercial and Creative teams
• Develop Event Field Memos detailing event concept, consumer journey, service experience, execution guidance, TOAs, AOVs, and logistics
• Lead event postmortems with wins, learnings, and recommendations; partner on KPI tracking for store-level sales goals
• Support Director in creation of Evergreen Eventing Kits for Field and planning/execution of Internal Events (Sales Meetings)

Events Manager

• Manage all marketplace related operations including inventory planning, listing and catalog management, brand store updates, PDP optimization, account health and other relevant business operations
• Manage cross-functional communication between marketplace and internal teams and lead recurring calls as the main account owner
• Develop and execute short- and long-term strategies to accelerate marketplace growth while maintaining brand equity and profitability
• Develop assortment, promotions, and pricing strategies
• Drive forecasting needs, revenue planning, and sell in/sell through analysis
• Lead planning and execution of new product launches and effectively executing the go-to-market launch process and collaborating cross-functionally with internal and external stakeholders
• Monitor and improve online retailer-specific KPIs, including but not limited to, NetPPM, ASP, buyability, conversion rate, in-stock %, chargebacks, Share of Voice, and content compliance
• Analyze category and competitive insights through data analytics tools and identify growth opportunities for Charlotte Tilbury on Digital Marketplace
• Partner with internal marketing and creative teams to support online retailer merchandising and marketing campaigns
• Monitor and report infringements in Brand Registry
• Implement testing strategies (A/B testing) to improve conversion rates and customer retention

Senior Manager, Digital Marketplace

Financial Planning and Analysis

• Finance business partnering with UK, Pureplayer, Australia, and New Zealand regional teams to drive insight and support strategic decision-making.
• Ensure timely and accurate month-end closing activities, reviews of sales and cost GL accounts, and variance analysis.
• Perform monthly Balance Sheet accrual reviews and resolve aged or material items.
• Lead monthly SLT P&L review meetings, prepare pre-reads and distribute agendas.
• Explain variances against forecasts and prior year results, highlight risks and opportunities, and follow up on actions.
• Collaborate with Global Shared Services to improve transactional accounting processes.
• Provide weekly sales reports, engage in SISO meetings, and assess sales and weeks of cover assumptions.
• Oversee weeks of cover reporting and monitor retailer performance and trends.
• Lead budgeting and forecasting processes, schedule review meetings and ensure alignment with global deadlines.
• Review and challenge budget and forecast submissions, verify assumptions and identify risks and opportunities.
• Coordinate with commercial and supply chain teams to align financial budgeting with regional demand plans.
• Develop and maintain collaborative stakeholder relationships and promote transparent communication.
• Support preparation and post-review of business cases for distribution, marketing and promotional investments.
• Evaluate marketing ROI and perform in-depth analyses of P&L cost lines for cost control.
• Promote team coaching and professional development, lead process improvement initiatives, and ensure strong financial control environment.

Finance Manager

• Report to the Senior Finance Manager – UK, Pureplayer & Australia and act as a trusted advisor to stakeholders
• Assist with the budget and forecasting process of Retail Sales to Net Sales, working closely with Commercial and Demand Planning functions
• Forecast Retail Staffing costs for doors within the UK region
• Prepare month end commentary for actuals vs forecast for Revenue to Gross Margin, and Retail Staffing
• Create, identify, and communicate Risks and Opportunities to forecast and maintain a schedule to challenge teams on resource efficiency
• Prepare weekly trade reports and actively participate in weekly trade meetings to analyse monthly sales performance for the regions
• Build and analyse business case models to contribute to new commercial opportunities
• Support post-investment appraisals and ROI analysis for commercial initiatives
• Work closely with Accounts Receivable to ensure retailer contributions, DIF testers and returns are accurate and consistent with contractual obligations
• Provide ad hoc analysis to support the Senior Finance Manager – UK, Pureplayer & Australia

Finance Analyst, Pureplayer

Procurement

• Own commercial relationships with suppliers across Raw Materials and Active ingredients with a global remit
• Lead sourcing and cost reduction activities for high-volume and specialist raw materials across multiple Third Party Manufacturers (TPMs)
• Negotiate direct deals with RM suppliers and with TPMs on unit cost of key raw materials to deliver directed buy cost management and savings
• Project manage ad-hoc support projects and define sourcing strategy for Raw Materials and Actives across the business
• Work closely with Product, Regulatory, Supply Chain Planning, and Activation teams to source in line with strategy and minimise risk from crash reforms
• Provide Activation Gate support and investigate TPM-driven RM change requests to protect existing materials
• Horizon scan via manufacturer/distributor relationships to map RM risks and plan regulatory impacts with suppliers and regulatory team
• Support Packaging Procurement Category Manager on plastic commodity cost trends
• Ensure sustainable and competitive sourcing solutions for NPD with minimum 3-year lifecycle from RM supplier/distributor perspective
• Define and manage VAVE pipeline for key raw materials in coordination with Regulatory and Product teams
• Act as key commercial relationship holder (SRM), assess supplier performance, and hold suppliers accountable
• Redefine onboarding processes for directed buys ensuring regulatory and ESG compliance
• Lead contract negotiations with new and existing suppliers in collaboration with Legal and internal stakeholders
• Develop and implement comprehensive category strategy including market analysis, supplier evaluation, and gap/risk mitigation
• Proactively identify cost-saving opportunities, monitor market indices and commodity pricing trends
• Support operations as first point of escalation after TPM supply chain, quality and NPD for quality and cost claims/issues
• Drive sustainable sourcing initiatives and stay updated on import/export tariffs and industry regulations
• Collaborate cross-functionally with Marketing, NPD, Pack Development, ESG, Quality, Regulatory, Supply Chain, Legal, Finance and Tax
• Work with PUIG teams to identify and implement sourcing synergies, joint MSAs and business reviews

Category Manager – Direct Materials, Raw Materials & Actives

Public Relations

• Develop and implement comprehensive PR strategies to achieve brand goals, including brand awareness, reputation management, and sales targets
• Promote and respect core brand values and collaborate with global and local departments and partners to deliver integrated campaigns
• Work closely with marketing to devise and deliver record-breaking launch activity for new launches, products or regions
• Create and manage communication strategies and plans across print, online, broadcast, and social media
• Lead development and execution of launch plans for new products, markets, and campaigns
• Oversee and manage relationships with global PR agencies, ensuring alignment with brand strategy and focus on ROI
• Develop plans for in-person moments, exclusive interviews and celebrity-led initiatives to build brand image
• Analyse press and influencer KPIs, track results, and report PR performance to senior leadership
• Manage, coach and inspire a team of 3 members and multiple agencies to deliver annual plans
• Collaborate with the VIP & Partnerships team to secure long term partnerships, brand purpose-led moments and create local muses in market
• Report directly to the Marketing Director, North EU and work closely with Global PR, EU Marketing and Commercial teams

Head of PR

• Proactively grow and manage the Charlotte Tilbury commercial Affiliate Ambassador programmes, Magic Beauty Stars – crafting new opportunities, whilst leveraging existing. All within set KPI, objectives and against budget
• Owning the ‘always on’ of Magic Beauty Stars recruitment, incentive & rewards plan - inclusive of owning supplier relationships and SaaS platforms, while having the technical ability and in practice know-how of Affiliate network SaaS platforms
• Drive ambassador recruitment growth 2X
• Drive ambassador Revenue growth 3X
• Establishing and maintaining strong relationships with Magic Beauty Stars stakeholders, both internal and external to the business
• Researching and outlining new potential partners, platforms, or direct relationships with the aim to grow and diversify the brand's ambassador programme, Magic Beauty Stars
• Working with manager to consistently review and improve the Ambassador programme inclusive of, but not limited to providing feedback on SaaS platform roadmap
• Review and approve Magic Beauty Stars content on a weekly basis
• Complete Magic Beauty Stars commission reporting on a monthly basis
• Provide ad hoc daily, weekly and monthly product seeding and gifting to Magic Beauty Star ambassadors
• Shape strategies across regional markets (UK, US, APAC, EU), working to deliver customer growth, brand exposure and Revenue in market via Influencer partners, such as LTK RewardStyle, Metapic and ShopMy - driving strong CVR
• Oversee and manage partner deliverables ahead of ‘go live’ activity, always considering industry and ASA compliance guidelines
• Manage campaigns from creating briefs to post-campaign analysis, making sure talent casting, briefs, content etc all ladder up to a cohesive, aligned Traffic and Revenue driving campaign
• Commercial knowledge and in-job expertise of engaging and cultivating hard KPI performance from Ambassador and Influencer communities (Traffic, Revenue, AOV, CVR, ROAS, CPO), inclusive of setting up commission rates and Affiliate networks
• Analysis of campaigns, reporting ROI results & devising strategies to optimise or replicate campaigns
• Monitoring, analysing results and crafting reports of all campaigns, including daily, weekly and monthly reports
• Provide regular, actionable recommendations to ensure maximum Revenue and Traffic
• Partner with relevant internal and external colleagues, such as the Data Analytics, Brand Influencer and Trade teams, to test and refine acquisition and retention strategies
• Maintain high level of knowledge across the industry, as well as Affiliate, Influencer & Ambassador networks, tools and software
• Understanding and knowledge of how to drive Traffic and Conversion from Social channels, Instagram, YouTube, TikTok, and Pinterest to CharlotteTilbury.com, across global regions
• Support with budget management on a weekly, monthly, and quarterly basis.
• Report and present to Senior colleagues on campaign performance, as well as pitching new ideas.
• Share content across the wider marketing team, providing social and CRM teams with engaging and on-brand content.
• Gifting - sending influencers ambassadors products as part of paid campaigns or gifting schemes with Magic Beauty Stars
• Creating briefs for influencers for different, seasonal campaigns.
• Ad hoc responsibilities such as creating contracts, raising POs, and invoicing

Affiliate and Partnerships Specialist, Influencers

Machine Learning Engineer

• Partnering with stakeholders to scope problems and identify the right solution
• Designing and implementing agentic systems using RAG, grounding, prompt engineering, and orchestration on a GCP-first stack
• Building and maintaining production ML pipelines and services for non-GenAI use cases (recommender systems, customer segmentation, marketing optimisation)
• Developing APIs and microservices for AI/ML solutions, ensuring security, scalability, and observability
• Implementing CI/CD for ML services, writing infrastructure as code, and monitoring for model/data drift and performance
• Establishing robust guardrails for safe AI usage, including prompt security, practical evaluation frameworks, and privacy compliance
• Driving and evangelizing best practices, reusable templates, and documentation to scale AI/ML delivery
• Collaborating with data engineers, data scientists, front & back-end engineers, product managers, legal & infosec colleagues to deliver end-to-end solutions

AI/ML Engineer

• Streamline IT procurement processes to ensure cost-effectiveness and strategic sourcing
• Develop and execute sourcing strategies for IT hardware, software (including Digital Marketing and SaaS), and services
• Maintain a forward-looking IT category plan aligned with business and technology roadmaps
• Identify and implement innovative procurement solutions and drive continuous improvement
• Track and report savings performance (cost avoidance, cost reduction, value-add) against targets and align with finance and budget owners
• Collaborate with IT, Legal, Finance, and other departments to define requirements and priorities
• Support cross-functional initiatives such as Order Management Systems, Legal Management Systems, and Source-to-Contract platforms
• Lead supplier evaluations, negotiations, and contract finalisation
• Manage service levels, performance reviews, and risk mitigation strategies
• Promote ethical sourcing, sustainable procurement practices, and ensure compliance with internal policies and external regulations

IT Category Manager

Project Manager

• Manage all internal cross-functional teams during the lifecycle of all brand campaigns and new product launches, integrating brand creative, PR, social content, digital content, digital builds, and events
• Understand marketing channels and functions and ensure teams hit milestones across strategy + creative, planning + tactics, and aligned execution
• Communicate with internal teams about budget, timelines, process and deliverables; schedule project kickoffs, brainstorms, and deliverable reviews
• Develop Scope of Work tasks, timelines, and budgets; manage vendor agreements and contract documents
• Provide mentorship to team members and work closely with in-house creative team and production
• Report on resourcing, budgeting, and revenue realization
• Project execution: manage budgets and actual expenses, track scope changes, manage schedules, and collaborate with creative leads and producers to build holistic budgets and timelines
• Project wrap: consolidate working and final assets on server/Dropbox, ensure contracts are signed, sign off on project expenses with Finance, and complete project wrap documents (completion reports)

• Establish and maintain relationships at all levels within designated accounts, including Buying/Trading, Merchandising, and Marketing.
• Conduct commercial negotiations on terms, pricing, distribution, space and location, in-store availability, and support with Buying and Merchandising.
• Understand retail context, category and individual store performance to identify retail opportunities and strategic needs.
• Own all net sales forecasting for defined retailers, meeting financial deadlines and budget submissions, flagging risks and opportunities.
• Deliver strategic plans to maintain and drive #1 ranking across the estate.
• Ensure accurate forecasting for NPD and core lines, and proactive inventory and assortment management, in collaboration with Supply Chain and Demand Planning.
• Support development and performance of National Account Managers, building expertise and relationship management with trade.
• Coach and motivate National Account Managers, support decision making, leading with autonomy and accountability.

Senior National Account Manager

Chief Marketing Officer

• Charlotte Tilbury Beauty: global beauty brand founded in 2013, operating across 50+ markets and scaling rapidly
• Responsible for developing and delivering marketing campaigns for new product launches across Southern Europe to maximise brand awareness and customer loyalty
• Drive trade execution of the marketing calendar and create/source all marketing support per Global Marketing direction
• Build collaborative relationships with Global Marketing, Sales & Education, Retail Operations, external suppliers and retail partners
• Drive local eventing including coordination of Masterclasses and support store/market launches across the region
• Develop, implement and measure promotional campaigns, special events and tactical opportunities; prepare reports and share results
• Manage budgets and timely/accurate raising of Purchase Orders to deliver activity within agreed budgets
• Provide creative and administrative support to the marketing department and act as point of contact for marketing queries
• Prepare marketing communications, weekly updates and Launch Activation Packs for head office and field teams

Junior National Account Manager

Retail Manager

National Account Executive

National Account Executive – UK, ANZ

Executive Assistant

Global Lead Programme Manager – L&D, Digital Learning

Customer Supply Chain Planner

Counter Manager

Assistant Business Manager

Assistant Business Manager

Legal Counsel

Retail Manager, Travel Retail

Global Freight Manager

Media Marketing Manager

Events Manager

Senior Manager, Digital Marketplace

Finance Manager

Finance Analyst, Pureplayer

Category Manager – Direct Materials, Raw Materials & Actives

Head of PR

Affiliate and Partnerships Specialist, Influencers

AI/ML Engineer

IT Category Manager

Project Manager

Senior National Account Manager

Marketing Executive