Patient Care Coordinator

• Manage schedules and cancellations of staff in the designated state
• Act as liaison between families and therapists when needed
• Update respective Excel sheets in the system
• Ensure utilization of client hours and therapists’ availability
• Work alongside the recruiting department to ensure available hires
• Plan strategically to grow the state and maximize caseloads
• Collaborate with management team members to build and enhance internal strategies
• Receive and respond to patient communications
• Collect consents and ABA paperwork from patients’ families
• Verify insurance eligibility and coverage details
• Record changes and communications in patients’ accounts
• Maintain appointment scheduling, waitlist, registration, patient flow, and discharge procedures
• Handle client issues with sensitivity and strict confidentiality
• Perform other assigned tasks

Case Manager coordinating ABA patient scheduling and family services in Mesa

Case Manager coordinating ABA patient scheduling, insurance verification, and family communications in Mesa. Supporting clinic caseload growth and patient flow for Golden Steps ABA therapy.

• Undertake work in assigned areas to develop expertise within a specialty area or clinic
• Complete disability paperwork and maintain temperature logs
• Follow assigned protocols and ensure workplace safety and infection prevention
• Perform patient care duties including measuring vital signs, weight, height, rooming, drawing labs, assisting providers with medication reconciliation, EKG, ear lavage, and other departmental tasks
• Handle check-in/out, virtual rooming for providers, vaccine administration, point-of-care testing, and specimen collection
• Manage weekly clinic preparation, clinic area stocking, medication and supply ordering, and timely completion of work assignments
• Handle patient phone calls and prescription refills
• Support clinic operations, manage CRM/In-Basket, and liaise between providers, patients, and staff

Patient Care Coordinator II supporting oncology infusion clinics at Stanford Health Care

Patient Care Coordinator II, Oncology Infusion

Patient Care Coordinator II supporting oncology infusion clinics at Stanford Health Care. Performing clinical, administrative, patient-care, and clinic coordination duties across East Bay locations.

• Perform clerical and data management functions supporting patient registration, referral coordination, phone management, and patient care coordination
• Serve as the primary access point for patients and families, providing timely, efficient, and compassionate customer service
• Greet and arrive patients, secure signatures, and follow CHMG policies and procedures
• Obtain and verify insurance and demographic information
• Make collection attempts and educate patients about available resources
• Reconcile work lists and reports
• Facilitate patient care among primary, specialty, and ancillary services
• Coordinate intake of patient information and create and maintain medical records
• Process and route incoming calls and requests and respond to departmental and practice inquiries
• Schedule, confirm, and reschedule patient appointments
• Work Televox Reports daily and promote Patient Connect enrollment
• Distribute mail, faxes, and electronic desktops
• Receive, track, and educate patients about form completion requests
• Support a patient-centered medical home culture
• Work independently and with a team on special, recurring, and ongoing projects
• Coordinate multiple aspects of projects, events, and complex activities

Patient Care Coordinator supporting cardiology patients at Concord Hospital

Patient Care Coordinator, Cardiology

Patient Care Coordinator supporting cardiology patient registration, referrals, scheduling, and medical records at Concord Hospital. Providing compassionate front-office access and coordinating care across services.

• Accept incoming and return patient phone calls involving clinical inquiries, perform protocol-based triage as appropriate, and route phone notes to providers through the EHRS
• Place calls and create template-based letters regarding lab results for timely delivery to patients
• Review daily schedules and complete pre-visit preparations, ensuring lab, imaging, consultation, care transition, and health-status information is available in medical records
• Contact patients, consultants, imaging centers, and hospitals to obtain missing information
• Call at-risk no-show patients and new patients for onboarding visits; remind them of responsibilities, assess barriers to care, and initiate social service referrals
• Initiate disability forms, home health orders, durable medical equipment and supply requests, and disease status letters for provider review and signature
• Assist the care team with reports to manage and assess patient population health needs
• Identify vulnerable-population patients and provide appropriate social service or community-based referrals

Patient Care Coordinator supporting virtual pediatric care for children with complex health needs

Patient Care Coordinator supporting Imagine Pediatrics’ virtual and in-home care for children with complex medical needs. Handling triage, records, scheduling, patient outreach, forms, and social-service referrals.

• Performs a variety of patient care activities rendering quality patients in accordance with standards of practice.
• Room clinic patients in person or virtually and update patient chart with the required information
• Communicate pertinent patient data to providers and nurses to ensure quality and continuity of patient care
• Provide administrative and front-end support: Greet patients, assist with scheduling, manage phone calls (incoming and outgoing), and process payments.
• Oversees and ensures efficient turnover of exam rooms
• Assist provider in the exam room as requested
• Collect, prepare, and submit ordered patient lab specimens as directed.
• Assist Patient Services team as needed to obtain prior authorizations for prescribed treatment's and documents.
• Triage patient phone calls and messages and document them appropriately
• Orders and manages supplies under the direction of manager
• Disinfect and stock the exam rooms.
• Assist in obtaining records required for the patients chart
• Demonstrate effective communication skills, reporting patient issues as needed throughout the treatment day.
• Follow company policies and CDC guidelines for infection control.
• Assist with proper handling and storage of hazardous materials.
• Maintain confidentiality of all company and patient records.
• Adhere to HIPPA.
• Communicates schedule changes to the team and assists with rescheduling patients.
• Manages incoming mail and deliveries.

Patient Care Coordinator managing patient care and referrals at Vivo Infusion

Patient Care Coordinator – Neurology

Patient Care Coordinator at Vivo Infusion guiding patients through care coordination and referrals. Providing administrative support and ensuring quality patient care at the neurology clinic.

• Providing personalized coordination, clarification and communication of all administrative aspects of care including patient needs assessments, insurance and authorization verification, registration, maintaining and handling of documentation, and scheduling of appointments.
• Partnering with the clinical care team to ensure a seamless experience for the patient and their family across the entire continuum of their treatment.
• Assisting with providing resources to help the patient maintain optimal care.
• Performing follow-up tasks identified during the patient needs assessment for management of patients across the healthcare continuum.

Patient Care Coordinator providing support in oncology at Banner Health

Patient Care Coordinator – Oncology

Patient Care Coordinator providing personalized care coordination and administrative support in oncology at Banner Health. Ensuring seamless patient experience and assisting with treatment-related tasks.

• Supports the operations of the Pre-Anesthesia Clinic across multiple locations
• Provides direct patient care support, including patient rooming, vital signs, EKGs, appointment scheduling, and coordination of care
• Collaborates with providers, nurses, and administrative staff to support specialty pre-anesthesia programs
• Ensures excellent customer service and efficient clinic workflows

Patient Care Coordinator II supporting Pre-Anesthesia operations at Stanford Health Care

Pre Anesthesia Clinic Patient Care Coordinator, PCC II

Patient Care Coordinator II responsible for patient care in Stanford Health Care’s Pre-Anesthesia Clinic across multiple locations. Collaborating with healthcare teams to ensure efficient clinic operations and patient support.

• Deliver exceptional customer service and create a welcoming, patient-centered experience.
• Schedule, confirm, and coordinate patient appointments, follow-up visits, testing, and procedures.
• Assist with patient outreach initiatives, recalls, referral tracking, and reactivation efforts.
• Interpret and verify optical prescriptions.
• Guide patients in selecting frames, lenses, contact lenses, and related optical products based on their vision needs, lifestyle, and budget.
• Educate patients regarding product options, insurance benefits, lens enhancements, warranties, and treatment recommendations.
• Perform optical measurements, frame fittings, adjustments, repairs, and troubleshooting.
• Provide contact lens insertion, removal, and care training.
• Support providers through pretesting and patient care preparation activities.
• Verify insurance eligibility, benefits, and authorizations.
• Collect patient payments and maintain accurate demographic, insurance, and financial information.
• Process, track, and manage eyewear and contact lens orders from placement through delivery.
• Coordinate with laboratories, vendors, and manufacturers regarding orders, remakes, warranties, and repairs.
• Monitor inventory levels and maintain accurate records for frames, lenses, contact lenses, and related supplies.
• Track key operational metrics and identify opportunities for process improvement.
• Maintain compliance with HIPAA, clinic policies, and professional standards.

Optician/Patient Care Coordinator providing patient services at Rocky Mountain University optometry practice

Optician, Patient Care Coordinator

Optician/Patient Care Coordinator providing services at RMU's optometry practice in Salt Lake City. Responsible for patient interactions, optical dispensing, and clinic operations.

• Creating a responsive, concierge-level support environment
• Anticipating patient needs and addressing them proactively
• Scheduling patient visits and coordinating lab draws with precision
• Sending personalized reminders and clear instructions
• Resolving patient issues promptly and completely
• Identifying and eliminating potential friction points
• Coordinating with Executive Assistants on seamless scheduling
• Managing lab orders and vigilantly tracking test results
• Orchestrating workflows that help physicians and APP’s stay organized
• Maintaining impeccable patient charts updated in real-time
• Noticing and correcting documentation errors
• Uploading and organizing patient documents and results
• Ensuring critical information reaches the right team members at the right time
• Building trusted partnerships with valued consultants and referral sources
• Making referrals and ensuring nothing falls through the cracks
• Navigating external healthcare systems on behalf of patients
• Arranging specialized testing with attention to every detail
• Creating seamless transitions between Early Medical and external providers
• Identifying opportunities to improve processes and workflows
• Filling gaps and proposing creative solutions
• Supporting colleagues during high-volume periods
• Contributing insights to process improvement initiatives
• Developing systems that benefit the entire clinical team.

Patient Care Coordinator at Early Medical coordinating patient care and providing exceptional service

Patient Care Coordinator at Early Medical coordinating patient care through exceptional support and luxurious service. Engaging with patients to ensure a frictionless healthcare experience.

• Provide comprehensive administrative support to an HSS physician practice
• Arrange meetings and conferences
• Develop processes to maximize office resources and equipment
• Anticipate the needs of patients and physician as they arise
• Triage calls and patient inquiries
• Schedule patients appointments and procedures
• Conduct verification of medical insurance
• Collect patient payments
• Obtain insurance pre-certifications and authorizations
• File/chart preparation
• Liaise with billing company

Patient Care Coordinator providing administrative support in a physician practice at HSS

Patient Care Coordinator providing comprehensive administrative support to HSS physician practice in New York and New Jersey. Responsible for patient scheduling, inquiries, and insurance verification.

• Maintain a safe and clean work environment
• Ensure compliance with OSHA regulations
• Assist in rectifying deficiencies as requested
• Perform a comprehensive assessment of the chief complaint and patient needs utilizing the nursing process
• Seek solutions and offer opinions to physicians and other health care providers
• Document all nursing assessments in the patient's medical record
• Maintain patient confidentiality at all times
• Demonstrate clinical competency and independently perform routine nursing duties including phlebotomy, medication administration, and measurement of vital signs
• Communicate and collaborate with other clinical and administrative departments to coordinate appropriate patient care

Patient Flow Coordinator RN providing nursing care in Immediate Care Centers

Patient Flow Coordinator, RN – Immediate Care Centers

Patient Flow Coordinator RN providing patient care in Immediate Care Centers under Northwestern Medicine. Collaborating with healthcare teams to ensure compliance and delivery of holistic patient care in a safe environment.

• Provides excellent customer service by employing OMC’s C.A.R.E. standards
• Ensures providers orders are processed, authorized, and scheduled as necessary
• Works with multiple departments to coordinate diagnostic testing and medical care
• Responsible for understanding the authorization process and obtaining prior authorization
• Coordinates health information between departments and caregivers under HIPAA laws
• Documents patient care into electronic health record in a timely manner

Patient Care Coordinator providing excellent customer service at Olympic Medical Center

Patient Care Coordinator, Walk-In Clinic

Patient Care Coordinator role at Olympic Medical Center providing excellent customer service, coordinating patient care and diagnostic testing across departments. Ensuring provider orders are processed and HIPAA compliance is maintained.

• Promote a professional atmosphere through courteous communication
• Uphold stellar customer service practices for patients and families
• Act as a liaison to the physician and hospital departments
• Check-out patients following appointment
• Collect and post patient payments
• Obtain pre-certifications and appointments for patient testing
• Scan and file medical information into individual patient accounts in EMR
• Coordinate patient inquiries with physician and physician assistant
• Schedule new patient and follow-up patient appointments
• Answer incoming phone calls and take messages
• Provide routine information to callers
• Assist patients with prescription renewals
• Facilitate communication between physician and hospital departments

Patient Care Coordinator managing patient checkout and communication with healthcare teams

Patient Care Coordinator managing patient checkout at HSS, ensuring communication between patients and healthcare teams effectively. Responsible for administrative tasks and physician coordination.

• Accountable for working in partnership with facilities, discharge planners, clinic staff and healthcare workers to promote home healthcare, hospice and Care Transitions.
• Builds relationships with referral sources to provide education on what Avera can offer their patients.
• Provides education to patients, families and facilities on what home health, hospice and Care Transitions programs are.
• Functions as a liaison between health care facilities, clinics, and physicians in the coordination of discharge planning needs for homecare services.
• Initiates referral process and interdisciplinary communication.

Patient Care Coordinator at Avera managing home healthcare transitions

Patient Care Coordinator – Registered Nurse, RN

Patient Care Coordinator at Avera responsible for coordinating home healthcare and education for patients. Working with facilities and healthcare staff to promote home healthcare services and initiatives.

• Serve as the first point of contact for patients, caregivers, and healthcare providers—answering questions, resolving concerns, and providing education.
• Guide new patients through the onboarding process with empathy, professionalism, and attention to detail.
• Handle a high volume of phone calls, using active listening and de-escalation skills for challenging situations.
• Multitask and prioritize effectively—navigating multiple computer screens and systems while capturing all necessary patient information.
• Work independently from home, reliably following shift, break, and lunch requirements.
• Collaborate with internal teams to support referrals and admissions.

Patient Care Coordinator for CVS Health supporting new infusion patients

Patient Care Coordinator for CVS Health supporting new infusion patients through onboarding and education. Handling patient inquiries and collaborating with healthcare providers in a remote setting.

• Answer phones and greet patients courteously, clearly, and efficiently
• Schedule appointments and ancillary services accurately
• Manage check-out processes accurately, facilitating time of service payments from patients
• Coordinates referral processes with accuracy and urgency
• Communicates effectively/proactively with other administrative staff and clinical teams

Patient Care Coordinator supporting healthcare operations

Patient Care Coordinator managing patient interactions and administrative tasks at HSS hospital. Ensuring smooth patient flow and coordinating services in a supportive healthcare environment.

• Answer phones and greet patients courteously, clearly, and efficiently
• Schedule appointments and ancillary services accurately
• Coordinates referral processes with accuracy and urgency
• Manages check-out processes accurately
• Obtains authorizations and/or follows up with appropriate teams on the status through completion
• Navigates scheduling, billing, and Microsoft Office software with competence

Patient Care Coordinator managing patient interactions and schedules at HSS

Patient Care Coordinator responsible for answering phones and scheduling appointments at HSS. Ensuring excellent patient experience and coordination of healthcare services with attention to accuracy.

• Provide administrative support at the front desk by answering telephones, taking messages, routing calls, or notifying appropriate individuals.
• Assist with scheduling or modifying patient appointments.
• Ensure customers receive the best service possible and concerns are satisfactorily resolved.
• Communicate courteously and professionally with patients for scheduling, financial responsibility, required medical documentation through direct live/phone communication, fax, and email as appropriate.
• Obtain medical documentation from physicians, physician assistants, nurse practitioners, therapists, nursing facilities and hospitals as applicable, through direct live/phone communication, fax, and email as appropriate.
• Perform initial insurance verification and assist in securing insurance authorizations for patient cases as needed.
• Create patient account profile in the Medical Record system.
• Perform light shipping and receiving of medical device products and components.
• Maintain a clean office work environment.
• Accept cash payments from patients as appropriate.
• Comply with Corporate Compliance and HIPAA responsibilities.
• Perform other duties and special projects as assigned.

Patient Care Coordinator supporting administrative tasks for Ottobock

Patient Care Coordinator supporting administrative tasks for Ottobock in Livonia, MI. Involves scheduling appointments, maintaining patient documentation, and ensuring quality service.

• Complete individualized patient care plans and perform care management and care coordination services using Ennoble Care’s electronic medical record system
• Frequent contact with patients to provide care coordination, support, and manage compliance with the care management programs to increase positive outcomes
• Document all client communications (verbal or written) accurately
• Communication to and from Primary Care Clinician or designee regarding patient emergent needs and/or life-threatening episodes and to ensure comprehensive care plans are complete and accurate
• Keep Team Supervisor informed of all issues pertinent to the care plan process and any known or perceived issues
• Demonstrate ability to work with various cross-organizational areas to meet the needs of Ennoble Care’s patients, their family members, and partner facilities
• Become skilled at using technology including secure email, telephone system, electronic medical records, etc.
• Adherence to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications
• Excellent customer service skills demonstrated by positive feedback from customers and patients
• Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner

Patient Care Coordinator at Ennoble Care providing high quality care services

Patient Care Coordinator at Ennoble Care providing care coordination for patients in Orlando, FL. Managing individual care providers and ensuring high quality care services in a compassionate manner.

• Facilitate and coordinate the care of our patients through effective and timely scheduling.
• Schedule complex appointments which require the coordination of multiple resources to complete scheduling for surgical and non-surgical procedures.
• Evaluation of scheduling policies and procedures.
• Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
• Act as a liaison with leadership to determine scheduling resource needs.

Patient Scheduling Coordinator facilitating healthcare appointment scheduling

Patient Scheduling Coordinator – Acute Care Surgery

Patient Scheduling Coordinator facilitating patient appointments for surgical and non-surgical procedures. Join UW Health to provide excellent phone-based customer service in Wisconsin.

Patient Care Coordinator jobs in United States

See all jobs on JobTailor

Patient Care Coordinator

Patient Care Coordinator II, Oncology Infusion

Patient Care Coordinator, Cardiology

Patient Care Coordinator

Patient Care Coordinator – Neurology

Patient Care Coordinator – Oncology

Pre Anesthesia Clinic Patient Care Coordinator, PCC II

Optician, Patient Care Coordinator

Patient Care Coordinator

Patient Care Coordinator

Patient Flow Coordinator, RN – Immediate Care Centers

Patient Care Coordinator, Walk-In Clinic

Patient Care Coordinator

Patient Care Coordinator – Registered Nurse, RN

Patient Care Coordinator

Patient Care Coordinator

Patient Care Coordinator

Patient Care Coordinator

Patient Care Coordinator

Patient Scheduling Coordinator – Acute Care Surgery