Account Director
Kigo
Salary
💰 $100,000 - $130,000 per year
Job Level
Lead
About the role
- Act as the senior point of contact for key Kigo partner accounts, overseeing all aspects of strategic partner relationships with a customer-obsessed approach.
- Lead collaboration with Kigo’s sales, advertising, and development teams to deliver tailored, high-impact solutions for partners.
- Responsible for revenue generation through adoption of the Kigo platform and performance of advertising campaigns through publishers.
- Drive adoption and expanded integrations of Kigo product's across the enterprise.
- Provide strategic recommendations on reward and offer selection, campaign development, and program optimization
- Oversee the strategic implementation of high-impact solutions leveraging Kigo's platform and product suite, ensuring seamless integration with partner systems and alignment with business objectives.
- Communicate effectively with technical and non-technical stakeholders, leveraging exceptional presentation skills to articulate strategies and outcomes.
- Drive project management excellence, proactively managing timelines, deliverables, and risks to consistently exceed partner expectations.
- Analyze program performance using advanced data analytics tools, delivering actionable insights to optimize outcomes.
- Identify and execute opportunities for account expansion, including upselling, cross-selling, and strategic partnership development.
- Champion partner feedback to drive continuous product innovation and improvement.
- Ensure strict compliance with data sharing agreements, privacy regulations, and industry standards in all partner implementations.
- Develop and deliver high-impact presentations and reports on account performance, user engagement, and strategic initiatives.
- Provide leadership in training and supporting partners on Kigo’s platform, ensuring maximum adoption and value.
- Innovate and propose scalable solutions to complex partner challenges, leveraging AI and LLM tools to enhance productivity and outcomes.
- Mentor and guide junior team members to foster a high-performing Partner Success team.
Requirements
- 5-7+ years experience managing large enterprise clients in the marketing technology, loyalty, digital advertising, or agency sectors
- Demonstrated measurable performance driving large scale platform adoption and revenue growth through enterprise accounts
- Strong passion for learning and curiosity about technology, loyalty programs, and client industries.
- Exceptional written, verbal, and presentation skills, with proficiency in creating compelling PowerPoint decks for technical and non-technical audiences.
- Advanced proficiency in Excel and data analysis tools for deriving actionable insights from complex datasets.
- Strong understanding of loyalty programs, digital advertising, ad campaigns, digital wallets, and SaaS business models.
- Demonstrated expertise in project management, with experience using Monday or similar project management platforms to drive successful implementations.
- Experience leveraging AI and LLM tools to enhance productivity, scalability, and decision-making in account management processes.
- Proven ability to envision innovative, scalable solutions to complex problems in ambiguous, fast-paced environments.
- Strong leadership and mentoring skills, with experience guiding cross-functional teams or junior staff.
- Adaptability to rapidly evolving technologies, industry trends, and market dynamics.
- Strategic thinking and high judgment to drive business outcomes in a dynamic, high-growth environment.
- Experience managing high-value enterprise accounts and driving multi-million-dollar deals, with a focus on long-term partnership growth.
- Ability to influence C-level executives and align partner strategies with organizational goals.
