WashU IT

Administrative Assistant

• Coordinate staff services, interoffice activities, schedules, programs and related administrative needs
• Prepare and administer reports, minutes, correspondence, lectures and administrative materials
• Maintain departmental policies, procedures, objectives and regulatory records
• Evaluate and recommend purchasing sources
• Assist with telephone problems and work with vendors to establish and verify terms and agreements
• Maintain department keys, locks and mailboxes
• Coordinate ordering and distribution of supplies and resolve material-receipt problems
• Monitor building maintenance, notify maintenance, place work orders and follow up with housekeeping
• Develop budget reports and implement financial monitors, cost transfers and payroll/purchasing processing
• Assist visitors and customers with questions and needs
• Assist with payroll processing and other clerical functions
• May supervise other nonexempt staff
• Perform other duties as assigned

Administrative Coordinator II – FPP HIPAA Office

Certified Coder

• Review medical record documentation to identify pertinent facts for comprehensive diagnosis and procedure coding
• Code evaluation and management to the appropriate CPT code and diagnoses to the appropriate ICD-9 code
• Meet with physicians to review documentation, resolve coding, and secure signatures for unsigned dates of service
• Tag files for follow-up
• Act as lead person and assist coders and IBC staff with medical terminology and policy interpretation
• Assist efforts to increase physician awareness of documentation requirements
• Prepare case reports and initiate follow-up for the billing process

Coder Certified – Orthopedic Surgery

Billing Specialist

• Handle day-to-day operations providing assistance to staff working with insurance matters
• Supervise, advise, and oversee posting, collections, and reimbursement functions
• Counsel patients and families on financial assistance options
• Communicate policies and educate staff on billing issues
• Counsel patients on financial and account-management issues
• Advise department managers on collection issues
• Handle missing charge-ticket lists and generate replacement tickets when needed
• Work with pharmacy on appropriate drug pricing
• Monitor and update monthly department collection totals
• Advise affected areas on diagnoses, prices, and charges for special batches
• Participate in selecting, training, supervising, and evaluating employees
• Inform employees of departmental changes
• Provide coverage during illness and vacations; back up the HMO/PPO Representative
• Assist the IBC team with special projects

Supervisor, Insurance, Billing, Collections

Human Resources

• Provide specialized support in HR data and records management
• Serve as a primary source of information for schools and departments regarding appointment and payroll policies and procedures
• Use Workday to process, troubleshoot, evaluate, and support decisions aligned with University policies and data governance standards
• Complete high-volume HCM transactions and data entry, including leave requests, pay and vacation corrections, sign-on bonuses, and other transactions
• Apply academic appointment data, including tenure status, rank, academic track, and named professorships
• Validate supporting documentation and maintain HR data integrity
• Monitor minimum wage, living wage, and exempt employee salary reports and resolve issues with departments
• Enter and audit monthly and biweekly payroll documents
• Respond to departmental transaction questions and facilitate problem resolution across HR/Payroll
• Assist departments with staff salary and merit planning; conduct simple analysis and resolve issues
• Liaise with payroll and other University areas on policy and procedural questions
• Adhere to SLAs and communicate issues to the Team Lead
• Participate in ongoing training, team backup support, business process testing, and initiatives

HR Data Management Coordinator – HR Operations

Nurse Practitioner

• Independently evaluate, diagnose, and manage patients within specialty certification and collaborative practice requirements
• Provide direct patient care, including patient history, assessments, diagnostic studies, preventive care, treatment, and management of acute and chronic conditions
• Develop and implement patient-centered care plans with physicians, patients, consultants, nurses, and ancillary providers
• Manage health conditions through prescriptive authority or referral to healthcare providers and community resources
• Perform diagnostic or therapeutic interventions consistent with certification and state regulations
• Provide counseling and education to patients and families/caregivers
• Maintain accurate medical records and required reports, records, and statistics
• Maintain a safe, comfortable, and therapeutic patient environment
• Provide management services for clinical research study projects, including subject monitoring, medication administration, and education
• Follow departmental policies, quality assurance programs, and safety, environmental, and infection control standards
• Participate in quality improvement and process improvement activities
• Enhance professional growth through educational programs, literature, in-service meetings, and workshops
• Work primarily in outpatient clinic visits with occasional inpatient support as needed
• Collaborate with Maternal Fetal Medicine physicians and multidisciplinary clinical staff to care for complex, high-risk pregnancies

Nurse Practitioner – Maternal Fetal Medicine, Ob/Gyn

Project Manager

• Manage departmental operations for community outreach-focused studies under the Memory and Aging Project (MAP)
• Oversee implementation of department operational activities
• Provide leadership on daily department operations
• Manage departmental projects, programs, and Cores
• Optimize day-to-day workflows among multiple staff
• Partner with the research team to cultivate culturally tailored care, increase diversity and inclusion, and provide a welcoming research environment
• Manage research, core projects, and training and/or dissemination programs
• Lead research projects and manage staff performing project components
• Optimize workflows for community-based clinical and cognitive assessments
• Provide technical and managerial expertise for culturally tailored study and project implementation
• Participate in developing research grants and contracts
• Oversee accounting functions, project budgets, expenditures, and school grants supporting center work
• Supervise staff
• Conduct community engagement and occasionally work at community partner centers in addition to Washington University
• Perform other duties as assigned

Project Manager – Research, Neurology

Physician Assistant

• Interact directly with clinic patients and complete clinical tasks, including vital signs, EKGs, phlebotomy, and medication verification
• Prepare charts, schedule tests, prepare exam rooms, and support office hours
• Assist with examinations, procedures, and laboratory tests
• Renew and authorize non-narcotic medications under standing orders and department guidelines when applicable
• Administer physician- or nurse-practitioner-ordered medications, including vaccines and intramuscular/subcutaneous injections, when applicable
• Direct patient flow and assist with special procedures and treatments
• Route phone messages, patient questions, and telephone communications to appropriate personnel
• Support care coordination by calling patients with test results, scheduling appointments, surgeries, diagnostic procedures, and admissions, and monitoring patient contacts and follow-ups
• Complete requisitions, orders, paperwork, and documentation
• Answer basic patient/family questions about treatments, diagnoses, and procedures
• Monitor supply inventory and ensure supplies, equipment, and garments comply with regulations
• Clean and stock exam rooms and sterilize instruments
• Maintain HIPAA compliance and required skills/competencies
• Participate in in-services, staff programs, continuing education, cross-training, and quality improvement activities
• Comply with OSHA and state and federal regulatory standards
• Perform other duties as assigned

Medical Assistant II – Otolaryngology

• Review medical record documentation to determine appropriate billing codes and necessary documentation
• Identify pertinent facts needed to select comprehensive diagnoses and procedures describing patients’ conditions and treatment
• Code evaluation and management to appropriate CPT codes and diagnoses to appropriate ICD-10 codes
• Meet with physicians to review documentation, resolve coding, and secure signatures for unsigned dates of service
• Tag files for follow-up
• Act as lead person and assist coders and IBC staff with medical terminology and policy interpretation
• Assist efforts to increase physician awareness of documentation requirements
• Prepare case reports and initiate follow-up for the billing process
• Perform other duties as assigned

Certified Coder – Orthopedic Surgery

Director

• Lead the Tier 2 Deskside team within End User Services
• Set team standards, accountability, and customer-support expectations
• Build and own the annual operating plan and budget for Tier 2 operations
• Manage vendors and external service providers
• Align incident management and support delivery with SLAs, project timelines, and IT strategy
• Provide technical guidance on capabilities and solutions
• Champion a customer-first culture and service-level adherence
• Partner across the Medical School, BJC, and Danforth Campus on enterprise-wide support solutions
• Define Tier 1-to-Tier 2 escalation standards
• Manage critical relationships with Tier 3 partners
• Lead strategic planning for IT operational optimization and continuous improvement
• Drive Tier 2 workflow improvements and Tier 3 project involvement
• Translate business-unit needs into strategic plans with the Executive Director of End User Services
• Build and maintain SLA dashboards, tools, and metrics
• Cultivate customer relationships to ensure dashboards reflect client needs
• Build consensus around desktop-support best practices
• Represent End User Services on work groups and committees
• Support campus-wide IT initiatives affecting Tier 2 or project work
• Perform other duties as assigned

Director of End User Deskside Services

• Provide direct patient care, including obtaining histories, performing assessments, and conducting examinations
• Order, perform, and interpret diagnostic studies
• Perform preventative health assessments, screenings, immunizations, and care
• Treat and manage acute and chronic disease conditions
• Develop and implement patient-centered care plans with physicians and other care providers
• Manage health conditions through prescriptive authority or referrals
• Perform diagnostic or therapeutic interventions consistent with certification and state regulations
• Bill for services covered by collaborative practice agreement when applicable
• Counsel and educate patients and families/caregivers
• Maintain accurate medical records and required reports, records, and statistics
• Maintain a safe, comfortable, and therapeutic patient environment
• Provide management services for clinical research study projects and monitor participating subjects
• Follow departmental, quality assurance, safety, environmental, and infection control standards
• Participate in quality and process improvement activities
• Enhance professional growth through educational programs, literature, meetings, and workshops
• Maintain an independent ambulatory clinic schedule averaging 18–20 patients per day
• Split coverage between Barnes West County Hospital and the Center for Advanced Medicine

Nurse Practitioner – Urologic Surgery

Nurse

• Support outpatient pediatric multi-specialty clinics
• Provide specialized patient care and education for patients receiving treatments and examinations in a medical office
• Perform and document comprehensive patient/family assessments
• Collect and analyze medical-record data to coordinate patient care
• Direct or provide patient care, including medication administration, procedures, and patient-status monitoring
• Counsel and educate patients and families regarding disease processes and symptom management
• Maintain accurate and timely medical records
• Consult with healthcare team members and adjust nursing care processes to optimize outcomes
• Demonstrate cost-effective work habits and manage supplies and equipment
• Assist healthcare providers with examinations, procedures, prescription refills, and direct-care processes
• Participate in quality-improvement activities
• Contribute professionally through presentations, preceptorships/mentorships, committees, community service, research or professional publications, and professional-organization leadership
• Perform other specialty-specific duties

RN Staff Nurse II – Pediatrics Ambulatory Care

• Support general pediatric physicians in providing clinical care in a dynamic outpatient setting
• Triage care and manage tasks for general pediatric patients, including paperwork, orders, and scheduling
• Administer vaccines and obtain respiratory swabs and catheterized urine samples
• Provide specialized patient care and education for patients receiving treatments and examinations
• Assess patients and families across biophysical, psychosocial, developmental, cultural, spiritual, and environmental dimensions
• Collect and analyze medical-record data to coordinate patient care
• Administer medication, perform procedures, and monitor patient status
• Counsel and educate patients and families regarding disease processes and symptom management
• Maintain accurate and timely medical records
• Consult with healthcare team members and adjust nursing care processes to optimize outcomes
• Manage supplies and equipment cost-effectively
• Assist healthcare providers with examinations, procedures, prescription refills, and direct-care processes
• Participate in quality-improvement activities
• Contribute professionally through presentations, preceptorships or mentorships, committees, community service, publications, or professional-organization leadership
• Work primarily at the Academic Pediatric clinic at St. Louis Children’s Hospital, with secondary coverage at Washington University Specialty Care – North County and potential coverage at other clinics

RN Staff Nurse II – Pediatrics

Recruitment

• Serve as day-to-day product manager for Olin's full-time MBA
• Maintain MBA value proposition, market positioning, and candidate-facing messaging
• Strategize competitor positioning, scholarship practices, and program changes
• Maintain lost-reason analysis and provide market and candidate intelligence
• Shape the entering class toward enrollment and class profile goals
• Prepare recruitment inputs for class profile reporting and rankings submissions
• Develop and maintain domestic recruitment strategy across feeder institutions, metropolitan markets, employers, and channel organizations
• Build relationships with pre-business advisors, career services offices, and feeder-institution faculty
• Cultivate employer and corporate talent relationships and represent Olin at employer-hosted recruitment events
• Measure market and channel performance by cost per qualified inquiry and cost per deposit
• Manage an individual domestic candidate pipeline from inquiry through deposit and matriculation
• Conduct candidate conversations, program presentations, information sessions, and evaluative interviews in person and virtually
• Conduct admit, waitlist, and melt-prevention outreach
• Maintain accurate candidate records in Slate
• Represent Olin at recruitment fairs, campus visits, employer sites, and metropolitan-market events
• Supervise and coach the Assistant Director of SMP & Domestic Recruitment and Associate Director of Veterans Recruitment
• Assign domestic circuits and channel responsibilities and provide performance input and development planning
• Partner with Admissions Operations, Strategic Insights, Marketing & Communications, faculty, students, alumni, and external recruitment organizations
• Manage relationships with Forté, The Consortium, MLT, and ROMBA
• Build and deploy an alumni volunteer network
• Perform other duties as assigned

Director, Full-Time MBA & Domestic Recruitment

Administration

• Manage pre-award activities and perform post-award activities
• Provide research administration oversight, including personnel, payroll, budgeting, and operations management for large and complex divisions/units
• Oversee department research administration and identify improvement areas and solutions
• Prepare, monitor, analyze, manage, and report research division budgets
• Supervise and train staff in grant and contract proposal submissions
• Oversee submission and post-award activities of research or clinical trial studies
• Supervise payroll, assign payroll to appropriate sources, and implement activity tracking systems
• Supervise purchasing to ensure maximum utilization of funds
• Prepare and manage annual salary planning
• Communicate and administer policies and procedures to faculty and staff
• Monitor compliance with internal and external research policies and procedures
• Maintain personnel records and oversee employee scheduling, evaluations, and personnel issues
• Review applications, conduct interviews, hire, and recommend hiring personnel
• Review non-academic appointments and maintain appropriate job descriptions, titles, and salaries
• Develop and implement decisions, policies, procedures, best practices, and innovations
• Maintain efficient workflow procedures and train staff
• Handle public relations and complaints
• Serve as liaison between the Department, School, University, outside agencies, and collaborative institutions
• Complete special projects for senior leadership
• Organize and attend meetings and conferences and participate in committees
• Maintain confidential files

Senior Research Administrator – Radiology

• Source candidates using AI, resume databases, LinkedIn, Boolean search techniques, and social media
• Build and maintain talent pipelines for critical and hard-to-fill positions
• Identify prospective candidates for current and future hiring needs
• Collaborate with talent acquisition consultants and hiring managers to understand position requirements and develop sourcing strategies
• Create prospect lists and maintain candidate information in the applicant tracking system and internal databases
• Support candidate outreach campaigns through email, social media, and sourcing platforms
• Post positions on professional job boards and support talent acquisition marketing efforts
• Support employer branding initiatives through digital and social media channels
• Collaborate with the talent acquisition team on openings, anticipated hiring needs, and talent market opportunities
• Provide account management support for contracted sourcing and advertising platforms and track job posting expenditures
• Support communications with hiring managers, applicants, and advertising vendors
• Assist with job fairs and community outreach events
• Use labor market information, talent intelligence, and sourcing metrics to improve talent acquisition outcomes and candidate experience
• Track and analyze sourcing effectiveness, pipeline activity, candidate engagement, and talent acquisition marketing efforts
• Identify opportunities to improve candidate and hiring manager experience and provide market trend updates
• Submit activity reports in a timely manner
• Perform other duties as assigned