Patient Care Coordinator

HSS

Patient Care Coordinator managing patient interactions and administrative tasks at HSS hospital. Ensuring smooth patient flow and coordinating services in a supportive healthcare environment.

Posted 7/14/2026full-timeBrooklyn • New York • 🇺🇸 United StatesJuniorMid-Level💰 $27 - $41 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and customer service skills while managing appointment scheduling, patient check-out processes, and referral coordination in a healthcare setting. Proficient in multitasking and navigating healthcare regulations and insurance processes.

Highest-signal resume keywords

Healthcare ExperienceCustomer Service OrientationAppointment SchedulingEpic ProficiencyMedical Terminology Familiarity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Appointment SchedulingCheck-Out Process ManagementReferral CoordinationHealthcare Regulations KnowledgeMedical Terminology

Soft Skills

Verbal CommunicationWritten CommunicationMultitaskingInterpersonal Skills

Tools & Technologies

Epic

Certifications & Qualifications

High School DiplomaG.E.D.

Industry Keywords

HealthcareMedical SecretaryHealth Insurance

About the role

Key responsibilities & impact

Answer phones and greet patients courteously, clearly, and efficiently
Schedule appointments and ancillary services accurately
Manage check-out processes accurately, facilitating time of service payments from patients
Coordinates referral processes with accuracy and urgency
Communicates effectively/proactively with other administrative staff and clinical teams

Requirements

What you’ll need

High School Diploma or equivalent (G.E.D.)
2 years of experience in Healthcare/Medical-Medical Secretary
Excellent verbal and written communication skills
Strong customer service orientation
Ability to multitask in a fast paced environment
Strong computer skills
Knowledge of healthcare industry including regulations and health insurance
Experience with Epic preferred; Familiarity with medical terminology preferred

Benefits

Comp & perks

Additional benefits consistent with the role