WashU IT

Billing Specialist

• Performs insurance follow-up billing and collection duties on various financial classifications to ensure timely and accurate payment of physician charges
• Researches and resolves patient registration and coverage charge review edits and claim form edits
• Reviews patient accounts to verify the accuracy of information including insurance, eligibility, invoice resolution, correspondence, remittances, and requests for additional information
• Utilizes Epic, system tools, and payer websites for claim submission, claim status, attachments, eligibility, and authorization/referral inquiry
• Consistently meets the Quality Assurance (QA) and meaningful efficiency standards of working invoices/accounts each day and follows best practices for one-touch resolution
• Supports and acts as a resource to others in the department regarding patient registration and coverages
• Identifies and completes missing/incorrect patient registration and coverage information
• Contacts guarantor/patient for accurate coverage information as needed
• Corrects registration and/or coverage information
• Utilizes electronic eligibility or contacts the payer by phone or website to verify eligibility and plan nuances
• Accesses hospital registration systems to review registration and coverage information and review for accuracy and/or necessary corrections
• Resubmits charges/claims and verifies all errors have been resolved and clean claim has dropped
• Performs duties with adherence to timely filing deadlines and awareness of charge lag and lag time in work queue
• Interacts with management and staff members to discuss issues
• Acts as back-up support for the billing team
• Performs other duties as assigned by the supervisor and/or manager

Insurance Billing/Collection Assistant II – Radiology

Administrative Assistant

• Coordinates staff services, interoffice activities, schedules, programs, and related administrative needs.
• Administers/prepares reports, minutes, correspondence, and administrative materials required for department direction.
• Maintains established departmental policies, procedures, and objectives, and regulatory records.
• Evaluates and recommends purchasing sources.
• Assists with telephone problems and vendor relations.
• Responsible for ordering and distribution of supplies, general building maintenance, and work order management.
• Develops budget reports and implements financial monitors, payroll, and purchasing processing.
• Assists visitors and customers with inquiries and payroll processing.

Administrative Coordinator II – Infectious Diseases

Administration

• Plays a vital role in the sponsor project life cycle, ensuring that research proposals adhere to sponsor guidelines and are successfully submitted
• Supports faculty, center directors, and staff throughout the pre-award stage of sponsored projects, including proposal preparation and submission
• Manages a portfolio of faculty post award and payroll sourcing activities with minimal supervision/oversight
• Provides oversight and day-to-day management of research administration
• Performs pre-award job duties in response to specific proposal guidelines and terms and conditions for complex proposals
• Acts as liaison between the Chair, Faculty, and Department Administrators (DAs)
• Monitors and works with PI to submit annual agency reports

Research Administrator – Department of Medicine

• Performs advanced follow-up on insurance billing and collection activities
• Makes collection calls, verifies accuracy and completeness of insurance records, and claims
• Contacts insurance companies and/or collection agencies to expedite payments from various payers for physician services
• Utilizes Epic and system tools for claim submission, claim status, attachments, eligibility, and authorization/referral inquiry
• Assists with training new staff
• Consistently meets Quality Assurance (QA) and meaningful efficiency standards
• Interacts with management and staff members to discuss issues
• May act as Team Lead
• Assists with special projects as assigned

Insurance Billing/Collection Assistant III – Radiology

Medical Billing and Coding

• Reviews medical record documentation to determine appropriate billing codes and necessary documentation
• Codes evaluation and management to appropriate CPT code and codes diagnosis to appropriate ICD-9 code
• Meets with physicians to review documentation and resolve coding issues
• Assists with efforts to increase physician awareness of documentation requirements
• Prepares case reports and initiates follow-up for the billing process

Coder Certified – Physician Billing Services

Insurance

• Perform advanced billing and collection activities
• Make collection calls, verifying accuracy and completeness of claims
• Contact insurance companies and collection agencies regarding expediting payments for physician’s services
• Handle discounts, adjustments and charge corrections
• Review remittance advises for rejection and accuracy of payment amounts
• Verify accuracy and completeness of charge tickets
• Monitor attachments for claims to obtain maximum reimbursements
• Respond to questions and requests from insurance companies
• Support customer service unit in answering billing and collection questions
• Act as back-up support for Accounts Receivable staff during peak times, vacations and illnesses.

Insurance/Billing Collection Assistant III – Neurology

• Reviews the documentation in the record to identify all pertinent facts necessary to select comprehensive diagnoses and procedures
• Codes evaluation and management to appropriate CPT code and codes diagnosis to appropriate ICD-10 code
• Meets with physicians to review documentation, resolve coding and secure signatures
• Acts as lead person and assists coders with IBC staff with medical terminology and policy interpretation as required
• Assists with efforts to increase physician awareness of documentation requirements
• Prepares case reports and initiates follow-up for billing process

Certified Coder – Emergency Medicine

Research Analyst

• Trains under the supervision of a faculty mentor
• Assists with grant preparation and reporting
• Prepares and submits papers on research
• Assists in the design of research experiments
• Evaluates research findings and assists in the reporting of the results
• Conscientious discharge of their research responsibilities
• Maintains conformity with ethical standards in research
• Engages in open and timely discussion with their mentor regarding possession or distribution of material, reagents, or records belonging to their laboratory
• Collegial conduct towards co-trainees, staff members and members of the research group
• Adherence to all applicable University policies, procedures and regulations
• Maintains compliance with good laboratory practice including the maintenance of adequate research records

Postdoctoral Research Associate – Neurology

Security Engineer

• Lead the Security Architecture and Solutions team, including recruiting, mentoring, performance management, and professional development
• Define and maintain the enterprise security architecture vision and roadmap in alignment with university strategy, IT standards, and clinical care, research, and teaching missions
• Provide expert security consulting to IT, research, and business units on new systems, applications, and services
• Develop and maintain security reference architectures, patterns, and design standards for on-premises, cloud, and hybrid environments
• Monitor the effectiveness of implemented security controls and recommend improvements
• Stay current with emerging threats, technologies, and best practices to inform architecture decisions

Director, Information Security Architecture and Solutions

Director

• Oversee the assigned IT Shared Infrastructure team.
• Collaborate with peers to support the Shared Infrastructure (SI) Group in WashU IT.
• Lead a team to engineer and operate the IT infrastructure for the University.
• Provide design, life cycle management and operational excellence.
• Work closely with peer SI Senior Directors, End User Services management, user representatives and WashU IT.

Senior Director – IT Shared Infrastructure

• Support data management, statistical analysis, and coordination of ongoing clinical research projects
• Work with EEG and neuroimaging datasets
• Contribute to manuscript preparation
• Assist with regulatory documentation
• Perform complex analyses, experiments and project work under general direction of the PI
• Conduct literature searches related to research projects
• Write/co-author publications and/or papers supporting research findings
• Solve practical problems relating to equipment or test subjects
• Serve as department's research representative

Research Specialist – Neurology

Manager

• Lead and manage evaluation and assessment projects in collaboration with IE’s cross-functional team.
• Manage the full lifecycle of evaluation projects (planning, design, implementation, dissemination).
• Partner closely with Provost Office leadership, schools, and other university partners.
• Design and implement mixed-method approaches, oversee quantitative and qualitative data collection and analysis.
• Translate findings into insights that inform decision-making and improvement.
• Help strengthen the evaluation capacity within the IE team through shared tools, training, and collaborative learning.

Evaluation Manager – Office of Institutional Effectiveness

Compliance

• Handles day-to-day operations of charge capture activities assuring compliance and maximizing revenue.
• Supervises Coding Coordinators for timely charge capture and revenue maximization.
• Directly interacts and communicates with faculty on coding, charge capture, compliance and billing issues.
• Performs compliance duties such as review of medical documentation and physician audits.
• Develops educational material and conducts regular meetings with faculty for improvement methods.
• Assures staff attend scheduled training.
• Communicates policies on billing to staff for efficient flow.
• Monitors weekly charges and approves write-offs as per policy.
• Creates TES and Medicode edits to reduce reductions.
• Serves as compliance liaison to WU Office of Physician Billing Compliance.

Manager, Coding Compliance – Orthopedic Surgery

Analyst

• Provides build support for Epic & other Clinical applications as it relates to change requests, maintenance and project business demands.
• Responsible for configuring, documenting, testing, modifying, supporting and maintaining software applications.
• Builds collaborative relationships with hospital leadership, clinical department users, Technology and other corporate departments to facilitate usage and acceptance of the system.
• Provides solutions or resolves end-user system issues.
• Assists in designing, verifying, documenting, amending and refactoring moderately complex software configurations for deployment.
• Applies agreed standards and tools, to achieve a well-engineered result.
• Collaborates in reviews of work with others as appropriate.
• Assists in the investigation and resolution of issues relating to applications.
• Follows agreed procedures to identify and resolve issues with applications.
• Uses application management software and tools to collect agreed performance statistics.
• Carries out agreed applications maintenance tasks.
• Assists with the design of test cases and test scripts, mapping back to pre-determined criteria, recording and reporting test outcomes.
• Applies agreed standards to specify and perform manual and automated testing.
• Assists in the evaluation of design options and prototypes to obtain user feedback on requirements of developing systems, products, services or devices.
• Checks systems, products, services or devices for adherence to applicable standards, guidelines, style guides, and legislation.
• Provides first line investigation and gathers information to enable incident resolution and allocate incidents.
• May be part of an after-hours on-call rotation.

Analyst I, Epic EHR Application

• Review medical record documentation to determine appropriate billing codes and necessary documentation
• Codes evaluation and management to appropriate CPT code and codes diagnosis to appropriate ICD-10 code
• Meet with physicians to review documentation, resolve coding and secure signature of all unsigned dates of service
• Act as the lead person and assist coders with medical terminology and policy interpretation
• Assist with efforts to increase physician awareness of documentation requirements
• Prepare case reports and initiate follow-up for billing process
• Perform other duties as assigned