Human Resources

• Day-to-day benefits and leave policies administration and management
• Managing the end-to-end renewal process
• Establishing and implementing new benefits programmes
• Ensuring that our benefits programmes are compliant, in line with Monzo’s global benefit’s strategy, and supports our business goals
• Liaising with our external benefits broker and vendors, ensuring that our providers are providing a good service
• Work closely with stakeholders including Procurement and Third Party Risk teams to onboard suppliers, Tax team to ensure compliance, and People Operations to design seamless processes
• Responding to benefits queries, escalations and supporting Monzonauts
• Working closely with teams across the People Collective, including Payroll and People Operations
• Analysis of benefits data
• Monzonaut education, communication and engagement

Benefits Specialist

• Lead and conduct end-to-end work environment investigations from intake to resolution, including case interviews, documentation review, fact-finding, analysis, and outcome resolution.
• Prepare and deliver investigation reports, recommendations, and corrective actions to relevant stakeholders.
• Partner with HR Business Partners, Legal, and other internal teams to ensure adherence with local laws and company policies.
• Develop and implement Employee Relations processes, programs and policies to foster a positive work culture.
• Provide coaching and guidance as a trusted advisor to HR teams, people leaders and employees on performance management and conflict resolution.
• Utilize data to monitor and analyze Employee Relations trends and provide insights to leadership.
• Design and deliver Employee Relations training and education to relevant stakeholders.

Employee Relations Partner

• Providing professional support and advice to internal customers on a range of employment issues including conditions of service, policies and procedures, employment legislation and good practice.
• Assisting our people managers in dealing with HR matters as appropriate with confidentiality and to appropriate time scales.
• Supporting the HR Business Partners when required with change management processes such as consultation handling, TUPE, restructure, redundancy etc.
• Facilitating the development of HR skill in managers by advising and training on matters of employment law and best employment practice and the interpretation of terms and conditions and HR policies and procedures
• Supporting managers to use our performance assessment system to identify development needs and priorities
• Maintaining the Staff Handbook and associated policies and procedures, in line with current legislation and Clinigen process.
• Encouraging enforcement of the Staff Handbook, taking advice from the HR Operations Manager and external employment law resource where necessary
• Producing and checking correspondence in relation to changes of employee terms and conditions of employment and interface with payroll services on changes to salaries
• Leavers processing, to include acknowledgement letters, final salary calculations and exit interviews
• Supporting the recruitment process for allocated roles, including preparation of recruitment documents, drafting and placement of job adverts, coordination of interview schedules and testing, liaison with candidates and recruitment agencies, conduct telephone screens and interviews with hiring managers.
• Continually review our recruitment processes to ensure they are effective and suggest process improvements where required
• Support for the design, development, and implementation of overall recruiting strategy
• Supporting the implementation of projects within the business, such as graduate recruitment, social media implementation, employer branding, diversity and inclusion best practice
• Supporting with changes to staff details in line with payroll cut-off
• Assisting with the preparation and delivery of line leader training programmers on HR related matters. Ensure the content of the training is relevant to training needs identified, and in line with current best practice and legislation
• Ensuring accuracy of information when inputting into the HR system
• Producing reports from the HR system and monitor key metrics as required (absence, staff turnover, headcount etc.)
• Creating and maintaining personal, employment, payroll and staffing establishment information and records in both the manual filing system and the HR system. Ensure that paperwork and systems pertaining to personnel are administered and maintained in accordance with the Staff Handbook, company policy, best practice and relevant industry regulation.

HR Advisor, 6 month FTC

• Oversee and deliver efficient and structured HR operations, including recruitment, performance management, onboarding, offboarding, payroll, and benefits administration.
• Advise on and manage complex employee relations issues ensuring compliance with UK employment law, GDPR and organisational policies.
• Provide HR support and guidance to managers and employees throughout the employment life cycle.
• Drive process improvements ensuring HR systems and processes are efficient and fit for purpose.
• Develop review and implement HR policies procedures and guidance to ensure they are up to date and compliant with the latest UK employment law.
• Manage compensation and benefits and lead on annual pay review process including benchmarking of roles.
• Develop HR initiatives that drive employee engagement, productivity, and organisational success.
• Monitor and analyse HR metrics and trends to identify areas for improvement and recommend strategies to enhance HR effectiveness.
• Drive talent acquisition efforts, partnering with hiring managers to attract and onboard top talent while ensuring adherence to equal employment opportunity principles.
• Oversee performance management processes, including goal setting, performance evaluations, and career development plans, to drive employee growth and productivity.
• Develop and deliver HR training programs tailored to enhance the skills and capabilities of managers and employees.
• Build relationships with external HR vendors, consultants, and professional networks to leverage expertise and resources.

Head of HR

• Provide expert guidance and support to managers on employee relations matters, including disciplinary, grievance, absence and performance management cases, ensuring compliance and consistency across the contract
• Support recruitment and onboarding activities across operational and management populations, helping to attract, retain and develop talent within a fast-paced logistics environment
• Partner with operational leaders to support workforce planning, organisational change, shift pattern reviews and business initiatives, ensuring people solutions align with operational requirements
• Deliver coaching and training to managers on HR policies, procedures and employment legislation, building capability and confidence across the leadership population
• Contribute to employee engagement, wellbeing and retention initiatives while supporting wider HR projects and deputising for the Contract HR Manager when required

HR Advisor

• Full scope administrative support across the HR function; onboarding, employee records management, employee relations, benefits administration and compliance, primarily with local labour laws in the UK and Ireland.
• Providing knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance UK & Irish labour law requirements; Providing accurate and timely advice and support to managers and employees
• Working closely with leadership and employees to optimise employee engagement and retention.
• Providing support to employees on various HR-related topics
• Providing collaborative HR policy guidance for compensation, and other areas of the global HR function;
• Collaborating with the hiring manager and the Talent Acquisition team (TA) in all recruitment processes (e.g., compensation benchmark, offer letters, job descriptions, job advertisements etc.);
• Supporting the TA and hiring manager during the interview process to ensure new hires align with company’s culture and recruitment needs;
• Conducting professional employee onboarding and off boarding processes
• Together with management, identifying training needs for teams and individuals, and working closely with the L&D team to customise employee training;
• Supporting HSE representatives to promote programs to create an efficient, healthy, and safe work environment;
• Partnering with Payroll to ensure salary and benefits are administered timely, and utilising HR systems and tools to manage, record and report work activities as well as prepare employee data or reports when required.
• Partnering with HR functional leads and payroll to administer compensation, or other HR issues related to compensation and benefits.

Senior HR Operations Specialist

• Provide employment law and HR advice and guidance
• Identify opportunities for additional consultancy and training services
• Deliver compliant HR advice primarily by telephone
• Maintain accurate records of advice given

Employment Law & HR Officer

• Coordination and administration
• Acting as a key liaison between employees, client HR, payroll, finance, and our external providers and service partners — including share plan administrators and professional services firms
• Coordinating the administrative steps of international assignments to agreed timescales
• Administering employee share plans using a dedicated share management platform (full training provided)
• Supporting the planning and execution of cyclical reward events, ensuring all activities are delivered accurately and within established timelines
• Maintaining accurate case records and documentation across assignments, share plans and reward programmes, and producing regular status reports
• Serving as a point of contact for clients, responding to and resolving ad hoc employee queries clearly, accurately and professionally
• Monitoring service delivery and deadlines, proactively identifying and escalating issues that may impact delivery
• Checking supplier invoices against agreed services and budgets, and flagging discrepancies for approval
• Explaining our processes and services to client employees clearly and accurately
• Performing data analysis, validation and manipulation using Microsoft Excel to support mobility, reward, and reporting requirements
• Identifying opportunities to improve processes, service efficiency, and operational effectiveness
• Building knowledge of the technical side of the role — cross-border tax, social security, compliance, and equity compensation — with the support of the Global Mobility Lead and Global Reward Manager

HR Global Mobility and Shares Administrator

• Lead delivery activities associated with FNZ's UK Employment Rights Reform Programme
• Translate complex legislative requirements into practical and sustainable business solutions
• Drive implementation of employment law reforms across multiple people and operational workstreams
• Partner with Legal, Employee Relations and senior stakeholders to assess legislative developments and implementation requirements
• Manage programme activities, milestones, risks, dependencies and governance requirements
• Support executive reporting, compliance monitoring and audit readiness activities
• Lead the review and redesign of employment policies, procedures and employee relations frameworks
• Develop practical operating models that support legislative compliance while enabling business effectiveness
• Produce governance documentation, manager guidance, toolkits and implementation frameworks
• Ensure all documentation is legally robust, scalable and aligned to organisational requirements
• Establish sustainable approaches for future legislative change implementation
• Support workforce change readiness and consultation planning activities
• Lead implementation planning associated with changes to redundancy, dismissal, consultation and workforce management requirements
• Partner with business leaders to ensure consistent and compliant approaches to employee relations matters
• Support organisational readiness for new employment rights obligations and regulatory expectations
• Design and implement governance frameworks and compliance controls
• Establish audit-ready evidence and documentation supporting legislative compliance
• Lead risk identification, mitigation planning and issue management activities
• Support regulatory readiness and operational risk management initiatives
• Develop and deliver manager capability programmes relating to legislative change
• Create practical learning materials, decision-support tools and guidance resources
• Support People Team upskilling activities across multiple disciplines
• Lead communication and change adoption initiatives across the UK workforce
• Drive the embedding of new policies, frameworks and ways of working
• Act as a trusted subject matter expert for complex employee relations and employment law matters
• Provide strategic guidance on emerging risks and legislative developments
• Drive continuous improvement across ER frameworks, policies and governance processes
• Influence senior stakeholders to support successful implementation and sustained compliance

Employee Relations Transformation Lead

• Analyse and evaluate current HR processes, identifying opportunities for standardisation, automation, and continuous improvement
• Support the HR user community with system usage, process guidance, reporting requirements, and data maintenance activities
• Partner with HR, Finance, Technology, and Transformation teams to design and implement process and system improvements
• Translate business requirements into scalable HR technology solutions, ensuring alignment with organisational objectives
• Manage and support Workday HCM processes, configurations, and enhancements
• Facilitate workshops with stakeholders to understand business challenges and define future-state processes
• Support change management activities associated with HR transformation initiatives, including testing, training, communications, and adoption planning
• Coordinate system releases, enhancements, and upgrades, including testing and deployment activities
• Maintain process documentation, governance frameworks, and operating procedures
• Monitor system performance, integrations, and data quality, ensuring issues are identified and resolved proactively
• Collaborate with Information Security and Technology teams to ensure compliance with security, access, and governance requirements
• Support reporting and analytics initiatives that enable data-driven decision making across HR and Finance functions
• Participate in transformation programmes and special projects as required

HR Process Analyst

• Deliver a responsive and personalised HR service, aiming to resolve queries at first point of contact.
• Provide guidance and support to employees and managers on HR policies, processes, and employee relations matters.
• Process employee lifecycle transactions, including flexible working requests, maternity leave, organisational changes, and leavers.
• Support managers with probation reviews, performance management, and absence processes, helping to build capability across the business.
• Review and assess employee relations cases, escalating complex matters to specialist teams where appropriate.
• Maintain accurate organisational structures and employee records within HR systems.
• Administer payroll activities, including resolving pay queries and supporting payroll accuracy through reporting and analysis.
• Support change and transformation activities, including restructures, TUPE transfers, and changes to terms and conditions.
• Provide advice on reward and benefits queries.
• Ensure compliance with GDPR requirements, including handling Subject Access Requests.
• Maintain HR documentation, process maps, and knowledge materials to support continuous improvement.
• Build strong relationships with stakeholders across the business and contribute to enhancing the overall employee experience.

HR Hub Advisor

• Define and deliver the regional vision for Employee Relations, Labor Relations, and HR Generalist services across EMEA
• Build data-driven risk mitigation strategies
• Lead a dedicated regional team of professionals in a matrixed environment
• Serve as a strategic partner to HR Centers of Excellence and business leaders
• Architect and execute the EMEA-wide labor relations strategy
• Oversee complex collective bargaining
• Manage relationships with Works Councils and unions
• Optimize a hybrid HR generalist model
• Drive transformational change aligned with global business goals
• Build and implement regional tracking systems

EMEA Employee Relations – Generalist Leader

• Partner closely with Team Leads and Managers across the Patient Experience team to provide day-to-day HR support and guidance on all matters employee relations, performance management & development and people coaching.
• Act as a trusted advisor on people matters including performance management, wellbeing, absence, conduct and employee relations
• Support the full employee lifecycle from induction and probation through to progression and offboarding
• Coach and support managers to lead confidently, effectively and in line with company culture and values
• Work closely with recruitment and onboarding teams to ensure a smooth and positive experience for all new starters
• Support and lead on employee relations matters including investigations, performance concerns, welfare discussions and probation reviews
• Collaborate with the Head of People & Talent on key people initiatives, process improvements and wider People projects
• Help embed and improve key people processes such as engagement surveys, performance check-ins, recognition initiatives and manager development
• Use data, trends and employee feedback to identify opportunities for improvement and proactively solve problems
• Support policy implementation and provide practical HR guidance in line with UK employment law and best practice
• Build strong relationships across operational teams and become a trusted and visible People partner within the business
• Support change, growth and organisational development as the business continues to scale rapidly

HR Partner – ER, Performance, Leadership

• Provide essential operational and administrative support across the UK People function.
• Manage high-volume employee lifecycle processes, HR system updates, recruitment administration, absence administration and employee queries.
• Work closely with the People Team, Payroll, Customer Service, hiring managers and operational stakeholders to ensure employee data, documentation and HR processes are completed accurately and on time.
• Handle confidential employee information in a fast-paced environment.
• Key support role within the People Team.

HR Administrator

• Supporting approximately 650 employees, you will play a key role in delivering an efficient and customer-focused HR service.
• You will manage a broad range of HR administration activities, including recruitment coordination, onboarding, right to work checks, contracts, employee records, payroll changes and compliance processes.
• You will also be responsible for ensuring HR systems and documentation are accurate and maintained to a high standard.
• Alongside your administrative responsibilities, you will provide first-line HR advice to managers and employees, supporting routine employee relations matters such as absence management, probation reviews and policy guidance.
• You will have the opportunity to develop your experience in more complex employee relations cases, organisational change activity and HR projects, working closely with the Head of HR.

HR Advisor – Education

• Proactive collaboration with senior leadership and global HR team
• Drive HR initiatives, talent strategies, and organizational development activities
• Leadership consulting and coaching
• Employee relations and coaching
• Planning and meeting facilitation
• Elevating company culture to support high performance
• Collaborate and manage complex people and business issues

Senior HR Business Partner

• Partner with Managing Director and senior management
• Own colleague brand immersion project
• Support stakeholders through change management
• Work closely with L&D Manager on development projects
• Chair Culture Champs and prepare monthly meeting slides

HR Business Partner

• Provide administrative and operational support to the People Team, ensuring HR processes and colleague records are maintained accurately and efficiently
• Support onboarding, inductions and employee lifecycle activities
• Assist managers with people-related processes, including absence management, investigations, disciplinary administration and general HR guidance
• Produce and maintain HR reports, people data and site records, ensuring information remains accurate, confidential and GDPR compliant
• Support colleague engagement, wellbeing, diversity and inclusion initiatives

HR Assistant

• Act as the site HR lead, providing expert advice and guidance on employment law
• Coach, support and challenge managers on employee relations matters
• Lead recruitment, workforce planning and retention activities
• Produce and analyse HR metrics and management information
• Build strong relationships with colleagues, managers and external partners

Senior HR Advisor

• Provide comprehensive generalist HR support to operational and managerial colleagues
• Get involved in employee relations activity, such as grievances, disciplinary processes and absence management
• Proactively develop the HR strategy with an eye for continuous improvement and compliance
• Monitor and provide HR Manager with management information relating to HR matters, such as headcount, turnover and absence

Human Resources jobs in United Kingdom

See all jobs on JobTailor