LexisNexis

Human Resources

• Partner with business leaders and managers to translate business priorities into people plans and HR solutions
• Provide coaching, consultation, and strategic HR guidance on workforce, talent, performance, organizational, and employee matters
• Use workforce data and HR insights to identify trends, risks, and opportunities
• Support organizational changes, restructures, workforce initiatives, and business transformation
• Implement enterprise and regional HR programs with HR Centers of Excellence
• Promote AI fluency and adoption of AI-enabled ways of working
• Identify opportunities to strengthen workforce skills and capabilities
• Provide labor relations guidance on collective bargaining agreements, workplace policies, practices, and employment requirements
• Manage and support grievance processes, investigations, responses, and related collaboration with Employee Relations and Legal
• Build relationships with union representatives and support labor negotiations
• Support contract administration and consistent collective bargaining agreement application
• Partner with leaders on performance, attendance, conduct, conflict resolution, investigations, and policy interpretation
• Coach managers on employee relations practices and documentation
• Identify and escalate compliance, litigation, and business risks
• Support organizational design, workforce structure, change management, and employee communication
• Assess organizational and employee trends and recommend engagement, effectiveness, and performance solutions
• Support workforce planning, staffing, talent reviews, succession planning, and development planning
• Facilitate performance management, talent review, and employee development processes
• Coach leaders on leadership capability, team effectiveness, performance, retention, and career planning
• Support employee engagement initiatives, survey analysis, inclusion, and constructive employee-management relationships
• Implement compliant HR programs, policies, frameworks, and tools
• Lead or contribute to HR projects improving organizational effectiveness and employee experience
• Improve HR processes, tools, and ways of working
• Maintain current knowledge of HR practices, labor relations trends, and HR technologies

Senior HR Business Partner/Manager

Scrum Master

• Serve as Scrum Master for one or more Agile teams, supporting effective adoption of Scrum, Kanban, or Scrumban practices
• Own team-level delivery governance and predictability, ensuring clear goals, realistic planning, and transparent progress tracking
• Ensure work is visible, prioritized, and flowing effectively through backlogs, boards, and work management systems
• Facilitate Agile ceremonies including Sprint Planning, Daily Stand-Ups, Reviews, Retrospectives, and Backlog Refinement
• Coach teams on Agile principles, self-organization, continuous improvement, and sustainable delivery practices
• Use qualitative and quantitative insights to identify bottlenecks, risks, and opportunities for improvement
• Coordinate cross-team dependencies, risks, and sequencing in partnership with stakeholders
• Create and maintain delivery metrics, dashboards, and reporting to support informed decision-making
• Work closely with Engineering, Product, TPMs, and Product Operations to help teams achieve clear goals, manage dependencies, and maintain a healthy delivery cadence

Account Executive

• Prospect for new business through high-volume outbound calls and structured follow-up within an assigned territory
• Develop and maintain strong relationships with prospective customers
• Learn, understand, and demonstrate LexisNexis products
• Achieve certification and mastery in product demonstrations
• Meet or exceed monthly, quarterly, and annual sales goals and KPIs
• Collaborate with Account Managers to deliver shared objectives and sustainable revenue growth
• Take a consultative approach to sales, prospecting into defined industry sectors and compliance departments to uncover growth opportunities

Field Account Executive

Program Manager

• Lead enablement programs for new products, enhancements, and strategic GTM initiatives from planning through execution
• Manage multiple concurrent releases, stakeholders, and priorities
• Monitor product roadmaps and agile release plans to anticipate enablement needs
• Partner with Product, Product Marketing, and GTM leaders to translate launch priorities into actionable enablement plans
• Manage milestones, dependencies, risks, and readiness across initiatives
• Build relationships with Product, Product Marketing, GTM leaders, Sales, Customer Success, Solutions Consulting, and other stakeholders
• Determine enablement strategy and support level based on launch, audience, customer impact, and business priorities
• Facilitate cross-functional discussions and drive alignment on readiness, responsibilities, timing, and execution
• Communicate recommendations, risks, and decisions to senior stakeholders
• Design and facilitate live, virtual, and self-directed learning experiences
• Translate complex legal and technical concepts into practical learning
• Create playbooks, launch guides, demo guidance, talk tracks, battlecards, and FAQs
• Maintain and improve onboarding and ongoing learning
• Apply legal expertise and understanding of legal workflows to connect products with customer needs
• Tailor enablement to distinct legal markets and identify customer scenarios, use cases, and value propositions
• Improve platforms, processes, and communication channels for product and GTM information
• Evaluate effectiveness using engagement data, stakeholder feedback, and resource utilization
• Keep enablement resources current, accessible, relevant, and easy to find
• Apply new technologies and AI-enabled approaches to improve enablement creation, delivery, and consumption

Sales Enablement Program Manager

Technical Customer Success

• Manage a portfolio of Large Law Accounts as the primary customer success lead
• Drive adoption, workflow transformation, customer value, retention, and usage growth
• Build trusted advisor relationships and develop tailored success plans aligned to firm goals, legal workflows, and business priorities
• Help firms embed LexisNexis drafting, research, analytics, and AI-powered workflow solutions into daily legal work
• Partner with Client Managers, Sales, Product, Marketing, and Enablement on account planning, executive business reviews, renewal support, expansion opportunities, and risk mitigation
• Use customer health, engagement, and usage data to identify adoption barriers and guide change management
• Drive proactive outreach and customer engagement strategies to improve retention, growth, awareness, usage, and measurable value
• Share account insights, workflow needs, and product feedback with internal stakeholders to improve customer experience and inform future enhancements

Technical Customer Success Manager – Legal, JD Required

Attorney

• Lead the ongoing development and maintenance of Practical Guidance content for the Criminal Law practice area
• Design, own, and execute content upkeep processes, workflows, reviews, updates, and publication
• Monitor current awareness sources, legal developments, legislation, regulations, agency guidance, and court decisions
• Assess the impact of legal developments on existing Practical Guidance content
• Conduct legal research and editorial work for content updates
• Draft, revise, and edit Practical Guidance content according to editorial standards
• Maintain legal development trackers and other customer-facing resources
• Oversee and execute content remediation projects addressing quality, usability, navigation, organization, currency, and consistency
• Incorporate AI and emerging technologies into editorial workflows and validate legal accuracy
• Partner with LNNAUK, GPO, and GTO teams on content strategy, workflow improvements, product enhancements, and customer-focused initiatives

Legal Content Analyst, Criminal Law

Strategy

• Develop and execute the Corporate segment growth strategy across ANZ
• Identify growth opportunities through market, customer and competitor analysis
• Drive go-to-market initiatives to accelerate adoption of legal technology and AI solutions
• Partner with product and content teams to incorporate customer needs into future innovation
• Align sales, marketing, pricing and customer success teams around growth priorities
• Monitor commercial performance and adjust strategy for emerging opportunities
• Influence stakeholders across product, sales, marketing and customer success in a matrixed organisation
• Report to the Managing Director

Segment & Growth Strategy Manager – Legal AI

Sales

• Lead the ANZ/Pacific sales function and team
• Develop and execute sales strategy across relationship management, retention, expansion, and new business development
• Drive customer retention, renewals, expansion, and acquisition
• Coach, develop, and enable a high-performing sales team
• Build executive-level customer relationships and support complex commercial engagements
• Champion LexisNexis AI-powered legal technology solutions and help customers navigate evolving legal workflows
• Drive forecasting accuracy, pipeline discipline, CRM adoption, and performance reporting
• Collaborate with Sales, Marketing, Product, Client Experience, and Operations teams
• Report to the Managing Director, Pacific

Head of Sales

General

• Execute go-to-market strategies for commercial product releases and enhancements
• Align Sales, Product, Marketing, and Customer Success teams around launches and initiatives
• Build repeatable GTM processes, manage timelines, and deliver against key performance indicators
• Develop reports and dashboards to track sales campaign effectiveness and key business initiatives
• Increase market awareness and drive usage and preference of LN content, products, and services
• Deliver customer-facing presentations, training programs, playbooks, and enablement materials
• Conduct competitive research and analysis and incorporate customer insights into messaging and GTM strategy
• Present GTM strategies, launch plans, and business results to senior leaders

Segment Revenue Specialist

Solutions Engineer

• Provide consultative services to legal customers and prospects to maximize use and understanding of LexisNexis products
• Communicate with clients to understand challenges and provide guidance, education, and consultation
• Deliver specialized customer presentations and communicate the value proposition and competitor differentiators
• Collaborate with sales partners on preference, strategy, and strategic account plans
• Identify and share leads and opportunities with sales partners and Product Specialists
• Conduct competitor research, analyze findings, and share information with Product, Segment, and Marketing teams
• Gather customer feature and function intelligence for future development and roadmaps
• Use required processes, tools, and systems effectively
• Retain and grow revenue within assigned Government Agency accounts
• Build relationships within customer accounts and generate leads

Legal Solutions Consultant – JD Required

Data Scientist

• Architect modular agentic applications separating retrieval, prompt construction, model invocation, tool execution, state and history management, orchestration, validation, and response formatting
• Refactor complex or legacy Python code for correctness, readability, modularity, extensibility, testability, and performance
• Own production readiness for AI components, including validation, exception handling, timeouts, retries, fallback behavior, configuration, and credential security
• Establish observability through structured logging, metrics, distributed tracing, alerting, and actionable error reporting
• Design interfaces and data contracts between retrieval, orchestration, model, and downstream components
• Write unit, integration, regression, and end-to-end tests, including failure-mode testing
• Review Python and agentic application code and identify architectural and operational risks
• Diagnose and optimize latency, memory usage, retrieval performance, token consumption, model cost, and scalability
• Apply data structures, algorithms, and computational-complexity analysis
• Participate in deployments, incident investigation, root-cause analysis, remediation, and reliability improvements

Senior Data Scientist

Editor

• Review, update, and revise assigned content based on scheduled and triggered review cycles, customer needs and requests, and current health care events such as guideline updates under the guidance of a Clinical Editor
• Ensure content is accurate, evidence-based, and adheres to current clinical practice guidelines and standards
• Support editing and updating assigned content based on scheduled review cycles
• Manage assigned projects, ensuring deadlines are met and quality is maintained
• Engage with internal teams to support content needs and respond to basic clinical inquiries from Customer Success and Service under the guidance of a Clinical Editor
• Support the JIRA ticket process
• Participate in team meetings
• Monitor updates from related professional organizations and governing bodies regarding nursing practice
• Perform other duties assigned by the Patient Engagement leadership team

Associate Clinical Editor

Chief Marketing Officer

• Build the new Global Protégé Product Marketing capability, including operating cadence, governance, stakeholder alignment, core outputs, and team ways of working
• Own the Protégé global value proposition, positioning, differentiation, technical narrative, and messaging guardrails
• Own and optimize global Protégé Web Pages
• Convert market signals into a disciplined Trigger / Decision / Mobilize process
• Create commercial briefing kits, sales enablement assets, messaging playbooks, objection-handling guides, battlecards, and executive narratives
• Partner with Product and Technology leaders to position new capabilities, model updates, product releases, and technical differentiators
• Enable local marketing teams to adapt the global proposition by country, customer segment, regulatory context, and commercial priority
• Advise senior stakeholders on market dynamics, competitive threats, customer needs, and whitespace opportunities
• Ensure narrative consistency across Sales, Product, Brand, Communications, Analyst Relations, and local markets

VP of Global Protégé Product Marketing

Product Manager

• Gather and evaluate customer use cases
• Create and deliver innovative, AI-enabled product features and capabilities that delight our customers
• Lead and mentor team members, playing an active role in peer development and recruitment
• Leverage and identify metrics and data to track progress on customer needs and project budgets
• Develop clear go-to-market launch plans, through coordinated development with customer-facing teams
• Drive key end-to-end life-cycle components, from planning to release
• Develop product vision and road-map plan, aligned with business strategy, and communicating these across all stakeholders

Senior Product Manager

• Curate, enhance, and expand authoritative US legal analysis.
• Partner with expert authors and leverage AI-enabled editorial tools.
• Ensure legal commentary and analysis remains accurate, current, and useful.
• Review and refine AI-generated outputs before publication.
• Encourage authors and contributors to adopt AI-supported workflows effectively.