T-Mobile

Insurance

• Lead the strategic oversight and delivery of fraud, credit, and collections decision engine capabilities
• Drive innovation, operational excellence, and cross-functional alignment
• Set the strategic vision for decisioning platforms
• Foster alignment between risk, product, and engineering teams
• Collaborate with senior stakeholders across multiple departments
• Build and lead high-performing, diverse technical teams
• Develop and recommend best practice policies for credit risk management

Director, Credit Risk Management

AI Engineer

• Build and iterate on 1-2 AI Agents in T-Mobile's IntentCX program
• Build across modalities (chat and voice) using OpenAI's chat and realtime voice models
• Focus on customer service or product sales
• Have a direct impact on customer interactions every day
• Integrate T-Mobile APIs into your agent's context/prompt
• Integrate your AI Agent into IntentCX's multi-agent framework
• Integrate your AI Agent(s) with T-Mobile's T-Life app, website, or customer support phone number

AI Engineering Intern

Manager

• Develop and deliver an exceptional Contact Center and Systems experience
• Lead the IVR /IVA systems experience throughout project and production lifecycle
• Lead ad hoc teams to effective management of complex, cross-functional system opportunities and issues
• Connect with leadership, business partners, and technical partners on progress against strategy
• Lead medium to large IVR and Voicebot / Voice Assistant experience initiatives
• Evaluate, deliver, and contribute to the design of strategic solutions and architectural direction
• Build, own, and/or approve IVR /IVA user experience documentation
• Define and communicate prioritization based on customer and business partner input
• Prepare communications for executive and business sponsor audiences
• Mentor and provide tactical direction of strategy

Systems Experience Manager – IVR

Account Executive

• Generate and work leads through prospecting, cold calling, and networking
• Identify customer needs and use solution-based selling to demonstrate T-Mobile’s value
• Recommend wireless solutions and services
• Negotiate and close deals
• Develop skills in prospecting, call execution, and relationship management
• Create effective sales approaches and proposals
• Utilize sales force automation and manage sales funnel
• Maintain and grow the customer base within a territory model

Account Executive, Business Sale

Network Engineer

• Align procurement and material plans with demand forecasts
• Manage inventory across the product lifecycle
• Coordinate purchasing, production, engineering, and supplier activities
• Analyze demand trends and inventory health
• Support revenue and service-level commitments
• Enhance inventory efficiency, reduce downtime risk, and improve material lifecycle performance
• Strengthen supplier collaboration and improve planning processes

Supply Chain Planning Manager – Network Engineering

• Generate and work leads through prospecting, cold calling, and networking under sales manager supervision
• Identify customer needs and use solution-based selling to demonstrate T-Mobile’s value
• Recommend wireless solutions, including price plans, data services, handsets, and accessories
• Negotiate and close deals
• Develop skills in prospecting, call execution, and relationship management with leadership
• Participate in product training and sales meetings
• Create effective sales approaches, solutions, and proposals
• Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts
• Maintain and grow the customer base within a territory model

Account Executive, Business Sales

Outside Sales

• Drive customer acquisition through door‑to‑door conversations and community outreach
• Create standout experiences by sharing service benefits, answering questions, and delivering post‑sale follow‑up
• Collaborate with sales leadership and cross‑functional partners

Field Sales – Broadband

• Drive customer acquisition through door‑to‑door conversations and community outreach
• Create standout experiences by sharing service benefits and delivering post‑sale follow‑up
• Team up to win by collaborating with sales leadership and cross‑functional partners

Field Sales, Broadband

• Generate and work leads through prospecting, cold calling, and networking under sales manager supervision.
• Identify customer needs and use solution-based selling to demonstrate T-Mobile’s value.
• Recommend wireless solutions, including price plans, data services, handsets, and accessories.
• Negotiate and close deals.
• Develop skills in prospecting, call execution, and relationship management with leadership.
• Create effective sales approaches, solutions, and proposals.
• Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts.
• Maintain and grow the customer base within a territory model.

• Drive customer acquisition through door‑to‑door conversations and community outreach
• Share service benefits, answer questions, and deliver post‑sale follow‑up
• Collaborate with sales leadership and cross‑functional partners to support projects

Field Sales – Broadband Sales

Full-stack Engineer

• conduct comprehensive technical security assessments
• engage with threat actors
• perform forensic examinations
• implement rigorous vulnerability testing
• collaborate with multi-functional teams
• mentor peers and junior team members
• maintain visibility at the Executive level

Principal Engineer, Cyber Threat Intelligence

Business Analyst

• Manage and analyze large data sets
• Create new and more efficient work processes
• Collaborate with team members and provide analytical support
• Build and present slides to leadership

Business Analyst Intern

Procurement

• Competitively sourcing technology spend through engagement of strategic suppliers and application of industry knowledge
• Drafting, negotiating, project manage and executing contractual documents including but not limited to master service agreements, statements of work, letter agreements, and purchase orders
• Supplier management - supporting the evolution of supplier management through supplier scorecard development and supplier quarterly business
• Intellectual property licensing procurement & structural guidance
• Liaise with technical personnel to interpret technical specifications to commercial and corporate financial requirements
• Summarize and present business cases and agreements for executive review and approval
• Also responsible for other Duties/Projects as assigned by business management as needed

Senior Sourcing Manager – Indirect Sourcing

• Interact with various teams across the T-Mobile to provide insights, analysis and recommendations that deliver data-driven, optimized experiences.
• Serve as a key point of contact in providing data and reporting solutions to drive enterprise results, including reports, dashboards, visuals, and self-service environments
• Define product feature and campaign success metrics and benchmarks.
• Work with large, complex data sets to extract and summarize information using SQL, working in platforms such as Snowflake, Azure, and Databricks.
• Use analytical and modeling capability to enhance decision making across a range of options and present findings and recommendations for prioritization of resources to all levels of the organization.
• Construct executive-level presentations and present complex analytical findings in clear, concise and decision-impacting manner.
• Possess the ability to influence leadership through fact-based analysis.

Business Analysis Manager – Care Demand Planning Insights and Automation

• Manage vendor contracts and ensure compliance with Master Service Agreements, Statements of Work, and internal controls to mitigate risks
• Develop and implement strategic initiatives and policies to improve vendor management practices and support financial performance
• Build and maintain vendor relationships to align service delivery expectations and enhance reliability
• Lead communication and escalation processes to resolve vendor performance and service delivery issues promptly
• Monitor vendor performance through scorecards and metrics, providing feedback and conducting evaluations to drive improvements
• Also responsible for other duties/projects as assigned by business management as needed

Director, Credit Risk Management

AI Engineering Intern

Systems Experience Manager – IVR

Account Executive, Business Sale

Supply Chain Planning Manager – Network Engineering

Account Executive, Business Sales

Field Sales – Broadband

Field Sales, Broadband

Account Executive, Business Sales

Field Sales – Broadband Sales

Principal Engineer, Cyber Threat Intelligence

Business Analyst Intern

Senior Sourcing Manager – Indirect Sourcing

Business Analysis Manager – Care Demand Planning Insights and Automation

Senior Vendor Performance Manager