Contentful

Account Manager

• Drive assigned partners to achieve revenue objectives around both partner-sourced and partner-influenced pipeline and closed ACV metrics.
• Ensure partners are aligned with and capable on the Contentful platform and increase partner maturity and enablement.
• Manage a defined set of strategic and high-potential partners, including relationship mapping to executive and practice leaders.
• Orchestrate joint go-to-market motions and collaborate with Sales and Marketing to activate regional campaigns and partner-led events.
• Act as single point of orchestration between partners and field sales to align partners into deal strategy and improve win rates.
• Use partner strengths to displace competitors, evangelize Contentful value proposition, and leverage win/loss insights.
• Own weekly partner forecast inputs, track partner performance against targets, and use data to inform strategic adjustments.

Regional Partner Manager

• Deliver against assigned partner-sourced and partner-influenced pipeline and closed ACV metrics by executing targeted activities and GTM plays.
• Manage a defined set of strategic and high-potential partners, including relationship mapping to executives and practice leaders, and align partner capabilities to market demand.
• Act as the single point of orchestration between partners and Sales to align partners into Contentful deal strategy early and improve win rates.
• Drive partner enablement uptake, certifications, and increase co-marketing readiness.
• Collaborate with Marketing to activate regional campaigns and partner-led events, ensuring measurable impact on pipeline.
• Use partner strengths to displace competitors, leveraging win/loss insights and “Why We Win Together” narratives, and evangelize the Contentful value proposition.
• Own weekly partner forecast inputs, track partner performance against targets, and use data to inform strategic adjustments.

Product Marketing

• Develop clear and differentiated positioning and messaging for the Ecosystem product group (Marketplace, Extensibility platform, Developer Experience)
• Define and execute go-to-market strategies and lead GTM execution for partner-driven initiatives and launches
• Collaborate with Brand, Content, Demand Generation, Events, Partner Marketing, Product, Partnerships, Sales, Customer Success, and Enablement
• Create messaging frameworks, announcement copy, sales enablement tools, and case studies to support adoption
• Conduct market research and synthesize insights on market trends, customer needs, and competitive landscape to inform positioning and GTM priorities
• Track and analyze performance metrics such as adoption, engagement, and partner-driven growth to iterate on messaging and GTM plans

Product Marketing Manager – Ecosystem

Product Designer

• Create experiences for Contentful’s Ecosystem, with a focus on developer customers, across webapp, documentation and developer tooling surfaces
• Drive design and research that shapes the future of Contentful’s Ecosystem in collaboration with cross functional partners
• Execute high fidelity designs that bring requirements from conceptual to deliverable
• Create blue sky design prototypes that inform customer experience solutions using Figma and AI tools
• Collaborate via workshops and wireframes to shape requirements supporting business goals and customer needs
• Conduct primary research including user interviews, usability testing and competitive analysis
• Leverage Contentful’s open source design system, Forma 36, to ensure consistency across product surfaces
• Participate in product designer peer mentorship opportunities like critiques and share outs
• Participate in daily agile, cross functional ceremonies with engineering and product management partners
• Represent customer needs, especially developer customer needs, through your work and team conversations

• Drive a portfolio of partners to achieve revenue objectives for partner-sourced and partner-influenced pipeline
• Ensure partners are aligned with and capable on the Contentful platform and increase partner maturity
• Orchestrate joint go-to-market motions and collaborate with Sales and Marketing to activate regional campaigns and partner-led events
• Deepen executive relationships and manage partner relationship mapping to executive and practice leaders
• Act as single point of orchestration between partners and Sales to align partners into deal strategy
• Drive partner enablement uptake, certifications, co-marketing readiness, and partner maturity milestones
• Use partner strengths and win/loss insights to displace competitors and evangelize Contentful value proposition
• Own weekly partner forecast inputs, track partner performance against targets, and use data to inform strategic adjustments

Performance Marketing

• Manage campaigns and programs that build pipeline and ladder up to Contentful’s revenue goals and company objectives
• Develop and execute global integrated, buyer journey-driven demand generation campaigns in collaboration with Sales, Product, and other Marketing functions
• Ideate creative campaigns that engage target personas across online and offline channels
• Develop, execute, analyze, and optimize campaigns and programs to drive pipeline and bookings that meet Marketing’s influenced and originated contributions goals
• Collaborate with Field organization, including BDRs, to enable and activate promotions and follow-ups of demand generation campaigns and programs
• Assess campaign effectiveness using measurement and attribution modeling techniques to optimize future programs
• Monitor lead creation and influence by program message, persona, and vertical
• Collaborate with and project manage cross-functional teams and vendors to ensure deliverables are on time and on budget
• Review campaign performance, compile lessons learned, and communicate recommendations for improvement to stakeholders
• Navigate complex workflows, working relationships, and regional differences to contribute to a collaborative working environment

Demand Generation Manager

Customer Success Manager

• Work directly with Contentful customers in the EMEA region as a trusted advisor, partnering with sales, partner organization, and professional services
• Build and own relationships across a full book of business (~25–30 enterprise accounts)
• Monitor and guide new customers to ensure value expectations are aligned and achieved from the beginning
• Understand and advise customers’ priorities, capture and communicate KPIs and outcomes through a defined path to maturity and success
• Drive product adoption, customer satisfaction, and overall influence on customer health scores
• Lead effective and consistent customer Business Reviews based on customer business goals
• Flag and proactively mitigate risks within a book of business
• Drive and close renewal conversations for large strategic logos, including negotiating pricing and contract terms with procurement teams
• Close renewals on time and forecast them accurately to leadership weekly; create and drive customer close plans for renewal
• Translate customer insights into actionable feedback for product and go-to-market teams and follow up with PMs
• Prepare to travel ~25% annually for customer onsite meetings

Engineering Manager

• Lead and grow a high-performing, globally-distributed engineering team, ensuring a culture of collaboration, ownership, and continuous improvement.
• Work closely with senior stakeholders across the business to understand business strategy and goals and drive technical alignment.
• Partner with Product, Design, and cross-functional stakeholders to define the roadmap for AI-enabled marketing solutions.
• Build scalable, high-performance products that integrate AI capabilities into marketers’ daily workflows, focusing on usability, automation, and business impact.
• Drive innovation and experimentation while ensuring secure, reliable, and performant systems.
• Mentor and develop engineers across levels, fostering technical excellence and leadership growth.
• Guide the team through solution design, coding, testing, deployment, and operations.
• Ensure alignment between technical execution and business objectives, with clear communication of progress and priorities.
• Act as an entrepreneur inside Contentful: shape vision, culture, and execution for a new Business Services team.
• Work with internal teams and external partners to ensure technical architecture, tech stack, and development strategy are aligned to deliver business impact.

Engineering Manager – Business Services

Solutions Engineer

• Act as a trusted advisor to technologists, developers, content creators and project/product managers post-sale
• Create and deliver technical enablement on product platform features to customers and provide consultative advice & recommendations on implementation use cases
• Identify and propose comprehensive solution designs to complex business problems after running customer discovery sessions
• Keep abreast of Contentful product developments and synthesise these into best practices, workshops & enablement materials for customers
• Create prototypes or code examples to facilitate customer onboarding and to support projects
• Maintain a foundational understanding of technologies related to Contentful and stay up to date with industry trends
• Continuously seek, synthesise and communicate customer product feedback to Product Management, Engineering, and Marketing teams
• Support engagement managers on quoting and scoping of SOWs
• Partner with Sales, Customer Success Managers and Solution Engineers to ensure successful customer experience with Contentful
• Continuously improve professional skills through training, reading and mentorship
• Travel to customer sites as required (up to 25%)

Solution Architect

• Contentful’s Solution Architects are principally outwards-facing and act as trusted advisors for technologists, developers, content creators and project/product managers; work with international teams post-sale
• Create and deliver technical enablement on product platform features to customers and provide consultative advice and recommendations on specific implementation use cases
• Identify and propose comprehensive solution designs to complex business problems after running customer discovery sessions
• Keep abreast of Contentful product developments and synthesise these into best practices, workshops and enablement materials for customers
• Create prototypes or code examples to facilitate customer onboarding and to support projects
• Maintain a foundational understanding of technologies related to Contentful and stay up to date with industry trends
• Continuously seek, synthesise and communicate customer product feedback to Product Management, Engineering, and Marketing
• Support engagement managers on quoting and scoping of SOWs
• Partner with Sales, Customer Success Managers and Solution Engineers to ensure a successful customer experience with Contentful
• Continuously improve professional skills through training, reading and mentorship
• Travel to on-site visits as needed (reasonable expectation up to 25%)

• Dive into an immersive onboarding experience that will help you learn the Contentful value propositions, personas, products, MACH and composable solutions, partner ecosystem, and more.
• Become proficient in the Contentful Demo presentation framework.
• Learn the Content Management competitive landscape - both current and legacy platforms - and complimentary stack solutions.
• Create deep relationships across the business: sales, marketing, product, partnerships, and others..
• Make an impact on sales revenue by co-piloting sales opportunities along with your Account Executives.
• Seek to understand customers’ short-term and long-term digital objectives, and how Contentful enables their vision both as the driving force of their stack, or as a “good neighbor” to their other platforms.
• Validate and illustrate how Contentful can help the customer with their digital transformation efforts through customized value-based product demonstrations and proof of concepts.
• Assist with the completion of RFIs, RFPs, and Security questionnaires and liaison with other departments to drive finalization.
• Relay product feedback from customers and implementation partners to Product Management, Marketing and Sales.
• Be a thought leader in Sales Engineering and provide mentorship to other Sales Engineers newer in their careers.
• Travel onsite with customers when necessary.
• Work on exciting internal projects that impact how the Sales Engineering team works and grows.
• Strong leadership and a safe environment to be you and grow your career.

Senior Solution Engineer

• Play a critical role in helping customers and prospects understand the role of content in a modern composable digital landscape
• Co-pilot sales opportunities with Account Executives across technical discovery, product presentations, collaborative solution design sessions, interactive trials, and proofs of concept
• Build relationships with customer stakeholders to understand needs and become a trusted advisor
• Validate and illustrate how Contentful can help customers with digital transformation through customized value-based product demonstrations and proofs of concept
• Assist with completion of RFIs, RFPs, and Security questionnaires and liaise with other departments to drive finalization
• Relay product feedback from customers and implementation partners to Product Management, Marketing, and Sales
• Provide mentorship and be a thought leader within the Sales Engineering function
• Travel onsite with customers when necessary and work on internal projects that impact how the Sales Engineering team works and grows
• Participate in an immersive onboarding experience, become proficient in the Contentful Demo presentation framework, and learn the competitive landscape

Product Operations

• Optimize product development workflows, team rituals, and cross-functional coordination to enable high-impact work.
• Lead the planning and change management of complex product operations initiatives, ensuring alignment with company objectives and timely execution.
• Identify, implement, and maintain tools and automations to streamline workflows, improve visibility, and reduce manual effort.
• Analyze reports and work with Business Analysts on improvement initiatives.
• Proactively identify operational risks, interdependencies, and roadblocks—and drive resolution across teams.
• Develop documentation, onboarding resources, and training programs that empower product managers and team leads.
• Facilitate clear and consistent communication between product, design, engineering, marketing, and customer success teams.
• Champion the role and impact of product operations across the organization to ensure alignment, transparency, and collaboration.

Senior Product Operations Manager

• Work at the intersection of people, process, and product; embedded within the product team partnering with Product Managers, Designers, and Researchers
• Build scalable systems, implement effective tooling, and lead operational programs that improve efficiency, increase transparency, and support leadership in strategic decision-making
• Optimize product development workflows, team rituals, and cross-functional coordination to enable high-impact work
• Lead the planning and change management of complex product operations initiatives, ensuring alignment with company objectives and timely execution
• Identify, implement, and maintain tools and automations to streamline workflows, improve visibility, and reduce manual effort
• Analyze reports to gain insights and work with Business Analysts on improvement initiatives
• Proactively identify operational risks, interdependencies, and roadblocks—and drive resolution across teams
• Develop documentation, onboarding resources, and training programs that empower product managers and team leads
• Facilitate clear and consistent communication between product, design, engineering, marketing, and customer success teams
• Champion the role and impact of product operations across the organization to ensure alignment, transparency, and collaboration.

• Work at the intersection of people, process, and product, embedded within the product team and partnering closely with Product Managers, Designers, Researchers, and cross-functional teams.
• Lead initiatives that improve how the company plans, builds, and delivers product work; build scalable systems and implement effective tooling.
• Drive operational excellence by optimizing product development workflows, team rituals, and cross-functional coordination.
• Plan and manage change for complex product operations initiatives to ensure alignment with company objectives and timely execution.
• Identify, implement, and maintain tools and automations to streamline workflows, improve visibility, and reduce manual effort.
• Analyze reports and work with Business Analysts to define metrics and lead improvement initiatives.
• Proactively identify operational risks, interdependencies, and roadblocks and drive resolution across teams.
• Develop documentation, onboarding resources, and training programs to enable product managers and team leads to work efficiently.
• Facilitate clear and consistent communication between product, design, engineering, marketing, and customer success.
• Champion product operations across the organization to ensure alignment, transparency, and collaboration.
• Collaborate effectively with globally distributed teams across time zones and cultural contexts.

Manager

• Designing, implementing, and running Contentful’s global compensation programs, including base salary, variable compensation, and equity plans
• Leading all aspects of our annual compensation planning processes, including the development and completion of compensation cycle reviews and recommendations related to performance, incentives, promotions, and equity
• Directly managing Contentful’s global compensation framework, policies, base pay programs, and recommending annual salary budgets and providing cost analyses
• Partnering and collaborating with business leaders and People Business Partners on compensation philosophies, programs, policies and practices to bring them to life; and developing solutions for compensation-related issues
• Collaborating with Recruiting in developing competitive compensation offers for new hires; collecting, analyzing and communicating data on benchmark positions, salary planning budget, and incentives
• Partnering with People Technology team to ensure that our compensation programs are effectively implemented and managed within our HRIS system (Workday)
• Leading the development and distribution of effective communication materials that improve the understanding of Contentful’s compensation offerings
• Overseeing market pricing activities including job matching, data analytics, and job pricing, including analysis of cash and long-term incentive compensation practices
• Maintaining a current knowledge of internal and external market compensation practices and trends and legal and regulatory requirements
• Ensuring compliance with federal, state, provincial, and local regulations and maintaining awareness of regulatory changes and impact on compensation requirements
• Supporting the design and development of executive compensation programs, including long-term equity awards, compensation committee materials and stock-plan administration

Senior Manager, Compensation

• Own the process of deeply researching, analyzing, and consolidating competitive insights on a quarterly basis.
• Conduct in-depth, ongoing research and analysis of competitors’ strategies, products, positioning, pricing, and market trends.
• Find creative ways to leverage AI responsibly to aid in scaling competitive intelligence efforts.
• Maintain a detailed repository of competitive intelligence, segmenting top competitors and tracking their moves and field tactics.
• Develop and deliver high-impact sales enablement materials, including battle cards, competitive briefs, objection-handling guides, and internal presentations.
• Design and execute sales plays and support the campaigns team in running strategic competitive campaigns.
• Lead regular training sessions for sales and customer-facing teams.
• Partner closely with product management, sales, marketing, and executive stakeholders to communicate market shifts and influence product strategy and messaging.
• Perform win/loss analysis and gather insights from sales deals, customer feedback, and third-party research.
• Rapidly respond to major competitor announcements with timely analysis and guidance for internal teams.
• Contribute to thought leadership by sharing market and competitive trends through newsletters, reports, and presentations.

Senior Competitive Intelligence Manager

Security Engineer

• Lead initiatives, drive cross-functional prioritization, and partner on execution to advance security efforts across the organization.
• Proactively identify, prioritization, and lead complex security assessments and remediation for cloud-native applications, infrastructure, and vendor integrations to drive measurable risk reduction.
• Support vulnerability management efforts while advancing the program by identifying systemic gaps, expanding coverage, automating workflows, and partnering with cross functional teams to prioritize and drive scalable remediation.
• Identify deficiencies, architect, and build scalable security solutions to improve coverage, efficiency, and resilience across security disciplines.
• Develop and maintain scalable hardening standards and monitoring mechanism, leading adoption and long term integration across the organization.
• Lead and contribute to incident investigations by executing established processes, conducting independent analysis, and coordinating effective response and remediation efforts
• Design and maintain robust detection and response capabilities for cloud and container environments.
• Stay current on emerging threats, vulnerabilities, and attacker tactics, translating insights into actionable strategies.
• Mentor and guide others, fostering a culture of security awareness and best practices.
• Support security compliance maintenance through control ownership, automated maintenance, and enable technical teams by translating requirements into practical, actionable solutions.
• Communicate complex and technical concepts clearly to leadership and stakeholders.

Sales Development Rep

• Serve as an Enterprise Business Development Representative engaging DACH customers and prospects
• Act as one of the first touch-points for customers and represent the Contentful brand
• Research and understand the marketplace and how Contentful drives digital transformation and customer experiences
• Gain in-depth knowledge of customers, industry, and Contentful’s solution offering
• Manage campaigns and reach out to new prospects via outbound prospecting, calling, emailing, and social outreach
• Lead generation activities including strategic research on LinkedIn and other hunting tools
• Send weekly activity reports to sales leadership
• Collaborate with assigned Account Executives and hand off qualified prospects
• Educate AEs on complete qualification meeting details (SLAs)
• Meet or exceed opportunity and pipeline targets on a monthly, quarterly and annual basis
• Build relationships with decision-makers and key executives across industries

Sales Development Representative, Enterprise, German Speaker

Product Manager

• Develop new, innovative solutions from the ground up that transform how enterprise marketing teams create and manage digital experiences
• Explore and apply AI-powered capabilities to accelerate workflows (generating content, layouts, adapting and importing designs)
• Turn complex technical workflows into seamless solutions marketers love and communicate their value
• Drive discovery with marketers, designers, and developers to deeply understand processes and identify step-change improvements
• Balance rapid iteration with enterprise-grade standards of reliability, quality, and compliance
• Define clear success metrics, measure adoption and impact, and use insights to continuously improve
• Collaborate with go-to-market teams to bring innovative solutions to market and drive customer adoption
• Communicate vision, progress, and outcomes broadly across the company to inspire alignment and excitement

Account Executive

• Drive Contentful’s growth by leading the full end-to-end sales cycle—from prospecting to closing—across new and existing enterprise accounts ($1B+).
• Source, position, negotiate, and close new logo and expansion business ($50K- $1M++ ACV) in North American enterprise accounts.
• Consistently meet or exceed quarterly and annual sales goals by developing robust account strategies and pipeline informed by Martech and DXP landscape.
• Execute and document the MEDPICC sales methodology throughout the entire sales cycle to ensure deal qualification, stakeholder alignment, and forecast accuracy.
• Lead value-based consultative sales engagements, articulating customer ROI and business outcomes to C-Level executives and mapping Contentful solutions to digital transformation priorities.
• Develop and present tailored proposals, business cases, ROIs, and commercial constructs; manage complex, multi-stakeholder deal orchestration.
• Manage RFI/RFQ processes with internal and client teams to ensure solution alignment and advance strategic enterprise opportunities.
• Refine and evolve the land-and-expand model to drive expansion, cross-sell, and upsell in collaboration with Sales, Partnerships, and Customer Success.
• Partner with Sales Engineers, Solution Architects, BDRs, Account Managers, and Customer Success to uncover technical challenges and ensure customer value realization.
• Deeply understand digital experience challenges, content workflows, and personalization requirements to align Contentful’s capabilities with measurable business value.
• Partner with Customer Success and Marketing to ensure successful adoption of Martech, CMS, and personalization best practices.
• Collaborate with Business Development, Customer Success, Solutions Engineering, and Marketing and act as a trusted advisor to technical and business stakeholders.

Enterprise Account Executive

• Drive Contentful’s growth by leading the full end-to-end sales cycle—from prospecting to closing—across both new and existing enterprise accounts ($1B+).
• Source, position, negotiate, and close new logo and expansion business ($50K- $1M++ ACV) in North American enterprise accounts, leveraging strong knowledge of Martech, DXP, CMS, and personalization/experience platforms.
• Consistently meet or exceed quarterly and annual sales goals by developing robust account strategies and pipeline informed by in-depth understanding of the Martech and DXP landscape.
• Execute and document the MEDPICC sales methodology throughout the entire sales cycle—ensuring deals are qualified, stakeholder alignment is achieved, and forecast accuracy is maintained.
• Lead value-based consultative sales engagements, articulating customer ROI and business outcomes to C-Level Executives and mapping Contentful solutions to digital transformation priorities.
• Develop and present compelling proposals, tailored business cases, ROIs and commercial constructs that align to customer needs, often including complex, multi-stakeholder deal orchestration.
• Manage RFI/RFQ processes in concert with internal and client teams, ensuring solution alignment and advancing strategic enterprise opportunities.
• Refine and evolve the land-and-expand model in collaboration with Sales, Partnerships, and Customer Success teams, driving expansion, cross-sell, and upsell motions.
• Partner with Sales Engineers, Solution Architects, BDRs, Account Managers, and Customer Success throughout the sales cycle to uncover technical challenges and ensure customers achieve full value from Contentful’s platform.
• Deeply understand digital experience challenges, content workflows, and personalization requirements; use this insight to align Contentful’s capabilities with measurable business value.
• Partner with Customer Success and Marketing to ensure successful adoption of best practices in Martech, CMS, and digital personalization within the customer base.
• Work in a state in which Contentful is registered to do business and adhere to company policies for remote/hybrid employees.