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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in clerical and administrative support within healthcare settings, including patient interaction, medical record management, and basic laboratory procedures. Holds Basic Life Support certification and possesses strong communication skills essential for patient care and coordination.
Highest-signal resume keywords
Basic Life Support CertificationMedical TerminologyPatient InteractionClerical SupportLaboratory Procedures
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical Record ManagementVital Signs MeasurementRoutine Laboratory TestsSpecimen CollectionOffice Administration
Soft Skills
Interpersonal CommunicationOral Communication
Tools & Technologies
Microsoft Office
Certifications & Qualifications
Basic Life Support Certification
Industry Keywords
Healthcare EnvironmentsPatient ExaminationsFile MaintenanceOffice Procedures
About the role
Key responsibilities & impact- Provide clerical and administrative support, including answering phones, setting schedules and meetings, typing documents, filing, and backup support
- Prepare treatment rooms for patient examinations and keep rooms neat and clean
- Clean and sterilize equipment, instruments, and rooms
- Dispose of contaminated supplies appropriately
- Interview patients by phone or in person to obtain medical information or schedule activities
- Create, update, and coordinate medical records and files
- Explain treatment procedures, medications, diets, and established instructions to patients
- Collect blood, tissue, and other laboratory specimens; log and prepare specimens for testing
- Measure patient vital signs, weight, and height
- Perform routine laboratory tests and sample analyses
- Escort patients to examination rooms and prepare them for physicians
- Perform other duties as assigned
- Travel locally to satellite offices, including the new Sunset Hills location
Requirements
What you’ll need- High school diploma or equivalent high school certification, or combination of education and/or experience
- Basic Life Support certification must be obtained within one month of hire
- Online BLS certifications without a skills assessment component are insufficient
- No specific work experience required
- Basic Life Support certification from the American Heart Association or American Red Cross is listed among acceptable credentials
- Ability to perform essential functions satisfactorily
- Must complete applicable pre-employment screening, which may include criminal background check, drug screen, employment and education or licensure/certification verification, physical examination, vaccinations, and governmental registry checks
- Preferred: Some college or medical assistant school training
- Preferred skills include file maintenance, healthcare environments, interpersonal communication, medical terminology, Microsoft Office, office administration, office procedures, oral communications, and patient interactions
Benefits
Comp & perks- Up to 22 days of vacation
- 10 recognized holidays
- Sick time
- Competitive health insurance packages with priority appointments and lower copays/coinsurance
- Free Metro transit U-Pass for eligible employees
- Defined contribution 403(b) Retirement Savings Plan
- University retirement contributions starting at 7%
- Wellness challenges
- Annual health screenings
- Mental health resources
- Mindfulness programs and courses
- Employee assistance program (EAP)
- Financial resources
- Access to dietitians
- 4 weeks of caregiver leave to bond with your new child
- Family care resources for continued childcare needs
- Adult care resources
- Tuition coverage for employees and family
- Dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with the university