WashU IT

Software Engineer

• Join us as an HPC Engineering Intern (DevOps) and help automate and harden cluster provisioning and configuration using tools like Ansible
• Build and extend monitoring and alerting dashboards to surface performance and health metrics
• Write and maintain clear runbooks and documentation
• Collaborate with engineers to troubleshoot real production problems
• Convert legacy scripts into Ansible playbooks for Infrastructure as Code
• Create custom dashboards in Datadog to surface high-level system health
• Update and improve operational procedures and runbooks
• Validate and troubleshoot code and automation to ensure reliable operation of HPC workflows and AI pipelines
• Assist with integrating AI algorithms into existing systems and CI/CD pipelines

HPC Engineering Intern

Billing Specialist

• Perform insurance follow-up billing and collection duties on various financial classifications to ensure timely and accurate payment of physician charges
• Review patient accounts to verify information including insurance, eligibility, invoice resolution, correspondence, and requests for additional information
• Utilize Epic, system tools, and payer websites for claim submission, status, attachments, eligibility, and inquiry
• Make collection calls to insurance companies and/or patients
• Contact insurance companies regarding posting payments and collection agencies about payment reports
• Support customer service unit in answering billing and collection questions
• Assist with training new staff and special projects
• Consistently meet Quality Assurance standards and work efficiency metrics

Insurance Billing/Collection Assistant III – Pre-Certification Services

Administration

• Partner with University stakeholders to understand key use-cases and requirements
• Perform complex research, analyze technology, consult vendors, and apply best practices
• Evaluate potential risks to the service and applications
• Advise end users on application best practices and functionality on complex applications
• Respond to and resolve complex incidents/requests submitted by customers
• Create and maintain documentation related to services
• Plan, review, coordinate, and socialize impact of vendor managed application upgrades
• Engage regularly with vendors to understand application product release roadmaps
• Validate, test, and implement solutions
• Develop complex test plans as needed

Application Analyst III – Research Administration

• Plays a vital role in the sponsor project life cycle ensuring research proposals adhere to sponsor guidelines
• Supports faculty, center directors, and staff throughout the pre-award stage of sponsored projects, including proposal preparation and submission
• Manages a portfolio of faculty post-award and payroll sourcing activities with minimal supervision for a research-intensive department
• Provides oversight and day-to-day management of research administration
• Performs pre-award job duties in response to specific proposal guidelines for complex proposals
• Works with faculty in proposal preparation and submission
• Manages budgeting, analysis, and justifications for proposals
• Acts as liaison between the Chair, Faculty, and Department Administrators
• Stays current on federal and university developments regarding research administration and regulations
• Monitors and works with PI to submit annual agency reports
• Oversees and coordinates proper transfer of PI grants and contracts
• Serves as responsible for the closure of complex sponsored projects accounts
• Coordinates the necessary support with internal and external requests for grant-related information

Research Administrator – Neurology

Clinical Research

• Assist investigators in coordinating clinical research studies focused on Epilepsy and rare pediatric diseases
• Implement and manage all phases of study/protocol; ensure compliance with protocol guidelines and regulatory agency requirements
• Establish record-keeping systems; assess and determine participants’ progress in the study
• Analyze, investigate, and report adverse events; make relevant decisions regarding participant inclusion
• Serve as liaison with funding or sponsoring agency; recruit and enroll study participants
• Explain purpose of study and obtain informed consent packets from participants
• Administer/tests lab and clinical assessments to ensure timely completion of protocol requirements
• Evaluate and interpret collected clinical data; prepare oral or written presentations or reports

Clinical Research Coordinator I – Neurology

Bookkeeper

• Assists in preparation of financial and budget reports, forecasts and annual reports
• Collects data and reporting according to established organizational accounting procedures
• Compiles financial, operating and special reports/studies as directed
• Prepares/presents analyses of ongoing and proposed projects/studies including costing and financial projection models
• Assists in development of short/long term strategic financial operational plans
• Verifies department accounting record entries, journals and postings
• Explains organizational policies/procedures to department accounting/finance staffs
• Acts as backup for department accounting/purchasing functions

Financial Accounting Assistant – Surgery

Accounting Manager

• Handles all aspects of purchasing
• Maintains journals, reconciles and reports Accounts Receivable
• Processes daily cash receipts, divisional audits, and departmental accounts
• Orders supplies and equipment, comparing prices and specifications
• Maintains receipts and refunds on Financial System and IDX
• Prepares journals to allocate income and verifies accuracy of refunds and charges
• Handles maintenance contracts and renewals
• Processes payment of services and goods received by appropriate documentation
• Performs various audits and maintains receipts of daily deposits
• Maintains varied accounting reports and purchasing documentation
• Processes payments from mail and lock box, tracking daily receipts
• Monitors incorrect orders and damaged goods from vendors, returning them as necessary
• Assists with special projects and distributes paychecks

Accounting and Purchasing Assistant II – Ophthalmology

• Responsible for coordinating components of project plans.
• Makes decisions regarding planning and implementation of project plans.
• Assists with regulatory requirements and reporting.
• Develops study protocols, data collection instruments, recruitment materials, and other research forms.
• Collects, manages, and supports analysis of qualitative and quantitative data.
• Recruits and retains project participants.
• Collaborates with clinical partners in protocol development and implementation.
• Disseminates project findings: prepares summaries, presents at scientific conferences, and participates in manuscript preparation.
• Contributes to major sections or develops whole products as a result of project plans.
• Hires, oversees, and provides daily management and guidance for research assistants and other research staff.
• Maintains regular communication with PI, project consultants, and investigators.
• Performs other duties as assigned.

Clinical Research Coordinator II – School of Public Health

Administrative Assistant

• Provide support to the Academy Director and programs within the Academy of Educators (AoE)
• Perform project management to ensure all AoE programming/membership/awards is planned and implemented efficiently and effectively
• Coordinate and implement AoE programming/membership/awards including planning, scheduling, ordering, communication, A/V, website updates, agenda setting
• Plan events for AoE including Education Day, Teachfest Royale, Speed Mentoring/Networking, and social events
• Collaborate and coordinate with internal and external stakeholders for various logistical needs
• Assist with program evaluation and basic level data analysis including survey creation and data tracking
• Perform administrative duties to assist the AoE in running streamlined processes

Administrative Coordinator II

• Performs a variety of research, database, and clerical duties of a routine and technical nature in support of clinical research
• Coordinates administration, management, participant recruitment, and collection of behavioral and neuroimaging data for research studies
• Maintains and updates site demographics on computer database
• Logs forms received and file as appropriate
• Prepares reports from database to include weekly reports and other reports as requested
• Receives and disseminates study-related regulatory documents and correspondence
• Assists in screening documents for completeness and compliance with protocol and appropriate regulations
• Investigates incomplete, inaccurate or missing documents to ensure accuracy and completeness of data
• Communicates and coordinates with study personnel as required
• Attends routine meetings and other meetings related to clinical research

Clinical Research Study Assistant I – Radiology

Technical Project Manager

• Provides technical leadership and oversight for the modernization of the Office of Technology Management’s (OTM) intellectual property database and reporting systems.
• Directs the full project lifecycle—from requirements definition to final implementation.
• Builds consensus across a diverse stakeholder landscape and manages external vendor relationships.
• Develops and communicates project goals, responsibilities, expectations, risks and feedback with all parties.
• Analyzes and selects appropriate project management methodologies to develop plans.
• Tracks and monitors project health utilizing standard metrics for schedule, scope, budget and stakeholder engagement.
• Manages execution of project plans to support the ongoing needs of the IT department’s customers.

IT Project Manager – Office of Technology Management

Medical Billing and Coding

• Reviews medical record documentation to determine appropriate billing codes and necessary documentation
• Codes evaluation and management to appropriate CPT code and diagnosis to appropriate ICD-9 code
• Meets with physicians to review documentation and secure signature of unsigned dates
• Assists with efforts to increase physician awareness of documentation requirements
• Prepares case reports and initiates follow-up for billing process

Certified Coder – Neurology

• Responsible for appealing claims denied by third-party payers
• Creates appropriate letters and compiles documentation to substantiate the validity of claims
• Investigates and problem solves reimbursement issues in collaboration with other coding staff and faculty
• Works directly with physicians and other clinical staff as needed to provide documentation feedback and to develop appeals
• Researches payer policies and processes
• Reviews clinical documentation in the medical record to identify all pertinent facts necessary to select the comprehensive diagnoses and procedures that fully describe the patient's conditions and treatment
• Codes evaluation and management services to the appropriate CPT code level
• Ensures ICD codes are linked appropriately to services provided
• Responsible for charge corrections when necessary
• Works assigned Epic Work queues, CRM tasks, and reviews remittance advice for rejections and accuracy of payment amounts as needed
• Identifies invoices that have been rejected per department criteria
• Performs accounts receivable (AR) functions in the Epic billing system, including updating insurance information, demographics
• Completes special projects as assigned

Certified Coder – Physicians Billing Service

• Performs advanced billing and collection activities
• Acts as Lead IBC Assistant
• Makes collection calls, verifying accuracy and completeness of claims
• Contacts insurance companies and collection agencies to expedite payments
• Handles discounts, adjustments, and charge corrections
• Makes collection calls to ensure timely payment of claims
• Reviews remittance advises for rejection and accuracy
• Verifies accuracy and completeness of charge tickets
• Monitors attachments for claims to obtain maximum reimbursements
• Supports customer service unit in answering billing and collection questions

Insurance Billing/Collection Assistant III – Physicians Billing Service

Network Engineer

• Provides technical and analytical support for networking and enterprise network planning
• Troubleshoots network performance issues and assists NOC analysts
• Configures and manages central network components
• Establishes policies and procedures for managing the network
• Prepares and maintains detailed network documentation
• Configures and manages security perimeter devices