Contentful

Solution Architect

Contentful

full-time

Posted on:

Location Type: Hybrid

Location: London • 🇬🇧 United Kingdom

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Job Level

JuniorMid-Level

Tech Stack

AngularGatsbyGraphQLJavaJavaScriptMicroservices.NETNext.jsNode.jsNuxtPHPPythonReactRubySwiftVue.js

About the role

  • Contentful’s Solution Architects are principally outwards-facing and act as trusted advisors for technologists, developers, content creators and project/product managers; work with international teams post-sale
  • Create and deliver technical enablement on product platform features to customers and provide consultative advice and recommendations on specific implementation use cases
  • Identify and propose comprehensive solution designs to complex business problems after running customer discovery sessions
  • Keep abreast of Contentful product developments and synthesise these into best practices, workshops and enablement materials for customers
  • Create prototypes or code examples to facilitate customer onboarding and to support projects
  • Maintain a foundational understanding of technologies related to Contentful and stay up to date with industry trends
  • Continuously seek, synthesise and communicate customer product feedback to Product Management, Engineering, and Marketing
  • Support engagement managers on quoting and scoping of SOWs
  • Partner with Sales, Customer Success Managers and Solution Engineers to ensure a successful customer experience with Contentful
  • Continuously improve professional skills through training, reading and mentorship
  • Travel to on-site visits as needed (reasonable expectation up to 25%)

Requirements

  • At least 2 years as an SA or at least 4 years in a similar customer-facing role, for example as a technical consultant, solution engineer or implementation engineer at an API-first (REST, GraphQL) SaaS company
  • Professional experience working on projects that utilize microservices-based architectures, transitioning away from monolithic architectures
  • Experience working on digital experiences beyond the web is a plus
  • Basic developer skills in any of the following: Javascript ES6, Ruby, Node.js, .NET, Swift, Java, Python or PHP
  • Some experience with modern JS/React frameworks: NextJS, NuxtJS, Remix, Vue or Angular; understanding of web rendering technologies; Server-side, client-side, hybrid rendering and Static Site Generation including ISR (eg. Gatsby)
  • Some professional experience with content management system(s) and a solid understanding of headless CMS architecture & best practices for building content-driven applications
  • Bachelor's Degree or equivalent experience (Engineering, Computer Science, or a related field)
  • Comfortable working in a fast-paced environment with multiple customer engagements at once
  • Strong interpersonal, presentation and persuasive skills with the ability to build diverse relationships and influence technical and non-technical audiences
  • The ability to work both autonomously and with a team to drive customer results
  • Fluency in English and German
Benefits
  • Join an ambitious tech company reshaping the way people build digital experiences
  • Full-time employees receive Stock Options for the opportunity to share in the success of our company
  • Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family
  • Generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
  • Time off to care for and focus on your growing family
  • Use your personal annual education budget to improve your skills and grow in your career
  • Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and team activities
  • An annual wellbeing stipend to care for your physical, financial, or emotional health
  • A monthly communication phone/internet stipend and phone hardware upgrade reimbursement
  • New hire office equipment stipend for hybrid or distributed employees

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Javascript ES6RubyNode.js.NETSwiftJavaPythonPHPNextJSReact
Soft skills
interpersonal skillspresentation skillspersuasive skillsrelationship buildinginfluenceautonomyteam collaborationcustomer engagementcommunicationadaptability
Certifications
Bachelor's DegreeEngineeringComputer Science
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