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Cantourage UK

HR Partner – ER, Performance, Leadership

Cantourage UK

HR Partner at Montu in a hybrid role supporting employee relations and managerial guidance in a fast-paced environment. Collaborating with teams to improve employee experience and management capabilities.

Posted 7/14/2026full-timeLondon • 🇬🇧 United KingdomSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in employee relations, performance management, and coaching within a fast-paced, high-growth environment. Proficient in supporting the full employee lifecycle and implementing HR policies in line with UK employment law.

Highest-signal resume keywords
HR Business Partner ExperienceEmployee Relations ManagementPerformance Management SupportCommunication and Relationship-Building SkillsUK Employment Law Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Employee Lifecycle ManagementPerformance DevelopmentCoaching and MentoringData Analysis for HRPolicy Implementation
Soft Skills
Problem-Solving MindsetAdaptability in AmbiguityOrganizational SkillsInfluencing Skills
Tools & Technologies
HR SystemsHiBob
Industry Keywords
People ManagementEmployee EngagementOrganizational DevelopmentFrontline Team Support

About the role

Key responsibilities & impact
  • Partner closely with Team Leads and Managers across the Patient Experience team to provide day-to-day HR support and guidance on all matters employee relations, performance management & development and people coaching.
  • Act as a trusted advisor on people matters including performance management, wellbeing, absence, conduct and employee relations
  • Support the full employee lifecycle from induction and probation through to progression and offboarding
  • Coach and support managers to lead confidently, effectively and in line with company culture and values
  • Work closely with recruitment and onboarding teams to ensure a smooth and positive experience for all new starters
  • Support and lead on employee relations matters including investigations, performance concerns, welfare discussions and probation reviews
  • Collaborate with the Head of People & Talent on key people initiatives, process improvements and wider People projects
  • Help embed and improve key people processes such as engagement surveys, performance check-ins, recognition initiatives and manager development
  • Use data, trends and employee feedback to identify opportunities for improvement and proactively solve problems
  • Support policy implementation and provide practical HR guidance in line with UK employment law and best practice
  • Build strong relationships across operational teams and become a trusted and visible People partner within the business
  • Support change, growth and organisational development as the business continues to scale rapidly

Requirements

What you’ll need
  • Strong HRBP experience within a fast-paced, high-growth or operational environment where you have been supporting new & seasoned managers with complex people management, performance and development challenges.
  • Experience supporting large frontline or customer-focused teams is highly desirable
  • Comfortable working in ambiguity and adapting quickly as priorities evolve
  • Confidence handling employee relations matters with a calm, fair and pragmatic approach
  • Strong communication and relationship-building skills with the ability to influence and support managers at different levels
  • Highly organised with the ability to manage multiple priorities and competing demands
  • A proactive, solutions-focused mindset with a willingness to roll up your sleeves and get stuck in
  • Self-sufficient and comfortable working remotely whilst collaborating closely with UK-based teams
  • Working knowledge of UK employment law is beneficial but not essential
  • Experience using HR systems such as HiBob is advantageous but not required.

Benefits

Comp & perks
  • 25 days holiday (rising to 27 after year one and 30 after year three) + usual bank holidays
  • Up to 5% employer matching contributions
  • Work-from-home options, cycle-to-work scheme, private healthcare and more
  • Collaborate across teams and represent Montu at events, with support to grow your skills and impact
  • Enhanced Maternity & Paternity Leave