Sumsub

Sales Development Rep

• Sales prospecting and lead generation across globally.
• Cold outreach to new and prospective clients via LinkedIn, emails, calls, network, etc.
• Industry research to define targets for the outreach and potential pockets of growth, craft value proposition, etc.
• Researching companies and their representatives to define the most relevant targets and decision-makers.
• Pushing conversations to the product demo calls.
• Supporting Business Development Managers in their re-engagement with the targets.

Sales Development Representative

General Counsel

• Designing, implementing, and refining contract management processes.
• Leading end-to-end delivery of legal projects and engaging with stakeholders.
• Reviewing, drafting, and negotiating complex and high-value commercial contracts.
• Providing strategic guidance and risk-based assessment of contractual terms.
• Supporting and advising cross-functional teams on contract-related matters.
• Supporting strategic initiatives and scaling of legal operations.

Senior Legal Counsel, Contracts

• Managing the DocuSign environment, including template optimization and automated routing rules.
• Participating in company-wide strategic projects as the operational representative for the Contracts Team.
• Supporting the implementation and scaling of AI both within DocuSign and other tools.
• Partnering with data analysts to build and analyze legal dashboards tracking contract metrics.
• Designing and refining standardized contract templates, playbooks, and frameworks for internal stakeholders.
• Leading the review, drafting, and negotiation of tech contracts and vendor agreements as needed.
• Partnering with internal stakeholders to optimize legal processes and operations.

Legal Counsel – Contract Operations

Customer Support

• Responding to Customer Queries: Engaging with customers who initiate chat conversations seeking assistance, information, or support.
• Problem Solving: Analyzing customer issues and providing solutions or answers to their questions.
• Documenting Interactions: Keeping accurate records of chat interactions, including customer details, issues, and resolutions.
• Continuous Learning: Staying updated on product or service changes, updates, and industry trends.
• Feedback and Improvement: Providing feedback to management regarding common customer issues.
• Team Collaboration: Collaborating with other customer support team members, supervisors, and specialists when dealing with complex or escalated issues.

Customer Support Agent

Business Development Rep

• Create and execute go-to-market strategies in new verticals from research to sales.
• Personally own the full sales cycle on major accounts.
• Collaborate with product and marketing teams on cross-functional projects.
• Participate in conferences and act as an external speaker.
• Educate other teams on target verticals' specifics.

Business Development Manager

Product Manager

• Help global clients streamline manual workflows, make faster decisions, and seamlessly report to regulators.
• Drive adoption, find new monetization angles, and translate high-level requests into a stellar product.
• Collaborate on building UI/UX flows and ensuring smooth integration with internal systems.
• Communicate directly with major global enterprises to gather feedback and translate their needs into product requirements.
• Gather context, mediate discussions, and champion product priorities with C-level stakeholders.
• Run processes with two dedicated development teams.

Sales Operations Manager

• Managing accounts from onboarding to renewal
• Managing and guiding clients on all levels: technical, business, and product (collaborating with other teams)
• Working on quotes, agreements, and NDAs – making sure the client’s onboarding journey is smooth and quick
• Researching & identifying potential prospects based on strategy development aspects
• Maintaining highly targeted outbound outreach (incl. email, phone, LinkedIn, etc.) to source meetings with key prospects
• Introducing clients to the new features and handling new feature releases

Sales Operations Manager – EU/UK

Product Marketing

• Own positioning, messaging, and narrative for Reusable Identity solutions.
• Lead go-to-market strategy and execution for B2B and B2C audiences.
• Drive growth and adoption by increasing Reusable KYC uptake.
• Design and execute rapid experiments for growth channels.
• Conduct continuous market and customer research.
• Plan and optimise multichannel marketing campaigns with Brand & Creative.
• Act as a connector between Product and GTM teams.

Senior Product Marketing Manager

• Reviewing and risk-based assessment of contracts daily.
• Supporting RFP procedures and customizing contractual terms.
• Drafting and amending contractual templates and internal policies.
• Communicating and negotiating with counterparties and stakeholders.
• Collaborating with internal teams for contract review processes.

Legal Counsel – Contracts and Counterparty Relations

• Sales prospecting and lead generation.
• Cold outreach to new and prospective clients via LinkedIn, emails, calls, network, etc.
• Industry research to define targets for the outreach and potential pockets of growth, craft value proposition, etc.
• Researching companies and their representatives to define the most relevant targets and decision-makers.
• Pushing conversations to the product demo calls.
• Supporting Business Development Managers in their re-engagement with the targets.

• Managing accounts from onboarding to renewal.
• Managing and guiding clients on all levels: technical, business, and product.
• Working on quotes, agreements, and NDAs ensuring a smooth onboarding journey.
• Researching & identifying potential prospects based on strategy development aspects.
• Maintaining highly targeted outbound outreach (email, phone, LinkedIn, etc.) to source meetings with key prospects.
• Introducing clients to new features and handling new feature releases.

• Shape the external narrative for Sumsub’s flagship products.
• Lead a Product Marketing Unit of three.
• Develop and evolve positioning and messaging for the Sumsub Platform.
• Act as the primary external spokesperson for the Sumsub Platform.
• Drive revenue growth initiatives by setting clear priorities for the team.
• Ensure consistent product narratives across all customer touchpoints.
• Guide market, customer, and competitive research efforts.
• Lead go-to-market strategy for product launches.

Product Marketing Lead

Marketing Analyst

• Analyze marketing performance across channels, including paid acquisition, events, product marketing, and website performance.
• Build, maintain, and improve dashboards for different marketing teams.
• Support marketing stakeholders with ad-hoc analyses, metric investigations, and reporting.
• Work with acquisition funnels, marketing costs, and attribution models.
• Collaborate closely with Sales Analytics and Unit Economics.
• Help improve data quality, align metric definitions, and reduce inconsistencies across dashboards and reports.
• Support day-to-day analytical needs of marketing teams while contributing to long-term improvements in marketing analytics.

Senior Marketing Analyst

Marketing

• Develop GTM strategy for North America based on target industries.
• Lead and execute regional marketing activities such as field events and content localization.
• Establish partner channels and cultivate regional relationships.
• Conduct regional research on competitors and market trends.
• Gain expertise in local customers and identify growth opportunities.
• Implement account-based marketing strategies in collaboration with teams.
• Conduct co-marketing campaigns with local partners.

Regional Marketing Manager

• Draft, review, and negotiate commercial contracts
• Provide pragmatic, risk-calibrated legal guidance
• Own and optimize the end-to-end contract lifecycle management process
• Serve as a trusted partner to cross-functional stakeholders