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Front Office Agent – STARS
tristar HotelsWelcome guests and manage front desk operations, including check-in/out and reservations. Ensure accurate cash handling, effective communication across departments, and support for all shifts.
About the role
Key responsibilities & impact- Offer a warm and welcoming reception to our guests
- Perform check-in and check-out procedures
- Receive and process reservation inquiries
- Responsible for cash handling and accounts receivable control
- Contribute to efficient operational processes in early, late and night shifts
- Ensure active communication flow between all departments
Requirements
What you’ll need- No prior professional experience required
- Hospitality mindset
- Friendly and charming manner when interacting with guests
- Sense of responsibility for cash handling and accounts receivable control
- Ability to carry out all administrative tasks at the front office
Benefits
Comp & perks- Permanent employment contract
- At least 30 days of vacation per year
- 25% night shift allowance from 22:00 to 07:00
- Pleasant working atmosphere
- Predictable working hours
- Compensation for overtime worked
- Opportunity to contribute to a young, fast-growing company
- Comprehensive onboarding into all processes and standards conducted by our experienced triSTARS
- Various employee discounts as part of a corporate offering on events, services and products
- Worldwide discounts at IHG hotels
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Friendly MannerCharming InteractionSense of Responsibility