Domestic Logistics Operations Agent

Expeditors

Domestic Logistics Operations Agent managing domestic freight, billing, and compliance at Expeditors, a global logistics company. Providing customer service and tracking shipments in Hawthorne.

Posted 9/11/2026full-timeRemote • Hawthorne • Washington • 🇺🇸 United StatesMid-LevelSenior💰 $20 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical skills and attention to detail while ensuring compliance with operational standards and government regulations. Proficient in data entry and customer service, with the ability to manage multiple tasks effectively in a fast-paced environment.

Highest-signal resume keywords

Data EntryCustomer ServiceAnalytical SkillsAttention to DetailCompliance with Regulations

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Basic Mathematical SkillsData EntryOperational Process StandardsKPI StandardsWorkflow Management

Soft Skills

Effective CommunicationInterpersonal SkillsProactive ThinkingOrganizational SkillsTeam Collaboration

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft PowerPoint

Industry Keywords

Domestic FreightTranscon DepartmentService ProvidersGovernment RegulationsStandard Operating Procedures

About the role

Key responsibilities & impact

Ensure the proper and timely movement of domestic freight and information
Provide exceptional customer service within the Transcon department
Ensure smooth and timely freight process flow
Ensure accurate and timely data entry into the operating system
Track and trace Transcon files as required
Use Workflows on a daily basis
Ensure timely and accurate billing
Maintain strong relationships with service providers
Ensure compliance with internal policies, Operational Process Standards (OPS), external government regulations, and customer policies/requirements
Understand department process flow and identify areas for improved efficiency
Ensure customers' standard operating procedures are followed and updated
Meet KPI standards according to company procedures
Work Monday-Friday, 10AM-7PM
Report to the Supervisor and Manager

Requirements

What you’ll need

High School Degree or equivalent required
Successful candidates must pass a background check
Must be legally authorized to work in the United States
Must not require future sponsorship for employment visa
Fluent in English, both written and verbal
Must have the ability to work overtime in support of the department’s needs
Must be able to commute to the city of Hawthorne, CA
Comfortable with numbers and basic mathematical skills
Associates or Undergraduate Degree Preferred
Good computer skills (Word, Excel, and familiarity with PowerPoint)
Ability to multi-task and prioritize throughout the workday while remaining focused and organized
Demonstrated ability to be proactive in thought and action
Analytical with a strong attention to detail
Effective interpersonal skills, including proven ability to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
Ability to work independently and in a collaborative team environment
Willing to pitch in and help on last minute projects or assist team members
Excellent written, verbal, and interpersonal communication skills
Has a demonstrated strong work ethic, and reliability
Willingness to work overtime as needed

Benefits

Comp & perks

Paid Vacation
Holiday Time
Sick Time
Health Plan: Medical, Prescription Drug, Dental and Vision
Life and Long Term Disability Insurance
401(k) Retirement Savings Plan (US only)
Employee Stock Purchase Plan
Training and Personnel Development Program