Contentful

Engineering Manager – Business Services

Contentful

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇮🇪 Ireland

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Job Level

JuniorMid-Level

About the role

  • Lead and grow a high-performing, globally-distributed engineering team, ensuring a culture of collaboration, ownership, and continuous improvement.
  • Work closely with senior stakeholders across the business to understand business strategy and goals and drive technical alignment.
  • Partner with Product, Design, and cross-functional stakeholders to define the roadmap for AI-enabled marketing solutions.
  • Build scalable, high-performance products that integrate AI capabilities into marketers’ daily workflows, focusing on usability, automation, and business impact.
  • Drive innovation and experimentation while ensuring secure, reliable, and performant systems.
  • Mentor and develop engineers across levels, fostering technical excellence and leadership growth.
  • Guide the team through solution design, coding, testing, deployment, and operations.
  • Ensure alignment between technical execution and business objectives, with clear communication of progress and priorities.
  • Act as an entrepreneur inside Contentful: shape vision, culture, and execution for a new Business Services team.
  • Work with internal teams and external partners to ensure technical architecture, tech stack, and development strategy are aligned to deliver business impact.

Requirements

  • 2+ years of experience leading development teams, with a track record of delivering complex, high-impact technical solutions.
  • Comfortable operating in ambiguous, fast-changing environments, balancing short-term impact with long-term strategy.
  • Experience building or integrating AI-powered products (e.g., LLM-based systems, recommendation engines, personalization features).
  • Technical depth in modern web technologies and AI/ML-enabled applications, with hands-on experience to guide solutioning and challenge technical decisions.
  • Experience optimizing performance and scalability, handling complex content structures and large datasets.
  • Ability to balance innovation with immediate impact while overseeing technical delivery and team capabilities.
  • Strong collaboration across Product, Design, Data, and Engineering to align technical work with business goals.
  • Strong mentoring track record, fostering continuous learning, technical excellence, and quality within distributed teams.
  • Embrace continuous learning and stay up to date with industry trends.
  • Familiarity with martech ecosystems, marketing workflows, and integrations (bonus).
  • Experience working in entrepreneurial or incubation environments, such as starting new teams or products from scratch (bonus).
  • Knowledge of data privacy, compliance, and security best practices in SaaS and AI-enabled applications (bonus).
Benefits
  • Full-time employees receive Stock Options for the opportunity to share in the success of our company
  • Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
  • A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
  • Time off to care for and focus on your growing family
  • Use your personal annual education budget to improve your skills and grow in your career
  • Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities
  • An annual wellbeing stipend to care for your physical, financial, or emotional health
  • A monthly communication phone/internet stipend and phone hardware upgrade reimbursement
  • New hire office equipment stipend for hybrid or distributed employees

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
AI-powered productsLLM-based systemsrecommendation enginespersonalization featuresweb technologiesAI/ML-enabled applicationsperformance optimizationscalabilitysolution designcoding
Soft skills
leadershipcollaborationmentoringcontinuous learningcommunicationinnovationproblem-solvingadaptabilityentrepreneurial mindsetstrategic thinking
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