Augeo

Client Partner

• Serve as the primary point of contact for assigned client account(s)
• Build and maintain positive relationships with client contacts at various organizational levels, including senior stakeholders
• Act as a trusted liaison and advocate for client needs within Augeo
• Ensure timely, transparent client communications through regular updates, meeting coordination, and proactive issue resolution
• Partner with Solution Delivery and Project Management to capture business requirements and ensure timely, accurate program execution
• Manage program scope, timelines, financial performance and quality expectations as outlined in Service Agreements
• Prepare and present Change Orders and Statements of Work for program adjustments
• Own revenue and gross profit (GP) targets for the assigned account or portfolio

Senior Client Success Manager

Marketing Operations

• Serving as the primary technical expert for Salesforce Marketing Cloud, Pardot, and related Salesforce ecosystem tools
• Managing list imports, data hygiene, and variable field mapping
• Configuring and optimizing Automation Studio builds, and designing, deploying, and troubleshooting Journey Builder flows
• Establishing and maintaining best practices and accessibility for email campaigns
• Building and editing HTML templates, including AMPscript/SSJS for dynamic content
• Analyzing performance metrics and implementing data-driven optimization strategies
• Managing, mentoring, and growing a team of front-end developers and email coders
• Developing and maintaining comprehensive QA processes for all marketing automation activities
• Staying current with AI-driven marketing automation tools and recent SFMC innovations

Senior Manager, Marketing Automation

Events

• Define and execute the roadmap for tools, workflows, and systems within the product that support event and program delivery, real-time data analytics and enterprise visibility
• Translate input from client teams, operations, and leadership into clear product requirements, use cases, and user stories
• Act as the connective tissue between leadership, engineering, and design. Your job is to keep everyone marching toward the same North Star
• Clearly articulate and continuously refine what problem the product solves, who it solves it for, and why anyone will care
• Prioritize enhancements based on business impact, user feedback, and scalability
• Partner with technology and development teams to design and deliver features and integrations aligned to real-world execution needs
• Collaborate with operations and client service leads to ensure tools and processes support high-quality delivery
• Analyze usage, workflow effectiveness, and delivery outcomes to inform continuous improvement
• Advocate for end users by ensuring features are practical, intuitive, and easy to integrate into daily work
• Partner with marketing and sales to define and refine the pricing models, messaging frameworks, and customer education strategies

Product Manager, Enterprise Event Technology

AI Engineer

• Own a product capability end to end, from architectural decisions through production outcomes, cutting through every layer: entry points, orchestration, intelligence, tools, data, and observability
• Your work directly shapes how Augeo's clients engage tens of millions of users
• Build and ship mission-critical AI agents that drive revenue growth across finance, healthcare, telecom, and commerce
• Define how AI agents are built at Augeo
• Drive the Agent Development Life Cycle (ADLC) from initial pilot through production iteration
• Build the shared platform: agent orchestration, agentic workflows, ML models, and data infrastructure
• Work across Augeo with engineers, product leads, and end users to understand needs, close feedback loops, and ensure the platform compounds with every interaction
• Shape the team and participate in hiring

Senior Client Success Manager

Senior Manager, Marketing Automation

Product Manager, Enterprise Event Technology

AI Architect