tristar Hotels

Supervisor

• Coordinate and ensure smooth front office operations
• Professionally welcome and provide excellent care for our guests
• Handle special guest requests and challenges
• Work at the front desk in both early and late shifts
• Monitor front office daily tasks according to the applicable shift checklist

Front Office Supervisor – Parental Leave Cover

Agent

• Offer a warm and welcoming reception to our guests
• Perform check-in and check-out procedures
• Receive and process reservation inquiries
• Responsible for cash handling and accounts receivable control
• Contribute to efficient operational processes in early, late and night shifts
• Ensure active communication flow between all departments

Front Office Agent – STARS

Manager

• Du bist zuständig für die Hotels der dir zugewiesenen Region
• Verantwortung für die optimale Auslastung der Tagungsräume zur bestmöglichen Rate
• Planung und Organisation sowie Angebots- und Vertragserstellung von Gruppenreservierungen
• Follow-up-Gespräche und Dokumentation entsprechender Aktivitäten
• Erstellung von Function Sheets
• Rechnungskontrolle nach Vertragsabschluss

Convention & Reservation Manager – Region West

• Warmly welcome guests
• Perform guest check-ins and check-outs
• Receive and process reservation inquiries
• Take responsibility for cash handling and accounts receivable control
• Carry out Front Office administrative tasks reliably and independently
• Contribute to an effective and efficient operation during early, late, and night shifts
• Ensure active communication flow between all departments of the hotel

General

• Support the Executive Housekeeper in all matters
• Responsible for maintaining high quality of floor (housekeeping) and laundry services
• Responsible for lost-and-found items, including their management and return to guests
• Ensure smooth workflows and consistent cleanliness throughout the hotel
• Inspect and ensure order and cleanliness in all storage areas, floor offices, and cleaning supply rooms
• Coordinate communication with other departments (especially Maintenance/Engineering and Front Office/Reception)
• Continuously ensure quality and compliance with standards as specified by tristar GmbH and the franchisor

Floor Supervisor – STARS

• Gäste herzlich willkommen heißen und betreuen
• Check in und Check out der Gäste durchführen
• Reservierungsanfragen entgegennehmen und bearbeiten
• Verantwortung für die Kassenführung und die Debitorenkontrolle übernehmen
• Administrative Aufgaben am Front Office sicher und selbständig durchführen
• Zu einem effektiven und effizienten operativen Ablauf im Früh-, Spät- & Nachtdienst beitragen

Guest Service Agent – STARS

• Warmly welcome guests
• Perform check-ins and check-outs
• Handle reservation inquiries
• Take responsibility for cash handling and accounts receivable control
• Carry out administrative tasks at the front desk
• Support efficient operations during early, late, and night shifts
• Ensure active communication flow between all departments

• Warmly welcome guests and attend to them in an open and charming manner
• Perform guest check-ins and check-outs
• Receive and handle reservation requests
• Promote active communication between all departments of the hotel

• Check in und Check out unserer Gäste durchführen
• Reservierungsanfragen entgegennehmen und bearbeiten
• Verantwortung für die Kassenführung und Debitorenkontrolle übernehmen
• Aktiven Kommunikationsfluss zwischen allen Bereichen des Hauses sicherstellen

• Welcome guests warmly
• Perform check-in and check-out
• Process reservation requests
• Take responsibility for cash handling and accounts receivable control
• Perform Front Office administrative tasks reliably and independently
• Ensure an effective and efficient operational flow during your shift
• Maintain active communication flow between all departments

• Warmly welcomes our guests
• Handles check-in and check-out procedures
• Receives and processes reservation requests
• Responsible for cash handling and accounts receivable control
• Performs all administrative tasks at the front office
• Contributes to effective operations across early, late and night shifts
• Ensures active communication flow between all departments of the property

• Welcome guests warmly and provide attentive, charming service
• Perform guest check-in and check-out
• Receive and process reservation inquiries
• Take responsibility for cash handling and accounts receivable control
• Carry out front office administrative tasks reliably and independently
• Support effective operational processes during early, late, and night shifts
• Ensure active communication flow between all departments of the hotel

• Warmly welcome guests
• Perform guest check-ins and check-outs
• Receive and process reservation inquiries
• Take responsibility for cash handling and accounts receivable control
• Perform administrative tasks at the front office
• Ensure active communication flow between all departments of the hotel

• Herzlicher Empfang und Betreuung der Gäste
• Durchführung des Check-ins und Check-outs
• Entgegennahme und Bearbeitung von Reservierungsanfragen
• Übernahme der Verantwortung für Kassenführung und Debitorenkontrolle
• Selbstständige Durchführung administrativer Aufgaben am Front Office

• Responsible for preparing and cooking fresh dishes
• Plating and serving dishes in the restaurant
• Contributing to the development of the menu offering
• Preparing and clearing the mise en place for the breakfast buffet
• Working independently with attention to detail
• Ensuring active communication flow between all departments
• Maintaining cleanliness and smooth workflow in the kitchen
• Assisting in training our apprentices

Front Office Supervisor – Parental Leave Cover

Front Office Agent – STARS

Convention & Reservation Manager – Region West

Front Office Agent – STARS

Floor Supervisor – STARS

Guest Service Agent – STARS

Front Office Agent – STARS

Front Office Agent – STARS

Front Office Agent – STARS

Front Office Agent – STARS

Front Office Agent – STARS

Front Office Agent – STARS

Front Office Agent – STARS

Front Office Agent – STARS

Cook, Commis de Cuisine