WashU IT

Data Scientist

• Provides specialized Human Capital Management (HCM), compensation, time/absence or academic information oversight and support
• Addresses complex to highly complex processes, policies and transactions within the University across multiple schools and departments
• Provides internal/external operational training, direction and oversight to the team responsible for data entry
• Serves as key point person to departments for payroll and other HCM support.

Academic Data Lead – Human Resources

Manager

• Manages account posting and/or receivable and collection activities of department
• Provides reporting on accounts reimbursement and/or A/R activity
• Develops and maintains systems for account management, data entry, collections and general operations of Accounts Receivable (A/R)
• Develops income projections and long-range plans for obtaining them
• Provides monthly income, cost center and ad hoc reporting to Business Manager
• Maintains environment and training opportunity compatible with growth and development of staff
• Oversees office staffing, ensuring appropriate staffing levels
• Provides managerial guidance to assistant managers to meet monthly/annual goals
• Maintains and updates master fee schedule
• Prepares and monitors patient accounts annual income and expense budget under direction of Business Manager
• Serves as liaison to third party payers, vendors, medical center personnel, patients and/or their families in problem situations when necessary
• Assists with the development of A/R charge and collection policies
• Assists with contract negotiations with third-party payers
• Assists supervisors in recruiting personnel needed

Manager, Patient Accounts – Department of Medicine

Billing Specialist

• Performs insurance follow-up billing and collection duties on various financial classifications to ensure timely and accurate payment of physician charges
• Reviews patient accounts to verify the accuracy of information including insurance, eligibility, invoice resolution, correspondence, remittances, requests for additional information, or other appropriate handling
• Utilizes Epic, system tools, and payer websites for claim submission, claim status, attachments, eligibility, and authorization/referral inquiry
• Consistently meets the Quality Assurance (QA) and meaningful efficiency standards of working invoices/accounts each day and follows best practices for one-touch resolution as established within the department
• Interacts with management and staff members to discuss issues
• Performs other duties as assigned by the supervisor and/or manager

Insurance Billing/Collection Assistant II – Physicians Billing Service

Operations

• Leading team efforts on department specific collection within a payor
• Assisting staff with resolving department specific issues
• Identifying and resolving department and payor trends
• Assisting manager or supervisor with special projects
• Motivating staff/promoting team effort and department goals

Team Lead, Operations – Ophthalmology

Clinical Research

• Assists in developing plans for research projects and discusses the interpretation of results
• Collaborates in the preparation of manuscripts for publications and preparation of grant proposals to sponsoring agencies
• Assists in the preparation of amendments to protocols and/or modifications to study design as appropriate
• Coordinates the development of forms, questionnaires and the application of research techniques
• Assists in writing instructional procedure manuals for study progress, data collection and coding
• Reviews journals, abstracts and scientific literature to keep abreast of new developments
• Implements and manages all phases of study/protocol
• Ensures compliance with protocol guidelines and requirements of regulatory agencies
• Establish record-keeping systems
• Makes assessments and determinations of participants’ progress in the study
• Analyzes, investigates and reports adverse events
• Evaluates and interprets collected clinical data as appropriate
• Prepares oral or written presentations or reports and analyses setting forth progress trends and provides recommendations or conclusions of the same.
• Performs other duties as assigned.

Clinical Research Coordinator II – Neurology

Community Manager

• Coordinate the design, management, facilitation and documentation of multiple projects
• Split time between implementing community-based research projects and coordinating knowledge management activities
• Provides administrative/operational oversight of assigned program/project
• Develops project/program goals, objectives and plans in collaboration with management
• Oversees implementation of project plan; monitors, tracks and evaluates progress
• Assists in development/management of department budget/finances
• May manage/oversee work of staff and/or student workers
• Conducts research, collects/analyzes data, and oversees data entry
• Performs other duties as assigned

Program Coordinator – Community Based Modeling

Analyst

• Ensuring effective and efficient workflow processes for the PBS AR Management Team
• Auditing staff performance
• Creating and maintaining written guidelines
• Assisting with onboarding of new hires with workflow training
• Reviewing workflow to ensure quality and accuracy among staff
• Monitoring accuracy of AR staff work performance
• Providing support and feedback to management
• Collaborating on benchmarks for quality and efficiency

Quality Control Analyst – Physicians Billing Service

• Collect and process behavioral evaluations, standardized videos, and motor exams during clinical appointments for the Movement Disorders Center
• Maintain and update computer database of behavioral testing data
• Log forms received and file as appropriate
• Prepare reports from the database to include weekly reports and other reports as requested
• Receive and disseminate study-related regulatory documents and correspondence
• Assist in screening documents for completeness and compliance with protocol and appropriate regulations
• Investigate incomplete, inaccurate or missing documents to ensure accuracy and completeness of data
• Communicate and coordinate with other study personnel as required
• Attend routine meetings and other meetings related to the clinical research

Clinical Research Study Assistant I – Neurology

Compliance

• Develops and maintains a working knowledge of the programs and directives of the department.
• Researches complex relationships and transactions; monitors for compliance and investigates instances of non-compliance.
• Reviews and evaluates faculty and non-faculty personal financial relationships related to research.
• Provides advice and counsel regarding University’s policies and processes and federal regulations.
• Submits appropriate reports to federal, state, sponsor or regulatory agencies.

Compliance Specialist – Time Limited

Therapist

• Assist and support the Therapy Practice, clinicians, and staff with patient flow and smooth running of a fast-paced office
• Perform all aspects of a scheduler and customer service representative, by telephone
• Ensure accuracy of data entered into the scheduling system including scheduling transactions, registration, entering demographic, and insurance/referral information
• Serve as liaison to consumers (staff, patients, healthcare professionals and general public)
• Advocate for patients’ needs
• Responsible for registration and scheduling of new and returning patient appointments
• Cancel, reschedule, and obtain/document necessary referrals, in Epic, for patient appointments
• Assist consumers regarding appointment information, systems, procedures, and resources in a timely, efficient, and courteous manner
• Manage internal and external referral orders and assess consumers’ needs

Clinical Service Representative II – Program in Physical Therapy

Director

• Lead three dynamic teams responsible for developing and supporting innovative integration & automation solutions on the Workday and Mulesoft platforms
• Guide strategic Workday platform initiatives for three business units managing their functional areas in Workday (HR, FIN, STU)
• Ensure continued strategic alignment between Workday and the wider WashU ecosystem
• Manage the intake and prioritization of all integrations involving Workday
• Cultivate a culture of innovation and excellence within the team
• Provide analysis, planning, organization, communication, and management necessary to support all aspects of operations within the team
• Manage a team of managers and professional staff
• Participate in management discussions and planning at the department level
• Act on behalf of Director in his/her absence

Assistant Director – Workday Integrations and Automation

Social Media Manager

• Develop, write, and execute communication plans for clinical operations initiatives
• Create, write, edit, and proofread content for various channels (newsletters, email updates, website, intranet, etc.)
• Serve as communications liaison between clinical operations leadership and stakeholders
• Coordinate with marketing, media relations, and digital teams to develop creative assets
• Assist with crisis communications or urgent operational communications
• Uphold consistency in messaging and branding
• Develop, write, and maintain clinic-based patient education materials
• Perform other duties as assigned

Senior Coordinator, Marketing and Social Media

Human Resources

• Reviews biomedical and behavioral research studies for compliance with Federal regulations and institutional policies.
• Identifies issues that must be addressed to approve research under expedited procedure.
• Communicates with investigators to facilitate the review process.
• Maintains working knowledge of current regulations impacting human subject research.
• Provides guidance to research coordinators and investigators preparing IRB applications.
• Serves as a primary reviewer and voting member of a convened IRB.
• Participates in educational presentations to colleagues and at national IRB meetings.

Expedited Review Specialist – Human Resource Protection Office Reserve

Bookkeeper

• Coordinates purchasing, billing, and collection activities
• Maintains statistics, records, or accruals
• Assists in grant or budget preparation and payroll
• Monitors and purchases office supplies and lab equipment
• Facilitates price comparisons and maintains equipment inventory and asset records
• Processes receiving of division purchase orders and approval of documents
• Maintains division funds and accounts, assigns account numbers to orders ensuring compliance with granting agency guidelines
• Prepares requisitions, check requests, petty cash reimbursements, reconciles monthly ledgers, and monitors open encumbrances
• Processes payroll, changes of status, and attendance records for employees
• Provides back-up coverage for clinical secretary and Division Administrator when needed

Departmental Accounting Assistant – Department of Medicine Business Office

Insurance

• Performs advanced follow-up on insurance billing and collection activities.
• Makes collection calls, verifies accuracy of insurance records and claims.
• Contacts insurance companies and collection agencies to expedite payments.
• Reviews patient accounts and utilizes Epic system tools for claim submission and status checks.
• Supports customer service unit in answering billing and collection questions.
• Assists with training new staff and works on special projects as assigned.