Sales Operations Manager – EU/UK

Sumsub

Sales Operations Specialist refining client communications and building relationships in the EU/UK market for Sumsub's verification platform.

Posted 7/15/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management within B2B cloud/SaaS environments, focusing on client onboarding, relationship building, and effective communication. Proficient in managing CRM pipelines and executing targeted outreach strategies to drive client engagement and growth.

Highest-signal resume keywords

Account Management ExperienceB2B Cloud/SaaS SoftwareCRM Pipeline ManagementExcellent Communication SkillsFluency in English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementCRM Pipeline ManagementSales Strategy DevelopmentQuote PreparationNDA Management

Soft Skills

Excellent CommunicationNegotiation SkillsAttention to DetailSelf-OrganisedQuick Learner

Tools & Technologies

CRM SoftwareEmail Outreach ToolsLinkedIn

Industry Keywords

B2B SalesCloud SoftwareSaaSFinancial ServicesComplianceCrypto

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Managing accounts from onboarding to renewal
Managing and guiding clients on all levels: technical, business, and product (collaborating with other teams)
Working on quotes, agreements, and NDAs – making sure the client’s onboarding journey is smooth and quick
Researching & identifying potential prospects based on strategy development aspects
Maintaining highly targeted outbound outreach (incl. email, phone, LinkedIn, etc.) to source meetings with key prospects
Introducing clients to the new features and handling new feature releases

Requirements

What you’ll need

Demonstrated account management experience in sales in B2B cloud/SaaS software or financial services/compliance/crypto
CRM pipeline management notion
Excellent communication and negotiation skills with strong attention to detail
Quick learner, ready to work in a fast-pacing and developing startup environment
Ambitious and willing to grow within a sales team
Responsible, detail-oriented, and self-organised
Fluency in English

Benefits

Comp & perks

Remote-first, trust-based culture. Work from the place that works best for you.
No mandatory office days, no attendance trackers.
True flexibility. We do not fix you to a 9-to-5 schedule.
Extra time off. Your birthday is a holiday here.
10 personal days each year
Seven sick days without paperwork.
Extra time to enjoy Christmas and New Year.
Compensation. We offer fair and transparent pay, benchmarked to the market.
Growth built in. Clear goals, open feedback and personal development plans.
Team offsites. Trips are fully covered, so you can meet, collaborate, and recharge together.
Getting you set up. We make sure you have access to the tools and hardware you need to do your work well.
Friendly by design. We keep things human, open and kind.