Data Analyst

• Manages and develops information systems for clients; conducts data information analysis for a variety of studies under the direction of organizational standards.
• Helps advise business, applications and operations counterparts to ensure data integrity and availability.
• Structures the environment and creates logical storage units especially for size and physical locations, to map database elements into logical units.
• Implements and supports technologies for managing and effectively utilizing multiple information sources, formats and uses.
• Resolves data integration and security issues for adherence to the organization's quality standards.
• Researches customers needs, conducts awareness and promotional sessions for potential customers.

Senior Enterprise Data Operations Analyst – Data Analyst Senior, SQL, AI Tools, Agile, Jira

Operations

• support Fulfillment by providing comprehensive loan documentation support
• ensure new and existing team members understand requirements and expectations
• provide clear guidance, aligned with internal legal resources
• support day‑to‑day inquiries and escalations
• coach operations process managers and team members
• determine and/or drive change and improvement efforts

Operations Consultant – Commercial

• Consults with line of business to evaluate and oversee an organization's operations or technology processes.
• Develops solutions to optimize process efficiency, reduce processing time, and mitigate risks.
• Conducts thorough business diagnostics to identify, quantify and prioritize value creation projects.
• Develops and presents business case to approval committees.
• Responsible for overseeing implementation deliverables, cost-estimates, cost-benefit analysis, and providing rationale to how process improvement opportunities will assist in accomplishing business objectives more efficiently.
• Uses broad knowledge to facilitate the redesign of organizational processes.
• Creates solutions that optimize process quality, efficiency, and cost.
• May lead efforts to improve the quality and/or minimize process cost.
• Utilizes data analysis and process modeling to craft appropriate solutions that meet business requirements.
• Prepares and may present recommendations to governance committees for approval.
• Assess risks associated with current and proposed processes against business objectives and ensures alignments with the bank's and unit's risk appetite and risk management framework.
• Consults with all levels of the organization to ensure that introduction of new processes is smooth and effective, and sustains or improves quality of output.
• Mentors individuals and teams to build capabilities.
• Leverages strong relationships with the Line of Business to ensure continuous improvement after initial implementation.

Process Improvement Consultant – Strategy Execution, Experience Management

Sales

• Manages and directs a team to achieve business results and customer experience goals
• May have direct sales and client responsibilities
• Oversees the execution of strategy
• Leads and coordinates the daily activities of team members engaged in customer and/or prospect management activities
• Achieves business results, attracts new customers and/or grows existing customer relationships by coaching and managing to defined strategies and tactics
• Develops and oversees the execution of account and sales plans
• Manages risk/return and drives quality for new and/or existing clients
• Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks
• Manages effective network of senior internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience
• Focuses on bringing the full range of PNC's products and services to the client
• Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities
• Develops team members while monitoring progress against individual goals
• Motivates and develops staff, including acquiring top talent and managing performance-based issues
• Effectively plans, organizes, directs, analyzes and evaluates staff and processes
• Connects strategy to day-to-day activities and updates the team on a regular basis
• Coaches team members on skills needed to analyze, evaluate and mitigate credit risk and to lead others on credit requests by utilizing advanced knowledge of credit fundamentals and internal credit policies.

Regional Sales Leader – Business Banking

Consultant

• Perform rigorous independent reviews of PNC’s Capital Markets models, including derivatives pricing models, Value-at-Risk (VaR) models, and counterparty credit risk models
• Perform qualitative and quantitative assessments of all aspects of models including data quality and integrity, theoretical assumptions and methodologies, and performance testing
• Maintain ongoing communication with model stakeholders such as developers, owners, and reviewers
• Prepare comprehensive validation reports for internal/external audiences, including regulatory stakeholders, using applicable templates
• Establish and maintain effective working relationships with key stakeholders, including model owners and model developers

Senior Quantitative Analytics Consultant – Capital Markets Models

Full-stack Engineer

• Creates and leads the technical design and development of software solutions.
• Proposes & designs software solutions to address complex business needs.
• Prepares technical and procedural documentation required.
• Facilitates complex problem resolution.
• Provides technical guidance and support to colleagues.
• Reviews coding, testing, and documentation of software.
• Applies modern principles, methodologies and tools to advance business initiatives and capabilities.

Software Engineer – Lead

Scrum Master

• Facilitate Scrum ceremonies (Sprint Planning, Daily Scrum, Review, and Retrospective) and ensure they are time-boxed, effective, and outcome-oriented.
• Own and administer Jira boards (backlog, sprint, and Kanban as needed): workflows, statuses, fields, dashboards, filters, and reporting.
• Partner with Product Owners, engineers, and stakeholders to remove impediments, manage dependencies, and drive execution against sprint goals.
• Provide transparent delivery reporting (burn-down/up, velocity, throughput, cycle time) and maintain clear communication through Jira dashboards and stakeholder updates.
• Ensure team adherence to Agile principles.
• Provides coaching to the Scrum Team(s) on how to execute the Scrum framework.
• Organizes and facilitates ceremonies, identifies improvement opportunities to optimize velocity and quality while mitigating risk.
• Tracks and communicates the overall team progress providing visibility to stakeholders.
• Serves as a filter to remove impediments to progress as identified by the team.
• Protects the team from outside influences to ensure the team remains focused on Scrum Team priorities.
• Partners with the Product Owner to ensure the backlog items are prioritized based on business value and ready for the team.

Scrum Master – Data and Analytics Technology, Jira, Sprint Planning, Agile

Engineering Manager

• Lead, coach, and develop a team of engineers delivering contact center technology solutions, with an emphasis on API driven services.
• Maintain an active technical leadership role, providing guidance on architecture, code quality, and operational decisions.
• Drive consistent and predictable delivery outcomes across multiple initiatives, balancing new development with operational stability.
• Growing engineering resources, helping expand technical depth, ownership, and leadership capability.
• Partner closely with product owners, architects, platform teams, and operational partners to ensure alignment and successful execution.
• Identify gaps in skills, processes, tooling, or ownership and develop systematic and sustainable solutions to fill those gaps.
• Promote strong engineering standards across the full development lifecycle, from design and coding through deployment, support, and optimization.
• Encourage a culture of accountability, transparency, and continuous improvement within the team.

Software Engineering Manager – Contact Center

Business Analyst

• Lead the organization, execution, and implementation of select projects, ensuring successful delivery from concept through deployment.
• Serve as a Business Analyst within an Agile team, utilizing Agile methodologies to deliver high-quality solutions.
• Develop epics, user stories, and validation plans; actively participate in testing and validation activities, including occasional evening and weekend support.
• Conduct research and analysis to assess the impact of proposed changes, create comprehensive project plans, and break down large initiatives into manageable, actionable workstreams.
• Collaborate with cross-functional partners to drive initiatives forward and oversee end-to-end change implementation.
• Serve as PIN Key Custodian and lead Archer issue resolution efforts.
• Execute Application Owner and backup responsibilities as assigned.
• Manage card inventory, including oversight of daily Card Hold and Reject Reports.
• Administer Fiserv card embossing CIN table updates and ensure all controls are executed effectively.
• Act as liaison with external vendors, including: o Giesecke+Devrient (G&D): plastic card production o Fiserv: card embossing, processor changes, transaction processing, and troubleshooting o Visa: project implementation, security access, and transaction processing support
• Partner with internal stakeholders, including University Banking, to support card program changes and enhancements.
• Execute controls, support audits, and contribute to strengthening overall risk management practices.
• Support operational activities such as emergency card orders (ICI), shared inbox management, escalation resolution, and transaction research.
• Maintain and apply working knowledge of Fiserv PCF settings.
• Participate in Disaster Recovery and Business Continuity activities, including after-hours support as needed.

Senior Business Analyst – Debit Card

Software Engineer

• Directs enterprise strategies, initiatives, policies, and programs for pipeline engineering, infrastructure automation, and software driven delivery across the CTO organization.
• Acts as a key transformation leader in the evolution from infrastructure centric execution to software first automation, influencing how the organization designs, builds, and operates technology.
• Defines the enterprise vision for “path to production”, including standards, architectural patterns, controls, and automation required to move from installed hardware to production ready platforms.
• Architects and designs enterprise scale software platforms, automation frameworks, and pipelines that support infrastructure creation, configuration, validation, and lifecycle management.
• Leads the adoption of best practices in software architecture, CI/CD, infrastructure as code, configuration management, testing automation, and system integration.
• Partners with architecture, security, risk, and operations teams to ensure automation solutions are secure, resilient, compliant, and production ready.
• Works closely with delivery and development teams to turn architectural vision into execution through reusable services, tooling, and automation patterns.
• Establishes clear engineering standards and reference implementations for teams building or consuming enterprise pipelines.
• Drives measurable improvements in time to provision, deployment reliability, and operational stability through automation.
• Directs, motivates, develops, and oversees the performance of management and senior engineering staff.
• Builds a high performing organization blending software engineers, automation engineers, and infrastructure domain experts.
• Coaches leaders and engineers to think and operate as software product teams, not ad hoc project teams.
• Communicates with executive leadership, vendors, and suppliers to align on technology direction, tooling strategy, and platform capabilities.
• Serves as a trusted partner across CTO, infrastructure, and platform organizations—driving alignment without duplicating or displacing existing ownership.

Director of Enterprise Pipeline Engineering – Automation

QA Engineer

• Ensure the quality and consistency of platforms that support complex data pipelines, APIs, and system generated outputs
• Leverage both manual and automated testing to validate data accuracy, integrity, and compliance
• Drive continuous improvements across QA processes
• Lead the review of testing artifacts throughout the product life-cycle
• Ensure appropriate sign off and prioritization of testing work
• Coordinate test strategy, scripting and defect resolution
• Take accountability for quality standards in the development, implementation and upkeep test scripts
• Develop meaningful management metrics that help gauge project health
• Identify trends and opportunities for continuous improvement in product release

Quality Assurance Lead – Data Testing, Python

Account Executive

• Lead the development and execution of territory specific strategies to drive Business Banking sales performance and market expansion.
• Partner with sales leadership to translate enterprise and segment strategies into clear, executable plans at the territory and market level.
• Evaluate sales programs, rhythms, and performance metrics to identify opportunities for optimization and improved consistency.
• Establish scalable execution frameworks that enable growth across multiple geographies and customer segments.
• Lead and influence cross functional partners to remove barriers to execution and deliver value to business clients.
• Provide strong field leadership presence across the territory, including regular travel to support markets and sales teams.

Business Banking Territory Sales Executive

Systems Engineer

• Provides solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross-functional applications.
• Participates in identifying, evaluating, and configuring systems that are cost effective and meet business requirements.
• Monitors client experiences and feedback on the use of business applications;
• Enhanced system productivity, as needed.
• Provides senior level consulting services to internal business groups on process improvement projects designed to improve their business results.
• Analyzes, defines and documents clients requirements, and revises existing systems logic challenges, as necessary.

Business Systems Analyst Consultant – Financial Systems, SQL, Defect Tracking, Testing Scripts

Solutions Engineer

• Partner with the Business on discovery sessions to understand business objectives, pain points, and technical requirements.
• Help Product Managers identify opportunities to streamline, automate, or enhance operations using your expertise on latest Salesforce capabilities.
• Serve as a trusted advisor, providing guidance on platform best practices, architecture standards, and technology alignment.
• Architect tailored Salesforce solutions that align with business strategy, functional needs, and enterprise architecture principles.
• Build, configure, and deliver engaging, purpose built demos and prototypes that illustrate solution value and feasibility.
• Translate complex technical concepts into clear, compelling narratives for both technical and non technical audiences.
• Act as an enterprise Salesforce subject matter expert, maintaining deep knowledge of Sales Cloud, Financial Services Cloud, AI tools, and extensibility options.
• Provide guidance on both declarative (click-based) and programmatic (Apex, Lightning Web Components, APIs) solution patterns.
• Stay informed about Salesforce releases, innovations, and industry trends to proactively recommend enhancements.

Senior Business Architect – Sales Force Solutions Engineer

• oversee the setup and processing of asset transfer service requests, ensuring accuracy based on client instructions, transfer of cash and assets, and required verifications
• ensure operational controls and procedures are followed to support accurate, compliant, and timely asset transfers
• monitor team workflow and capacity to ensure work is distributed evenly and service level expectations are met
• actively support the team by resolving escalations, identifying root causes, and implementing process improvements
• partner with internal stakeholders to address issues impacting asset transfer processing and client experience
• conduct regular career development conversations, coaching, and performance feedback with team members
• manage performance, including handling escalations and administering corrective actions as needed
• foster a collaborative, inclusive, and results-driven team environment.