Memorial Hermann Health System

Data Scientist

• Leads the analysis of complex and unstructured data sets using advanced statistical methods for use in data driven decision making
• Responsible for leading cross-functional teams and providing in-depth data insights for complex business problems approached with advanced analytic techniques to collect, explore, and extract insights from structured and unstructured data
• Manages engagement with internal customers on small and medium sized projects
• Provides findings and analysis for use in decision making
• Develops custom data models and algorithms to apply to data sets
• Develops and tests hypotheses and communicates findings in clear, precise and actionable manner to project and leadership teams
• Works closely with teams to identify, understand, and resolve data issues and improve efficiency, productivity and scalability of data processes

Lead Data Scientist

Program Manager

• Position is responsible for leading, directing, and supporting strategic and operational initiatives for an assigned Service Line by working in collaboration with care delivery sites, regional administration, management teams, and medical staff in accordance with established goals and benchmarks.
• Responsible for partnering with business development to ensure successful implementation of strategic plans in order to achieve business objectives and enhance existing lines of business by establishing relationships with physicians, customers, and patient relations.
• Operate with accountability to the Vice President of the Service Line, SVP of the Service Line, Care Delivery Site Executives, Ambulatory Executives, MHMG and Post-Acute care networks.
• Develops monitors and directs system-wide initiatives in an assigned key service line ensuring the highest quality care is delivered; identifies needs of participating facilities and service line initiatives and provides for accordingly; remains available, accessible and visible to senior management; recognizes achievements and accomplishments and provides ongoing feedback on performance.
• Analyzes and establishes business strategy, adhering to system and facility strategic goals; develops strategic business plans and performs operational analysis.
• Stays up-to-date on new developments in the field and incorporates such in the scope of services; reviews facility policies, procedures, and systems; complies with all applicable regulatory requirements and standards; conducts appropriate promotional activities and participates in system marketing activities.
• Participates in overall service line strategic planning initiatives while serving as the conduit between the key campus leadership and the system strategic planning and service line leadership personnel to ensure continuity and execution.
• Demonstrate leadership by supporting the medical staff in the service area to achieve growth initiatives, quality outcomes, operational improvements and patient satisfaction.
• Develops and monitors strategic action plans to include medical staff development, growth and other strategic and operational issues as directed by the Vice President of the Service Line in cooperation with care delivery site leadership.
• Assures that revenue, contribution margin, quality metrics and growth initiatives meet or exceed budget; prepares and submits reports; forecasts and suggests corrective action to address negative variances; identifies and proposes capital budget items appropriately.
• As directed, supports a state of constant regulatory readiness and continuous compliance with applicable standards for specified service line.
• Identifies quality improvement opportunities based on evidence based clinical practices and third-party benchmarking organizations (US News, Vizient, STS, and other SL specific organizations).
• Collaborates with system, regional, and hospital leadership, as well as other key stake holders/teams to establish and monitor SL quality outcomes measures within the appropriate care delivery sites.
• Ensures the service line meets performance metrics that reflect patient experience, customer service, quality, and desired patient outcomes.
• Maintains current knowledge of advancements and developments in service line treatments and service offerings; provides innovative ideas and a disciplined management approach toward the achievement of Memorial Hermann financial objectives.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.

Program Director, Trauma Service Line

Therapist

• Assesses patients and develops treatment plans
• Provides direct patient care and documents findings
• Assists Level III physical therapists with program development
• Responsible for patient care performed by assistants and rehabilitation technicians
• Trains and guides students and interns

Physical Therapist

• Performs routine physical therapy treatments according to patient treatment plans under the direction of a licensed physical therapist
• Documents findings, progress and instruction to patients and caregivers
• Supervises rehabilitation technicians with regard to individual patient care
• May assist with program development
• May provide training and guidance to students and interns
• Implements a physical therapy treatment program as described by a physical therapist’s written plan of care
• Provides physical therapy services under the supervision of the PT, and treatments are modified only as allowed by the plan of care
• Monitors patient’s condition and progress towards treatment goals
• Motivates and instructs patient/caregiver using appropriate methods
• Communicates effectively with the supervising physical therapist, patient/caregiver and other professional colleagues to include physicians and insurance companies
• Manages time effectively
• Documents appropriately in the medical record and completes other documentation duties accurately and efficiently
• May serve as a clinical resource to colleagues, other health care professionals, or to the community in general
• May serve as Clinical Instructor for PTA interns
• Presents relevant special topics in professional literature at clinic meetings, grand rounds, conferences, university settings and meetings as delegated or requested by faculty
• Ensures safe care of patients by adhering to policies, procedures and standards, within budgetary specifications

Physical Therapist Assistant, Ortho/Sports

• Assesses patients and develops treatment plans based on evaluations
• Provides direct patient care and documents findings, progress, and instruction
• Supervises assistants and rehabilitation technicians regarding patient care
• May assist with program development and provide training to students and interns
• Communicates effectively with patients/caregivers and professional colleagues

Occupational Therapist, Saturday Program – Full-time

Customer Support

• Position responsible for customer service, issuance of parking contracts and front desk duties
• Accounts receivable, accounts payable, monthly closing
• General office duties, correspondence, reports, and inputting of parking control data
• Prepares correspondence, reports, and memos as well as general filing and clerical duties
• Monthly billing and closing for the department
• Varied duties regarding employee transportation issues as directed
• Handles cash drawer related to customer service function and balance at close of each day
• Inputting information into the parking system computer

Customer Service Representative – Parking Operations

Recruitment

• Collaborates with interdisciplinary team in the delivery of patient care, utilizing the nursing process.
• Provides professional nursing care to patients, including conducting nursing assessments, assisting with exams and treatment, patient education, and maintenance of medical records.
• Coordinates the planning for the delivery of nursing care with an interdisciplinary team and administers appropriate clinical decisions in the delivery of patient care.
• Participates in a systemic, interdisciplinary, and ongoing evaluation of programs, process improvement and desired client-centered outcomes.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency.

Med/Surg Tele RN, PRN, Central Staffing, Nights

Software Engineer

• Expert programming of complex computer applications and systems
• Leading other programmers when required
• Maintain an effective level of coordination on assigned projects
• Provide customer support to both internal and external customers
• Address and resolve user issues

Lead Applications Programmer, Analyst

Account Manager

• Responsible for the timely collection of third party and private pay receivables
• Reviews incoming correspondence and takes appropriate action
• Responds promptly to inquiries
• Analyzes accounts for errors, adjustments and credits, issuing corrected entries when necessary
• Updates account information accordingly
• Documents communications accurately and completely
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education
• Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues

Patient Account Representative – Medicaid Collections

Analyst

• Responsible for performing various financial planning and analysis activities, specifically related to reimbursement issues
• Contributes to system-level net revenue reporting, with specific focus on ensuring data content accuracy and developing impactful analytics
• Supports monthly financial close process with specific focus on ensuring data content accuracy, preparing trend models, researching rate variance explanations and communicating findings
• Journal entry preparation and reconciliation is required
• Analyzes and interprets financial data, converting it into information that can be used by management for decision making
• Contributes to the development of accounting reserve methodologies
• Seeks to understand the relationships and dependencies from all aspects of the revenue cycle and reimbursement sources on the net revenue performance
• Contributes to cross-departmental projects and net revenue software implementations
• Liaises with departments across the organization
• Active in the Crowe RCA user community
• Remains informed of government and commercial reimbursement and regulatory changes
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences
• Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
• Other duties as assigned

Net Revenue Analyst

• Responsible for performing complex financial analysis assignments, specifically related to reimbursement issues.
• Contributes to the accuracy of system-level net revenue reporting in the financial statements.
• Develops impactful analytics and promotes an environment of innovation.
• Provides creative insights and critical thinking skills in determining appropriate techniques.
• Supports monthly financial close process focusing on data accuracy, trend models, and communication of findings.
• Analyzes financial data, discerns important trends for management's decision making.
• Prepares schedules for financial reporting to external sources, including auditors.
• Liaises with departments across the organization, including finance executives.

Senior Net Revenue Analyst

• Delivers safe and appropriate care to patients, according to the nursing skills inventory and the age and needs of the patient/population served.
• Coordinates the planning for the delivery of nursing care with an interdisciplinary team and administers appropriate clinical decisions in the delivery of patient care.
• Collaborates with, directs, and may delegate to the healthcare team in the attainment of positive outcomes based on data, research, evidence, and professional standards of care.
• Coordinates treatment plans; develops/implements discharge and/or transfer plans.
• Participates in a systemic, interdisciplinary, and ongoing evaluation of programs, process improvement and desired client-centered outcomes.
• Considers the diverse needs of each patient through the entire continuum of care, providing and ensuring the highest level of service according to established service standards, optimizing the patient experience.

Med/Surg Tele RN, PRN, Nights

Human Resources

• Performs nuclear medicine exams to provide images of organs, evaluate body functions, and analyze biological specimens
• Prepares patients for exam; explains procedure; prepares and administers radioactive isotopes in therapeutic, diagnostic, and tracer studies using a variety of radioisotope equipment
• Detects and maps radiopharmaceuticals in patient bodies using imaging equipment; ensures technical quality of the images

Nuclear Medicine Technologist, 12-hr Shifts

• Scheduling patient appointments
• Ensuring medical necessity compliance
• Verifying eligibility
• Posting payments
• Collecting patient liability and establishing payment arrangements

Patient Access Representative

• Responding to patient inquiries
• Identifying and resolving patient account problems
• Providing a positive customer experience
• Keeping goodwill of the patients
• Ensuring timely collection of receivables
• Reporting to the Manager Patient Business Services
• Documenting communications accurately and completely
• Establishing financial arrangements to collect revenues