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HR Partner – ER, Performance, Leadership
Cantourage UKHR Partner at Montu in a hybrid role supporting employee relations and managerial guidance in a fast-paced environment. Collaborating with teams to improve employee experience and management capabilities.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in employee relations, performance management, and coaching within a fast-paced, high-growth environment. Proficient in supporting the full employee lifecycle and implementing HR policies in line with UK employment law.
Highest-signal resume keywords
HR Business Partner ExperienceEmployee Relations ManagementPerformance Management SupportCommunication and Relationship-Building SkillsUK Employment Law Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Employee Lifecycle ManagementPerformance DevelopmentCoaching and MentoringData Analysis for HRPolicy Implementation
Soft Skills
Problem-Solving MindsetAdaptability in AmbiguityOrganizational SkillsInfluencing Skills
Tools & Technologies
HR SystemsHiBob
Industry Keywords
People ManagementEmployee EngagementOrganizational DevelopmentFrontline Team Support
About the role
Key responsibilities & impact- Partner closely with Team Leads and Managers across the Patient Experience team to provide day-to-day HR support and guidance on all matters employee relations, performance management & development and people coaching.
- Act as a trusted advisor on people matters including performance management, wellbeing, absence, conduct and employee relations
- Support the full employee lifecycle from induction and probation through to progression and offboarding
- Coach and support managers to lead confidently, effectively and in line with company culture and values
- Work closely with recruitment and onboarding teams to ensure a smooth and positive experience for all new starters
- Support and lead on employee relations matters including investigations, performance concerns, welfare discussions and probation reviews
- Collaborate with the Head of People & Talent on key people initiatives, process improvements and wider People projects
- Help embed and improve key people processes such as engagement surveys, performance check-ins, recognition initiatives and manager development
- Use data, trends and employee feedback to identify opportunities for improvement and proactively solve problems
- Support policy implementation and provide practical HR guidance in line with UK employment law and best practice
- Build strong relationships across operational teams and become a trusted and visible People partner within the business
- Support change, growth and organisational development as the business continues to scale rapidly
Requirements
What you’ll need- Strong HRBP experience within a fast-paced, high-growth or operational environment where you have been supporting new & seasoned managers with complex people management, performance and development challenges.
- Experience supporting large frontline or customer-focused teams is highly desirable
- Comfortable working in ambiguity and adapting quickly as priorities evolve
- Confidence handling employee relations matters with a calm, fair and pragmatic approach
- Strong communication and relationship-building skills with the ability to influence and support managers at different levels
- Highly organised with the ability to manage multiple priorities and competing demands
- A proactive, solutions-focused mindset with a willingness to roll up your sleeves and get stuck in
- Self-sufficient and comfortable working remotely whilst collaborating closely with UK-based teams
- Working knowledge of UK employment law is beneficial but not essential
- Experience using HR systems such as HiBob is advantageous but not required.
Benefits
Comp & perks- 25 days holiday (rising to 27 after year one and 30 after year three) + usual bank holidays
- Up to 5% employer matching contributions
- Work-from-home options, cycle-to-work scheme, private healthcare and more
- Collaborate across teams and represent Montu at events, with support to grow your skills and impact
- Enhanced Maternity & Paternity Leave