WashU IT

Compliance

• Develops and maintains a working knowledge of the programs and directives of the department.
• Researches complex relationships and transactions; monitors for compliance and investigates instances of non-compliance.
• Reviews and evaluates faculty and non-faculty personal financial relationships related to research.
• Provides advice and counsel regarding University’s policies and processes and federal regulations.
• Submits appropriate reports to federal, state, sponsor or regulatory agencies.

Compliance Specialist – Time Limited

Therapist

• Assist and support the Therapy Practice, clinicians, and staff with patient flow and smooth running of a fast-paced office
• Perform all aspects of a scheduler and customer service representative, by telephone
• Ensure accuracy of data entered into the scheduling system including scheduling transactions, registration, entering demographic, and insurance/referral information
• Serve as liaison to consumers (staff, patients, healthcare professionals and general public)
• Advocate for patients’ needs
• Responsible for registration and scheduling of new and returning patient appointments
• Cancel, reschedule, and obtain/document necessary referrals, in Epic, for patient appointments
• Assist consumers regarding appointment information, systems, procedures, and resources in a timely, efficient, and courteous manner
• Manage internal and external referral orders and assess consumers’ needs

Clinical Service Representative II – Program in Physical Therapy

Director

• Lead three dynamic teams responsible for developing and supporting innovative integration & automation solutions on the Workday and Mulesoft platforms
• Guide strategic Workday platform initiatives for three business units managing their functional areas in Workday (HR, FIN, STU)
• Ensure continued strategic alignment between Workday and the wider WashU ecosystem
• Manage the intake and prioritization of all integrations involving Workday
• Cultivate a culture of innovation and excellence within the team
• Provide analysis, planning, organization, communication, and management necessary to support all aspects of operations within the team
• Manage a team of managers and professional staff
• Participate in management discussions and planning at the department level
• Act on behalf of Director in his/her absence

Assistant Director – Workday Integrations and Automation

Social Media Manager

• Develop, write, and execute communication plans for clinical operations initiatives
• Create, write, edit, and proofread content for various channels (newsletters, email updates, website, intranet, etc.)
• Serve as communications liaison between clinical operations leadership and stakeholders
• Coordinate with marketing, media relations, and digital teams to develop creative assets
• Assist with crisis communications or urgent operational communications
• Uphold consistency in messaging and branding
• Develop, write, and maintain clinic-based patient education materials
• Perform other duties as assigned

Senior Coordinator, Marketing and Social Media

Human Resources

• Reviews biomedical and behavioral research studies for compliance with Federal regulations and institutional policies.
• Identifies issues that must be addressed to approve research under expedited procedure.
• Communicates with investigators to facilitate the review process.
• Maintains working knowledge of current regulations impacting human subject research.
• Provides guidance to research coordinators and investigators preparing IRB applications.
• Serves as a primary reviewer and voting member of a convened IRB.
• Participates in educational presentations to colleagues and at national IRB meetings.

Expedited Review Specialist – Human Resource Protection Office Reserve

Bookkeeper

• Coordinates purchasing, billing, and collection activities
• Maintains statistics, records, or accruals
• Assists in grant or budget preparation and payroll
• Monitors and purchases office supplies and lab equipment
• Facilitates price comparisons and maintains equipment inventory and asset records
• Processes receiving of division purchase orders and approval of documents
• Maintains division funds and accounts, assigns account numbers to orders ensuring compliance with granting agency guidelines
• Prepares requisitions, check requests, petty cash reimbursements, reconciles monthly ledgers, and monitors open encumbrances
• Processes payroll, changes of status, and attendance records for employees
• Provides back-up coverage for clinical secretary and Division Administrator when needed

Departmental Accounting Assistant – Department of Medicine Business Office

Insurance

• Performs advanced follow-up on insurance billing and collection activities.
• Makes collection calls, verifies accuracy of insurance records and claims.
• Contacts insurance companies and collection agencies to expedite payments.
• Reviews patient accounts and utilizes Epic system tools for claim submission and status checks.
• Supports customer service unit in answering billing and collection questions.
• Assists with training new staff and works on special projects as assigned.

Insurance/Billing Collection Assistant III – Anesthesiology

Administration

• Plays a vital role in the sponsor project life cycle, ensuring that research proposals adhere to sponsor guidelines and are successfully submitted.
• Supports faculty, center directors, and staff throughout the pre-award stage of sponsored projects, including proposal preparation and submission, just-in-time requests, and compliance.
• Manages a portfolio of faculty post-award and payroll sourcing activities with minimal supervision/oversight for a research-intensive department.
• Provides oversight and day-to-day management of research administration.
• Performs pre-award job duties in response to specific proposal guidelines and terms and conditions for complex proposals.
• Works with faculty in proposal preparation and submission.
• Manages budgeting, analysis, justifications for proposals; gathers information for protocols and non-technical proposal components as needed.
• Acts as liaison between the Chair, Faculty, and Department Administrators (DAs).
• Stays current on federal and university developments regarding research administration and complex regulations.
• May coordinate the submission, work with PI to prepare budget, obtain pricing quotes from other departments.
• Compiles and ensures accurate regulatory compliance of necessary data collected from various sources.
• Works with Principal Investigator to compile and submit the entire grant according to established agency/university guidelines.
• Prepares and reviews all agency forms for submission.
• Enters grant budgeting documents on-line, as needed.
• Obtains PI and institutional signatures for proposal submissions.
• Initiates subaward setup through SUBS system.
• Uploads pre-award documents and handoffs to Post-award to enter fund number.
• Coordinates with the Post-award unit and OSRS to ensure timely implementation of contracts and subcontracts.
• Serves as responsible for the oversight and management of research administration.
• Implements and maintains procedures to ensure efficient workflow; responsible for the proper training of staff.
• Manages reviews of more complex notice of award (NOA), including tracking and maintaining online database of grants submitted, awarded, rejected.

Research Administrator – Radiology

Billing Specialist

• Performs patient registration and follow-up on insurance billing and collection activities
• Verifies accuracy and completeness of insurance records and claims
• Makes collection calls to insurance companies and patients
• Reviews remittance advises for rejection and accuracy of payment amounts
• Contacts insurance companies regarding posting payments and collection agencies regarding payment reports
• Supports customer service unit in answering billing and collection questions
• Acts as back-up support for Accounts Receivable staff during peak times

Insurance Billing/Collection Assistant II – Emergency Medicine

Medical Billing and Coding

• Reviews medical record documentation to determine appropriate billing codes
• Codes evaluation and management to appropriate CPT code
• Codes diagnosis to appropriate ICD-9 code
• Meets with physicians to review documentation and tags files for follow up
• Assists coders with medical terminology and policy interpretation

Certified Coder – Surgery

Procurement

• Overseeing purchasing and inventory control of the warehouse
• Negotiating and securing pricing
• Receiving incoming shipments of merchandise or other materials
• Verifying correctness of shipments against bills of lading, invoices, etc.
• Keeping records of goods received
• Reporting damaged goods and shortages
• Keeping stock in orderly arrangement
• Utilizing Yardi software to track and maintain inventory
• Purchase order processing and auditing of all received items
• Working closely with accounts payable coordinator to process paperwork in a timely manner
• Distributing parts and maintaining building and unit keys to vendors and the maintenance team

Purchasing Coordinator

• Performs collection follow-up duties on specific financial classifications such as commercial insurance, self-pay, Medicare, and Medicaid claims
• Makes collection calls to insurance companies and patients to ensure timely payment of claims
• Reviews remittance advises for rejection and accuracy of payment amounts
• Verifies accuracy and completeness of charge tickets, monitors attachments for claims to obtain maximum reimbursement
• Contacts insurance companies regarding posting payments and collection agencies regarding payment reports
• Responds to questions and requests from insurance companies
• Supports customer service unit in answering billing and collection questions
• Acts as back-up support for Accounts Receivable staff during peak times, vacations/illnesses
• Assists with training of co-workers

Analyst

• Attend committee meetings to document meeting actions
• Communicate requirements to research team and resolve required actions
• Screen research studies for compliance with federal regulations
• Serve as liaison between committee members and research team
• Compose meeting minutes compliant with regulations
• Review responses from investigators and approve protocols
• Provide guidance to investigators regarding applications

IRB Review Analyst – Human Research Protection Office

Learning and Development

• Collaborate with faculty and staff, providing guidance on the effective instructional design of courses and sessions.
• Support subject matter experts in the development and creation of content for their courses and instructional sessions.
• Provide assistance with the creation of course material/media supporting student learning objectives.
• Work collaboratively with ID Studio and other School of Medicine colleagues to create interactive videos and other multimedia for instructional needs.
• Liaise with WashU Information Technology and other instructional designers and education specialists to solve common problems and maximize use of available tools, services, spaces, and resources.
• Promote available instructional design services within the School of Medicine community.
• Partner in the collaboration and development of training resources for faculty, staff, and/or students.
• Partner in the delivery of training sessions for faculty, staff, and/or students.
• Develop and manage multiple project plans.
• Establish deadlines with project partners, lead project meetings, and effectively communicate project milestones.
• Provide consultation and training on educational technologies and course/session design to the WUSM community.
• Provide support in the design and creation of instructional materials for WashU Medicine faculty through appropriate instructional solutions based on best practices, educational research, and appropriate assessment methods.
• Assist in resolving copyright and fair use issues for instructional materials in collaboration with Becker Medical Library staff.
• Participate in WashU Medicine community activities and professional development.
• Attend and present at professional conferences as needed.
• Travel to on-campus and off-campus sites to provide collaborative support for instructional content/media as needed.

Education Specialist – Instructional Designer

• Research Administrators (RAs) support faculty with grant proposals and compliance
• Manage a portfolio of faculty post-award and payroll sourcing activities
• Collaborate with Principal Investigators (PIs) to compile and submit grants
• Oversee day-to-day management of research administration
• Implement procedures for efficient workflow and staff training
• Manage complex award reviews and annual agency reports
• Coordinate submission of grant-related documentation
• Track and maintain an online database of grants
• Communicate with leadership to ensure service excellence for faculty
• Prepare monthly financial reports and monitor budgets

Compliance Specialist – Time Limited

Clinical Service Representative II – Program in Physical Therapy

Assistant Director – Workday Integrations and Automation

Senior Coordinator, Marketing and Social Media

Expedited Review Specialist – Human Resource Protection Office Reserve

Departmental Accounting Assistant – Department of Medicine Business Office

Insurance/Billing Collection Assistant III – Anesthesiology

Research Administrator – Radiology

Insurance Billing/Collection Assistant II – Emergency Medicine

Certified Coder – Surgery

Purchasing Coordinator

Insurance Billing/Collection Assistant II – Emergency Medicine

IRB Review Analyst – Human Research Protection Office

Education Specialist – Instructional Designer

Research Administrator, Chemistry