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Front Office Agent – STARS
tristar HotelsJoin Holiday Inn Express Siegen as a Front Office Agent, welcoming guests and managing their stay. Responsible for check-ins, check-outs, and guest communication in a thriving hotel environment.
About the role
Key responsibilities & impact- Warmly welcome guests and attend to them in an open and charming manner
- Perform guest check-ins and check-outs
- Receive and handle reservation requests
- Promote active communication between all departments of the hotel
Requirements
What you’ll need- Previous professional experience
- Hospitality-minded / service-oriented attitude
- Responsible approach to cash handling and debtor/accounts receivable control
- Independent execution of all administrative tasks at the front office
Benefits
Comp & perks- A permanent employment contract
- At least 30 days of annual leave
- 25% night shift supplement for work between 22:00 and 07:00
- A pleasant working atmosphere
- Predictable working hours
- Compensation for overtime worked
- The opportunity to contribute to a young, fast-growing company
- Comprehensive onboarding to all processes and standards by our experienced triSTARS
- A company with strong values and guidelines
- Opportunities for development, personal growth and to contribute ideas
- Career development opportunities to become a Front Office Supervisor
- Provision and laundering of uniform items
- Various employee discounts as part of a corporate offer on events, services, and products
- Worldwide discounts at IHG hotels
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
hospitality-mindedservice-orientedresponsibleindependent executioncommunication