Representative

• Execute brand strategy and tactics in the field
• Deliver sales performance, brand KPIs, financial targets, and marketing objectives
• Create pre-call plans using SMART objectives and execute post-call evaluations
• Handle objections and consistently gain calls to action to close sales calls
• Serve customer needs and build trusted customer relationships
• Develop and execute call plans to achieve metrics and optimize customer coverage and frequency
• Build understanding of customer needs, territory landscape, competitors, market segments, accounts, disease, product, clinical, and sales information
• Share market intelligence with in-field, brand, and sales teams
• Differentiate AbbVie’s value proposition with assigned health providers
• Identify, develop, and maintain disease-state experts and speakers/advocates
• Collaborate with specialty physicians, pharmacists, nurses, in-field team members, sales management, marketing, training, customer excellence, and brand-plan stakeholders

AbbVie rheumatology sales representative promoting immunology medicines across Milwaukee and Green Bay

Specialty Representative, Rheumatology

AbbVie specialty representative promoting rheumatology immunology medicines across Milwaukee and Green Bay. Managing healthcare-provider accounts, territory strategy, sales performance, and customer relationships.

• Execute AbbVie brand strategy and tactics in the field
• Manage assigned territory and targeted accounts
• Build strong customer relationships and address customer needs
• Deliver sales performance, brand KPIs, financial targets, and marketing objectives
• Create pre-call plans using SMART objectives and conduct post-call evaluations
• Handle objections and gain calls to action to close sales calls
• Serve customer needs and build trusted customer relationships
• Develop and execute call plans to optimize coverage and frequency for key customers
• Build knowledge of customer needs, territory landscape, competitors, market segments, accounts, disease, products, clinical information, and sales expertise
• Share market intelligence with in-field, brand, and sales management teams
• Differentiate AbbVie’s value proposition with health providers
• Identify, develop, and maintain disease-state experts and speakers/advocates
• Collaborate with specialty physicians, pharmacists, nurses, in-field teams, sales management, marketing, training, customer excellence, and brand-plan stakeholders

AbbVie specialty representative driving rheumatology sales across Milwaukee and Green Bay

AbbVie specialty representative driving rheumatology sales across Milwaukee and Green Bay. Managing healthcare accounts, brand strategy, customer relationships, and territory performance in immunology.

• Maintain accurate provider demographic, contract and credentialing data across systems
• Coordinate and aid in credentialing, recredentialing and ongoing monitoring needs
• Research and resolve provider data discrepancies and respond to provider inquiries
• Support NCQA, CMS, delegation and audit requirements
• Respond to provider/interdepartmental inquiries via email, phone, etc.
• Aid in maintaining credentialing policies, desk references and process documentation
• Partner with internal departments and provider offices to resolve issues
• Identify and implement process improvements and automation opportunities
• Protect confidential information and comply with organizational security policies
• Perform additional duties as assigned

Provider data and credentialing representative supporting Wisconsin healthcare networks at Network Health

Provider Integration Representative

Provider Integration Representative maintaining provider data and credentialing for Network Health, a Wisconsin healthcare organization.
Supporting onboarding, audits, inquiries, and process improvements through hybrid home-office work.

• Handle high-volume outbound and inbound calls with professionalism and confidence
• Negotiate payment arrangements that meet consumer needs and company goals
• Meet and exceed quality, compliance, and collections performance metrics
• Maintain accurate account documentation and notes in real time
• Contact consumers regarding past-due medical balances and negotiate payment terms and methods within guidelines
• Overcome common and challenging objections and suggest money sources for debt payment
• Use scripts/verbatims and collection systems to maximize recovery on each call
• Navigate multiple computer applications and databases while communicating with consumers
• Follow FDCPA, state, and other legal compliance requirements
• Build trust through active listening, empathy, and strong communication
• Complete company collector training program and onboarding activities

Remote Collection Representative helping U.S. consumers resolve past-due medical balances for RevCycle

Collection Representative – SC

Remote Collection Representative helping U.S. consumers resolve past-due medical balances for RevCycle and Alliance Collection Agencies.
Handling high-volume calls, negotiating payment arrangements, and meeting collection and compliance metrics.

• Handle high-volume outbound and inbound calls with professionalism and confidence
• Negotiate payment arrangements that meet consumer needs and company goals
• Meet and exceed quality, compliance, and collections performance metrics
• Maintain accurate account notes and documentation in real time
• Contact consumers regarding past-due medical balances and negotiate payment terms and methods within guidelines
• Overcome common and challenging objections and suggest money sources for debt payment
• Use scripts/verbatims and collection systems to maximize recovery on each call
• Ensure compliance with FDCPA and state and other legal requirements
• Handle inbound consumer calls while on the dialer and place outbound calls
• Build trust through active listening, empathy, and strong communication
• Learn and operate collection systems and programs proficiently
• Complete company collector training and onboarding activities

Remote Collection Representative helping U.S. consumers resolve past-due medical balances

Collection Representative – AR

Remote Collection Representative negotiating payment solutions for consumers with past-due medical balances. Handling high-volume calls, documentation, compliance, and performance-driven collections.

• Handle high-volume outbound and inbound calls with professionalism and confidence
• Negotiate payment arrangements that meet consumer needs and company goals
• Meet and exceed quality, compliance, and collections performance metrics
• Maintain accurate account notes and documentation in real time
• Build trust through active listening, empathy, and strong communication
• Contact consumers regarding past-due medical balances and negotiate payment terms and methods within guidelines
• Overcome common and challenging objections
• Suggest money sources for debt payment
• Use scripts and verbatims while navigating collection guidelines
• Follow FDCPA, state, and other legal compliance requirements
• Learn and proficiently operate collection systems and programs
• Complete company collector training and onboarding activities

Collection Representative helping consumers resolve past-due medical balances for RevCycle

Collection Representative

Collection Representative negotiating payment solutions for consumers with past-due medical balances at RevCycle. Handling high-volume calls, documenting accounts, and meeting compliance and recovery targets.

• Follow up with third party payers and patients on outstanding account balances (including credit balances) to facilitate prompt resolution of outstanding account balances
• Verify patient coverage information and update registration as required

Reimbursement Representative ensuring timely resolution of account balances at UW Health

Reimbursement Representative

Reimbursement Representative ensuring timely resolution of account balances at the #1 hospital in Wisconsin. Responsible for verifying patient coverage and managing financial interactions.

• Repair products returned by customers including packaging tools and equipment.
• Provide technical support to our customers through email and over the phone, offering solutions to prevent unnecessary product returns.
• Act as a resource for departments, answering questions and supporting their repair-related needs.
• Coordinate parts and estimates for repairs.

Technical Service Representative providing customer support and repairs for Uline products.

Technical Service Representative

Technical Service Representative facilitating customer support and repairs for Uline products. Involves troubleshooting, product guidance, and coordination of repairs in Pleasant Prairie, WI.

• Advise Project Owner on all aspects of commercial construction projects from concept to completion.
• Ensure compliance with environmental regulations and permits throughout the construction process, including environmental impact assessments and mitigation measures.
• Monitor all project schedules, provide early feedback on performance and risk to those schedules, and support timely completion of all project milestones.
• Identify potential risks and develop mitigation strategies to better position the project for success.
• Monitor the Contractor’s quality control measures to ensure construction activities meet industry standards and Owner expectations.
• Serve as a key conduit of information exchange between all on-site stakeholders, providing regular updates on project progress and addressing any concerns that may arise.
• Observe and influence the activities of construction teams, subcontractors, and support staff on behalf of the Owner, fostering a collaborative and safety-focused work environment.
• Consult to ensure compliance with safety regulations and best practices and recommend corrective actions to maintain a safe work environment for all personnel.
• Maintain accurate project documentation, including contracts, permits, change orders, and progress reports, and provide regular reporting to stakeholders.

Construction Manager serving as Owner's Representative for large-scale projects

Owner's Representative

Construction Manager serving as Owner's Representative in remote environments. Overseeing construction management responsibilities and ensuring alignment with Owner's vision and objectives.

• Triage inbound calls from centers inquiring on matters related to; submitting cases for reinterpretation, changing patient demographics, checking on status of a live study, requesting to speak directly with a radiologist or submitting a complaint
• Make outbound calls to centers to notify them of positive findings or to request additional information on studies
• Monitor the live queue and ensure all live cases are being read within the contracted time, notify radiologists if a case is low and reassign cases if needed
• Communicate with radiologists on anything that needs addressed such as rereads or missing information (missing images, history, demographics, etc)
• Provide Level I support to centers and submit IT tickets when needed
• Open and close QA cases for radiologists
• Monitor auto assign rules and manually assign specialty cases
• Other duties as assigned

Responsible for inbound and outbound calls related to patient information

Solutions Center Representative – Part Time

Responsible for triaging inbound calls and making outbound calls regarding patient information. Working in a remote role to assist urgent care centers across the U.S.

• Schedule appointments via phone, in-person or electronic correspondence.
• Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
• Make outgoing phone calls to patients to schedule their appointments.
• Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.

Patient Scheduling Representative scheduling appointments for UW Health

Patient Scheduling Representative – Family Medicine

Patient Scheduling Representative scheduling patient appointments for UW Health in Janesville, WI. Assisting patients via phone and coordinating with clinic staff to ensure timely care.

• Make outbound calls to hospitals and healthcare clinics across the U.S.
• Conduct brief surveys focused on after-hours and emergency response protocols
• Ask approximately 3 standardized questions per call
• Accurately document responses during each call using provided systems
• Maintain a professional and courteous demeanor with healthcare staff
• Follow call scripts and guidelines to ensure consistency and compliance
• Handle a high volume of calls while maintaining quality standards
• Protect confidential information and adhere to company policies
• Communicate any issues or escalations to supervisors as needed
• Meet performance and attendance expectations in a remote work environment

Healthcare Survey Agents conducting outbound calls for brief surveys

Outbound Survey Representative

Healthcare Survey Agents conducting outbound calls to hospitals for brief surveys. Requires strong communication skills and professionalism in a remote work environment.

• Answer incoming emergency and non-emergency calls, following protocols to determine priorities and dispatch responses accordingly.
• Provide compassionate customer support using scripted and non-scripted responses.
• Monitor a high volume of medical alerts and alarms, offering genuine care during potentially stressful situations.
• Record call details, dispatches, and messages into a database in real-time while maintaining focus and accuracy.
• Communicate with empathy, respect, and patience to ensure a positive experience for our members.
• Verify and update customer information in the system to ensure records are accurate.
• Troubleshoot alarm systems and report issues to ensure timely maintenance.
• Proactively inquire about and recommend preventative healthcare services to members.
• Manage access to highly sensitive materials and maintain strict confidentiality.
• Talk and type simultaneously while navigating multiple screens and systems efficiently.
• Successfully complete new hire training and pass all required compliance testing.
• Perform other duties as assigned.

Care Center Representative assisting with medical alerts and providing support

Care Center Representative – 2ND SHIFT ONLY

Care Center Representative responding to emergency and non-emergency calls, assisting members with medical alerts. Ensuring proper dispatch and providing compassionate customer support in a remote setting.

Care Center Representative providing support during emergency and non-emergency calls

Care Center Representative – Overnight

Care Center Representative providing compassionate support and monitoring medical alerts during emergency situations. Importance placed on customer service in a remote setting.

• Serve as the primary technical field support resource for Rebel Power and communications products
• Provide on-site assistance to defense, government, and commercial customers
• Support customer demonstrations, training, product integration, troubleshooting, and operational field exercises
• Serve as the technical liaison between customers and internal teams
• Work closely with Business Development, Sales, Program Management, and Engineering to ensure successful product deployment

Field Service Representative providing technical support for Rebel Power products

Field Service Representative

Field Service Representative providing technical support for Rebel Power and communications products. On-site assistance for customers, supporting demos, training, and deployments.

• Guide and process customer inquiries regarding custom print and drop ship orders in a collaborative call center using world-class technology.
• Act as liaison between customers and vendors via phone and email, monitoring orders to ensure timely production and delivery to our customers.
• Be a product expert to understand customers' needs and provide effective solutions and exceptional customer service.
• Review and edit customer artwork for their custom orders to ensure it is production ready.

Custom Orders Representative managing inquiries and orders at Uline

Custom Orders Representative

Custom Orders Representative managing inquiries and orders for custom and drop ship at Uline. Serving as a liaison between vendors and customers to deliver exceptional service.

• Review and process on customer accounts regarding their student loans
• Responsible for researching information related to these activities

Enrollment Process Representative at Nelnet managing student loan accounts

Enrollment Process Representative II

Enrollment Process Representative at Nelnet processing customer accounts regarding student loans. Responsible for researching associated information and maintaining customer service standards.

Patient Scheduling Representative scheduling appointments for a top Wisconsin hospital

Patient Scheduling Representative – Internal Medicine

Patient Scheduling Representative at UW Health scheduling appointments via phone and electronic tools for patients. Requires customer service experience and a high school diploma.

• Educate clients on financial planning and insurance options.
• Provide excellent customer service and build lasting relationships.
• Collaborate with a local supportive team.

Financial Representative educating clients on financial planning at Northwestern Mutual

Outside Representative

Financial Representative at Northwestern Mutual educating clients on financial planning and insurance options. Collaborating with a supportive local team to provide excellent customer service and build lasting relationships.

• Demonstrates good customer service skills while initiating outbound calls and receiving inbound calls from customers.
• Negotiates account resolution and accurately inputs and documents actions within the collection systems.
• Maintains up-to-date customer contact information in the collections systems.
• May be required to support other queues to facilitate teamwork in the department.
• Escalates and assists other team members with calls as needed.
• Serves as a resource/subject matter expert and may provide training to fellow team members.
• May be required to initiate external contact with customers and may perform advanced loss prevention activities.
• Review the Month to Date (MTD) sent by the clubs for accuracy.
• Daily review of ABC on prior day dues collections and all club entries.
• Process all refunds from ABC and Point of Sale (POS). Research all refunds from the clubs for accuracy.
• Oversees 3rd party collections and all communication that is needed to the clubs from Swift.
• Works as the liaison between ABC and the Club Operations Managers.
• Timely, responsive, courteous communication with all member inquiries, questions, concerns, and needs.

Member Services Representative handling day-to-day management of dues growth

Member Services Representative

Member Services Representative working for UFC GYM managing dues growth and providing customer service via calls. Responsible for account resolutions and supporting team members.

Representative jobs in Wisconsin

See all jobs on JobTailor

Specialty Representative, Rheumatology

Specialty Representative, Rheumatology

Provider Integration Representative

Collection Representative – SC

Collection Representative – AR

Collection Representative

Reimbursement Representative

Technical Service Representative

Owner's Representative

Solutions Center Representative – Part Time

Patient Scheduling Representative – Family Medicine

Outbound Survey Representative

Care Center Representative – 2ND SHIFT ONLY

Care Center Representative – Overnight

Field Service Representative

Custom Orders Representative

Enrollment Process Representative II

Patient Scheduling Representative – Internal Medicine

Outside Representative

Member Services Representative