Patient Scheduling Coordinator – Acute Care Surgery

Aspirus Health

Patient Scheduling Coordinator facilitating patient appointments for surgical and non-surgical procedures. Join UW Health to provide excellent phone-based customer service in Wisconsin.

Posted 7/4/2026full-timeMadison • Wisconsin • 🇺🇸 United StatesJunior💰 $21 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient scheduling and coordination, ensuring effective management of complex appointments and resource allocation. Proficient in evaluating scheduling policies and providing exceptional customer service in a healthcare environment.

Highest-signal resume keywords

Patient SchedulingAppointment CoordinationCustomer ServiceElectronic Medical SchedulingScheduling Policy Evaluation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Appointment SchedulingResource CoordinationPolicy EvaluationOffice AdministrationHealthcare Scheduling

Soft Skills

CommunicationInterpersonal SkillsProblem-Solving

Industry Keywords

HealthcarePatient CareSurgical ProceduresNon-Surgical Procedures

About the role

Key responsibilities & impact

Facilitate and coordinate the care of our patients through effective and timely scheduling.
Schedule complex appointments which require the coordination of multiple resources to complete scheduling for surgical and non-surgical procedures.
Evaluation of scheduling policies and procedures.
Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
Act as a liaison with leadership to determine scheduling resource needs.

Requirements

What you’ll need

Minimum – High school diploma or equivalent.
Preferred – Associate or Bachelor’s degree in Business Administration, Healthcare, or other related field.
Minimum – One (1) year of previous experience working in an office or customer service environment.
Preferred – One (1) year or more of electronic medical scheduling.

Benefits

Comp & perks

UW Health offers a competitive compensation and benefits package.