T-Mobile

Sales

• support retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment
• building product knowledge, demonstrating technology solutions, and assisting customers throughout their shopping journey
• developing skills in customer interaction, digital tool usage, and service plan recommendations
• success is measured by customer satisfaction, proficiency in product knowledge, and effective use of digital resources
• enhancing customer experience and supporting organizational goals by fostering strong customer relationships and loyalty

Mobile Associate, Bilingual – Retail Sales

Solutions Engineer

• Partner with Account Executives to support Mid-Market customers (300–999 employees) through technical consultation, solution design, and customer engagement throughout the sales cycle
• Lead technical discovery with business and IT stakeholders to understand operational challenges, technology environments, and strategic goals
• Design and position end-to-end solutions leveraging T-Mobile’s portfolio including Business Internet, mobile connectivity, IoT, collaboration platforms (e.g., Microsoft 365, Dialpad), and security solutions
• Deliver technical presentations, solution demonstrations, and architecture discussions that align technology capabilities to customer business outcomes
• Support the sales cycle by validating technical requirements, responding to technical questions, and ensuring solution alignment during opportunity progression
• Collaborate with internal teams including product, engineering, implementation, and partners to develop customer-specific solutions
• Maintain expertise across T-Mobile’s solution portfolio, wireless technologies, and industry trends impacting mid-market businesses
• Contribute to team knowledge sharing and enablement initiatives that improve technical selling effectiveness across the organization
• Support additional initiatives and projects as assigned by leadership

Senior Solutions Engineer – Mid-Market

Marketing

• Support the transition of marketing data processes and workflows from Salesforce to Adobe, including documentation, process refinement, and stakeholder coordination
• Lead integration of marketing systems with media activation platforms, ensuring accurate and timely data delivery for campaign activation
• Collaborate with platform, data engineering, and media teams to ensure marketing data flows—such as audience segments, pricing logic, and performance feedback loops—are automated, accurate, and aligned with campaign execution needs
• Enable segmentation strategies and audience activation using first-party data, ensuring compliance with privacy and platform guidelines
• Own signal quality + server-side measurement (CAPI/enhanced conversions, dedupe, event schema, monitoring)
• Automate and operationalize audience segment delivery and refresh cycles to key platforms (DSP, paid social, search, email, SMS) for faster speed-to-market
• Build and maintain an audience framework (taxonomy, lifecycle stages, eligibility rules, suppression logic) to support paid media and CRM programs
• Partner closely with performance and analytics teams to measure campaign impact and optimize audience strategies
• Oversee and manage data-related deliverables across five cross-functional delivery teams, ensuring timelines, dependencies, and quality standards are met
• Lead collaboration with internal stakeholders to define and refine requirements for dynamic, time-based pricing enablement across omnichannel marketing platforms
• Drive the connection between first-party data platforms (CRM/CDP) and media/activation platforms to enable targeting, suppression, and personalization across channels
• Maintain clear documentation of processes, data flows, and decision logic to ensure cross-team transparency and ease of onboarding
• Create and maintain end-to-end workflow documentation and system maps that show how data and campaigns move through the stack
• Advocate for and enforce best practices in data hygiene, naming conventions, and governance across marketing systems

Broadband Integrated Marketing Manager – Transition Support

Business Development Rep

• Drive the identification and delivery of new business opportunities to support organizational growth objectives
• Structure and manage strategic partnerships to achieve defined economic and operational objectives through contract negotiation and execution
• Manage a portfolio of existing strategic partners, developing and executing account plans to support long-term growth, operational success, and mutual business objectives
• Identify and deliver incremental business opportunities within the assigned partner portfolio through commercial enhancements, expanded service offerings, and contractual amendments where applicable
• Identify and evaluate new business opportunities by analyzing market trends, customer needs, and competitive landscapes
• Develop and maintain senior-level relationships with internal stakeholders and external industry partners to support business goals
• Build domain expertise in critical sectors to inform strategic decision-making and opportunity assessment
• Provide strategic analysis and recommendations on market opportunities, technologies, and business models to cross-functional teams

Senior Business Development Manager

Account Executive

• Generate new sales opportunities and meet monthly sales and renewal targets through proactive outreach to government accounts
• Establish and maintain customer relationships to drive account growth, perform account reviews, and identify upsell and renewal opportunities
• Complete continuous training to maintain up-to-date knowledge of products, services, and sales methodologies
• Demonstrate professional and ethical conduct in interactions with customers and colleagues to support a collaborative work environment
• Also responsible for other duties/projects as assigned by business management as needed

Account Executive, Government – Western NY

• Lead the hiring, training, and development of a high-performing sales team
• Create and monitor sales plans to drive success against sales goals
• Increase market share and achieve/exceed performance targets related to subscribers, revenue, and churn
• Meet or exceed overall sales quota for your assigned region
• Implement key operational initiatives in the field while maintaining high ethical and procedural standards
• Coordinate and run frequent sales meetings
• Interview, hire, train, and develop a staff of successful Account Executives
• Conduct ongoing mentoring/coaching in the field

Business Sales Manager

• Generate and work leads through prospecting, cold calling, and networking under sales manager supervision.
• Identify customer needs and use solution-based selling to demonstrate T-Mobile’s value.
• Recommend wireless solutions, including price plans, data services, handsets, and accessories.
• Negotiate and close deals.
• Develop skills in prospecting, call execution, and relationship management with leadership.
• Participate in product training and sales meetings.
• Create effective sales approaches, solutions, and proposals.
• Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts.
• Maintain and grow the customer base within a territory model.

Account Executive, SMB Sales

Content Marketing Manager

• Constructing a compelling and effective strategy for a complex, cross-platform solution.
• Cataloguing best-fit use cases for our products/services by defining value scenarios in which the product/service was designed to accomplish tasks, achieve goals, and resolve customer problems.
• Gathering, analyzing, prioritizing and documenting product requirements based on ongoing buyer/customer needs and motivations.
• Evaluating and ranking initiatives based on customer impact, business value, and feasibility, making explicit decisions on what to do now, later, or not at all.
• Partnering with business, internal/external stakeholders and Leadership to understand current customer experiences and identify areas of opportunity.
• Working with data scientists to answer complex questions and identify meaningful insights from data for product innovation or root causes of issues.
• Leveraging rapid hypothesis driven testing methodologies and experiments (i.e. paper prototype, A/B testing, etc.) to inform direction, prioritize investment.
• Working with stakeholders and follows enterprise process to secure and maintain product funding.
• Assessing industry trends and direction, analyzing potential impacts or opportunities to customer/product, and incorporating into product process.
• Building and communicating the product/service roadmap - creating advantage from major trends shaping the market.

Principal Product Manager – Content, SMP

Data Engineer

• Develop data engineering solutions that enable data pipelines, visualization, and analytical tools to support business requirements
• Perform data wrangling, exploration, and discovery of heterogeneous data to generate new business insights
• Contribute to team knowledge sharing and drive the advancement of new data engineering capabilities
• Mentor team members to build and enhance their data engineering skillsets and professional growth
• Assist management in project definition, including estimating, planning, and scoping work to meet objectives
• Also responsible for other duties/projects as assigned by business management as needed

Senior Data Engineer – AdTech

Engineer

• Develop software solutions and conduct tests to drive engineering projects and ensure quality deliverables
• Contribute to design innovations that improve systems, processes, or services using new frameworks and industry best practices
• Collaborate with technical teams to deliver solutions and mentor others through knowledge sharing and training sessions
• Support technology strategy by evaluating and applying current technologies that align with business goals
• Create clear documentation for software code, system designs, and business requirements to support knowledge sharing
• Also responsible for other duties/projects assigned by business management as needed

Senior Engineer, Software

• Utilize contact lists to call leads and generate sales opportunities
• Exceed monthly sales, renewal, and churn target goals
• Welcome customers to T-Mobile, review service agreements, answer questions, and identify additional business opportunities
• Maintain monthly call goals as set by expectations
• Establish and nurture customer relationships to drive sales and expand the customer base
• Conduct customer account maintenance following account reviews
• Provide account analysis to determine up-sell and renewal offers
• Manage and resolve customer issues
• Track individual account activity and results
• Perform extensive data entry, system navigation, and utilization
• Conduct independent analysis and decision-making related to information
• Ensure accuracy and efficiency in data entry
• Complete ongoing training to maintain knowledge of products, services, and sales approaches
• Utilize automated knowledge systems and training tools to deliver outstanding service, meeting T-Mobile’s efficiency and quality standards
• Achieve efficiency and sales goals based on targeted metrics
• Meet or exceed all departmental goals and business objectives
• Exhibit positive and collaborative behavior with customers and coworkers
• Demonstrate personal leadership by maintaining high standards for ethical and professional conduct
• Disburse adjustments and credits as appropriate within established limits and criteria
• Fulfill other duties and projects as assigned by business management as needed

Account Executive, Government

General Counsel

• Serve as a day-to-day legal advisor for T-Mobile’s investigation teams, including Corporate Investigations and Asset Protection
• Support complex and time-sensitive investigations of violations of the T-Mobile Code of Business Conduct and related policies, as well as other legal, regulatory, or company policy violations.
• Scope, manage, and direct complex, high visibility, and privileged internal investigations.
• Provide cross-functional legal support on matters that may intersect with HR, Litigation, Asset Protection, Organized Crime, Fraud, Government Affairs, and Cybersecurity.
• Provide updates and written work product to legal and other senior business leaders on investigative activities and results.
• Develop and deliver trainings to investigators on investigative best practices, compliance trends and enforcement actions, updated internal investigatory procedures, etc.
• Serve as legal compliance adviser and policy SME for various internal T-Mobiles policies.

Corporate Counsel – Investigations, Governance & Standards

• Achieve growth targets by protecting existing business and identifying new opportunities.
• Establish joint targets to drive T-Mobile products and services through the channel partner.
• Build and maintain relationships with top-tier channel partners in assigned territory.
• Establish growth framework to establish T-Mobile as a strategic partner by developing and maintaining long-term relationships.
• Accountable for sales reporting and insights for assigned channel partners and their clients.
• Partner with internal operations teams to construct communication flows, programs, co-op, and team coordination.
• Deliver sales presentations and training to local partners to ensure knowledge of T-Mobile products and services.
• Stay abreast of industry landscape, challenges and problem statements for the industry, unique products, and solutions, and collaborate as an expert with leadership and delivery teams to strategize current and long-term solutions.
• Drive on-site customer meetings with partners.
• Act as resource for local partners and available to meet with customers and partners to drive sell through of T-Mobile products and services.

Account Executive, Region Channel Sales

• collaborate with internal business clients to structure deals
• provide practical, business-first legal guidance
• build scalable deal approaches including playbooks, templates, and negotiation strategies
• drive process improvements within T-Ads legal support
• advise a growing business unit on complex contractual relationships
• negotiate, draft, and revise complex commercial agreements
• serve as a trusted advisor to internal business clients
• counsel business clients on emerging issues in ad tech and digital media

Senior Corporate Counsel – T-Ads, Ad-Tech and Media Solutions

Analyst

• Lead domain technical roadmap definition and detailed solution design to ensure alignment with architecture and project goals
• Collaborate with IT teams to analyze impacts, identify risks, and communicate status to stakeholders and management
• Translate business requirements into technical user stories, system diagrams, and design documents to support system enhancements
• Analyze and translate business and technical requirements to develop IT solutions that meet domain needs for moderate complexity projects
• Mentor peers and manage contractors to support team development and daily activities
• Also responsible for other duties/projects as assigned by business management as needed