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Zipdev

Director of Talent Operations

Zipdev

Director leading Zipdev’s remote recruiting and Talent Success organization. Improving staffing delivery, retention, technology, and recruiter performance across Latin America.

Posted 9/11/2026full-timeRemote • California • 🇺🇸 United StatesLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in recruiting performance management, including metrics analysis, team coaching, and talent retention strategies. Proficient in implementing recruiting technology and optimizing processes to enhance efficiency and effectiveness in talent acquisition.

Highest-signal resume keywords
Recruiting Performance ManagementTeam Coaching and DevelopmentRecruiting Technology ImplementationKPI Analysis and OptimizationClient and Hiring Manager Collaboration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Recruiting Metrics ManagementCandidate AssessmentInterviewing TechniquesOffer NegotiationSourcing StrategyRecruiting Funnel UnderstandingStaffing EconomicsProcess ImprovementAI and Automation in RecruitingRemote Team Management
Soft Skills
LeadershipCoachingDecision-MakingCommunicationProblem-Solving
Tools & Technologies
ATS OptimizationAI Recruiting ToolsRecruiting AnalyticsAutomation ToolsDashboards
Industry Keywords
Staffing Agency ExperienceTalent SuccessRecruiting CapacityCandidate Pipeline HealthRetention Trends

About the role

Key responsibilities & impact
  • Own the performance of Zipdev's recruiting and sourcing organization
  • Manage recruiting performance metrics including time to first qualified candidate, time to fill, starts and placements, recruiter and sourcer productivity, interview-to-hire ratios, submission quality, aging requisitions, candidate pipeline health, quality of hire, recruiting capacity, and forecasting
  • Diagnose difficult searches and coach the team on sourcing strategy, candidate assessment, interviewing, client calibration, candidate presentation, offer negotiation and closing, market intelligence, and recruiter training and development
  • Own the performance and development of the Talent Success function
  • Ensure Zipdev talent remains successful after placement through retention, engagement, risk identification, performance escalations, and monitoring retention trends
  • Serve as the senior escalation point for difficult searches, market conditions, compensation, candidate availability, search strategy, performance concerns, and talent retention
  • Evaluate and improve ATS optimization, AI recruiting tools, sourcing technology, assessments, automation, dashboards, reporting, recruiting analytics, AI agents, workflows, and processes
  • Build a high-performance, high-accountability culture across Recruiting, Sourcing, and Talent Success
  • Coach and develop recruiters and sourcers, identify skill gaps, create training, establish performance expectations, develop future leaders, run 1:1s and team meetings, address underperformance, recognize high performers, create clarity, and make decisions

Requirements

What you’ll need
  • 7+ years of recruiting or staffing experience
  • Personally demonstrated success as a recruiter
  • 3+ years managing recruiters, sourcers, or recruiting teams
  • Staffing agency experience
  • Experience managing a practice, branch, market, or recruiting function
  • Strong understanding of recruiting funnels and KPIs
  • Experience working directly with clients and hiring managers
  • Experience training and developing recruiters
  • Understanding of staffing economics and commercial decision-making
  • Experience implementing recruiting technology or process improvements
  • Experience using AI and automation within recruiting
  • Experience managing remote or distributed teams
  • Spanish fluency is a strong plus but not required

Benefits

Comp & perks
  • Work remotely
  • Vacation: 10 business days a year
  • Holidays: 5 National Holidays a year
  • Company Holidays: 5 Company Holidays a year (Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Zipdev Day)
  • Parental Leave
  • Health Care Reimbursement
  • Active Lifestyle Reimbursement
  • Quarterly Home Office Reimbursement
  • Payroll Deduction Purchase Plans
  • Longevity Bonus
  • Continuous Learning Bonus
  • Access to Training and Professional Development Platforms