LexisNexis

Account Manager

• Maintain and grow an existing portfolio of Regulatory Compliance of approximately 90+ customers
• Drive retention, renewals and customer satisfaction
• Identify and convert upsell opportunities within existing accounts
• Conduct regular customer engagement and solution demonstrations
• Collaborate with the Product Specialist, Content & Marketing on gap analysis and opportunity identification
• Retain, build & maintain sales pipeline to achieve renewal rate targets & monthly or quarterly upsell targets
• Actively build strong relationships with key internal and external stakeholders
• Demonstrate and articulate a full understanding of the entirety of the LexisNexis RC technology portfolio including products and services/education offerings.
• Maintain accurate CRM records and sales forecasts

Relationship Manager – Regulatory Compliance

Data Scientist

• Develop and implement NLP, LLM, and generative AI approaches (e.g., RAG, prompt strategies, patent search).
• Define agentic workflows and reasoning strategies for multi-step IP tasks.
• Develop retrieval strategies, including hybrid search (semantic + lexical), and evaluation metrics (e.g., relevance, ranking quality).
• Analyse large-scale IP datasets to extract insights and improve model performance.
• Establish best practices for model evaluation, validation, and benchmarking.
• Translate experimental results into clear product recommendations and business impact.
• Collaborate with product, IP experts, and engineers to align solutions with user needs.

Senior Data Scientist

Data Scientist III

Sales Development Rep

• Create target lists of key points of contact within your portfolio of prospect accounts using Salesforce, LinkedIn, and ZoomInfo
• Develop creative engagement campaigns that drive curiosity using email, HubSpot, LinkedIn, and phone
• Discover new business opportunities by understanding a prospect’s interests, needs, and knowledge gaps through thoughtful conversations with senior decision makers
• Respond to all marketing-generated leads in a professional and timely manner to identify opportunities
• Deliver a consistent volume of meetings for Enterprise Account Managers, including detailed handover notes and briefings
• Provide prospects with a high-quality experience and positive impression
• Use Salesforce to record all activity and client interactions, ensuring data accuracy and quality

Sales Development Representative, Bilingual

Data Entry

• Verifies data from source documents according to established procedures and rules
• Verifies data entered with source documents for typographical errors, missing or repeated data, correct use of composition codes, style rules and edits to make corrections, additions or deletions as appropriate
• Searches entire application while assembling file in a prescribed sequence, identifying and preparing all necessary Text, CWU and Drawings information while ensuring a product conforming to established rules and guidelines
• Complete timesheets on a weekly basis
• Follows standard procedures as outlined by current ISO requirements
• Performs other job related duties as required
• Works with clearly defined procedures
• Acquires basic skills to perform routine task
• Entry-level business support or operation role
• No prior training or related work experience required

Data Entry Operator

Editor

• Research and develop at least one original, data-focused enterprise story for publication during the internship.
• Analyze data to identify trends, patterns, insights, and support ongoing editorial projects.
• Contribute to data gathering, cleaning, and interpretation from multiple sources, including public records.
• Collaborate with reporters and editors to integrate data into news and feature stories and shape story ideas.
• Support the creation of data visualizations for stories and special projects.

Editorial Data Reporting Intern

Customer Success Manager

• Guide customers through onboarding and initial product adoption
• Support customer trials and ensure a positive first-use experience
• Deliver engaging product training sessions tailored to user needs
• Build strong relationships with customers including paralegals, IT professionals, and litigators
• Respond to and incorporate customer feedback to enhance the user experience
• Identify customer needs and potential opportunities for expanded product usage
• Contribute to the development of training materials and resources
• Collaborate cross-functionally to improve customer success and retention

Customer Success Consultant – CaseMap

Account Executive

• Develop and manage a named account list
• Achieve and exceed revenue targets
• Work cross-functionally to shape LexisNexis’s solutions
• Build strong relationships with key decision-makers
• Conduct product demonstrations

Account Executive – Legal Tech, Large Law Firms

• Own retention, expansion, and cross-sell strategy across a portfolio of large law firms (up to 800+ lawyers) including major strategic customers
• Build trusted relationships with senior decision-makers, including partners, innovation teams, and C-suite leaders
• Lead consultative, insight-driven engagements to align customer priorities with tailored solutions
• Develop deep understanding of customer business models, financial drivers, and legal workflows to inform growth strategies
• Drive adoption of new approaches and solutions within complex law firm environments
• Consistently meet or exceed revenue, pipeline, and activity targets through disciplined execution
• Design and negotiate customized, multi-product offerings addressing complex client needs
• Deliver executive-level presentations demonstrating ROI, value realization, and strategic impact

Legal Account Manager

Learning and Development

• Lead the redesign of a training operating model from predominantly manual, instructor-led delivery toward scalable, AI-enabled learning
• Lead the redesign of the editorial Quality Management System
• Build measurement systems that move beyond activity and satisfaction toward application and business outcomes
• Partner with the Content Performance Analyst to measure and track performance
• Build strong relationships with editorial leadership, cross-functional partners, and vendors
• Set short- and long-term goals, performance targets, and operating plans
• Stay market-savvy, maintaining strong awareness of emerging AI training and QA trends

Senior Manager, Training and Quality

Sales

• Lead and manage approximately 5 Regional Sales Managers overseeing Account Executives, Account Managers, and SDRs.
• Drive revenue growth across new business, renewals, expansion, and account development.
• Develop and execute sales strategies aligned to Intelligize’s SaaS solutions for SEC filings, disclosure, and compliance.
• Build and maintain relationships with senior-level decision makers at key strategic accounts.
• Coach and develop sales managers, set clear performance expectations, and drive accountability across teams.
• Manage forecasting, pipeline health, territory planning, account segmentation, and sales performance metrics.
• Partner with Sales Operations on quota setting, reporting, variable compensation plans, sales process improvement, and performance tracking.
• Support pricing strategy, discount governance, deal structure, and commercial negotiations.
• Collaborate closely with Product, Marketing, and Internal Sales Training to align product feedback, messaging, enablement, demand generation, and go-to-market execution.
• Represent the sales organization in strategic planning and contribute to functional goals, policies, and operational priorities.

Director of Sales

Program Manager

• Support the planning, coordination, and execution of Sales Academy programs across segments and business units
• Organize training sessions, manage communications, and maintain data accuracy to support reporting and strategic decisions
• Support high-visibility initiatives including the Global Sales Forum, Sales Pitch Forum, and quarterly executive reporting
• Attend planning meetings with sales leaders to discuss Sales Academy offerings, including OUTCOME Selling, Manager Training, Negotiations, and Customer Success / Solutions Consultant programs
• Support meeting logistics and maintain awareness of training priorities across segments and business units
• Manage follow-up actions from planning meetings, including distributing course information, scheduling touchpoints, and coordinating next steps
• Collect sales rosters prior to each training session and manage session logistics, including venue reservations and pre-work assignments via Docebo
• Send participant surveys and coordinate issuance of LinkedIn learning badges following sessions
• Own and distribute the Sales Academy newsletter on a quarterly basis
• Maintain the master Sales Academy Excel spreadsheet, ensuring accuracy of session IDs, business unit data, and attendee rosters
• Track and report progress against Sales Academy KPOs, including training coverage, new hire completion, negotiation sessions, and Gong feature adoption

Sales Academy Program Manager

Content Manager

• Manage and oversee the Content Legal Specialist teams, Content Analysis teams, and COOL teams to ensure quality content analysis and content expansion receive sufficient support.
• Collaborate with Product teams to manage and execute content expansion initiatives, with a focus on new Generative AI developments.
• Provide proactive workforce planning to ensure that GEO has the appropriate staffing footprint to support product and upcoming AI initiatives.
• Develop and implement strategies for expanding caselaw content, ensuring alignment with organizational goals and customer needs.
• Monitor and track progress towards achieving content expansion goals, providing regular updates to senior leadership.
• Lead change management and advance Gen AI across the GEO Case Law organization.
• Identify and resolve bottlenecks, inefficiencies, and quality issues across the content expansion and end-to-end case and case-related workflows.
• Ensure timely and accurate delivery of expanded content to Lexis+ and other LexisNexis platforms.
• Manage relationships with internal and external stakeholders to support content expansion initiatives.
• Develop and maintain comprehensive documentation, standard operating procedures, and knowledge-sharing mechanisms for the content expansion teams.
• Provide regular feedback, coaching, training, and talent development to team members.
• Actively manage the budget for content expansion initiatives, identifying opportunities for cost savings and ensuring value through vendor management and contract negotiation.
• Monitor and manage content quality across both Generative AI and non-Generative AI workflows to ensure high standards are maintained.
• Responsible for managing BAU operations as needed to ensure consistent and reliable content delivery.
• Oversee the workflows for digital and print delivery of expanded caselaw content, maintaining editorial product quality, accuracy, timeliness, and cost management.
• Collaborate with commercial stakeholders to create new global caselaw content opportunities to drive the customer experience forward.
• Develop meaningful caselaw metrics and analytics in alignment with Global Editorial Operations targets.
• Execute on automation and drive adoption of global tools and systems delivery, applying cutting-edge content management systems/architecture to streamline processes.
• Establish and monitor objectives by providing regular feedback, coaching, training, and talent development.
• Execute on cross-functional coordination and support of global initiatives.
• Drive a culture that encourages learning, AI-first thinking, and thoughtful, timely decision-making.
• Collaborate with the Technology team to identify and implement automation opportunities, leveraging AI and other technologies to streamline the caselaw workflow and enhance quality control.
• Provide regular updates and reports to senior leadership on the performance of the caselaw workflow, highlighting key metrics, issues, and improvement initiatives.
• Monitor and manage content quality across both Generative AI and non-Generative AI workflows to ensure high standards are maintained.
• Manage BAU operations to ensure consistent and reliable content delivery as needed.

Senior Manager – Case Law Content Expansion

Attorney

• Lead the ongoing development and maintenance of Practical Guidance content for the Commercial Transactions practice area
• Ensure content remains accurate, relevant, and aligned with business priorities by monitoring legal developments, managing updates, and improving editorial workflows
• Help integrate emerging technologies, including AI, to enhance efficiency and customer value
• Design, own, and execute the content upkeep process for the Commercial Transactions practice area, including developing and maintaining workflows to ensure content is reviewed, updated, and published in accordance with business priorities and success metrics
• Monitor current awareness sources, legal developments, legislation, regulations, agency guidance, court decisions, and other relevant changes in law affecting your practice area and assess the impact of those developments on existing Practical Guidance content
• Perform legal research and editorial tasks associated with updating existing Practical Guidance content, including analyzing legal developments, identifying affected resources, determining the appropriate scope of updates, and ensuring content remains accurate, practical, and useful for customers
• Draft, revise, and edit Practical Guidance content, ensuring that updates are clear, concise, legally accurate, and consistent with Practical Guidance editorial standards
• Maintain and update key customer-facing resources, including legal development trackers and other high-use tools, to ensure timely coverage of significant developments
• Oversee and execute Practical Guidance content remediation projects focused on improving the customer experience, including projects involving content quality, usability, navigation, organization, currency, and consistency across the area of law
• Incorporate AI and emerging technologies into editorial workflows, including evaluating AI-generated or AI-suggested content updates, identifying appropriate use cases, validating legal accuracy, and ensuring that final work product meets editorial and quality standards
• Partner with internal stakeholders, including LNNAUK, GPO, and GTO teams, to support content strategy, workflow improvements, product enhancements, and customer-focused initiatives

Legal Content Analyst

• Identify and prospect new customers across law firms, corporate legal departments, and litigation-focused organizations
• Create demand and build a robust pipeline of net-new sales opportunities
• Manage the full sales cycle from initial outreach through close
• Conduct consultative discovery to understand client litigation workflows and needs
• Deliver tailored demonstrations of CaseMap and related solutions
• Build compelling business cases that align solutions to client outcomes
• Navigate complex, multi-stakeholder buying processes
• Meet or exceed new business revenue targets