Operations

• Proactively research and identify new marketplace supplier candidates across target categories, using competitive analysis, industry resources, and internal category gaps as inputs
• Conduct initial outreach to prospective suppliers, articulate SupplyHouse’s marketplace value proposition, and manage the early-stage relationship through qualification
• Coordinate with Category Management to prioritize and schedule new supplier conversations, ensuring alignment with category strategy before advancing candidates
• Own the end-to-end onboarding process for approved suppliers, including agreement coordination, contract administration, data requirements communication, and timeline management
• Lead technical feed setup and validation for new suppliers—mapping product data, verifying feed accuracy, and resolving data quality issues prior to go-live
• Train new suppliers on SupplyHouse’s systems, data standards, and operational requirements, ensuring they are set up for long-term success on the platform
• Serve as the primary point of contact for new suppliers through the onboarding period, troubleshooting issues and maintaining momentum to hit go-live milestones
• Document onboarding processes and maintain SOPs to ensure consistent, repeatable execution as the supplier base grows
• Develop and maintain claims, warranty, and returns processes for marketplace suppliers, ensuring clear guidelines and consistent execution across the supplier base
• Monitor post-launch supplier performance and flag issues with service levels, data quality, or accounting discrepancies for resolution
• Review weekly feeds for new item suggestions and coordinate with Category Management on additions
• Research competitor listings to identify opportunities for improvement in content, imagery, and positioning
• Conduct image audits and data cleanup including attribute and filter updates on new brand
• Own SOP creation and ongoing maintenance for marketplace operational workflows
• Test and document new marketplace features and platform capabilities within the supplier dashboards
• Execute ad hoc operational projects including data cleanup, content audits, and cross-system reconciliation
• Coordinate cross-functionally with Merchandising, Pricing, and Supply Chain teams to resolve issues and support execution
• Respond to basic marketplace customer inquiries escalated from Customer Service or order fulfillment, and review processed returns to identify trends
• Reconcile discrepancies between freight and non-freight shipping methods and partner with Product Catalog to update item dimensions as needed
• Monitor out-of-stock items and communicate gaps to the Merchandising team; support price update processes to maintain alignment between SupplyHouse and supplier pricing

Marketplace Operations Manager

• Assist with outreach initiatives and follow-up activities to support pipeline growth and partner engagement.
• Conduct market and competitor research to identify industry trends, growth opportunities, and strategic insights.
• Coordinate webinars, lunch-and-learn sessions, and other business development events designed to drive awareness and engagement.
• Execute targeted lead generation initiatives in partnership with the Chief Growth Officer, including email campaigns, outbound prospecting efforts, and business development outreach.
• Qualify inbound leads and ensure timely follow-up, routing opportunities appropriately to the sales team.
• Assist in preparing materials, follow-ups, and action items for critical sales meetings and growth opportunities.
• Collaborate with the CGO and sales leadership to develop and maintain pipeline reports, dashboards, and key performance metrics.
• Help streamline workflows and communication between sales, growth, operations, and other internal stakeholders.

Growth Operations Specialist

• Provide support to the CBP CMO in medical direction and oversight of CBP medical support to operations, to include the medical quality management program, emergency management and contingency response efforts, and the EMR system and/or related health information systems
• Provide support to the CBP Emergency Medical Services Program and provide recommendations for modifications to improve deficits as identified
• Provide support to CBP medical data and information analysis efforts
• Facilitate the method for procuring prescription medical equipment and supplies according to applicable industry protocols and standards.
• Assist with EMS specific medical direction, credentialing, training, and oversight functions
• Provide medical oversight, and direction to CBP component EMS programs, special EMS projects, and EMS clinicians in the provision of emergency medical care
• Implements EMS requirements consistent with applicable DHS policies and ensure standardization, accountability, and quality across CBP EMS programs
• Ensures compliance with documentation and reporting requirements through the DHS ePCR system
• Liaises with DHS OHS to ensure alignment with DHS protocols, EMS education, training, and certification
• Support the establishment of EMS working groups as needed to support policy development and operational capability review
• Provide medical guidance for contingency operations and unique missions
• Provide medical quality-assurance oversight and conduct reviews of component EMS Programs in coordination with the CBP EMS Program Manager (PM) and/or component specific EMS Coordinators
• Participate in post-incident reviews and ensure medical direction is available to qualified personnel

Physician – Medical Operations Quality

• Designing thorough, repeatable processes for new client onboarding and scaling those processes to maturity.
• Analyzing relational and unstructured datasets that may span hundreds of millions of records.
• Writing detailed engineering requirements for ETL pipelines, data integration packages, and other technical solutions.
• Performing extensive quality assurance analysis on data pipelines and data artifacts produced by internal teams.
• Streamlining analysis, requirements development, and quality assurance processes using automation and AI.
• Collaborating with customers in real-time to clarify requirements, share insights from analyses, and refining scope to support successful onboardings.
• Working closely with leadership, peers, and external teams to overcome complex data challenges that impact managed services delivery.
• Learning new tools, techniques, and technologies to support diversification and growth in our ability to serve clients’ complex needs.

Principal, Data Operations

• Lead LaundryLux’s field service operations across multiple states, managing both internal technicians and third-party service providers to deliver exceptional customer service.
• Responsible for service strategy, technician performance, dispatch operations, warranty execution, operational efficiency, and continuous process improvement.
• Ensure service level agreements (SLAs), customer satisfaction, and business objectives are achieved.
• Develop a comprehensive Service Provider database, including Qualification Checklist and Service Provider Application Form.
• Lead daily dispatch operations to optimize technician utilization, response times, and SLA performance.
• Communicate directly with customers to ensure a positive customer experience.
• Monitor warranty claims from initiation through completion, ensuring timely resolution.

Service Operations Manager

• Produce campaign data files and perform quality checks
• Collaborate with internal and external stakeholders for fundraising needs
• Maintain the CRM in support of fundraising needs
• Run routine reports and data extracts

Coordinator, Fundraising Data – Campaign Operations

• Act as the primary liaison between Service Line Leadership and support functions
• Partner with Service Line Leads to manage inquiries, track project and pursuit pipelines
• Coordinate Service Line Leads' meetings, including agenda preparation
• Support resource planning activities, tracking team capacity, utilization, and staffing needs
• Coordinate special projects and business initiatives
• Support onboarding of new Partners and integration of acquisitions
• Coordinate with Finance to support delivery against key performance indicators (KPIs).

Professional Services Operations Specialist

• Lead Environmental, Health, and Safety programs across multiple operational facilities within the assigned region
• Provide leadership, coaching, and development for regional EHS Managers
• Develop, implement, and continuously improve regional EHS programs, policies, and procedures
• Ensure compliance with applicable federal, state, and local environmental, health, and safety regulations
• Partner with Operations, Construction, Engineering, Facilities, Security, and other stakeholders to identify and mitigate operational risks
• Lead regional safety audits, inspections, and risk assessments
• Oversee investigations for significant incidents and ensure corrective actions are implemented and sustained
• Manage EHS compliance documentation, reporting, and required recordkeeping
• Monitor contractor and subcontractor safety performance and ensure site-specific safety plans meet Switch standards
• Oversee third-party safety consultants supporting Switch operations, as applicable
• Serve as the primary regional liaison with regulatory agencies, insurance representatives, and external stakeholders on EHS matters
• Manage the regional EHS operating budget and allocate resources to support business priorities
• Develop and deliver EHS training programs for employees, contractors, and leadership teams
• Lead regional safety meetings and participate in cross-functional operational planning
• Partner with Construction EHS teams to ensure safe transitions from construction into operational environments
• Identify industry trends, emerging regulations, and best practices to strengthen Switch's EHS programs
• Drive continuous improvement through data analysis, root cause investigations, lessons learned, and operational metrics

Regional EHS Director

• Provide leadership, coaching, and development for regional EHS Managers.
• Develop, implement, and continuously improve regional EHS programs, policies, and procedures.
• Ensure compliance with applicable federal, state, and local environmental, health, and safety regulations.
• Partner with Operations, Construction, Engineering, Facilities, Security, and other stakeholders to identify and mitigate operational risks.
• Lead regional safety audits, inspections, and risk assessments.
• Oversee investigations for significant incidents and ensure corrective actions are implemented and sustained.
• Manage EHS compliance documentation, reporting, and required recordkeeping.
• Monitor contractor and subcontractor safety performance and ensure site-specific safety plans meet Switch standards.
• Oversee third-party safety consultants supporting Switch operations, as applicable.
• Serve as the primary regional liaison with regulatory agencies, insurance representatives, and external stakeholders on EHS matters.
• Manage the regional EHS operating budget and allocate resources to support business priorities.
• Develop and deliver EHS training programs for employees, contractors, and leadership teams.
• Lead regional safety meetings and participate in cross-functional operational planning.
• Partner with Construction EHS teams to ensure safe transitions from construction into operational environments.
• Identify industry trends, emerging regulations, and best practices to strengthen Switch's EHS programs.
• Drive continuous improvement through data analysis, root cause investigations, lessons learned, and operational metrics.

• support planning, analysis, and performance management of Arlington County’s transit services.
• collaborate with planners, operations staff, and external stakeholders to analyze service performance;
• develop data‑informed recommendations;
• support initiatives that improve transit reliability, efficiency, and customer experience.

Transit Service and Operations Analyst

• Responsible for day-to-day management of a travel consultant team
• Managing key performance indicators (KPI) and workload
• Providing assistance and coaching to team members
• Collaborating with performance data to maximize team effectiveness
• Developing learning programs to close competency gaps
• Providing clients with required industry information
• Maintaining knowledge of necessary regulations (DOT, TSA, passports, visas, etc.)
• Monitoring global distribution systems (GDS) queues daily for quality control

Operations Supervisor

• Under general supervision, carry out general labor responsibilities promptly and efficiently.
• Develop and maintain knowledge of the commodities handled at the location and comply with company policy and government regulations pertaining to commodities.
• Work with customers in a courteous and professional manner.
• Prepare trucks and railcars for loading/unloading, which may require sampling, loosening large nuts, opening hatches, and attaching and/or detaching flexible hoses.
• Load and unload agricultural inputs from railcars and/or trucks using heavy or light duty machinery/equipment.
• Control and monitor all load out functions.
• Understand and operate automated scale/dump systems.
• Conduct and properly record daily, weekly and monthly maintenance tasks including but not limited to lubrication of pumps, valves, and loading arms.
• Inspect in-use equipment looking for seeps and leaks of process equipment.
• Monitor and maintain quality of inventory (may include blended, bulk or packaged product).
• Deliver products such as fertilizer, chemical, seed, feed and others to customer sites.
• Keep all work areas in a clean, orderly and safe condition.
• Conduct regular housekeeping duties such as sweeping, shoveling, power washing, scraping and cleaning up spills.
• Complete appropriate record keeping.
• Perform grounds maintenance including snow removal.
• Perform warehouse work including driving loader, loading/unloading inventory, forklift operation, and general maintenance.
• Promptly report any customer complaints, repair or maintenance needs, or safety concerns to supervisor.
• Maintain and promote a strong safety culture and follow all safety policies, procedures, and regulations.
• Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions.
• Follow all company policies, procedures, and safety requirements.
• Perform other duties as needed or assigned to ensure facility operates smoothly and customers receive excellent customer service.

Operations Specialist

• Manage incoming Service Desk Incidents & Requests
• Prioritize & categorize
• Assign to appropriate groups & team members
• Track progress and closure
• Report progress weekly
• Coordinate new hire onboarding tasks for IT
• Coordinate departing employee tasks for IT
• Request quotes & submit orders through the Dell Premier Portal
• Enter and track IT purchase requisitions
• Process new mobile device requests and submit orders
• Maintain small asset inventory
• Research and close IT vendor billing issues
• Manage small IT-led projects
• Create project plans
• Provide status reports
• Assist in establishing & maintaining IT process and procedures
• Coordinate IT staff meetings
• Schedule meetings
• Send out topics for discussion
• Track action items

IT Operations Coordinator

• Provide administrative support to the educational staff
• Manage schedules, correspondence, and documentation
• Collaborate with team members on school events
• Assist with the onboarding of new staff

Operations Assistant

• Work with assigned dealers (approximately 30-40)
• Evaluate the dealership’s service customer experience based on customer data and observations
• Assist in continuous improvements/problem resolution to build customer loyalty
• Work with dealership and digital district manager (if applicable) to analyze marketing and merchandising plan
• Achieve sales objectives for district by consulting with dealerships on how to grow their fixed operations
• Thoroughly prepare for each remote standardized dealer contact by identifying dealer priorities/needs

Dealer Operations Specialist

• Strategic management and oversight of Epidemiology-led non interventional studies with progressive autonomy
• Provide support to the Study Leader for vendor selection, scope development, management, and oversight of external vendors/CROs
• Manage and coordinate the development of study-related deliverables including development of project plans/timelines, confirming accountabilities, document quality, driving completion of actions and escalating obstacles/risks
• Drive study-related deliverables to ensure regulatory and process timelines are met
• Responsible for relevant updates to the cross-functional team and stakeholders on study status
• Leverage applicable systems and processes to enable successful tracking and completion of the study and study-related deliverables
• Coordinate the development, review and approval of study protocol and other study-related documents
• Maintain study-related documents (e.g., meeting minutes, IRB/EC approvals) in the appropriate document repository
• Responsible for oversight of funds spent against approved budget
• Proactively identify, address and escalate, as appropriate, project-related issues
• Identify opportunity areas for efficiency and participate in department related projects in order to achieve operational excellence within Global Epidemiology and the CS Product Office
• Build solid foundation in understanding regulations and applies knowledge or regulations to guide the development study-related deliverables
• Collaborate effectively to build and leverage relationships across functions and organizations to achieve business results
• Participate in audit and inspection preparation and execution activities

Epidemiology Study Operations Manager

• Oversee and manage all daily operational functions including opening and closing procedures, cash management, and store readiness.
• Ensure consistent execution of company operational standards, visual merchandising guidelines, and brand presentation.
• Lead coordination of store scheduling, floor coverage, and task delegation to maximize productivity and service levels.
• Manage the store's physical environment, including safety compliance and maintenance requests.
• Serve as Manager on Duty (MOD) as needed, making real-time decisions to support the business and team.

Operations Manager

• Manage the daily operations, reliability, and continuous improvement of web ecosystem and digital engagement platforms.
• Ensure that public facing digital properties, especially Shatterproof.org, are secure, accessible, and high performing.
• Execute timely content updates across Shatterproof.org and campaign pages.
• Troubleshoot site issues and monitor performance.
• Maintain brand and design consistency across digital properties.
• Monitor critical metrics including conversions and navigation behavior.
• Serve as the primary administrator for Engaging Networks and manage integrations.
• Manage hosting accounts, DNS records, and security hardening.
• Operate a structured intake process for web requests and provide internal training.

Digital Operations Specialist

• Responsible for leading the day-to-day operations, performance, compliance, and student outcomes of Acceleration Academies’ charter school portfolio
• Oversee charter schools in South Carolina and Ohio, ensuring academies operate with excellence while meeting enrollment, retention, academic, financial, and regulatory goals
• Partner closely with Academy Directors and cross-functional leaders to drive enrollment growth, student persistence, academic achievement, and charter performance
• Collaborate with the RVP, Board Relations & Strategic Partnerships to support governing boards, authorizers, and strategic charter initiatives
• Ensure compliance with charter contracts, state regulations, federal requirements, and organizational policies
• Monitor compliance, operational, and academic risk areas and implement corrective actions as needed
• Oversee charter school operations across multiple states and support the successful launch and integration of new charter schools and partnerships.

Regional Vice President, Charter Operations

• Investigate coverage and eligibility: Verify insurance, discover unknown or secondary coverage from patient demographics, and resolve mismatches between eligibility results and order routing.
• Do the detective work: When an order is stuck, trace it to root cause - lapsed coverage, wrong plan, MCO carve-out, entity/NPI mismatch, documentation gaps - and drive it to resolution.
• Own prior authorization: Submit, track, and follow up on prior auths and appeals; keep turnaround tight.
• Work denials and rejections: Resolve them, identify the patterns behind them, and close the gaps that cause them.
• Research payers: Maintain working knowledge of plan structures, coverage policies, and fee schedules across our active and expansion states.
• Build the systems: Develop and maintain SOPs; turn recurring investigations into repeatable, ideally automated, workflows.
• Track & report KPIs: Measure eligibility hit rate, auth turnaround, denial rate, and clean-order rate; prepare reports and surface insights to leadership.

Operations jobs in United States

See all jobs on JobTailor

Marketplace Operations Manager

Growth Operations Specialist

Physician – Medical Operations Quality

Principal, Data Operations

Service Operations Manager

Coordinator, Fundraising Data – Campaign Operations

Professional Services Operations Specialist

Regional EHS Director

Regional EHS Director

Transit Service and Operations Analyst

Operations Supervisor

Operations Specialist

IT Operations Coordinator

Operations Assistant

Dealer Operations Specialist

Epidemiology Study Operations Manager

Operations Manager

Digital Operations Specialist

Regional Vice President, Charter Operations

Operations Manager