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WashU IT

Senior Director of Benefits – Human Resources

WashU IT

Senior benefits leader shaping healthcare and retirement programs at Washington University in St. Louis.

Posted 8/17/2026full-timeSt. Louis • Montana • 🇺🇸 United StatesSenior💰 $186,900 - $328,800 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and managing comprehensive employee benefits programs, including medical, dental, vision, and retirement plans, while ensuring compliance with relevant regulations. Proven leadership in mentoring teams and driving strategic initiatives that enhance organizational effectiveness and employee satisfaction.

Highest-signal resume keywords
Benefits Program DevelopmentLeadership ExperienceVendor ManagementCompliance with ERISA and ACAAnalytical Thinking

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Benefits AdministrationCost ManagementMarket AnalysisDashboard DevelopmentKPI AnalysisProject ManagementEmployee Benefits DesignFinancial CompetenceStrategic PlanningWorkforce Development
Soft Skills
People ManagementTeam LeadershipProfessional EthicsCommunication SkillsProblem-Solving
Tools & Technologies
Workday
Certifications & Qualifications
Certified Benefits Professional (CBP)Certified Employee Benefit Specialist (CEBS)
Industry Keywords
HealthcareCorporate EnvironmentEmployee BenefitsERISAACAHIPAACOBRA

About the role

Key responsibilities & impact
  • Lead the development and evolution of the benefits strategy, philosophy, and governance framework
  • Advise executive leadership on market trends, innovations, best practices, and cost management
  • Design, implement, and oversee medical, dental, vision, life, disability, retirement, voluntary benefits, and leave programs
  • Conduct benchmarking and market analysis to ensure competitive programs
  • Lead benefits projects from concept through implementation with university stakeholders and benefits and Workday teams
  • Manage benefits budgets, forecasts, and long-range cost projections
  • Analyze claims experience, utilization trends, and cost drivers
  • Develop dashboards and KPIs providing actionable insights
  • Lead benefits communication and education strategies
  • Mentor and develop a team of 15 benefits professionals
  • Ensure the employee benefits solutions center delivers responsive, service-oriented support
  • Handle escalated benefits inquiries and employee issues
  • Lead vendor evaluation and selection and hold vendors accountable for performance and service levels
  • Manage vendor payments and ensure compliance with ERISA, ACA, HIPAA, COBRA, and other applicable laws
  • Support the Retirement Plans Committee and Benefits Plans Appeal Committee
  • Serve as Secretary for the Compensation and Benefits Committee
  • Perform other duties as assigned

Requirements

What you’ll need
  • Bachelor's degree in business administration or related field
  • 10 years of experience with at least 5 years in a leadership capacity
  • Experience leading the development of a complex, integrated, and strategic benefits program in a healthcare or corporate environment
  • Preferred: master's degree
  • Preferred: Certified Benefits Professional (CBP) or Certified Employee Benefit Specialist (CEBS)
  • Analytical thinking and benefits administration
  • Business administration and business mindset
  • Employee benefits design and financial competence
  • HR and project management
  • Strategic planning and workforce development
  • People management and team leadership
  • Professional ethics and high accuracy
  • Successful completion of required pre-employment screening for external candidates receiving an offer