Patient Scheduling Representative – Family Medicine

Aspirus Health

Patient Scheduling Representative scheduling patient appointments for UW Health in Janesville, WI. Assisting patients via phone and coordinating with clinic staff to ensure timely care.

Posted 7/18/2026full-timeJanesville • Wisconsin • 🇺🇸 United StatesJunior💰 $20 - $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong appointment scheduling capabilities, effective communication skills, and a solid understanding of patient care coordination within a healthcare environment.

Highest-signal resume keywords

Appointment SchedulingCustomer Service ExperienceHealthcare ExperiencePhone CommunicationCoordination with Clinic Staff

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Appointment SchedulingOffice AdministrationPatient Coordination

Soft Skills

Effective CommunicationInterpersonal Skills

Certifications & Qualifications

High School DiplomaAssociate DegreeBachelor's Degree

Industry Keywords

HealthcarePatient CareClient Greeting

About the role

Key responsibilities & impact

Schedule appointments via phone, in-person or electronic correspondence.
Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
Make outgoing phone calls to patients to schedule their appointments.
Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.

Requirements

What you’ll need

Minimum – High school diploma or equivalent.
Preferred – Associate or Bachelor’s degree in Business Administration, Healthcare, or other related field.
Minimum – Six (6) months of previous experience in an office or customer service environment.
Preferred – Previous experience working in healthcare, previous experience scheduling of patients or previous experience answering phones and greeting clients in person

Benefits

Comp & perks

UW Medical Foundation benefits