T-Mobile

Manager

• Interact with various teams across the T-Mobile to provide insights, analysis and recommendations that deliver data-driven, optimized experiences.
• Serve as a key point of contact in providing data and reporting solutions to drive enterprise results, including reports, dashboards, visuals, and self-service environments
• Define product feature and campaign success metrics and benchmarks.
• Work with large, complex data sets to extract and summarize information using SQL, working in platforms such as Snowflake, Azure, and Databricks.
• Use analytical and modeling capability to enhance decision making across a range of options and present findings and recommendations for prioritization of resources to all levels of the organization.
• Construct executive-level presentations and present complex analytical findings in clear, concise and decision-impacting manner.
• Possess the ability to influence leadership through fact-based analysis.

Business Analysis Manager – Care Demand Planning Insights and Automation

• Manage vendor contracts and ensure compliance with Master Service Agreements, Statements of Work, and internal controls to mitigate risks
• Develop and implement strategic initiatives and policies to improve vendor management practices and support financial performance
• Build and maintain vendor relationships to align service delivery expectations and enhance reliability
• Lead communication and escalation processes to resolve vendor performance and service delivery issues promptly
• Monitor vendor performance through scorecards and metrics, providing feedback and conducting evaluations to drive improvements
• Also responsible for other duties/projects as assigned by business management as needed

Senior Vendor Performance Manager

General Counsel

• Lead drafting, review, and negotiation of complex commercial agreements, including: Technology transactions (SaaS, cloud, AI tools, cybersecurity solutions, software licensing, professional services)
• Financial services procurement (banking relationships, payment processors, fintech providers, credit rating agencies, auditors)
• Enterprise professional services, consulting, and strategic vendor arrangements
• Structure and negotiate liability regimes (indemnities, limitations of liability, risk allocation frameworks)
• Advise on complex commercial terms, including pricing models, audit rights, service levels, credits, warranties, and termination rights
• Ensure agreements accurately reflect business objectives while minimizing legal, operational, financial, and security risk
• Serve as a trusted legal advisor to business, procurement, credit risk and finance stakeholders, providing practical, solution-oriented counsel aligned with enterprise strategy and operational objectives
• Identify and assess legal, regulatory, financial, and operational risks; articulate mitigation strategies; and exercise independent judgment within established corporate risk frameworks
• Collaborate effectively across Legal, Finance, Risk, Cybersecurity, Privacy, Compliance, and other enterprise functions to deliver integrated, business-ready outcomes on complex transactions
• Drive operational excellence by developing and refining templates, playbooks, and category standards, and by leveraging technology-enabled solutions and process optimization to improve contracting efficiency, scalability, and risk consistency

Senior Corporate Counsel – Procurement & Commercial Transactions

Product Marketing

• Owns product marketing strategy for private label phones and tablets end-to-end
• Defines and maintains MRDs, translating customer insights into feature-level requirements and success metrics
• Identifies unmet customer needs and differentiation opportunities through research, VOC, seller insights, and performance data
• Translates OEM/ODM hardware architecture and connectivity capabilities into clear, differentiated value propositions
• Owns CX product testing from development to in market and EOL
• Ensures product readiness across T-Life and related platform capabilities
• Owns product positioning and works with internal marketing partners to define messaging/lifecycle planning from launch through EOL
• Lead cross-functional marketing teams across Product, Sales, Frontline, Creative, and Analytics to develop integrated go-to-market strategies that drive product adoption, revenue growth, and market share expansion
• Aligns devices to QGP targets and LOB growth strategies
• Defines offer and promotion intent in partnership with LOBs and Finance; accountable for commercial performance
• Aligns product strategy to LRF assumptions, margin targets, and CLV impact
• Understands demand planning, PO coverage, allocation, and inventory health; escalates risks impacting performance
• Tracks product health dashboards including adoption, retention, CX signals, and financial performance
• Provides performance inputs into joint business reviews
• Identifies operational issues that impede product success and drives improvement within sphere of influence

Senior Product Marketing Manager – White Label Phones/Tablets

Program Manager

• Supports the business group by providing operational support, including vendor engagement, purchase order management, financial compliance, and day-to-day oversight of the Retail Store Development processes and quality standards.
• May manage the development and implementation of Retail Construction products and/or services.
• Coordinates cross-functionally with internal and external teams to maintain and improve existing processes.
• Develops project plans and schedules and provides budget oversight for the business group.
• Leads kick-off meetings, requirements and spec reviews, and other program-related meetings.
• Manages contracts, vendors, and business partners.
• Acts as a liaison between management and vendor/partners on contract execution and vendor performance management.
• Collaborate with Construction Project Managers on Program set up, including vendor onboarding, system training, workflow management, and financial close of projects.
• Identifies and communicates improvement opportunities from each program and sub-program to document and enhance processes to establish best practices.

Program Manager – RSD Vendor Management

Account Executive

• Drive collaboration with teams and stakeholders to develop winning offers and proposals
• Collection of all base costs, research competitive market data and apply to develop a market-based price request
• Works cross-functionally with Sales, Product, Engineering, Implementation, and other Teams to turn strategy, solutions, and requirements into action plans to build, close and launch our customers’ T-Mobile 5G and Telcom Solutions.
• Assists in deal qualification by leveraging market/industry knowledge and technology trends.
• Provides thought leadership and participates on early deal pursuit and account planning.
• Focuses on multi-year, large deals of at least $30M.
• Presents technical and business aspects of proposed solutions to a wide variety of business and technical audiences.
• Coordinates the preparation of RFPs, RFQs and other proposals to clients.
• Create a clear, consistent P&L customer outlook and financial projections.
• In-depth analysis for Complex Deals.
• Collaborate with finance to identify all key cost allocations; ideate and create financial models to streamline current manual processes and establish best practices for complex solution deal pricing.

Senior Account Executive, Complex Sales Solutions

Solutions Engineer

• Lead and develop a team of solutions engineers to support sales efforts across channel partner segments
• Collaborate with sales teams to provide technical expertise that facilitates closing key customer accounts
• Maintain strategic partnerships with internal teams including engineering, product development, marketing, and training to align objectives
• Drive initiatives focused on profitability and growth within enterprise and mid-market account bases
• Participate in senior-level presentations to strategic customers to support sales leadership and customer engagement
• Also responsible for other duties/projects as assigned by business management as needed

Senior Manager, Wireless Solutions Engineer – Channel Partners

• Utilize contact list to call leads to generate sales opportunities.
• Exceed monthly sales, renewal, and churn target goals.
• Welcome customers to T-Mobile and review service agreement, answer questions regarding service, and probe for additional business.
• Sustain monthly call goals as expectations dictate.
• Establish and cultivate customer relationships to drive sales and increase customer base.
• Complete Customer account maintenance resulting from account reviews.
• Provide account analysis to determine up-sell and renewal offers.
• Monitor and resolve customer issues.
• Track individual account activity and results.
• Extensive data entry, system navigation, and utilization required, including independent analysis and decision making related to information.
• Accuracy and efficiency in data entry required.
• Successfully completes continuous training to maintain knowledge of products, services, and sales approaches.
• Uses automated knowledge system, as well as any training tools provided to deliver exceptional service to meet T-Mobile’s productivity and quality standards.
• Attains productivity and sales goals based on targeted metrics.
• Meets/exceeds all departmental goals and business objectives.
• Demonstrates positive and cooperative behavior with customers and coworkers.
• Disburses adjustments and credits as appropriate within established limits and criteria.

Account Executive, Government

Business Intelligence Analyst

• Support analytic needs by integrating data from multiple sources to inform business strategies
• Create comprehensive dashboards combining diverse data sets for senior management presentations
• Lead insight generation from data to develop strategies enhancing customer experience and business performance
• Engage early in enterprise projects to define and incorporate reporting requirements into system design
• Analyze sales, call center, partner, and financial performance to support operational decision-making
• Present analysis and strategic recommendations to senior management through verbal and written communication
• Also responsible for other duties/projects as assigned by business management as needed

Senior Business Intelligence Manager

Client Partner

• Creating tailored sales strategies to meet the unique goals of each Enterprise client within portfolio and accelerate with cross-functional partner execution.
• Curating long-term relationships with key decision makers and influencers within each client.
• Generating and closing new sales opportunities within assigned account base which may include existing clients as well as new clients.
• Leading a world-class, differentiated experience that T-Mobile clients will want to continue their growth with.
• Positioning T-Mobile product capabilities to potential and existing clients that align with and help them achieve their business goals.
• Managing complex contract negotiations and closing large, high-value deals with enterprise clients.
• Maintaining accurate records of interactions, sales progress and providing accurate sales forecasts and performance reports to leadership.

Client Partner, Enterprise Sales – Greenfield Acquisition

• Generate and work leads through prospecting, cold calling, and networking under sales manager supervision.
• Identify customer needs and use solution-based selling to demonstrate T-Mobile’s value.
• Recommend wireless solutions, including price plans, data services, handsets, and accessories.
• Negotiate and close deals.
• Develop skills in prospecting, call execution, and relationship management with leadership.
• Participate in product training and sales meetings.
• Create effective sales approaches, solutions, and proposals.
• Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts.
• Maintain and grow the customer base within a territory model.

Account Executive, SMB Sales

Full-stack Engineer

• Maintains and enhances full stack web solutions including both the back end and front end.
• Collaborates with team to break down features into user stories and estimate them.
• Continuously learns new technologies.
• Ability to offer and communicate ideas and opinions.
• Ability to learn technologies being used.
• Awareness of technology roadmap.
• Updates job knowledge by tracking and understanding emerging engineering practices.

Associate Engineer, Software Full Stack

Customer Success Manager

• Serve as the primary point of contact for a highly strategic single customer, affiliates, sponsors, partners, and athletes, managing ongoing communication and relationship coordination
• Lead intake of customer, partner, and athlete requests, clarifying scope, requirements, timelines, and service expectations
• Proactively communicate status updates, risks, and resolution paths to customers and partners
• Manage intake workflows, project tracking, and cross-functional coordination with Sales, Operations, Finance, Legal, and Program Management teams
• Support billing, invoicing validation, account reconciliations, and resolution of account-related inquiries
• Develop and maintain account activity reports, intake metrics, and operational performance summaries
• Provide light project management support for complex or multi-workstream initiatives
• Maintain accurate account documentation, intake records, and compliance with operational requirements

Senior Enterprise Customer Success Manager

• Generate and work leads in developed and underdeveloped territories through prospecting, cold calling, and networking under sales manager supervision
• Selling to demonstrate T-Mobile’s value
• Recommend wireless solutions, including price plans, data services, handsets, and accessories
• Negotiate and close deals
• Develop skills in prospecting, call execution, and relationship management with leadership
• Participate in product training and sales meetings
• Create effective sales approaches, solutions, and proposals
• Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts

Account Executive – Business Team Sales

Marketing

• Manage a set of National events targeting growth in Enterprise, Strategic and SMB segments
• Lead all aspects of the event marketing process including strategy and positioning
• Curate compelling session topics that align with business goals
• Own creative execution to produce event-ready assets
• Develop assets to drive attendance and demand generation
• Develop lead capture and conversion plan
• Select the right solutions/partners to showcase
• Communications with all stakeholders
• Debrief, recaps and reconcile all data inputs
• Research, identify and recommend new opportunities for event marketing partnerships
• Supervise and coordinate event budget
• Train and lead event marketing staff for each event